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The first step of a reference check for a selected supplier is for the CO to contact parties who hold/have held contracts with the supplier. Information generated from these parties will allow the Postal Service to better determine the performance to be expected from selected suppliers and thus judge the overall merit of a selected supplier. It is also important that the Postal Service learn about a supplier’s organizational culture so that the two will be compatible. Strategic alliances can be formed only when the Postal Service and a selected supplier complement each other, not just by deciding to do business together.
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