Child Alert Program

June 2001

Have You Seen Any of These Children?

Please participate in the NALC/USPS Child Alert Program. Tear out this page and carry itwith you. If you have information on any of these missing children, tell your postal supervisor.

Rebecca Braun

Age progression to 7 years

Born: 9-14-93

Date Missing: 2-24-96

Missing From: Tempe, AZ

Brittany Dyman

Age progression to 11 years

Born: 10-15-88

Date Missing: 5-2-95

Missing From: Milan, TN

Jeremiah Dyman

Age progression to 10 years

Born: 8-12-90

Date Missing: 5-2-95

Missing From: Milan, TN

Maria Tziallas

Age progression to 8 years

Born: 12-29-86

Date Missing: 8-19-92

Missing From: Ontario, Canada

Cynthia Pfenninger

Age progression to 7 years

Born: 5-6-94

Date Missing: 7-6-96

Missing From: Coral Springs, FL

Jay Boyle

Born: 12-24-77

Date Missing: 3-17-95

Missing From: Pickering, Canada

Please call the National Center for Missing and Exploited Children
Hot Line 1-800-843-5678
TDD 1-800-826-7653

Missing Children Poster Display Instructions

Please display this poster prominently on bulletin boards in retail lobbies of main post offices, classified stations, and branches. Operators of contract postal units may display this poster at their option.

Companion posters, authorized for display on bulletin boards maintained by employee organizations, appear periodically in The Postal Record, a publication for members of the National Association of Letter Carriers.

This poster is published in cooperation with the National Center for Missing and Exploited Children, the United States Department of Justice, and the National Association of Letter Carriers. Information appearing on this poster is selected solely by NCMEC.

In addition to Postal Bulletin updates, NCMEC distributes information via broadcast fax. Notification of newly reported missing children is sent to designated district "Missing Children" coordinators at fax numbers provided by district managers. Within 24 hours of receipt of a facsimile Missing Children poster, district coordinators should distribute copies to all postal facilities in their districts. Missing Children posters are to be displayed for 30 days in post office lobbies, workroom floor areas, and other postal facilities, unless notification is received (from NCMEC) to remove a particular poster sooner. The broadcast fax network is used to distribute posters and information in only the most urgent cases of missing and exploited children. This system supplements, but does not replace, the missing children information in this Postal Bulletin.

Missing Children posters are available to the U.S. Postal Service only as described above. If postal employees are contacted by individuals or local agencies about displaying a sign or poster of a missing child in local post offices, the individual or agency should be politely informed that the U.S. Postal Service displays only those posters provided by NCMEC, because it has been designated by the U.S. Department of Justice to be the national clearinghouse and resource center for missing and exploited children. The individual or agency should then be referred to NCMEC at 1-800-843-5678.

June 2001

Have You Seen Any of These Children?

Please participate in the NALC/USPS Child Alert Program. Tear out this page and carry itwith you. If you have information on any of these missing children, tell your postal supervisor.

Melissa Collins

Age progression to 25 years

Born: 11-25-73

Date Missing: 8-8-91

Missing From: Akron, OH

Jasmine Collins

Age progression to 10 years

Born: 12-29-90

Date Missing: 8-8-91

Missing From: Akron, OH

Tiffany Dixon

Age progression to 19 years

Born: 7-18-79

Date Missing: 10-10-91

Missing From: Brooklyn, NY

Christopher Temple

Age progression to 28 years

Born: 5-18-72

Date Missing: 4-22-90

Missing From: Bath, MI

Elizabeth Martin

Age progression to 21 years

Born: 2-25-76

Date Missing: 3-14-91

Missing From: Port St. Lucie, FL

Rachelle Newman

Age progression to 19 years

Born: 9-11-81

Date Missing: 8-17-94

Missing From: Kirby, TX

Heide Wilbur

Age progression to 19 years

Born: 12-13-74

Date Missing: 2-9-91

Missing From: Middletown Springs, VT

Please call the National Center for Missing and Exploited Children
Hot Line 1-800-843-5678
TDD 1-800-826-7653

Missing Children Poster Display Instructions

Please display this poster prominently on bulletin boards in retail lobbies of main post offices, classified stations, and branches. Operators of contract postal units may display this poster at their option.

Companion posters, authorized for display on bulletin boards maintained by employee organizations, appear periodically in The Postal Record, a publication for members of the National Association of Letter Carriers.

