4-4.2 Assigning FOIA Tracking Number to and Acknowledgment of Request

For each request that cannot be fully processed within 10 working days (i.e., excluding weekends and Postal Service holidays) of receipt by the Postal Service, the appropriate FOIA requester service center must take the following actions:

  1. FOIA Tracking Number. Assign the request a tracking number from the Postal Service’s FOIA tracking system, which is used in managing the request. The FOIA tracking number must be referenced on all communications sent to the requester about the request.
  2. Acknowledgment of Request. Notify the requester in writing of the receipt of the request and include the tracking number assigned to the request.