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USPSNEWS@WORK

Click-N-Ship-N-Mom: Another record-breaking day for Click-N-Ship

Click-N-ShipTM and Mother's Day make a perfect match. Our online shipping service recorded 35,000 online labels printed in one day May 5, in advance of Mother's Day. It's the highest number of Click-N-Ship labels printed - with and without postage - to date.

Online revenue is nearly $30 million since its launch in May 2002. Users are averaging 12 labels per log-in session, indicating it's a hit with small-business customers.

New features are planned for the fall, including address book import/export, credit card storage, e-mail shipment notification, multiple labels per credit card transaction, batch shipping and a shipping history for customers.

It's fast, easy and convenient. And it's the Transformation Plan in action, increasing access to Postal Service products and services while moving simple transactions out of retail lobbies.

Good for moms. Good for the Postal Service.

Express Mail Growth: Expanded reach increases market share opportunities

The bigger the market reach, the bigger the potential for growth in volume. That's why the Integrated Network Development group is working to identify new markets for Express MailŪ service, the Postal Service's premium product. Its viability is directly related to how many USPS customers it can serve.

"Since there is a direct relationship between volume and the number of ZIP Codes listed on the acceptance directories, we try to encourage field management to stretch their overnight commitments for Express Mail to the farthest practical reach," says Karen McManus, program manager for this effort.

Through a transportation agreement with FedEx, the Postal Service has doubled the reach of its Express Mail service network, creating new market opportunities. In February, district managers were asked to review their Express Mail service delivery commitments. Maps of each shared network system and its 5-digit delivery commitments were created and distributed by performance cluster (PC). "Areas of Opportunity" were identified by 5-digit ZIP Code for service commitment upgrades.

The initial response from 21 districts upgraded the delivery commitments of 100 destination 5-digit ZIPs, which can be serviced by over 700 originating 3-digit ZIPs. By opening these new markets, Express Mail service volume is projected to increase by 59,000 pieces quarterly.

Although it's a good start, 75% of PCs are still reviewing their 5-digit "areas of opportunity." In order for additional upgrades to be included in the upcoming Express Mail service directories, they must be received by June 6. Please e-mail your upgrade requests to the Express Mail Control Change Board at HQEMCCB.

Rate of Return: Board approves filing of a parcel return rate

The USPS Board of Governors has okayed the filing for a parcel return rate. That means the Postal Service may soon be able to offer reduced rates for shippers participating in a new consumer-to-business parcel return service.

The filing with the Postal Rate Commission seeks an experimental classification for Parcel Return Services. The new service would apply to merchandise that is being returned by a consumer to a merchant.

The merchant, or merchant's agent, would pick up the returned parcels at a designated Postal Service facility, and pay the applicable postage. The prices for the new service would recognize the savings that are generated by the merchant's worksharing efforts.

Videos sweep two top slots: CAMMY awards emphasize service improvements

Quarter II Consumer Affairs Manager Recognition awards for the best customer service practices by consumer affairs managers (CAMs):

Central Plains District CAM Vickie Shroeder won the gold for developing a quarterly 15-minute training video for Retail personnel. The first video featured proper selling techniques, service performance data and Postal Service products information. It might not be in heavy rotation on MTV, but it's got Central Plains Retail personnel swinging to a new beat.

Northern Illinois District CAM Chris Bzdelik won the silver by developing an educational video for employees about No Record Mail. That occurs when letters and flats are sent to the Central Forwarding System (CFS), but their address information isn't contained in the CFS computer. Then, the mail must be sent back to the delivery facility for rehandling and reprocessing, which drives up costs. The video, along with a monthly No Record report, helped the district reduce No Record volume.

The bronze award goes to Nevada-Sierra District CAM Dee Dee Terrano for her congressional outreach efforts. She compiled pertinent Postal Service information in an easy-to-use "take-away" for District Manager Johnray Egelhoff to give to congressional staffers. That effort helped strengthen the relationship between the district and local representatives.

24 Hours: SARS virus can live longer on surfaces than originally believed

The virus that causes SARS - Severe Acute Respiratory Syndrome - can live on surfaces for up to 24 hours according to new information from the Centers for Disease Control (CDC).

The new finding means Postal Service employees, and the general public, will need to pay close attention to hygiene, in addition to following other precautionary safety measures to prevent infection.

Most important among hygiene procedures is proper, frequent hand washing, say CDC officials. Employees also are advised to avoid placing hands and fingers in or near the eyes, ears, nose and mouth.

Other safety precautions include avoiding prolonged face-to-face contact with an infected person, keeping clothes clean and covering mouth and nose when coughing and sneezing.

Welcome aboard

James Miller is the newest member to the USPS Board of Governors. PMG Jack Potter welcomed Miller at the Board meeting in Chicago. Miller is a senior fellow at the Hoover Institution at Stanford University and former Director of the Office of Management and Budget and Chairman of the Federal Trade Commission.