This poster is published in cooperation with the National Center for Missing and Exploited Children, the United States Department of Justice, and the National Association of Letter Carriers. Information appearing on this poster is selected solely by NCMEC.

In addition to Postal Bulletin updates, NCMEC distributes information via broadcast fax. Notification of newly reported missing children is sent to designated district "Missing Children" coordinators at fax numbers provided by district managers. Within 24 hours of receipt of a facsimile Missing Children poster, district coordinators should distribute copies to all postal facilities in their districts. Missing Children posters are to be displayed for 30 days in post office lobbies, workroom floor areas, and other postal facilities, unless notification is received (from NCMEC) to remove a particular poster sooner. The broadcast fax network is used to distribute posters and information in only the most urgent cases of missing and exploited children. This system supplements, but does not replace, the missing children information in this Postal Bulletin.

Missing Children posters are available to the U.S. Postal Service only as described above. If postal employees are contacted by individuals or local agencies about displaying a sign or poster of a missing child in local post offices, the individual or agency should be politely informed that the U.S. Postal Service displays only those posters provided by NCMEC, because it has been designated by the U.S. Department of Justice to be the national clearinghouse and resource center for missing and exploited children. The individual or agency should then be referred to NCMEC at 1-800-843-5678.

Customer Relations

USPS PRO CYCLING TEAM COLORING PAGES

Where in France Is Lance?

The USPS Pro Cycling Team and two-time Tour de France winner Lance Armstrong try to make it three in a row when they compete in the 2001 Tour de France starting July 7. Postal customers and employees of all ages can have some fun learning more about the team with the following six USPS Pro Cycling Team Coloring Pages (pages 10-15).

Use the "Where in France is Lance?" map to chart out the 20 stages of the race. Check out the anatomy of a racing bike. Find out what the different color jerseys mean. Play "Circle the Cyclists," a word search based on the last name of each team member. Cycle your way to the yellow jersey by negotiating a maze surrounded by obstacles, and learn many of the most important cycling terms.

The pages can be duplicated and shared with anyone interested in a fun, safe summertime activity. For an online version of the coloring pages and more information on the USPS Pro Cycling Team and official team gear, visit www.uspsprocycling.com.

- Community Relations,Public Affairs and Communications, 6-28-01

[D-Link]

Domestic Mail

DMM REVISION

Parcel Post ZIP Code Addition

Effective June 28, 2001, Domestic Mail Manual (DMM) E751 Exhibit 7.0 is revised to add a ZIP Code to the Parcel Select exception list. Parcel Post for ZIP Code 59102 should now be deposited at the Billings Post Office, 841 S 26th Street, Billings, MT 59101-9998, in order to qualify for destination delivery unit rates.

The facility's drop site key listed in the AMS Drop Ship Product has been included to help you identify the correct facility.

We will incorporate these revisions into the printed version of DMM Issue 57 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

* * * * *

E Eligibility

* * * * *

E700 Package Services

* * * * *

E750 Destination Entry

E751 Parcel Select

* * * * *

Exhibit E751.7.0 Delivery Facility Exceptions to the "Majority of City Carriers" Rule

[Revise Exhibit 751.7.0 by adding the following entry:]

- Operational Requirements,Operations Planning and Processing, 6-28-01

DMM REVISION

Parcel Post ZIP Code Addition

Effective June 28, 2001, Domestic Mail Manual (DMM) E751 Exhibit 8.0 is revised to add a ZIP Code to the Parcel Select exception list. Parcel Post for ZIP Code 31904 should now be deposited at the Buena Vista Annex, 4686 Buena Vista Road, Columbus, GA 31907, in order to qualify for destination delivery unit rates.

The facility's drop site key listed in the AMS Drop Ship Product has been included to help you identify the correct facility.

We will incorporate these changes into the printed version of DMM Issue 57 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

* * * * *

E Eligibility

* * * * *

E700 Package Services

* * * * *

E750 Destination Entry

E751 Parcel Select

* * * * *

Exhibit E751.8.0 Delivery Facilities Different From Those in the Drop Shipment Product

[Revise Exhibit 751.8.0 by adding the following entry:]

- Operational Requirements,Operations Planning and Processing, 6-28-01

DMM REVISION

Information Required on Pallet Labels

Effective June 14, 2001, Domestic Mail Manual (DMM) M031.4 is amended to clarify the required information that must appear on a pallet label. This revision provides descriptions of what must appear on the destination line (Line 1), content line (Line 2), and office of mailing or mailer information line (Line 3), of pallet labels. The change corrects the omission of the required Line 3 information on pallet labels in the DMM. In addition, this section is amended to provide consistency with DMM M045, Palletized Mailings.

