NORTH CAROLINA — As the Postal Service and its customers continue to recover from the aftermath of Hurricane Florence, a dedicated phone line, 1-800-720-7934, for all North Carolina customers recently impacted by recent flooding with questions about mail service will cease operations at 5 p.m. on Thursday, Oct. 4. Customers with questions should call their local Post Office or 1-800-ASK-USPS. For the latest information on USPS service updates: https://about.usps.com/news/service-alerts/.

To assist customers, the Postal Service has assigned alternative locations for all temporarily closed Post Offices for customers’ convenience.

Carriers will continue to make every attempt to deliver where safe and passable. If mailboxes are blocked off or conditions are too difficult, letter carriers must consider safety and accessibility first.  We expect and understand that more people will have the opportunity to clear mailboxes and walkways as the week progresses.  Carriers will monitor and resume delivery to these locations as they are cleared.

The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

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