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USPSNEWS@WORK

Wild about Harry: USPS will help Amazon.com deliver new Harry Potter book

Talk about a magical mail moment! On June 21, hundreds of thousands of muggles (ordinary humans of the non-wizard variety) across America will be anxiously eyeing their mailboxes for the arrival of the newest Harry Potter book. And it will be our job to deliver as promised.

With less than two weeks to go before Harry Potter and the Order of the Phoenix is released to the public, Amazon.com says it already has received more than one million orders for the book worldwide. More than a half million copies were ordered in just four months on www.amazon.com.

Amazon.com predicts that delivery of the book on June 21 will be the largest e-commerce fulfillment event in history, and it picked the Postal ServiceTM to deliver most of its advance orders.

Here's the bottom line: Hundreds of thousands of Postal Service customers are depending on us to deliver as promised. It's about accurate delivery. It's about on-time delivery. The book hits mailboxes on June 21 - not a day earlier, not a day later. Let's show consumers, businesses and readers of hard-copy communications that there really is magic in the mail.

PMG before Commission: Potter says status quo won't do, urges changes at a reasonable pace

Despite signs of progress and positive change, the Postal Service faces daunting challenges in the years to come, and action must be taken now to create a new business model that will strengthen America's mail system, PMG Jack Potter told the President's Commission on the U.S. Postal Service.

Potter's testimony in Washington came two months before the panel will deliver its recommendations on the future of the Postal Service to the president. "The status quo won't do," Potter said. "To serve America, to maintain universal service, the Postal Service has to change. It has to modernize with a vision of what America needs not just today, but 10 to 15 years from now."

Potter said USPS is doing all it can within current law, guided by its Transformation Plan. "Postal employees throughout the country have stepped up to better serve America," he told the commission. Service performance is at record-high levels. Productivity continues to rise. USPS has long-term contracts in place with its major unions. USPS is focused on its core mission of providing high levels of service at affordable rates.

But, for the first time in its history, he noted, USPS has experienced two straight years of significant decline in First-Class MailŪ volume, a primary source of revenue. The weak economy has had an impact, he said, but the diversion of First-Class Mail volume to the Internet and to lower- cost, lower-yield mail products is real. "This shift calls into question the main building block of our business model," Potter said.

Changes are necessary, he said, but they must evolve over time and occur at a reasonable pace. "Creating chaos will not work," he said. "The changeover from the Post Office Department to the U.S. Postal Service in the early 1970s created a period of chaos."

Potter told the commission that the Postal Service has priorities when it comes to short-term changes in the law. They are pricing flexibility, the ability to retain earnings - setting aside the break-even mandate, a labor negotiation process that includes the issue of benefits and relies on mediation-arbitration, and flexibility to implement infrastructure changes - including the numbers and locations of Post OfficesTM and processing plants, and changes in transportation networks.

Beyond these recommendations, options could include changes to delivery standards. "Personally, I believe there will come a time when demand will allow for relaxation of the six-day requirement, but not on my watch," he said.

Potter urged commission members to consider those recommendations and changes that are in the best interest of the nation and the American people.

"Today, the United States Postal Service is in a race for its future," he said. "It's a race to bring about change, not for the sake of change, but to enable Americans to always have a fundamental, universal, hard-copy means of communicating."

Read the full text of the PMG's comments from May 29, 2003, at: http://www.usps.com/communications/news/press/welcome.htm.

Stamp of approval: Postal Service Governors approve precedent-setting agreement

In a precedent-setting move, the Postal Service Governors have approved the three-year experimental Negotiated Service Agreement (NSA) between the Postal Service and Capital One. NSAs give business mailers a mechanism for customized rates and services that address

USPSNEWS@WORK

unique mailing needs and encourage cost-efficient behavior.

The Capital One NSA extends discounts when First- Class Mail volume exceeds 1.225 billion pieces annually. As part of the agreement, the Postal Service will return undeliverable mail data electronically to Capital One.

"Pricing innovations like NSAs will help the Postal Service preserve universal mail service," said Pricing and Classification Vice President Stephen Kearney.

Prior to the Governors' decision, the Capital One NSA was examined during eight months of open litigation before the Postal Rate Commission.

Revenue, First-Class Mail volume down: Still, '03 net income could be over plan

Postal Service revenue for quarter 3 was $483 million below plan due to stagnant mail volumes, CFO Richard Strasser told the Board of Governors at its monthly meeting. Expenses were $15.824 billion, $370 million under plan. Net income for the quarter was $224 million, $112 million under plan.

