4-5.2 Warranties

A warranty requires the supplier to repair or replace defects in materials or workmanship for a certain period of time after acceptance of the work by the Postal Service during the Complete Delivery task of USPS Supplying Practices Process Step 4: Deliver and Receive Requirements. A warranty reflects risks that the supplier and subcontractors can identify and analyze, based on experienced warranty or callback costs. The client will contact the CO for further guidance if the supplier refuses to correct or fails to replace a defective item or an aspect of the service under the warranty. The contract will lay out the terms of the warranty.

Paragraph o — warranty of Clause 4-1: General Terms and Conditions states that the supplier warrants and supplies that items delivered are merchantable and fit for the use described in the contract. Clause 2-8: Warranty, which may be used in lieu of paragraph o of Clause 4-1: General Terms and Conditions, signifies that the supplier legally warrants, for the period specified, that all supplies furnished under the awarded contract, including packaging and markings, will be free from defects in material or workmanship and will conform to the specifications and all other requirements of the contract. Within the time specified in the schedule, the CO must give written notice to the supplier of any breach of warranty and must do either of the following:

• Require the prompt correction or replacement of any defective or nonconforming supplies.
• Retain them, reducing the contract price by an amount equitable under the circumstances.