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Defining best value is the process of comparing quality, prices, and availability to provide an overall benefit to the Postal Service. Obtaining best value is the goal of every Postal Service supplying activity and the basis for award of Postal Service contracts. To develop the parameters for evaluation, what will constitute best value is defined before the solicitation process. Customer satisfaction and business success are equally important for the Postal Service and will help define best value. A best value definition is made by the purchase/SCM team.
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