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USPSNEWS@WORK

Year of Firsts: 2003 Stamp lineup promises something for everyone

The 2003 Commemorative Stamp lineup promises to be an exciting one. Appropriately dubbed "Year of Firsts," the program boasts 23 colorful new designs that highlight history-making events in geography, cosmology, literature, filmmaking, sports, music, aviation, maritime, amphibians and birds.

There's something for every USPS customer, mailer and stamp collector. From the Lunar New Year: Year of the Ram, to the American treasure Old Glory; from the Wright Brothers' First Flight to the Korean War Veterans Memorial and from the legal dexterity of Thurgood Marshall to the on-screen artistry of Audrey Hepburn.

And since the Postal Service and the holidays go hand in hand (or is it stamp in hand?), USPS expects to deliver 20 billion cards, letters and packages this season. That's a lot of stamped holiday cheer.

To handle the large holiday volumes, USPS has printed 2.85 billion holiday stamps, including Hanukkah, Kwanzaa, Eid and Madonna and Child. Stamps are available almost everywhere, including the nation's 38,000 Post Offices, and 60,000 drug stores and supermarkets.

These locations are identified by a "Buy Stamps Here" decal. Stamps also can be purchased at 17,000 ATMs, 800-STAMP-24 and The Postal Store at www.usps.com.

Preventive medicine: USPS is offering potassium pills to all employees

The Postal Service is continuing to develop and update its emergency management plans to ensure, as much as possible, the health and safety of employees.

USPS is taking a proactive approach to the possibility of a radiation emergency by offering employees potassium iodide tablets. Participation is voluntary and each employee will be offered two pills.

The approach came about after a recommendation from the Postal Service's Mail Security Task Force. The Task Force, formed after 9/11 and the anthrax mailings, consists of representatives from Postal Service unions and management associations, and USPS management.

Earlier this year, the Nuclear Regulatory Commission revised a section of its emergency preparedness regulations requiring that states having people within a specific radius of a nuclear reactor consider using potassium iodide as a protective measure to sup- plement evacuation and sheltering in a radiation emergency.

Employee stand-up talks began in early November and will continue until all 750,000 employees have received the information they need to make an educated decision about whether to take the tablets in the event of a radiation emergency.

Employees who want to participate will sign a form, and the pills will be held at their work location. Distribution will be made only if notification of a radiation emergency is received from government officials.

Holiday mail: Celebrating the joy

USPS's newest television ad campaign now airing celebrates the joy of sending and receiving mail.

"" features a young mother sending photos of her son via Priority Mail service to her husband in the military who won't be for the holidays.

"Jingle" features a woman meeting her carrier at the door and handing over a stack of holiday cards. In return, the carrier delivers cards from her family and friends.

"Winter Wonderland" features a grandmother packing holiday gifts to her grandson at a cold-weather Post Office. When the boy opens the gift at his warm- weather , he tosses up the white packing "peanuts," making it snow.

"Suite" solution: PostalOne! makes it easier for mailers to do business with USPS

Think of it as "info central." PostalOne! provides an electronic link between USPS and its business mailers, allowing an exchange of information that benefits everyone involved with this type of mail.

PostalOne! is a new workflow management tool for the mailing industry. Although development will continue over the next three years, the basic electronic link with USPS is already developed and being used by mailers to automate and streamline many of the manual and hardcopy documentation processes used in the business mail production cycle.

The new system links the customer's mailing information with the Postal Service's acceptance, verification and payment systems.

USPSNEWS@WORK

"The basic principle of PostalOne! is simple - we want to make it easier for business mailers to do business with us," says Larry Goodman, manager of Business Customer Support Systems.

The fundamental design will provide customers a one-stop shopping experience for payment and other mailing information by offering them an electronic suite of services that dramatically impacts the mailing process.

Nationwide deployment of PostalOne! will be completed by May 2005. Dozens of current users include many of the nation's largest business mailers. For more information about PostalOne!, visit www.uspspostalone.com.

Open late: Post offices extend hours to weather blizzard of mail

Many Post Offices will stay open late and on Sundays to handle the blizzard of mail this holiday season. Customers are expected to mail 20 billion cards, letters and packages.

