BALTIMORE, MD — The U.S. Postal Service today recognized John Hopkins Pharmaquip with its Corporate Business Achievement Award for the company’s commitment to a successful business partnership with the Postal Service. A select group of postal customers is acknowledged and recognized for their contributions to the continued success of the mailing industry at the annual National Postal Forum.
The Corporate Business Achievement Award, one of three “best in class” awards presented annually at the Forum, recognizes customers who have use postal products and services to deliver value and to help strengthen and grow their businesses. They are committed to producing winning results and these awards honor that commitment.
Headquartered in Baltimore, Maryland, Johns Hopkins Medicine is an integrated global health enterprise and one of the leading health systems in the United States. Johns Hopkins Medicine operates five academic and community hospitals, four suburban health care and surgery centers, 25 primary health care outpatient sites, has more than 1.5 million outpatient encounters, and includes Johns Hopkins Home Care Group (JHHCG), a full service home care provider. A subsidiary of JHHCG, Johns Hopkins Pharmaquip, annually treats 82,000 adults and children in central Maryland, providing them with durable medical equipment and supplies, infusion therapy services and retail pharmacy medications.
Pharmaquip used various shipping companies for their distribution needs. During a meeting with JHHCG, the U.S. Postal Service (USPS) offered to provide them with an optional business solution that would match their business needs. The solution had to meet JHHCG’s tracking and labeling requirements; one to three day delivery standard and compliance with the Health Insurance Portability and Accountability Act (HIPAA). USPS presented a solution that addressed all of those requirements and JHHCG agreed to the implementation.
The new shipping system utilized several USPS products, including Express Mail, Priority Mail, First-Class Mail, Signature Confirmation and Merchandise Return. JHHCG partnered with Endicia in the development of an integrated system that worked with their present warehouse distribution system to meet all of JHHCG’s requirements and to allow them to obtain the best possible shipping price. Through this new solution, they were also able to utilize historical reporting information to monitor service and performance and that, in turn, increased overall customer satisfaction.
The National Postal Forum is the mailing industry’s largest trade show and networking event for industry professionals. Since 1968, it has provided business mailers with ongoing training and education, and helped them keep pace with the mailing industry’s rapid progress. Held once a year in the spring, the Forum is a combination educational conference/trade show offering a wide range of opportunities for attendees. For more information, visit www.npf.org.
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A self-supporting government enterprise, the U.S. Postal Service is the only delivery service that reaches every address in the nation, 150 million residences, businesses and Post Office Boxes. The Postal Service receives no tax dollars for operating expenses, and relies on the sale of postage, products and services to fund its operations. With 32,000 retail locations and the most frequently visited website in the federal government, usps.com, the Postal Service has annual revenue of more than $67 billion and delivers nearly 40 percent of the world’s mail. If it were a private sector company, the U.S. Postal Service would rank 29th in the 2010 Fortune 500. Black Enterprise and Hispanic Business magazines ranked the Postal Service as a leader in workforce diversity. The Postal Service has been named the Most Trusted Government Agency six consecutive years and the sixth Most Trusted Business in the nation by the Ponemon Institute.