Incorporating these changes makes clear what constitutes the correct contents for a pallet label, including extraneous matter.

We will incorporate these revisions into the printed version of DMM Issue 57 and into the July 12 update of the online DMM, available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

M Mail Preparation and Sortation

* * * * *

M000 General Preparation Standards

* * * * *

M030 Containers

M031 Labels

* * * * *

4.0 PALLET LABELS

* * * * *

4.5 Destination Line

[Revise 4.5 by adding the following to the beginning of the paragraph:]

The destination line (line 1 of required information) must be the first visible line on the label. It must be completely visible and legible when placed on the pallet. The destination line must contain only the information specified by standard, including the appropriate destination facility prefix (e.g., "ADC"). Two zeros may follow 3-digit ZIP Code prefixes used as required by labeling standards. On 5-digit carrier routes and 5-digit pallets for military destinations, the destination 5-digit ZIP Code of the mail contained on the pallet must be preceded by "APO" or "FPO"; and "AE" (for 090-098 ZIP Codes), "AA" (for 340 ZIPs), or "AP" (for 962-966 ZIPs).***

4.6 Content Line

[Revise 4.6 as follows:]

The content line (line 2 of required information) must be the second visible line on the label. This line must show the class and processing category of the mail on the pallet and other information as specified by standard. If the content line of a pallet label does not provide enough space for all required information, the content information may be continued right-justified on the line immediately below the content line and above the office of mailing or mailer information line.

[Add new 4.7 as follows. Redesignate current 4.7 through 4.12 as 4.8 through 4.13, respectively:]

4.7 Office of Mailing or Mailer Information Line

The office of mailing or mailer information line (line 3 of required information) must be the bottom line of required information and must show either the city and state of the entry Post Office or the mailer's name and the city and state of the entry Post Office.

* * * * *

4.10 Extraneous Information

[Revise items c, d, and f to include information about the office of mailing or mailer information line:]

Extraneous information is permitted on pallet labels if:

* * * * *

c. It does not appear on or between the lines reserved for USPS required information (blank lines are permitted). Exception: For combined mailings of Standard Mail and Package Services machinable parcels, mailer codes and extraneous information may appear between the content line and the office of mailing or mailer information line.

d. It is below the office of mailing or mailer information line.

* * * * *

f. On the office of mailing or mailer information line, the mailer's name or abbreviation, "Mailer," "From" (or "FR"), "Entered at," or a similar notation precedes the required information, or mailer codes or other extraneous information appear to the right of the required information.

* * * * *

- Mail Preparation and Standards,Pricing and Product Design, 6-28-01

DMM REVISION

New Guidelines for Shipping Labels

Effective July 1, 2001, Domestic Mail Manual (DMM) S919.2.1c, S919.3.3a, and Exhibits S919.2.1c and S919.3.3 are revised to reflect standard guidelines for creating package shipping labels. These guidelines identify the requirements and specifications for mailers designing their own shipping labels. S913.2.5 is changed to reflect new information in Publication 91, Confirmation Services Technical Guide.

We will incorporate these changes into the printed version of DMM Issue 57 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.com.

Domestic Mail Manual (DMM)

* * * * *

S Special Services

* * * * *

S900 Special Postal Services

* * * * *

S913 Insured Mail

* * * * *

2.0 MAILING

* * * * *

2.5 Integrated Barcodes

[Revise 2.5 as follows:]

There are other options available for mailers who print their own labels:

a. An integrated barcode may be used by Confirmation Services electronic option mailers who wish to combine insurance with Delivery Confirmation or insurance with Signature Confirmation into a single barcode on the shipping label to eliminate multiple labels and barcodes on packages. Additional information on the integrated barcode solution can be found in Publication 91, Confirmation Services Technical Guide.

b. Mailers have a third option for privately printed labels with insurance (see Exhibit 2.5). The privately printed label must meet the specifications described in Publication 91. Applicable certification procedures must be followed, also as specified in Publication 91.