We're driven

The USPS Board of Governors has approved funding to purchase 6,240 vehicles for delivery operations. This acquisition supports an early delivery on a commitment to the National Rural Letter Carriers Association to provide additional Postal Service vehicles for rural routes. Although rural carriers have traditionally used their own vehicles to deliver mail, the difficulty of finding right-hand drive vehicles with adequate cargo space is a growing problem that can affect reliable service and employee satisfaction.

Capital upgrade

A Board-approved capital investment will go toward upgrading the mail processing computer networks at 62 Postal Service mail processing facilities. Intelligent Mail and Address Quality Senior Vice President Charles Bravo requested funding for the first phase of the nationwide program to install modern, high-speed fiber-optic wiring to transmit data between automated processing equipment and computer systems. A contract is expected to be awarded in June, with installation to be completed by May 2004.

The Postal Bulletin - Help Us Save Paper and Money

The Postal Bulletin has been around for 123 years, and it's the most relied-upon, trusted source of information in the Postal Service today.

In the 1970s, when our nation became more concerned about our environment, the Postal Service began using recycled paper to print the Postal Bulletin. We have also tried over the years to print just the right number of copies to save our nation's resources.

Despite our efforts, some offices tell us that they receive too many copies. We need to do something about this.

Therefore, if you want to reduce the number of copies your office receives or if you want to cancel your subscription altogether, send an e-mail to pbulleti@email.usps.gov or call 202-268-5776. Please be assured that we will not reduce or cancel your subscription unless you ask us to do so.

Remember, each issue of the Postal Bulletin since 1995 is available online. To access the online version of the Postal Bulletin, please follow either of these routes:

On the Intranet: Go to the Postal Service PolicyNet Web site at http://blue.usps.gov/cpim; click on View Postal Bulletins.

On the Internet: Go to www.usps.com; click on About USPS & News, then Forms and Publications, then Postal Bulletin.

For more information on the Postal Bulletin, please see our article in Postal Bulletin 22097 (3-6-03, pages 5-6) titled "The Postal Bulletin - Your Source for Trusted Information."

We've come a long way, and we'll continue to evolve with the times. Our job is to make your job easier. As you know, the Postal Bulletin is here to serve you, as it has been for almost 125 years.

- Policies and Procedures Information,
Public Affairs and Communications, 5-15-03


Customer Relations

Mail Alert

The mailings below will be deposited in the near future. Offices should honor the requested delivery dates. Mailers wishing to participate in these alerts, for mailings of 1 million pieces or more, should contact Business Service Network Integration at 703-292-4041 at least 1 month preceding the requested delivery dates. The Postal Service also offers electronic Mail Alerts via ADVANCE. For more information, see the ADVANCE Notification & Tracking System Technical Guide on the Internet at http://www.ribbs.usps.gov/files/advance/ADVTECH.PDF or contact the National Customer Support Center at 800-458-3181.

Title of Mailing Class and
Type of Mail
Requested
Delivery
Dates
Number of Pieces (Millions) Distribution Presort Level Comments
Billy Graham Letter Standard/Letter 5/19/03-5/30/03 2.1 Nationwide Barcoded, Basic, 3/5 Digit Minneapolis, MN
Hallmark Summer Postcard Standard/Letter 5/19/03-5/30/03 4.5 Nationwide Barcoded, Basic, 3/5 Digit, Car-Rt Vertis, Chalfont, PA
DECISION Magazine Standard/Flat 5/26/03-5/31/03 1.1 Nationwide Barcoded, Basic, 3/5 Digit, Car-Rt Minneapolis, MN
The Sportsman's Guide, June Main Standard/Catalog 5/27/03-5/30/03 1.4 Nationwide 3/5 Digit, Car-Rt Quad Graphics, Martinsburg, WV
JCP Summer Sizzler Standard/Postcard 5/28/03-5/30/03 9.1 Nationwide Car-Rt Harte-Hanks
Costco Passport Mailer Standard/Letter 5/28/03-6/04/03 18.0 Nationwide Barcoded, 3/5 Digit, Car-Rt Segerdahl
- Business Service Network Integration,
Service and Market Development, 5-15-03

ALL OFFICES WITH CITY MOTORIZED, RURAL, AND HIGHWAY CONTRACT BOX DELIVERY ROUTES

Mailbox Improvement Week, May 19-24

Each year, the Postal Service designates the third full week of May to encourage customers on city motorized, rural, or highway contract box delivery routes to examine and, where necessary, improve the appearance of their mailboxes. Neat, attractive mailboxes make a significant contribution to the appearance of the countryside and to streets in suburban areas. Mailbox Improvement Week, May 19-24, calls attention to the need for providing mailboxes that are:

1. Approved by the postmaster general.

2. Designed to protect the mail from weather.

3. Safe to use.

4. Conveniently located.

5. Neat in appearance.

Mailboxes that meet these five important requirements help delivery and collection operations and improve service to the entire route. There are three approved styles of curbside mailboxes: (1) traditional design, in three standard sizes (see Exhibit A on page 5; (2) contemporary design, also in three sizes (see Exhibit B on page 5; and (3) locked, full- or limited-service. USPS Std 7 governs the design and specifications of curbside mailboxes and includes provisions for improved quality of the product.