Even though this year's holiday shopping window between Thanksgiving and Christmas is six days shorter than last year, Chief Operating Officer Pat Donahoe said this year's volume is expected to remain about the same.

The year's busiest mailing day is projected to be Monday, Dec. 16, with 850 million of pieces of mail entering the system. Two days later, Wednesday, Dec. 18, will be the busiest delivery day.

During the two weeks prior to Christmas, the National and Area Operations Center network operates around the clock. The network shares information on operations and mail flow between mail processing and distribution centers and with major mailing customers.

To move mail by air, USPS uses FedEx's air cargo network, along with 15,000 commercial passenger flights daily. USPS also moves the mail by rail and road, using more than 6,000 trucking firms, in addition to our own fleet - the nation's largest - of 210,000 vehicles.

In a gift-giving mood? Know the ethics rules

'Tis the season to be jolly . . . and ethical. During the holidays, employees may be offered gifts from fellow employees, customers, vendors and other people outside USPS.

Unless an exception applies, employees can't accept gifts from those outside USPS. And there are limits on permissible gift-giving between employees, too, especially those in reporting relationships.

To make sure you don't accept something you shouldn't (or decline something you could keep!), check out the Law Department's intranet site at http://blue.usps.gov/uspslaw.

Once there, click on Ethics Information & Advisors, then Holiday Ethics Update. If you have questions, send them by e-mail to gethics@email.usps.gov, or call the Ethics Helpline at 202-268-6346.

Sales success: Expertise boosts customer response rates

Customer service means going the extra distance. That's what a Southeast Area Sales team did when it worked with the Life Extension Foundation (LEF). Result: the customer created more effective mailings and USPS generated additional revenue.

LEF is the world's largest organization dedicated to the science of preventing and treating disease and aging. While seeking ways to prolong life, the foundation often uncovered potential therapies to treat degenerative diseases of aging. LEF used direct mail to promote its products, but its mailings received extremely low response rates.

A USPS sales team came to the rescue. Southeast Area Account Manager Sharon Schmaus and Sales Specialist Ray Floyd introduced LEF to direct marketing vendors, brainstormed with the company's marketing staff and management, and discussed its mailing lists, offers, direct mail copy and creative approaches. The USPS team came up with its own proposals and suggestions.

As a result, the first of many test mailings began in June. Response rates have risen significantly, with the percentage increase depending on the different test strategies.

For USPS, the projected new revenue is $3.5 million, including about $3 million in First-Class Mail service and more than $500,000 in Standard Mail service. With the right strategies in place, the customer saw the real value of direct mail. Chalk up another win for sell, sell, sell!

USPSNEWS@WORK

Telling it like it is

Public Affairs and Communications Vice President Azeezaly Jaffer continues to set the record straight regarding media misperceptions about USPS payments into the Civil Service Retirement System (CSRS).

Responding to a misleading editorial in the Binghamton (NY) Press, Jaffer writes, "The Office of Personnel Management had never conducted a breakout of the amount the Postal Service had paid into the CSRS fund by itself.

When this was done, it was found that USPS's unfunded amount was closer to $5 billion instead of the $32 billion that had been estimated."

Read VP Jaffer's entire response to the Binghampton Press and others on the USPS website, www.usps.com. Select News and Events then click Press Releases, then Setting the Record Straight. Or, go the direct route: http://www.usps.com/news/fyi/responses.htm.

Climbing the charts

The new USPS publication, A Customer's Guide to Mailing, is a big hit with American households. Over 95 percent of the 10,000 customers who responded to a Gallup survey in the back of the guide said the guide overall is useful.

In addition, 95.1 percent said it is helpful in choosing a service for mailing. And, 82% said it has just the right amount of information.

A Customer's Guide to Mailing is available at Post Offices across the country and at http://www.usps.com/customersguide/welcome.htm.

Extra shopping days, brought to you by US Postal Service. Priority Mail service gets your package there in 2-3 days. Visit www.usps.com.