* * * * *

S919 Signature Confirmation

* * * * *

2.0 LABELS

2.1 Types of Labels

[Revise 2.1 as follows:]

Mailers may use one of the three Signature Confirmation label options shown in Exhibit 2.1. Additional information may be found in Publication 91, Confirmation Services Technical Guide. The three labels are as follows:

* * * * *

c. Privately printed barcoded labels that meet the requirements in 2.0 and 3.0 (see Exhibit 2.1c). On the Priority Mail label, mailers must use the registered trademark symbol following the Priority Mail text or add the following statement at the bottom of the label in at least Helvetica 6-point type: "Priority Mail is a registered trademark of the U.S. Postal Service."

* * * * *

Exhibit 2.1c Privately Printed Label

[Revise Exhibit 2.1c as follows:]

* * * * *

3.0 BARCODES

* * * * *

3.3 Printing

Labels printed by mailers must meet the following specifications:

[Replace item a with the following:]

a. Each barcoded label must bear a return address and a unique Signature Confirmation PIC barcode as specified in 3.2. The text "USPS SIGNATURE CONFIRMATION" (if using retail service option as specified in 1.4) or "e/USPS SIGNATURE CONFIRMATION" (if using electronic service option as specified in 1.4 and the postage is evident on the mailpiece) must be printed between 1/8 inch and 1/2 inch above the barcode in minimum 12-point bold sans-serif type. Additionally, mailers approved for the electronic service option, at their discretion, may print the text "ELECTRONIC RATE APPROVED #[D-U-N-SŪ NUMBER]" in minimum 8-point bold sans-serif type directly below the bottom horizontal identification bar (see Exhibit 3.3). Human-readable characters that represent the barcode ID must be printed between 1/8 inch and 1/2 inch under the barcode in minimum 10-point bold sans serif type. These characters must be parsed in accordance with Publication 91, Confirmation Services Technical Guide. A minimum 1/8-inch clearance must be maintained between the barcode and any printing. The preferred range of widths of narrow bars and spaces is 0.015 inch to 0.017 inch. The width of the narrow bars or spaces must be at least 0.013 inch but no more than 0.021 inch. All bars must be at least 3/4 inch high. Minimum 1/16-inch bold bars must appear between 1/8 inch and 1/2 inch above and below the human- readable endorsements to segregate the Signature Confirmation barcode from other areas of the shipping label. The line length should extend across the width of the label but must extend the length of the barcode at a minimum (see Exhibit 2.1c). Only information relating to Signature Confirmation and other special services must be placed between these lines. Mailers are required to comply with this change by October 5, 2001.

* * * * *

[Add new Exhibit 3.3 as follows:]

Exhibit 3.3 Electronic Service Option Identification

* * * * *

- Information Systems,Expedited/Package Services, 6-28-01

DMM REVISION

Express Mail

Effective July 1, 2001, Domestic Mail Manual (DMM) E500.1.0, M500.2.2, and M500.3.3 are revised to include information on Express MailŪ delivery and waiver of signature.

We will incorporate these changes into the printed version of DMM Issue 57 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

* * * * *

E Eligibility

* * * * *

E500 Express Mail

* * * * *

1.0 STANDARDS FOR ALL EXPRESS MAIL

* * * * *

[Add new section 1.3 to read as follows. Renumber current 1.3 through 1.8 as 1.4 through 1.9.]

1.3 Service Features

a. Customers may access delivery information on the Internet by visiting www.usps.com or calling 1-800-222-1811 toll-free and providing the article number. A delivery record, including the recipient's signature, will be faxed or mailed on request.

b. When a waiver of signature is authorized by the customer, the delivery employee signs upon delivery if the addressee or addressee's agent is not available. The item must be left in a secure location. Customers who waive the signature requirement will be provided only the delivery date and will not receive an image of the signature when accessing the delivery record on the Internet or when calling the toll-free number. Restrictions for waiver of signature are defined in S500.1.5 and S500.1.6.

* * * * *

M Mail Preparation and Sortation

* * * * *

M500 Express Mail

* * * * *

2.0 EXPRESS MAIL CUSTOM DESIGNED SERVICE

* * * * *

2.2 Waiver of Signature

[Revise 2.2 to read as follows:]

By signing a waiver on Form 5541, a mailer sending an Express Mail Custom Designed Service item under a service agreement may instruct the USPS to deliver the item without obtaining the signature of the addressee or addressee's agent, if the addressee or addressee's agent is not available. In those circumstances, completing the waiver authorizes the delivery employee to sign upon delivery. The item must be left in a secure location. Customers who waive the signature requirement will be provided only the delivery date and not an image of the signature when accessing delivery information on the Internet or when calling the toll- free number. Waiver of signature is not available for Express Mail COD.

