The client and CO must internally generate and circulate findings that assess whether the contract met the identified needs and expectations of the client. This assessment should also address how the contract has generated revenue or loss and determines whether process improvements are appropriate. Additional information for how to conduct this assessment can be found in Section 5-7, Evaluate Contract Effectiveness.
Contract performance information is used by the Postal Service for future purchases to guarantee that the proper investments are being made for future purchases and that best value has been obtained. The findings should address the following lessons learned:
