Performance Indicators


The Postal Service™ establishes effort-based indicators for continued improvement. These indicators include…

  • Ensuring that SMWOBs are considered in the sourcing process, including consideration for prequalification and subcontracting opportunities.
  • Attending and participating in business opportunities and trade fairs promoting SMWOBs.
  • Holding advisory and debriefing sessions with SMWOBs.
  • Participating in and sponsoring forums that provide suppliers an opportunity to receive additional guidance on processes within a commodity area.
  • Expanding the types and numbers of source files and related resources used to identify qualified suppliers.
  • Developing, implementing, and maintaining purchasing plans and commodity strategies that include SMWOBs.
  • Understanding the current diversity of each category supplier base and taking specific steps to ensure the continued effectiveness of that base.
  • Benchmarking results with other public and private-sector organizations.

Nothing in this Plan requires or permits employees that generate a requirement, approve a purchase, commit postal funds, identify or select suppliers, or manage a supplier relationship to grant preferential treatment to any person on the basis of race or gender.