Administrative Services

NEW MANAGEMENT INSTRUCTION

MI AS-885-2002-15, Managing Web Sites on the Corporate Intranet

MI AS-885-2002-15, Managing Web Sites on the Corporate Intranet, is now available online.

The management instruction provides the requirements that Postal Service organizations must follow for current and future Web sites on the Postal Service Intranet. We have established these requirements to ensure that organizations manage our Intranet environment in accordance with Postal Service business objectives and to ensure that they use development and maintenance resources efficiently.

MI AS-885-2002-15 is available on the Postal Service PolicyNet Web site at http://blue.usps.gov/cpim; click on MIs.

This MI will not be printed.

- eInfrastructure Systems Integration,
Information Technology, 12-12-02

Directives and Forms Update

Effective immediately, Publication 223, Directives and Forms Catalog (June 1999), is revised. The tables below contain the document ID, edition date, title, national stock number (NSN), and the postal and public supply source for all new, revised, and obsolete directives and forms. Use this article to keep Publication 223 current. Information on how to order directives and forms can be found in chapter 1 of Publication 223.

IWEB = Intranet = http://blue.usps.gov; click onInformation, then Policies and Procedures.

WWW = USPS Web page = www.usps.com.

PE = Postal Explorer = http://pe.usps.gov.

F3 = F3 Fill Software.

New Directives

Handbooks

PSIN TL Edition Date Title Stock Number Manual Relation Org. USPS Source Public Source
HBK AS-802 blank 11/2002 Postal Computing Operations Standards 7610-01-000-9052 ASM IT IWEB N/A
HBK AS-805-D blank 11/2002 Information Security Network Connectivity Process N/A ASM IT IWEB N/A
HBK AS-850-2002-13 blank 10/2002 Naming Standards for Devices on the Postal Service Managed Network (MNS) Network N/A ASM ENG IWEB N/A
HBK MS-147 VOL-D 3 9/1/02 Carrier Sequence Bar Code Sorter (CSBCS), Parts Information 7610-05-000-5201 POM ENG MDC R
HBK MS-149 VOL-D 3 5/10/02 Upgraded Flats Sorting Machine (UFSM 1000), Parts Information 7610-05-000-4793 POM ENG MDC R
HBK MS-196 VOL A 1 8/1/02 Singulate Scan Induction Unit (SSIU), System Information 7610-05-000-4799 POM ENG MDC R
HBK MS-196 VOL B 1 8/1/02 Singulate Scan Induction Unit (SSIU), Maintenance Information 7610-05-000-4800 POM ENG MDC R
HBK MS-196 VOL C 1 8/1/02 Singulate Scan Induction Unit (SSIU), Reference Information 7610-05-000-4801 POM ENG MDC R
HBK MS-196 VOL D 1 8/1/02 Singulate Scan Induction Unit (SSIU), Parts Information 7610-05-000-4802 POM ENG MDC R
HBK MS-196 APP-A 1 8/1/02 Singulate Scan Induction Unit (SSIU), Atlanta Site-Specific Data 7610-05-000-5089 POM ENG MDC R
HBK MS-196 APP-B 1 8/1/02 Singulate Scan Induction Unit (SSIU), Cincinnati Site-Specific Data 7610-05-000-5090 POM ENG MDC R
HBK MS-196 APP-C 1 8/1/02 Singulate Scan Induction Unit (SSIU), Dallas Site-Specific Data 7610-05-000-5091 POM ENG MDC R
HBK MS-196 APP-H 1 8/1/02 Singulate Scan Induction Unit (SSIU), Jacksonville Site-Specific Data 7610-05-000-5096 POM ENG MDC R
HBK MS-196 APP-I 1 8/1/02 Singulate Scan Induction Unit (SSIU), Kansas City Site-Specific Data 7610-05-000-5097 POM ENG MDC R
HBK MS-196 APP-K 1 8/1/02 Singulate Scan Induction Unit (SSIU), Memphis Site-Specific Data 7610-05-000-5099 POM ENG MDC R
HBK MS-196 APP-M 1 10/1/02 Singulate Scan Induction Unit (SSIU), Phildelphia Site-Specific Data 7610-05-000-5101 POM ENG MDC R
HBK MS-196 APP-0 1 8/102 Singulate Scan Induction Unit (SSIU), St. Louis Site-Specific Data 7610-05-000-5103 POM ENG MDC R
HBK MS-196-APP-R 1 8/1/02 Singulate Scan Induction Unit (SSIU), Springfield Site-Specific Data 7610-05-000-5106 POM ENG MDC R
HBK MS-196 APP-S 1 8/1/02 Singulate Scan Induction Unit (SSIU), Washington Site-Specific Data 7610-05-000-5107 POM ENG MDC R
HBK MS-207 VOL-A blank 9/3/02 Delivery Bar Code Sorter-Expanded Capability (DBCS-EC), Background Information 7610-05-000-4623 POM ENG MDC R
HBK MS-207 VOL-B blank 9/3/02 Delivery Bar Code Sorter-Expanded Capability (DBCS-EC), Maintenance Information 7610-05-000-4624 POM ENG MDC R
HBK MS-207 VOL-C blank 9/3/02 Delivery Bar Code Sorter-Expanded Capability (DBCS-EC), Parts Information 7610-05-000-4622 POM ENG MDC R
HBK MS-195 CHG-1 blank 8/15/02 Change 1 to MS-195 7610-05-000-5121 POM ENG MDC R

