Digital Feature Popular in Kentucky and Southern Indiana

See your mail before it’s delivered

April 10, 2018 @USPS

digital previews of incoming mail on a smartphone

LOUISVILLE, KY — Residential customers in Kentucky and Southern Indiana are enthusiastically registering for Informed Delivery, an innovative feature offered by the Postal Service.  More than 95,500 customers in the Kentuckiana District of the Postal Service are Informed Delivery users, allowing them to see digital previews of their incoming mail from any smartphone, tablet, or computer.

The free notification feature provides outside images of letter-sized mail destined for home delivery via a daily email or through  Images can be viewed as email notifications or accessed through an online dashboard.  Customers can also manage their package delivery on the dashboard.

Registered Informed Delivery users can take action before important items reach their mailbox, and ensures everyone in the household can see the mail each day, not just those that pick up the mail from the physical mailbox.  Mailers now have an unprecedented opportunity to engage users through synchronized direct mail and digital marketing campaigns.

Nationwide, over 8.8 million customers are part of the growing user base who can access Informed Delivery.  Whether customers are in town or travelling for the holiday, Informed Delivery makes mail more convenient by allowing users to view what is coming to their mailbox whenever, wherever – even while traveling.

To sign up or find more information on the feature, go to

The Kentuckiana District serves ZIP Codes 400-409, 411-427 in Kentucky and 471, 476-477 in southern Indiana.

The Postal Service does not receive tax dollars for operating expenses; it relies entirely on the sale of postage, products and services to fund its operations. 

# # #

Please Note: For broadcast quality video and audio, photo stills and other media resources, visit the USPS Newsroom at

For reporters interested in speaking with a regional Postal Service public relations professional, please go to Follow us on Twitter (, Instagram (, Pinterest (, LinkedIn (, subscribe to our channel on YouTube (, like us on Facebook ( and view our Postal Posts blog (

For more information about the Postal Service, visit and

Postal News

Kentucky Media Contacts