AMARILLO, TX – Postmaster James Chambers advises postal customers there will be slight adjustments to retail hours for three Amarillo Post Offices, beginning this Saturday, Aug. 6. 

A review of business activities for Amarillo’s Lone Star Station, Jordan Station and Main Post Office revealed a decline in customer demand.  Hours have been adjusted to reflect these changes.  New hours of operation, as follows, have been posted at the offices where adjustments are being made.  

Nationally, the Postal Service’s mail volume has declined by 43.1 billion pieces in the past five years – from an all-time high of 213 billion in 2006 to 171 billion just last year.  Customer visits to post office retail counters have declined as well — from 1.27 billion customers in 2006 to 1.07 billion last year   Retail revenue also reflects that decline — going from $14.5 billion in 2006 to $12.5 billion last year.

As a self-supporting government enterprise, the Postal Service receives no tax dollars. It relies solely on the sale of postage, products and services to pay for operating expenses.

The Postal Service regularly reviews and evaluates its post office operations in a continuing effort to better meet customers’ retail needs, improve productivity, increase efficiency and cut costs.  We evaluate retail sales, customer traffic, Post Office box usage, collection box usage, employee complement, service standards, cost savings, parking, customer access, environmental impact, real estate values and the long-term needs of the service — all of these issues are taken into account during the review and evaluation process.

Consolidating operations, adjusting delivery routes and restructuring administrative and processing functions, the Postal Service is adapting to meet the evolving needs, demands and activities of our customers.  The Postal Service of the future will be smaller, leaner and more competitive. But it will continue to drive commerce, serve communities and deliver value.

With nearly 100,000 places to buy stamps, ship a package or renew a passport, the U.S. Postal Service is expanding customer access to its products and services. It’s not about brick-and- mortar Post Offices anymore, as Postal products move online and into retail outlets, grocery stores, office supply chains and pharmacies.

Responding to changing customer needs and a business plan that calls for expanding access to Postal Service products, stores including Costco and Office Depot are offering shipping and mailing services. 

There are about 32,000 Post Office locations around the country that sell Postal Service products and services. There are more than 50,000 other locations selling postage stamps alone – the top product sold at Post Offices. With the additional shipping provider locations added in, customers have about 100,000 locations and ways to do business with the Postal Service.   With Post Office hours usually ending by 5 p.m. or earlier, customers can send a Priority Mail Flat Rate Box and buy Forever stamps as long as the alternate sites are open – often as late as 9 p.m. Some sites are open 24 hours a day, seven days a week

Nearly 35 percent of the Postal Service retail revenue comes from expanded access locations such as Costco, Office Depot, Wal-Mart, grocery stores, drug stores, APCs, ATMs and the Postal Service website, usps.com, is open 24/7.

To find the nearest location for Postal Service stamps and products near you, go to: www.uspseverywhere.com

The Postal Service is an integral part of every community, and customer input is appreciated. Our customers may be assured that we will continue our efforts to meet Postal needs for every community we serve and provide our customers with the best service possible. Anyone who wishes to submit questions or comments in writing can send them to:

Consumer & Industry Affairs Manager
USPS Fort Worth District
4600 Mark IV Parkway
Fort Worth, TX 76161-9631

We’re everywhere so you can be anywhere: www.uspseverywhere.com

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A self-supporting government enterprise, the U.S. Postal Service is the only delivery service that reaches every address in the nation, 150 million residences, businesses and Post Office Boxes. The Postal Service receives no tax dollars for operating expenses, and relies on the sale of postage, products and services to fund its operations. We’re everywhere so you can be anywhere: www.uspseverywhere.com. With 32,000 retail locations and the most frequently visited website in the federal government, usps.com, the Postal Service has annual revenue of more than $67 billion and delivers nearly 40 percent of the world’s mail. If it were a private sector company, the U.S. Postal Service would rank 29th in the 2010 Fortune 500. Black Enterprise and Hispanic Business magazines ranked the Postal Service as a leader in workforce diversity. The Postal Service has been named the Most Trusted Government Agency six consecutive years and the sixth Most Trusted Business in the nation by the Ponemon Institute.