A surveillance plan is used to identify from the SOW the specific tasks that require compliance with the identified standards. The surveillance plan identifies standards by which the supplier is expected to perform in a continuous, satisfactory manner. The supplier must be informed immediately if there are issues of noncompliance with the contract specifications so the required corrections can be made.
The costs to the supplier for Postal Service time when the supplier is not compliant for an inspection requested by the supplier and reinspections are addressed in Clause 2-23: Reimbursement — Postal Service Testing.
