Effective relationships between the Postal Service and its suppliers are central to the success of any purchase. The relationship should be a partnership, with each party working together to achieve a mutual goal. A key element in establishing this relationship is conducting a postaward orientation, which brings the selected supplier face to face with the purchase/SCM team to further clarify project requirements and objectives, introduce the supplier to the Postal Service’s project team, and provide a forum for resolution of possible issues or misunderstandings before project kickoff.