Notice 209

Postmasters should send Notice 209, Mailbox Improvement Week, to all rural and highway contract box delivery route customers the week before Mailbox Improvement Week to alert them of the event. Notice 209 can be requisitioned from the Material Distribution Center (MDC) as follows:

Touch Tone Order Entry: Call 800-332-0317, option 2.

Note: You must be registered to use TTOE. To register, call 800-332-0317, option 1, extension 2925, and follow the prompts to leave a message (wait 48 hours after registering before placing your first order).

E-mail: Complete PS Form 7380, MDC Supply Requisition (manually or by F3 Fill), and send it as an attachment to the e-mail address MDC Customer Service or mcustome@email.usps.gov.

Mail: Mail a completed PS Form 7380 to the following address:

SUPPLY REQUISITIONS
MATERIAL DISTRIBUTION CENTER
500 SW GARY ORMSBY DR
TOPEKA KS 66624-9702

The relevant ordering information for Notice 209 is as follows:

PSN: 7610-03-000-9145
PSIN: NOT209
Unit of Issue: EA
Quick Pick #: 496
Bulk Pack Quantity: N/A
Price: $0.0242
Edition Date: 11/00

City Motorized, Rural, and Highway Contract Box Delivery Routes

Customers must use only approved traditional, contemporary, or locked full- or limited-service curbside mailboxes for new installations or replacements. However, customers may use a custom-built curbside mailbox if the local postmaster gives prior approval and the mailbox conforms generally to the same requirements as approved manufactured curbside mailboxes relative to the flag, size, strength, and quality of construction. Carriers on motorized city routes may continue to serve mailboxes that are designed primarily for use by customers receiving door delivery and that have been erected and served under previous regulations (see Exhibit C on this page). However, carriers should advise customers that they may use only approved curbside mailboxes when replacing these types of mailboxes. A list of approved manufacturers of traditional curbside mailboxes appears on pages 7-8.

For motorized city routes, and where the use of street names and house numbers is authorized on rural and highway contract box delivery routes, the mailbox must display the number on the side of single mailboxes or on the door of grouped mailboxes. If the mailbox is on a street other than the one on which the customer resides, the street name and house number must be on the mailbox. When rural and highway contract box delivery route customers have assigned box numbers, the numbers must appear on the side of single mailboxes or on the doors of grouped mailboxes, visible to the approaching carrier. The street number, box number, and/or any other address information must be inscribed in contrasting color in neat letters and numerals not less than 1 inch in height. In all instances, placing the owner's name on the box is optional.

Exhibit A. Traditional design mailbox.Exhibit B. Contemporary design mailbox.Exhibit C. Door delivery mailboxes.

Motorized city, rural, and highway contract box delivery route customers are encouraged, and may be required pursuant to POM 631.33b, to group mailboxes whenever practical, especially where many mailboxes are located at or near crossroads, service turnouts, or similar locations. Customers should also paint mailboxes and supports/posts and keep them rust-free. Advertising on mailboxes and mailbox supports is prohibited.

In areas where snow removal is a problem, the Postal Service suggests using a semi-arch or extended arm-type support (see Exhibit D), which allows snowplows to sweep near or under mailboxes without damaging supports and provides easy access to the mailboxes by carriers and customers.

Exhibit

Curbside mailbox installation requirements have been designed considerate of many factors, including the safety and comfort of our letter carriers. You should install mailboxes so that either the bottom inside surface of the mailbox or, if applicable, the bottom edge of the mail drop slot is no less than 41 inches and no more than 45 inches from the surface of the road. Additionally, the face of the mailbox should be set back no less than 6 inches and no more than 8 inches from the curb. However, because of varying road and curb conditions and other factors, the Postal Service recommends that customers contact their local Post Office before erecting or replacing mailboxes and supports.

Location

Customers must place mailboxes on motorized city, rural, and highway contract box delivery routes so a carrier can safely and conveniently serve them without leaving his or her vehicle. The mailboxes must be on the right-hand side of the road in the carrier's travel direction in all cases where traffic conditions make it dangerous for the carrier to drive to the left to reach the mailboxes, or where doing so would constitute a violation of traffic laws and regulations (Postal Operations Manual, POM, 632.6, Apartment House Receptacles, exempts apartment houses and other multiple dwellings from this rule). On new rural and highway contract box delivery routes, all mailboxes must be on the right-hand side of the road in the direction of the route line of travel. Mailbox placement must conform with state laws and highway regulations. City motorized, rural, and highway contract box delivery route carriers are subject to the same traffic laws and regulations as other motorists. Customers must remove obstructions, including vehicles, trash cans, and snow, that impede safe and efficient delivery. Except when a mailbox is temporarily blocked, carriers must have access to the mailbox without leaving the vehicle unless authorized to dismount.

Mailbox Supports

The Postal Service does not regulate mailbox supports in any way except for purposes of carrier safety and delivery efficiency. Posts and other supports for curbside mailboxes are owned and controlled by customers, who are responsible for ensuring that posts are neat and adequate in strength and size. Heavy metal posts, concrete posts, and miscellaneous items of farm equipment, such as milk cans filled with concrete, are examples of potentially dangerous supports. The ideal support is an assembly that bends or falls away when struck by a vehicle. Post or support designs may not represent effigies or caricatures that disparage or ridicule any person. Customers may attach the box to a fixed or movable arm. POM 632.5, Curbside Mailboxes, specifies Postal Service regulations regarding construction and placement of mailboxes and supports on motorized city, rural, and highway contract box delivery routes.

The Federal Highway Administration (FHWA) has determined that mailbox supports no larger than 4 inches by 4 inches, or a 2-inch diameter standard steel or aluminum pipe, buried no more than 24 inches, should safely break away if struck by a vehicle. According to FHWA, the mailbox must also be securely attached to its post to prevent separation if struck. See Exhibits E (page 13) and F (page 14) for examples of mailbox mountings and supports suggested by the FHWA. Further information may be obtained from:

AMERICAN ASSOCIATION OF STATE HIGHWAY & TRANSPORTATION OFFICIALS
444 N CAPITOL ST NW STE 249
WASHINGTON DC 20001-1512

FEDERAL HIGHWAY ADMINISTRATION
OFFICE OF HIGHWAY SAFETY HHS-10
400 7TH ST SW
WASHINGTON DC 20590-0003

The following list of curbside mailboxes approved by the postmaster general supersedes all previously published lists of approved manufacturers. This list is periodically updated, and may be obtained at http://blue.usps.gov/delivery/del_growth_management.htm.

Curbside Mailboxes Approved by the Postmaster General
USPS-STD-7B

Manufacturers and Models

ALPHA PRODUCTS
5570 W 70TH PL
CHICAGO IL 60638-5326

www.alphaproducts.com
MV1215 (Locking, full-service)

ADDRESS ART
PO BOX 90018
INDIANAPOLIS IN 46290-0018

Applicable/US Flag (Accessory)

AMERICAN POSTAL MANUFACTURING CO
500 W OKLAHOMA AVE
MILWAUKEE WI 53207-2649

www.mailproducts.com
1812 (Contemporary, full-service)

ARCHITECTURAL MAILBOXES
2741 PLAZA DEL AMO STE 206
TORRANCE CA 90503

www.architecturalmailboxes.com
Oasis 5100/5500 (Locking, full-service)

ARMADILLO ENCLOSURES INC
PO BOX 462199
ESCONDIDO CA 92046-2199

www.armadillomailbox.com
1000F (Traditional, full-service)
1000R (Locking, full-service)

AUTH FLORENCE MANUFACTURING
591 MITCHELL RD
GLENDALE HEIGHTS IL 60139-2582

www.auth-florence.com
MB2000 (Locking, full-service)

DAVIS TOOL INC
215 SW WOOD ST
HILLSBORO OR 97123-5627

www.lockingmailbox.com
1022-X-LIM (Locking, limited-service)
1123-X-LIM (Locking, limited-service)

ESTES DESIGN AND MANUFACTURING INC
470 S MITTHOEFFER RD
INDIANAPOLIS IN 46229-3058

www.estesdesigns.com
EPS2640319 (Contemporary, full-service)
EPS2640437 (Contemporary, full-service)

FLEXIBLE COMPOSITES CO
2629 MOUNT JORDAN RD
SANDY UT 84092-3357

www.flexiblecomposites.com
CMB-01 (Traditional, full-service)

FUORISERIE IMPORTS
61 PEARL ST STE 503
BROOKLYN NY 11201

www.ecco-products.com
Ecco 3 (Traditional, full-service)

GAINS MANUFACTURING
12200 CIRKHAM RD
POWAY CA 92064-6806

www.gainsmfg.com
Keystone (Contemporary, full-service)

IMPERIAL MAILBOX SYSTEMS
3901 NORRIS LN
MILLBROOK AL 36054-2433

36557 (Contemporary, full-service)
37257 (Contemporary, full-service)
37260 (Contemporary, full-service)
37262 (Contemporary, full-service)
37263 (Contemporary, full-service)
37264 (Contemporary, full-service)
37265 (Contemporary, full-service)