Management Instructions

PSIN Edition Date Title Stock Number Org. USPS Source Public Source
MI AS-850-2002-13 10/2002 Naming Standard for Devices on the Postal Service Managed Network Services (MNS) Network N/A IT IWEB N/A

Notices

PSIN Edition Date Title Size (inches) Stock Number Unit of Issue Org. USPS Source Public Source
NOT 219-C 9/2002 Customer Reference Guide - Chinese 6 x 11 7610-05-000-5503 EA SM MDC N/A
NOT 219-S 9/2002 Customer Reference Guide - Spanish 6 x 11 7610-05-000-5504 EA SM MDC N/A

Revised Directives

Handbooks

PSIN TL Edition Date Title Stock Number Manual Relation Org. USPS Source Public Source
HBK F-21 35 6/2002 Time and Attendance 7610-02-000-9914 FMM FIN MDC MDC

Publications

PSIN TL Edition Date Title Stock Number Manual Relation Org. USPS Source Public Source
PUB 116 blank 8/2002 Contract Postal Unit Operations Guide 7610-03-000-9506 POM D&R MDC N/A

Revised Forms

Forms

PSIN Edition Date Oldest Usable Date Title Stock Number Where Used Unit of Issue Org. USPS Source Public Source
PS 3239 10/2002 10/2002 Payroll Deduction Authorization to Liquidate Postal Service Indebtedness 7530-01-000-9890 PS SET FIN MDC N/A
PS 7431 9/2002 9/2002 Requisition for Pressure Sensitive Labels and Rack Headers 7530-02-000-9718 DC SH FIN MDC/ IWEB N/A
PS 3655 8/2002 8/2002 International Surface Airlift (ISAL) Direct Shipment Option Advisement & Confirmation of Transaction blank AE SH IB FF N/A

Obsolete Directives

Handbooks

PSIN TL Edition Date Title Stock Number Manual Relation Org. USPS Source Public Source
HBK M-27 blank 7/79 MPLSM System Quality Sort Test 7610-01-000-9170 POM NOM HQO MDC
HBK PO-407 blank 5/1984 Engineering Data Isolation Technique (EDIT) 7610-03-000-3632 POM NOM MDC MDC
HBK PO-409 blank 6/85 Pitney Bowes OCR/CS 7610-03-000-3602 POM NOM MDC MDC
HBK PO-411 blank 6/85 Burroughs OCR/CS Operating Guidelines 7610-01-000-9337 POM NOM MDC N/A
HBK PO-412 blank 2/88 Bell and Howell Bar Code Sorter Operating Guidelines 7610-01-000-9599 POM NOM MDC MDC