* * * * *

3.0 EXPRESS MAIL NEXT DAY, SECOND DAY, AND MILITARY SERVICES

* * * * *

3.3 Waiver of Signature

[Revise 3.3 to read as follows:]

A mailer sending an Express Mail item may instruct the USPS to deliver an Express Mail Next Day Service or Express Mail Second Day Service item without obtaining the signature of the addressee or the addressee's agent, if not available, by signing a waiver on Label 11-B or Label 11-F. Completion of the waiver authorizes the delivery employee to sign for the delivery of the item. The item must be left in a secure location. Customers who waive the signature requirement will be provided only the delivery date and not an image of the signature when accessing delivery information on the Internet or when calling the toll-free number. Waiver of signature is not available for Express Mail COD or Express Mail Military Service.

- Information Systems,Expedited/Package Services, 6-28-01

DMM AND POM REVISIONS

Authorized Agent

Effective July 1, 2001, Domestic Mail Manual (DMM) S916.3.3 and Postal Operations Manual (POM) 823.32 are revised to update authorized agent information to support the revised PS Form 3849, Delivery Notice/Reminder/Receipt, and the electronic record management program.

The POM revision will appear in the printed version of POM Issue 9 and the online version available via the corporate intranet at http://blue.usps.gov; click on Information, then Policies and Procedures, then Manuals.

The DMM revision will be included in the printed version of DMM Issue 57 and in the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

* * * * *

S Special Services

* * * * *

S900 Special Postal Services

S910 Security and Accountability

* * * * *

S916 Restricted Delivery

* * * * *

3.0 DELIVERY

* * * * *

3.3 Agent Authorization

[Revise 3.3 to read as follows:]

An addressee who regularly receives restricted delivery mail may authorize an agent by Form 3801 or by letter to the postmaster. The addressee must make the notation "this authorization is extended to include restricted delivery mail" on Form 3801 (in the area for signatures of authorized agents) or in the letter to the postmaster. Form 3849 may be left for the authorization if the Post Office has no standing delivery order or letter on file. The addressee may enter the name of the person designated as the authorized agent in the space provided on Form 3849 and sign the authorization. The agent must sign for receipt of the article on Form 3849 in the delivery section.

* * * * *

Postal Operations Manual (POM)

* * * * *

8 Special Services

* * * * *

82 Supplemental Mail Services

* * * * *

823 Restricted Delivery

* * * * *

823.3 Agent Authorization

* * * * *

823.32 Form 3849 Authorization

[Revise 823.32 to read as follows:]

Form 3849, Delivery Notice/Reminder/Receipt, may be left for authorization if the Post Office has no standing delivery order (Form 3801) or letter on file. The addressee may enter the name of the agent designated to sign for the article in the space provided on Form 3849 and sign the authorization. At delivery, the agent must sign and print his or her name on the back of the form in the delivery section. The delivery employee from an electronic record management office must scan/enter the mailpiece barcode, enter the authorized agent event code, and scan and properly complete the corresponding Form 3849.

* * * * *

- Information Systems,Expedited/Package Services, 6-28-01

Online Express Mail Label Program

Effective July 2, 2001, the Postal Service is introducing a new Web tool - on a beta-test basis - that provides customers who use the Internet the ability to generate and print Express MailŪ labels from their personal computer. This application program interface (API) produces a single-ply, black and white Online Express Mail label (Exhibit 1) and a PS Label 11-D, Customer Online Record (Exhibit 2), that conform to the new guidelines for shipping labels published in Postal Bulletin 22047 (4-5-01, pages 7-9). For more information on this new Online Express Mail API, mailers may send an e-mail request to webtools@email.usps.com.

Exhibit 1
Online Express Mail Label
(not to scale)

Exhibit 2
Customer Online Record (PS Label 11-D)
(not to scale)

The Online Express Mail label will be available via the USPS Express Mail API only and will be limited by the following requirements.