JAMESTOWN ADVANCED PRODUCTS INC
2855 GIRTS RD
JAMESTOWN NY 14701-9666

www.jamestownadvanced.com
49 (Traditional, full-service)
54 (Traditional, full-service)
56 (Traditional, full-service)

JANZER CORP
9 CHELTEN WAY
TRENTON NJ 08638-5000

www.janzer.com
StoneyBrae (Traditional, full-service)

LETTER LOCKER LLC
20594 OTTAWA RD
APPLE VALLEY CA 92308-6253

www.letterlocker.com
Supreme Letter Locker (Locking, full-service)
Standard Letter Locker (Locking, full-service)

MAIL SYSTEMS NW INC
12365 SW TOOZE RD
SHERWOOD OR 97140-7205

Belaire 16 (Locking, limited-service)
Belaire 20 (Locking, full-service)
Senator 16 (Locking, full-service)
Senator XL (Locking, full-service)

SALSBURY INDUSTRIES
1010 E 62ND ST
LOS ANGELES CA 90001-1598

www.mailboxes.com
4325 (Locking, full-service)
4350 (Locking, full-service)
4375 (Locking, full-service)
4850 (Contemporary, full-service)

SECURITY MANUFACTURING
815 S MAIN ST
GRAPEVINE TX 76051-5535

www.securitymanufacturing.com
Trailmaster (locking, full-service)

SOLAR GROUP INC
107 FELLOWSHIP RD
PO BOX 525
TAYLORSVILLE MS 39168-0525

www.thesolargroup.com
AR15 (Contemporary, full-service)
CENTURY 2000 (Contemporary, full-service)
CL-1 (Contemporary, full-service)
E-11 (Contemporary, full-service)
E-16 (Traditional, full-service)
ES15 Estate (Traditional, full-service)
PL-10 (Traditional, full-service)
RSK (Locking, full-service)
ST-10 (Traditional, full-service)
ST-11 (Traditional, full-service)
ST-15 (Traditional, full-service)
ST-16 (Traditional, full-service)
ST-20 (Traditional, full-service)

STEEL CITY CORP
190 N MERIDIAN RD
YOUNGSTOWN OH 44501-1227

www.scity.com
2D Two Door Brute (Traditional, full-service)
IB IronBox (Traditional, full-service)
LE Brute (Traditional, full-service)
PX Polybox (Traditional, full-service)
T1 (Traditional, full-service)
T2 (Traditional, full-service)
T3 (Traditional, full-service)

STEP2 CORP
10010 AURORA HUDSON RD
PO BOX 2412
STREETSBORO OH 44241-0412

www.step2.com
5402 (Contemporary, full-service)
5452 (Contemporary, full-service)

UNEEK PRODUCTS INC
14228 MIDWAY RD STE 209
DALLAS TX 75229-3649

www.uneekpro.com
PV-300 (Locking, full-service)
PV-400 (Locking, full-service)

VEEDERS MAILBOX INC
10050 MONTGOMERY RD NO 324
CINCINNATI OH 45242-5322

www.veedersmailbox.com
LGVMB-G (Traditional, full-service)
LGVMB-SS (Traditional, full-service)
SMVMB-B (Traditional, full-service)
SMVMB-SS (Traditional, full-service)

Note: Transparent mailboxes are prohibited by USPS-STD-7B.

Cluster Box Units and All-Weather Parcel Lockers

During Mailbox Improvement Week, postmasters and managers or their designees must review all cluster box units (CBUs), neighborhood delivery and collection box units (NDCBUs), and outdoor parcel lockers (OPLs) in their delivery areas to identify any hazards or irregularities, and they must record the results o f the review. Upon completion of the reviews, copies must be retained locally and consolidated copies sent to the designated growth coordinator for each district. PS Form 8143, Equipment Checklist and Follow-up Review, is the suggested format to use in conducting and recording the reviews. PS Form 8143 is available in this Postal Bulletin (see Exhibit G on page 17) and on the Delivery and Retail/Growth Management Web page (http://blue.usps.gov/delivery/del_growth_management.htm), and must be reproduced locally. Employees conducting the reviews must complete PS Form 1624, Delivery/Collection Equipment Work Request, for any equipment that poses a safety hazard to Postal Service customers or employees. Requisition PS Form 1624 from the MDC using normal ordering procedures (described on pages 4-5). The relevant ordering information for PS Form 1624 is as follows:

PSN: 7530-01-000-9392
PSIN: PS1624
Unit of Issue: SE
Quick Pick #: N/A
Bulk Pack Quantity: N/A
Price: $0.0411
Edition Date: 07/92

Equipment Review Procedure

Employees must use the CBU and parcel locker equipment checklist and follow-up review procedure when examining the condition of CBUs, NDCBUs, and OPLs. Employees must do the following:

1. List the 5-digit, USPS-marked Postal Service ID number of the unit. This is usually visible on the front or side of the body or pedestal. If a Postal Service ID number is not available, list the unit location, equipment type, and manufacturer in the left-hand column. If you are able to access the back of the unit, list the vendor name, equipment type (e.g., Type III CBU or Type I NDCBU), and vendor-supplied serial number. The type listed must distinguish between NDCBU and CBU.

