5-15 Recognize and Reward Supplier

Recognition of a supplier is the identification of exceptional contributions and capabilities from past experiences on Postal Service contracts. It is in the Postal Service’s best interests to realize the importance of recognizing and rewarding supplier contributions and accomplishments. Rewarding suppliers for outstanding performance motivates further quality and encourages suppliers to strive for excellence in their products, service levels, and operations. Recognizing and rewarding suppliers strengthens strategic relationships, which fosters strong and productive supplier relationships.

Reward programs inherently benefit suppliers. Recipients will show substantial improvement in total quality and performance levels compared with unrecognized suppliers. Suppliers can also improve company reputation, increase marketability, and reduce costs. Posted on Web sites and used in marketing materials, recognition awards help suppliers develop new business and create strong relationships with other companies. By achieving a certain status with the Postal Service, suppliers can: