USPS Rio Grande District Has Resumed Operations in Most Areas

Full services restored for most hurricane affected customers

September 05, 2017 


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SAN ANTONIO, TX – Mail delivery, collections and retail services have been restored to most U.S. Postal Service customers affected by Hurricane Harvey in the Rio Grande District’s Texas Gulf Coast area, with ZIP Codes beginning with 779, 783 and 784.  In the days immediately following the storm, the Postal Service began an active recovery. We are now open and operational in most locations, and with few exceptions providing service even in the hardest hit areas where it's safe to do so.

The Postal Service urges customers interested in information about a specific Post Office to call 1-800 ASK-USPS (1-800-275-8777). Operators have been provided specific information regarding delivery and retail services for each office in the areas affected by the hurricane.

“Postal Service employees have been working around-the-clock making every effort to restore service as soon as possible to all of our customers in the areas affected by the storm.” said Rio Grande District Manager Steven Hernandez.  “We sincerely appreciate our customers’ understanding and cooperation as we work to recover operations in all locations soon.”

In order to assure mail delivery to your affected area, please observe the following:

  • If your mailbox is badly damaged or destroyed, please replace it with a secure, USPS approved receptacle with your address clearly displayed in order for your letter carrier to leave your mail at your residence. Mail cannot be delivered unless an appropriate receptacle is provided.
  • If your residence is uninhabitable, please contact your delivery Post Office to request a 30-day hold on your mail. You should complete a Change-of-Address card to facilitate the delivery of your mail to a valid temporary or new permanent address.  Change-of-Address cards are available at your local Post Office. Change of address information can be also filed on the Postal Service website at www.usps.com
  • If you file a temporary change of address, be sure to cancel it once you return to your residence or if you file a new temporary or permanent change of address.

The Postal Service makes every reasonable effort to deliver mail in many difficult weather conditions. We are currently monitoring roads conditions in the affected areas.  Decisions regarding mail delivery service will be made on a location-by-location basis, depending on the severity of conditions.  Safety is the primary concern for the Postal Service.  Keeping employees and customers safe is our most important goal.

Since Sept. 1, the Postal Service has extended operations to connect customers with their important mail.  Special pick up locations were established for postal customers unable to receive normal mail delivery of important checks and medications.  The Postal Service also reached out to many of its customers located in emergency shelters to provide them with temporary Change of Address forms, and special delivery of their checks and medications.

Most hurricane affected Post Offices in the areas with ZIP codes beginning with 779, 783 and 784 will resume full delivery, collections and retail operations on Tuesday, Sept. 5, 2017.  Following is a listing of offices where the Postal Service is in active recovery and operations have been moved to an alternate location until further notice.

Until further notice, Retail Operations, Delivery Operations, and Drop Shipments have all been suspended at the following Rio Grande District offices:

  • Corpus Christi TX 78401, Downtown Sta, 802 N. Tancahua St, Corpus Christi TX 78401-9998
    • Alternate location for mail pick up:  Corpus Christi TX, 78404,  Six Points Sta, 902 Ayers St, Corpus Christi TX 78404-9998
  • Aransas Pass TX 78335, Post Office Box Customers in ZIP Code 78335, 634 S Commercial St, Aransas Pass TX 78336-9998
    • Alternate location for mail pick up: Ingleside TX 78362, Ingleside, 2230 State Highway 361, 78362-4139
  • Aransas Pass TX 78336, Customers with street delivery in ZIP Code 78336,  634 S Commercial St, Aransas Pass TX 78336-9998
    • Alternate location for mail pick up:  Corpus Christi TX 78405, Roy Miller Station, 1340 S Port Ave, Corpus Christi TX 78405
  • Bayside TX 78340, 715 Third St, Bayside TX 78340-3019
    • Alternate location for mail pick up:  Gregory TX 78359, 102 W Fourth, Gregory TX 78359
  • Fulton TX 78358, 301 Cactus St, Fulton TX 78358-9800
    •  Alternate location for mail pick up: Ingleside TX 78362, Ingleside, 2230 State Highway 361, 78362-4139
  • Port Aransas TX 78373, PO Box Customers in ZIP Code 78373 1211 State Highway 361, Port Aransas TX 78373-9998
    • Mail Pick Up Available in Retail Mobile Unit located in Port A, 1211 State Highway 361, Port Aransas TX 78373
  • Port Aransas TX 78373, Customers with street delivery in ZIP Code 78373,  1211 State Highway 361, Port Aransas TX 78373-9998
    • Alternate location for mail pick up:  Corpus Christi TX 78405, Roy Miller Station, 1340 S Port Ave, Corpus Christi TX 78405
  • Port Lavaca TX 77979, 1201 Half League Rd, Port Lavaca TX 77979-9998
    • Alternate location for mail pick up:  Victoria, James Moody, 2804 Sam Houston, Victoria TX 77904
  • Rockport TX 78381, 1550 FM 2165, Rockport TX 78382-9998
    • Alternate location for mail pick up: Ingleside TX 78362, Ingleside, 2230 State Highway 361, 78362-4139
  • Skidmore TX 78389, Skidmore, 122 E Patricio St, 78389-9998
    • Alternate location for mail pick up:  Mathis TX 78368, 121 S Bee St, Mathis TX 78368
  • Telferner TX 77988, 319 FM 1686, Telferner TX 77988-9800
    • Alternate location for mail pick up: Edna TX 77957, 603 Rose, Edna TX 77957
  • Woodsboro TX 78393, Woodsboro, 501 First St, Woodsboro TX 78393-9998
    • Alternate location for mail pick up:  Refugio TX 78377, 507 Osage, Refugio TX 78377

Bulk Mail Entry (BME) Operations are as follows:

  • 779 Affected Areas BMEU Services to Victoria Main Office, 312 S Main Street, Victoria TX 77901
  • 783 Affected Areas BMEU Services to Corpus Christi H.P. Garcia Main Office, 809 Nueces Bay Blvd, Corpus Christi TX 78469

Customers with questions or comments about their mail service can contact their local Post Office. Customers may also call toll-free 1-800-ASK-USPS (1-800-275-8777) or send an e-mail to the Postal Service by clicking on Customer Service at the bottom of the Postal Service’s www.usps.com home page.

Updated information on Post Office operations will be posted to the USPS Service Alerts website accessed through http://about.usps.com/news/service-alerts/welcome.htm and the PostalPro website, http://postalpro.usps.com/

The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

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