2. Assign each checklist item one of the following ratings:

a. OK - Equipment does not need attention for this item.

b. X - Equipment needs attention for this item.

c. NA - Item does not apply to this particular piece of equipment.

3. When examining the equipment, use the instructions below to complete PS Form 8143:

a. Check equipment. All CBUs, NDCBUs, and OPLs should be straight, vertical, and firmly mounted with the customer compartments facing away from the street. Visually verify that four bolts/nuts are firmly in place securing the pedestal to the concrete pad and also to the CBU, NDCBU, or OPL. Apply hand pressure to the top edge of the unit from the front side. While the unit may flex under the load, verify that the pedestal stays firmly mounted to the concrete and that the unit does not separate from the pedestal.

b. Check visible welds. Make note of cracked, broken, or rusted welds. For NDCBUs and OPLs only, tap the pedestal with a lightweight hammer, especially along the seams, to check for corrosion from the inside out or perforated corrosion.

c. For CBUs and NDCBUs, observe whether the carrier access door is locked and secure. Open it and observe whether it is bowed or warped and whether the door and locking bar operate smoothly. With the carrier access door open, check whether restraining devices prevent the door from blowing closed. These devices, which may have to be set manually, should be serviceable.

d. Ensure that the arrow lock operates smoothly and that the mounting hardware is tight. For NDCBUs and OPLs, the cover that protects the arrow lock from customer tampering must be serviceable and firmly attached.

e. For OPLs with arrow locks, the cover that protects the arrow lock from theft must be properly secured, no fasteners missing, and with the proper quantity of tamper resistant screw.

f. Ensure that all customer access doors are present, closed, and locked with no visible damage or signs of forced entry. Check that customer door numbers are readable.

g. Ensure that the exterior surface of the unit is free from rust and graffiti.

h. Examine the unit for defects or damage. All equipment should reflect a proper Postal Service image.

i. Check whether the unit and/or any protecting structure appears watertight and in good repair. Check whether there are any noticeable watermarks inside the unit or any wet mail.

j. Note any other conditions that require attention. Also, look for signs of vandalism such as pry marks on doors and locks.

4. Record the results of the inspection on the checklist.

5. Submit the completed PS Form 1624 for each unit reviewed to the maintenance office responsible for centralized delivery equipment installation and/or repair in the area.

Carriers must note equipment deficiencies and report them to the postmaster, supervisor, or designee. The postmaster or designee must then submit PS Form 1624 reporting the equipment defects. In addition, carriers should complete PS Form 1767, Report of Hazard, Unsafe Condition, or Practice, for items that pose an immediate threat to safety, such as an improperly secured or leaning NDCBU/CBU. Order PS Form 1767 from the MDC using normal ordering procedures (described on pages 4-5). The relevant ordering information for PS Form 1767 is as follows:

PSN: 7530-01-000-9422
PSIN: PS1767
Unit of Issue: SE
Quick Pick #: 141
Bulk Pack Quantity: N/A
Price: $0.0625
Edition Date: 10/82

The postmaster or supervisor must immediately notify by telephone the office responsible for repair of reported hazards. The postmaster or supervisor must follow up to ensure that the work is satisfactorily completed and documented. The office responsible for repair should use its local buying authority to accomplish the repairs.

In January 1999, the Postal Service announced that NDCBUs cannot be installed for delivery of mail beginning in fiscal year 2000. There are no waivers granted for this policy. In April 2003, national contracts for CBUs were renewed for a period of 1 year until April 2004. The renewals were awarded to American Locker Security Systems, Auth- Florence Manufacturing, and Security Manufacturing. OPLs are available only through the national contract with American Locker. All orders for CBUs and OPLs must be placed through these national contracts, and all orders must be placed through eBuy.

Cluster Box Units (CBUs)
USPS-B-1118E, June 1994

AMERICAN LOCKER SECURITY SYSTEMS INC
608 ALLEN ST
JAMESTOWN NY 14701-3966

800-828-9118
716-664-9600
716-483-2822 (fax)
www.americanlocker.com
Contract #072368-01-P-0378 - Place orders through eBuy.
Unit is painted plastic - pedestal is painted plastic.