Labels

PSIN Edition Date Title Size (inches) Stock Number Unit of Issue Org. USPS
Source
Public Source
LAB 69-A 3/72 Currency Strap, $50 1 x 7 7690-02-000-9886 EA D&R MDC N/A
LAB 69-B 1/73 Currency Strap, $100 1 x 7 7690-02-000-9887 EA D&R MDC N/A
LAB 69-D 9/72 Currency Strap, $250 1 x7 7690-02-000-9889 EA D&R MDC N/A
LAB 69-F 3/72 Currency Strap, $500 1 x 7 7690-02-000-9891 EA D&R MDC N/A
LAB 69-H 7/98 Currency Strap, $2,000 1 x 7 7690-02-000-9876 EA D&R MDC N/A
LAB 69-G 12/75 Currency Strap, $1,000 1 x 7 7690-02-000-9877 EA D&R MDC N/A

Management Instructions

PSIN Edition Date Title Stock Number Org. USPS Source Public Source
MI AS-360-87-16 10/87 Data Transmission through Electronic Automatic Private Branch Exchange (EAPBX) 7610-03-000-3537 IT MDC/ IWEB N/A
MI AS-840-97-1 3/97 NetWare Naming Standards N/A IT HQO N/A
MI AS-840-97-2 3/97 Naming Standards for Devices and Domains on the Postal Routed Network NA IT HQO N/A
MI PO-420-87-3 3/87 Field Division/Management Sectional Center (MSC) General Statistics Reporting System 7610-03-000-3545 NOM MDC MDC

Memorandums of Policy

PSIN Edition Date Title Org. USPS Source
MOP IT-02-17-2000 2/17/2000 Workforce Investment Act Compliance IT IWEB
MOP IT-10-16-2000 10/16/20000 eBusiness Submissions IT IWEB
MOP IT-05-11-2001 5/11/2001 Production Database Administration Management IT IWEB

Publications

PSIN TL Edition Date Title Stock Number Manual Relation Org. USPS Source Public Source
PUB 23-A blank 8/90 USPS Tag Guide 7610-03-000-3737 POM NOM MDC MDC
PUB 120 blank 1/70 Repair Parts Catalog - Postage Meter Base Model RG 7610-03-000-3564 ASM D&R HQO N/A

Tags

PSIN Edition Date Title Stock Number Unit of Issue Org. USPS Source Public Source
TAG 3 4/72 Parcel Post Special Delivery 7690-01-000-9230 EA SAL MDC N/A

- Policies and Procedures Information,
Public Affairs and Communications, 12-12-02

HANDBOOK REVISION

AS-812, Relational Database Management System (RDMS) Naming Standards and Guidelines

Handbook AS-812 has been completely revised. Some things you need to know about this handbook:

• It applies to only the data management staff at the Integrated Business Systems Solutions Centers (IBSSCs) that are run by the Information Technology organization.

• It provides the standards and guidelines for naming logical and physical objects for Postal Service relational database management systems.

This edition of the handbook is available only online at http://blue.usps.gov/cpim; click on HBKs. Please recycle/discard all previous editions of the handbook.

Thie handbook will not be printed.

- Business Solutions Services,
Information Technology, 12-12-02


Child Alert Program

December 2002

Have You Seen Any of These Missing Children?

Please participate in the NALC/USPS Child Alert Program. Tear out this page and carry it with you. If you have information on any of these missing persons, tell your Postal Service
supervisor.

April Wiss

Age progression to 18 years.

Born: 9-1-83

Date Missing: 1-11-00

Missing From: Wichita, Kansas

Jacqueline Smith

Born: 7-5-83

Date Missing: 8-7-99

Missing From: Brooklyn, New York

Kendra Kersey

Born: 7-10-84

Date Missing: 4-25-00

Missing From: Watson, Illinois

Jenna Jensen

Born: 7-31-85

Date Missing: 10-31-02

Missing From: Hansville, Washington

Heather Gilroy

Born: 5-10-87

Date Missing: 11-23-02

Missing From: Williamsburg, Virginia

Brianna Fedynich

Age progression to 8 years.