Postage Payment

Postage for Online Express Mail labels must be paid with adhesive stamps, meter stamps, or PC postage. The use of Express Mail Corporate Accounts (EMCA) will be added to this program as a future enhancement.

Service Criteria

The basic service criteria remains unchanged as they relate to service guarantees and delivery of the mail. Use of Online Express Mail labels will be restricted to Post Office- to-Addressee domestic shipments to U.S. destinations, including Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands. They cannot be used for international shipments, shipments to APO/FPOs, or shipments to the remaining U.S. territories, possessions, and freely associated states. This exclusion is necessary due to the inability of these sites to support electronic record keeping for signature capture.

Special Services

Express Mail shipments using the Online Express Mail label may be combined with return receipt, COD, or additional insurance. Items requiring any of these special services must be presented for acceptance at a designated postal facility.

Acceptance Criteria

The acceptance criteria for shipments with Online Express Mail labels are the same as the current multi-ply Express Mail labels (PS Label 11-B, Express Mail Post Office to Addressee). Items can be deposited in an Express Mail collection box, picked up by a carrier or Postal Service employee, or presented at a designated postal facility. The requirements for acceptance are listed in Domestic Mail Manual (DMM) E500.

Offices with POS ONE/IRT terminals should process the Express Mail items with the online label in the same way as the current multi-ply Express Mail label. Exception: There is neither a finance copy to file nor a customer copy attached to the label.

Manual offices (without POS ONE/IRT terminals) will use a daily log form to record the Express Mail information and send it to the Expedited Services Office for data entry. We have provided a draft version of this form to the Expedited Service Specialists in each district. The final version of the form will be published in a future Postal Bulletin.

To support the implementation of this program, we have modified certain standard operating procedures:

· For modifications to the procedures for retail acceptance, see page 30.

· For modifications to the procedures for handling of short paid items, see page 32.

The procedures for processing service failure refunds and indemnity claims remain the same with the exception of substituting the customer copy of PS Label 11-B with PS Label 11-D, Customer Online Record (refer to Exhibit 2).

Additional information on the Online Express Mail program is available through your local Expedited Services Office.

- eBusiness, Expedited/Package Services, 6-28-01

Standard Operating Procedure

Online Express Mail Label Retail Acceptance (Domestic Mail Only)

1. Greet customer.

2. Inquire for service requested. Customer presents Express MailŪ package. Identify that customer is using an Online Express Mail label.

3. Place item on scale.

4. Ensure customer has affixed a properly completed label to the package.

5. Determine postage, weight, and service commitment.

6. If postage is affixed, determine if correct. If additional postage is required, ensure mailer is charged proper amount.

7. Follow existing acceptance procedures for domestic Express Mail service.

8. Complete POSTAL USE ONLY portion of the label.

· Customer receipt is generated electronically by customer along with electronic label.

· Finance copy is eliminated.

· Manual offices should complete the daily log form for each piece of online Express Mail and send the log with the traditional Express Mail finance labels to the designated location for data entry every day.

9. Affix postage, if appropriate.

10. Round date the Online Express Mail label in a clear area. Complete Label 11-D, Customer Online Record, if presented. Round date and make corrections (to weight, special services, etc.), if necessary.

11. Complete the retail transaction and accept payment, if appropriate.

12. Place Express Mail article in sack designated for Express Mail service.

13. Close sack and properly tag using a slide label for the designated AMC/AMF or processing facility.

14. Dispatch articles daily as required, at specified dispatch times.

 

Standard Operating Procedure

Handling Short Paid Items for the Online Express Mail Label

If the office of mailing receives an item without sufficient adhesive or meter stamps, the mailer is contacted to correct the deficiency before dispatch (Domestic Mail Manual P011.1.6). If the mailer does not immediately correct the deficiency, the acceptance employee will:

1. Determine the amount to collect from sender.

2. In place of a Customer Copy of Label 11-B, Express Mail Post Office to Addressee, complete PS Form 1096, Receipts, in the amount of postage due. Make sure to record the Express MailŪ item number in the "purpose" area. Round date and sign.

3. Place PS Form 1096 into a G-10 envelope (instead of the traditional EP-13 envelope) and seal. Place the return address of the postmaster of acceptance in the upper left-hand corner (return address), and address the envelope to the sender of the short paid item.

4. Endorse the envelope with "Postage Due" and write in the amount due.

5. Dispatch with outgoing mail.