AUTH FLORENCE MANUFACTURING CO
591 MITCHELL RD
GLENDALE HEIGHTS IL 60139-2582

800-275-1747
630-545-1784
630-545-1896 (fax)
www.auth-florence.com

Contract #072368-01-P-0379 - Place orders through eBuy.
Unit is anodized, painted aluminum - pedestal is anodized, painted stainless steel.

SECURITY MANUFACTURING CORP
815 SOUTH MAIN ST
GRAPEVINE TX 76051-5535

800-762-6937
817-329-1600
817-481-3993 (fax)
www.securitymanufacturing.com
Contract #072368-01-P-0380 - Place orders through eBuy.
Unit is anodized, painted aluminum - pedestal is anodized, painted aluminum.

Outdoor Parcel Locker (OPL)

AMERICAN LOCKER SECURITY SYSTEMS INC
608 ALLEN ST
JAMESTOWN NY 14701-3966

800-828-9118
716-664-9600
716-483-2822 (fax)
www.americanlocker.com
Contract #072368-01-P-0378 - Place orders through eBuy.
Unit is plastic - pedestal is anodized aluminum. (Note:
Pedestal can only be used on American Locker units.)

Replacement Pedestals - NDCBU Universal

AUTH-FLORENCE MANUFACTURING CO
591 MITCHELL RD
GLENDALE HEIGHTS IL 60139-2582

800-275-1747
630-545-1784
630-545-1896 (fax)
www.auth-florence.com
Contract #072368-01-P-0379 - Place orders through eBuy.
Pedestal is anodized aluminum. Does not fit Superior units.

SECURITY MANUFACTURING CORP
815 SOUTH MAIN ST
GRAPEVINE TX 76051-5535

800-762-6937
817-329-1600
817-481-3993 (fax)
Contract #072368-01-P-0380 - Place orders through eBuy.
Pedestal is painted aluminum. Does not fit Superior or ARA units.

PAGE SPECIALTY COMPANY
5877 S FULTON WAY
ENGLEWOOD CO 80111-3719

Contact: Bob Page
800-327-7439
303-770-2842
303-771-6837 (fax)
No national contract.
Pedestal is painted aluminum. (Note: Page is a small business.)

GREGS BODY AND FABRICATING
PO BOX 813
FRUITLAND PARK FL 34731-0813

Contact: Hansdel Gregory Swanson
352-787-9146
352-787-6262 (fax)
No national contract.
Pedestal is painted aluminum.

Replacement Pedestals - OPL

AMERICAN LOCKER SECURITY SYSTEMS INC
608 ALLEN ST
JAMESTOWN NY 14701-3966

800-828-9118
716-664-9600
716-483-2822 (fax)
www.americanlocker.com
Contract #072368-01-P-0378 - Place orders through eBuy.
Pedestal is anodized aluminum. (Note: Can be used only on American Locker units.)

Replacement Pedestals - Carousel/Rotating

PAGE SPECIALTY COMPANY
5877 SOUTH FULTON WAY
ENGLEWOOD CO 80111-3719

Contact: Bob Page
800-327-7439
303-770-2842
303-771-6837 (fax)
No national contract.
Pedestal is painted steel.

Apartment House Mail Receptacles - Horizontal and Vertical

USPS-STD-4B(RDD), Effective May 1, 1975
(pending revision)

AMERICAN DEVICE MANUFACTURING
591 MITCHELL RD
GLENDALE HEIGHTS IL 60139-2582

www.auth-florence.com
800-275-1747
630-545-1784
630-545-1896 (fax)

AMERICAN EAGLE MANUFACTURING CO
3017 WHEELOCK ST
DALLAS TX 75220-2944

800-488-4810
214-358-5544
214-358-2261 (fax)
Horizontal only.

AUTH FLORENCE MANUFACTURING CO
591 MITCHELL RD
GLENDALE HEIGHTS IL 60139-2582

www.auth-florence.com
800-275-1747
630-545-1784
630-545-1896 (fax)

BOMMER INDUSTRIES INC
PO BOX 187
LANDRUM SC 29356-0187

www.bommer.com
800-334-1654
864-457-3301
864-457-5370 (fax)

JENSEN INDUSTRIES INC
1946 E 46TH ST
LOS ANGELES CA 90058-2096

www.jensen-ind.com
323-235-6800
800-882-6489 (fax)

MAIL SECURITY
714 W FLORENCE AVE
LOS ANGELES CA 90044-6106

323-750-7844
323-750-3433 (fax)
Vertical only.