Born: 2-1-93

Date Missing: 4-17-98

Missing From: Chuluota, FL

Heather Fedynich

Age progression to 19 years.

Born: 4-19-82

Date Missing: 4-17-98

Missing From: Chuluota, FL

Brandon Fedynich

Age progression to 12 years.

Born: 8-4-89

Date Missing: 4-17-98

Missing From: Chuluota, FL

Joseph Crews

Born: 10-8-86

Date Missing: 10-18-02

Missing From: Jacksonvile, FL

Jacqueline Vasquez

Age progression to 1 1/2 years.

Born: 1-14-01

Date Missing: 5-6-01

Missing From: Avondale, Arizona

Jacob Thompson

Born: 8-12-99

Date Missing: 2-22-02

Missing From: New Orleans, Louisiana

Justin Thompson

Born: 9-13-00

Date Missing: 2-22-02

Missing From: New Orleans, Louisiana

Irma Garcia

Age progression to 19 years.

Born: 8-10-82

Date Missing: 6-11-98

Missing From: Indio, California

Stephanie Solorrio

Born: 7-14-97

Date Missing: 6-11-98

Missing From: Indio, California

Nakesha Short

Born: 7-30-89

Date Missing: 2-2-02

Missing From: Chicago, Illinois

Patrina Richardson

Born: 1-18-98

Date Missing: 6-18-02

Missing From: Greensboro, N. Carolina

Shaneisha Richardson

Born: 5-7-94

Date Missing: 6-18-02

Missing From: Greensboro, N. Carolina

Anna Moerland

Born: 2-26-89

Date Missing: 10-29-02

Missing From: Centre, Alabama

Mulenga Ngwashi-Hibbert

Born: 9-27-95

Date Missing: 8-14-00

Missing From: Brooklyn, NY

Lanue Ngwashi-Hibbert

Born: 10-21-98

Date Missing: 8-14-00

Missing From: Brooklyn, NY

Please call the National Center for Missing and Exploited Children
Hot Line 1-800-843-5678
TDD 1-800-826-7653

Missing Children Poster Display Instructions

Please display this poster prominently on bulletin boards in retail lobbies of main Post Offices, classified stations, and branches. Operators of contract postal units may display this poster at their option.

Companion posters, authorized for display on bulletin boards maintained by employee organizations, appear periodically in The Postal Record, a publication for members of the National Association of Letter Carriers.

This poster is published in cooperation with the National Center for Missing and Exploited Children, the United States Department of Justice, and the National Association of Letter Carriers. Information appearing on this poster is selected solely by NCMEC.

In addition to Postal Bulletin updates, NCMEC distributes information via broadcast fax. Notification of newly reported missing children is sent to designated district "Missing Children" coordinators at fax numbers provided by district managers. Within 24 hours of receipt of a facsimile Missing Children poster, district coordinators should distribute copies to all postal facilities in their districts. Missing Children posters are to be displayed for 30 days in Post Office lobbies, workroom floor areas, and other postal facilities, unless notification is received (from NCMEC) to remove a particular poster sooner. The broadcast fax network is used to distribute posters and information in only the most urgent cases of missing and exploited children. This system supplements, but does not replace, the missing children information in this Postal Bulletin.

Missing Children posters are available to the U.S. Postal Service only as described above. If postal employees are contacted by individuals or local agencies about displaying a sign or poster of a missing child in local Post Offices, the individual or agency should be politely informed that the U.S. Postal Service displays only those posters provided by NCMEC, because it has been designated by the U.S. Department of Justice to be the national clearinghouse and resource center for missing and exploited children. The individual or agency should then be referred to NCMEC at 1-800-843-5678.


Domestic Mail

DMM REVISION

Parcel Select Exhibit ZIP Code Addition

Effective December 12, 2002, Domestic Mail Manual (DMM) E751 Exhibit 8.0 is corrected to add 26 ZIP Codes. To qualify for destination delivery unit (DDU) rates, the parcels must now be deposited at the facility listed below for these added ZIP Codes.

