5-5 Self–Contained, Closed Products Accessibility

The term “self–contained” is used to define a class of information technology. Unlike personal computers, which can have assistive technology installed, closed products can be accessible only if they have been designed to be accessible by people with limited vision, mobility, or hearing.

This standard covers any products or systems that do not permit end–user–installed assistive technologies. Such products often involve input and output interactions that present accessibility challenges (e.g., touch screens, physical layout/positioning). Unlike personal, customizable devices, many products in this class of technology (e.g., kiosks and shared printers) are used by the general public.

Since they cannot be customized, such closed products must be designed with the needed accessibility features for all users.