chapter 2
postal operations
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reviews to determine causes of control risks and provides assistance in reducing and eliminating the control risks.

5. Excellence in Accounting through the General Ledger

     The Excellence in Accounting through the General Ledger (eaGLe) project was implemented on October 1, 2003. The eaGLe project is a joint effort between the Finance and Information Technology groups to replace the current General Ledger (GL). The GL system is the core of the Postal Service's financial reporting systems with all financial activity and results processed through the system. The main legacy systems were 15-25 years old and were programmed in languages no longer supported by software providers. Use of commercial-off-the-shelf software enables improved support capabilities, flexibility to adapt to changing business processes, and supports all period reporting and finance/unit level reporting to the lowest levels of the organization. All management information reporting will be through the Accounting Data Mart view of the Enterprise Data Warehouse.

6. Time and Attendance Collection System

     The Time and Attendance Collection System (TACS) was fully deployed by the end of 2003. By the end of 2003, all Postal Service employees were being paid based on time entered in TACS. It replaced five time and attendance systems, including the Postal Source Data System (PSDS), in existence since the late 1960s. The change reduced system support and administrative costs. The TACS Adjust Pay program, which enables local corrections of timekeeping information, was rolled-out in conjunction with Shared Services/Accounting.

7. Bank Secrecy Act Compliance

     In order to combat money laundering and terrorism in the United States, Congress enacted a series of laws from 1970 through 2001 which required financial service businesses and banks to detect, deter, track, and report certain cash transactions to the United States Department of the Treasury. This legislation, which has become known as the Bank Secrecy Act (BSA), further mandates that these institutions monitor and ensure their employees' compliance with the BSA law. The Postal Service, which sells money orders and provides international funds transfers, is specifically named in the Act and must meet all of the requirements of the law as a money service business. The Postal Service launched its automated reporting system in 1997 and enhanced the system to include electronic reporting in 2001. In 2003, the Postal Service further enhanced its compliance efforts by implementing a back-office analysis system. This powerful system supplements the Postal Service's point of sale efforts and is able to detect potentially suspicious activity that is not discenible at the point of sale due to the sophistication of some criminal activities.

     The Postal Service Bank Secrecy Act Compliance Office reduces risk for the organization by ensuring that the Postal Service complies with all requirements of the law. Additionally the BSA Compliance Office is tasked with ensuring the security of data gathered through the compliance system. The Postal Service understands that gathering information from members of the public is a sensitive issue. The data must be safeguarded and information must be retained only as prescribed by the Act. To ensure that the proper balance is maintained between the compliance and the public's right to privacy, the BSA compliance officer works closely with the chief privacy officer.

Chapter 1 Compliance with Statutory Policies Introduction

Chapter 2 Postal Operations
  1. Public Perceptions, Customer Outreach, and Mailer Liaison
  2. Products and Services
  3. International Mail
  4. Mail Volume and Service Performance
  5. Mail Distribution
  6. Delivery Unit Operations
  7. Stamp Services
  8. Licensing Program
  9. Service and Market Development
  10. Retail Programs
  11. Pricing and Classification
  12. Technology
  13. Intelligent Mail
  14. Financial Management
Chapter 3 Financial Highlights

Chapter 4 2003 Performance Report and Preliminary 2005 Annual Performance Plan