SALSBURY INDUSTRIES
1010 E 62ND ST
LOS ANGELES CA 90001-1598

www.mailboxes.com
800-323-3003
213-232-6181
800-725-9393 (fax)

SECURITY MANUFACTURING CORP
815 S MAIN ST
GRAPEVINE TX 76051-5535

www.securitymanufacturing.com
800-762-6937
817-329-1600
817-481-3993 (fax)

Locks and Cams, CBU/NDCBU
USPS-L-1172B, March 2, 1992
PSIN 0910A and B (locks) & PSIN 0913A through K (cams)

COMPX SECURITY PRODUCTS
200 OLD MILL RD
PO BOX 200
MAULDIN SC 29662-0200

Contact: Teresa Gilstrap
864-297-6655
864-297-9987 (fax)
Contract #266351-01-P-0411
National contract for 910B lock

HUDSON LOCK INC
81 APSLEY ST
HUDSON MA 01749-1547

Contact: Joanna Smith
978-562-3481
978-562-9859 (fax)
No national contract.

HURD CORPORATION
503 BOHANNON AVE
PO BOX 145
GREENEVILLE TN 37744-1450

423-787-8800
423-787-8817 (fax)
No national contract.

WIND CORPORATION
14 FINANCE DR
DANBURY CT 06810-4132

Contact: Patrick Wind
203-778-1001
203-778-1006 (fax)
Contract #266351-99-B-0987
National contract for 910A lock

Locks, Interlocking System, Parcel Locker, CBU
PSIN 0306P
USPS-L-1294A, November 19, 1996

KABA ILCO CORPORATION
400 JEFFREYS RD
PO BOX 2627
ROCKY MOUNT NC 27802-2627

Contact: Mike Philips (x256)
800-334-1381
252-446-3321
252-446-4702 (fax)
No national contract.

AMERICAN LOCKER SECURITY SYSTEMS INC
608 ALLEN ST
JAMESTOWN NY 14701-3966

www.americanlocker.com
800-828-9118
716-664-9600
716-483-2822 (fax)
No national contract.

Note: Apartment-style boxes are approved for indoor installation or protected outdoor locations. However, the Postal Service is prohibited from purchasing this equipment for new installations. You may order replacement parts for Postal Service-owned equipment that was installed in the past.

State and Local Regulations

Some states have enacted laws that are more stringent and specific about the type of mailbox that may be used, the post or support that must be used to mount the mailbox, and the location of the delivery equipment. Regulations and recommendations published in this notice might not reflect non-Postal Service requirements for your area. When providing guidance to the general public concerning mailbox placement and replacement, advise them not only of Postal Service regulations but also of any mailbox regulations that you know have been enacted by state or local authorities. For a more complete understanding of state and local regulations, customers should contact the appropriate state or local authority for clarification.

Publicity

Postmasters should give these guidelines and suggestions maximum local publicity. Consult your area Public Affairs and Communications representative for further guidance and assistance in publicizing Mailbox Improvement Week. The news release on page 15 is provided for postmasters to distribute to daily or weekly newspapers or broadcast stations in their delivery area to promote Mailbox Improvement Week. Postmasters should retype the release double-spaced on Postal Service letterhead. It may also be helpful to alert the media to locations of particularly interesting, approved mailboxes in your delivery area.

Responsibility

Motorized city, rural, and highway contract box delivery route carriers must cooperate to ensure the success of this endeavor and later report the results to the postmaster. Also, postmasters must use the most up-to-date list of manufacturers and mailbox suppliers when providing motorized city, rural, and highway contract box delivery route customers with information about the type of box to install.

- Delivery Support,
Delivery and Retail, 5-15-03

exhibit e, cantilever mailbox supports.

exhibit f, single and double mailbox installations.

USPS logo.

FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE]
[INSERT YOUR PHONE NUMBER]
Internet: www.usps.com

Mailbox Improvement Week Arrives in Time for Spring Cleaning

The U.S. Postal Service is asking all [CITY NAME] owners to inspect and repair their mailboxes during Mailbox Improvement Week, May 19-24, says Postmaster [FULL NAME].

"Repairing suburban and rural mailboxes improves the appearance of our community and makes delivering and receiving mail safer for our carriers and customers," [LAST NAME] says.

The Postal Service makes this annual request because of the wear and tear that occurs to mailboxes every year. "This is especially important after the effects of last winter," [HE/SHE] adds [IF APPLICABLE].

Some of the typical activities that may need to be done include:

• Replacing loose hinges on a mailbox door.

• Repainting a mailbox that may have rusted or started peeling paint.

• Remounting a mailbox post if loosened.

• Replacing or adding house numbers.

"If a owner plans to install a new mailbox or replace a worn one, he or she must use only Postal Service-approved traditional, contemporary, or locking full- or limited-service mailboxes," said [LAST NAME]. "Customers should be careful when purchasing curbside mail receptacles because the use of unapproved boxes is prohibited. Customers may use a custom-built mailbox, but they must consult with my office to ensure it conforms to guidelines applying to flag, size, strength, and quality of construction."

For more information on the use of names or numbers on mailboxes, or answers to any other questions, contact Postmaster [FULL NAME] at [PHONE NUMBER] or call your local postmaster at [PHONE NUMBER].

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