All International air or surface Parcel Post now requires a signature.

Trust your scanners

When you scan the barcode or manually enter the article number, the handheld scanner will let you know the steps to follow. If you're ever in doubt, just follow the prompts on the scanner and then ask your supervisor.

When scanning international Parcel Post at delivery, you will notice that your handheld scanner now prompts you to obtain the recipients signature on a PS Form 3849, Delivery NoticelReminderl Receipt Our agreements with the Universal Postal Union require us to capture a signa-ture for all international Parcel Post, both insured and ordinary. Even though some of these items have the Delivery ConfirmationTM text above the barcode, a signature is still required. Many countries do not use bar-coded labels on Parcel Post, but use either a label or a stamp with a number written in. After you manually enter a non-barcoded international article number, the scanner will display a screen that asks whether this is an international mail piece or COD. When you indicate that it is international, you will be prompted to obtain the recipient's signature.

Some international items that are NOT Parcel Post require scanning, but no recipient signature. Xpresspost-USA flats from Canada are a good example. When these items are scanned, you will not be prompted to obtain a signature.

For international items, just remember to:

• Scan or enter the article number,
• Enter the appropriate event, and
• Follow the prompts on your scanner screen.

POS ONE does not currently collect a sip nature for these items. Until it does, when customers pick up international Parcel Post at a POS ONE terminal, simply follow the current process. Do not use a handheld scanner to collect a signature at a POS ONE retail window.

When customers pick up international Parcel Post at the retail counter in an IRT or manual office, use the handheld scanner as described above.