We will incorporate these revisions into the printed version of DMM 58 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

* * * * *

E Eligibility

* * * * *

E700 Package Services

* * * * *

E750 Destination Entry

E751 Parcel Select

* * * * *

8.0 DELIVERY FACILITIES DIFFERENT FROM THOSE IN THE DROP SHIPMENT PRODUCT

* * * * *

Exhibit 8.0 Delivery Facilities Different From Those in the Drop Shipment Product

[Revise Exhibit E751.8.0 by adding the following entries:]

ZIP Codes Served Destination Delivery Unit Location Drop Site Key
* * * * *
CALIFORNIA
94102-05, 07, 08, 10, 11, 14, 16, 18, 21-26, 28-30, 40, 41, 46, 47, 59, 64 Napolean Street Parcel Post Annex, 180 Napolean Street, San Francisco, CA 94124-9711 SZ22122

* * * * *

- Operational Requirements, Operations, 12-12-02

DMM TRANSFORMATION

Holiday Mailing Questions? We've Got Answers.

Confused about addressing? Wondering about money orders? A new publication is available in Post Offices to answer common questions about postal services. A Customer's Guide to Mailing (DMM 100) is based on the ways that people use the mail, and focuses on the key decisions customers make in doing business with us. It is the first installment in a complete redesign of the Domestic Mail Manual (DMM).

Using charts, illustrations, tips, and real-life examples to explain our products and services, A Customer's Guide to Mailing clarifies alternatives for different mailing situations. Customers who order stamps or other merchandise from the online Postal Store will receive a free copy with their order.

Our Postal Service employees and customers completed a survey conducted by the Gallup Organization. Of the over 10,000 respondents, 82 percent thought the new guide contained just the right amount of information and 95 percent thought it was "somewhat helpful" or "very helpful" in choosing a service for mailing.

We encourage everyone to get a copy and keep it handy. It contains information you need every time you mail, plus special tips like how to pack a parcel so the contents don't break. It can help you choose a service for mailing, calculate postage, and address your mail correctly. Be sure to have one on hand before you begin mailing your holiday gifts and packages.

To access ordering information for DMM 100, see Postal Bulletin 22089 (11-14-02, page 30).

- Mail Preparation and Standards,
Pricing and Classification, 12-12-02

U.S. ARMED FORCES/REMINDER

"Any Service Member" Mail - Prohibited

This is a reminder that the "Any Service Member" program was suspended indefinitely by the Department of Defense since October 2001. Therefore, retail associates must not accept mail that is presented at the retail counter and addressed to "Any Service Member" in lieu of the addressee by name. Inform mailers that such mail is prohibited and that the Department of Defense cancelled the Any Service Member program because of the concerns and risk of mail being introduced into the military mail system from sources unknown to the recipients.

While the Postal Service and the Department of Defense recognize the interest in supporting active members of the armed services during the holiday period, any efforts to organize mailing should be discontinued.

Furthermore, addressing of mail to the men and women of the armed forces in foreign locations (APO/FPO) must comply with the Domestic Mail Manual, Section A010, Subsection 6.1, Overseas Address. The delivery line (i.e., the second line from the bottom in the address) must show one of the following: ship name, unit number, CMR or PSC number, and box number if assigned. The last line must contain the APO and FPO designation and the appropriate two-letter "state" abbreviation (AA, AE, or AP), followed by the 5-digit ZIP Code or ZIP + 4. In addition, addresses must include the name of the addressee as follows:

a. Mail addressed to Army personnel must show grade; full name, including first name and middle name or initial; and unit number.

b. Mail addressed to Air Force personnel must show grade; full name, including first name and middle name or initial; and PSC or unit number.

c. Mail addressed to Navy and Marine Corps personnel must show rank or rating; full name, including first name and middle name or initial; and PSC number for shore-based units, or ship name.

d. Mail sent to dependents residing in overseas areas must be addressed in care of the sponsor.

- International Network Operations,
Network Operations Management, 12-12-02

To help get your mail there before Christmas-Poster, D link provided

[D-Link]

Stamps everywhere, brought to you by US Postal Service. Wherever you find this symbol, you'll find stamps. Visit www.usps.com or call 1-800-stamps24.