2-21.10 Performance Indicators The Postal Service strives for continuous improvement by establishing effort-based indicators in such areas as: Sourcing Plans — ensuring that SMWOBs are considered in the sourcing process, including consideration for prequalification and subcontracting opportunities. Attending and participating in business opportunity and trade fairs promoting SMWOBs. Holding advisory and debriefing sessions with SMWOBs. Participating in and sponsoring forums that provide suppliers an opportunity to obtain additional guidance on processes within a commodity area. Tracking types and numbers of source files and related resources used to identify qualified suppliers. Tracking the number of opportunities offered within an industry category. Developing, implementing, and maintaining purchasing and sourcing strategies that include SMWOBs. Understanding the current diversity of each category supplier base and taking specific steps to ensure the continued effectiveness of that base. Benchmarking results with other public and private sector organizations.