Year-to-date figures show revenues at $48.8 billion, $1.07 billion under plan, while expenses were $1.44 billion under plan, at $46.9 billion, leaving a net income of $1.879 billion, $373 million over plan. The financial performance doesn't include the effects of the recently enacted Postal Civil Service Retirement System (CSRS) Funding Reform Act of 2003.

For the second quarter in a row, there was no total mail volume growth. First-Class Mail volume declined 2.4%, down 566 million pieces from last year. Standard Mail volume increased by 3.2% - less than the 3.5% growth forecast.

Cumulative workhour reductions for the year are 43 million. Career employee complement was reduced by over 16,000 positions to 736,000.

In his outlook for the end of the fiscal year, Strasser projected that revenues and volumes wouldn't meet plan. But he said that with continued stringent expense reductions, net income for the year - excluding the effect of the CSRS funding change - would be over the planned $600 million.

Happy birthday! Click-N-Ship is a one-year-old success story

One-year-old Click-N-ShipTM is going - and growing - strong. The online shipping solution contributes millions of dollars to the Postal Service's bottom line, and increasing numbers of customers give it raves for its ease and convenience.

Located at www.usps.com, Click-N-Ship allows customers to prepare and print shipping labels - with or without postage - online. The number of labels printed so far totals more than 4.6 million. Online postage revenue is more than $10 million.

And, Click-N-Ship keeps racking up records. On the Tuesday following Memorial Day, the Web-based service registered 16,400 labels printed with postage - a record high. The percentage of labels printed with postage at the site is now 44%, compared to 26% at its launch last year.

Keep spreading the word. Pocket cards were sent to all Post Offices, stations and branches to help sales associates and carriers let customers know about Click-N-Ship. It's a transformation success story - increasing access to postal products and services in a way that makes them easier to use and more convenient for customers.

You've got mail: Track & Confirm offers e-mail notification options for package customers

"Your package has been delivered by USPS." That's the e-mail message USPS package customers could be receiving starting tomorrow when they use the Track & Confirm Web site on www.usps.com.

Track & Confirm customers will have two e-mail notification options. They can request an e-mail for their package's current or future delivery status. Customers also can include up to three e-mail addresses in either request.

E-mail notification is available for Express MailŪ, Delivery ConfirmationTM, Signature ConfirmationTM, Certified MailTM and Registered MailTM services.

"The addition of these e-mail options supports the Transformation Plan by using technology to enhance our products," says Product Development Vice President Nick Barranca. "These choices will set a new benchmark in our package delivery."

And talk about improved value - the notification option provides better service for customers and lowers costs for USPS by eliminating repeat visits to our Web site or calls to our toll-free number.

Testing postponed

The 30-day test of the Biohazard Detection System (BDS) at 14 Postal Service facilities is being postponed. The test was originally scheduled to begin on June 2. The postponement is providing a better opportunity for development of guidelines addressing local emergency and public health responses at each location. BDS has been installed on an Advanced Facer Canceller System at the 14 sites and is ready for use.

USPSNEWS@WORK

Award-winning

USPS.com received the 2003 E-Gov Explorer Award for its innovative delivery of electronic government services. "More and more customers are using our Web site to ship packages and create mailings," said USPS.com Manager Jane Langdon. "Customers can print shipping labels with postage, get ZIP Codes and design mailings, to name just a few." USPS.com received the award June 10 in Washington, DC.

Fly like an eagle

The Postal Service will issue the nondenominated American Eagle stamp on June 26 in Santa Clara, CA. Valued at 25 cents, the stamp will be used for presorted First- Class Mail service. It will be sold in pressure-sensitive adhesive coils of 10,000 stamps featuring 10 versions of the eagle - in gold, green, blue, red and gray - against different background colors. The stamp will be available nationwide June 27.

The Postal Bulletin - Help Us Save Paper and Money

The Postal Bulletin has been around for 123 years, and it's the most relied-upon, trusted source of information in the Postal Service today.

In the 1970s, when our nation became more concerned about our environment, the Postal Service began using recycled paper to print the Postal Bulletin. We have also tried over the years to print just the right number of copies to save our nation's resources.

Despite our efforts, some offices tell us that they receive too many copies. We need to do something about this.

Therefore, if you want to reduce the number of copies your office receives or if you want to cancel your subscription altogether, send an e-mail to pbulleti@usps.gov or call 202-268-5776 (if you reach a recording, be sure to leave a message with your name, telephone number, and ZIP Code). Please be assured that we will not reduce or cancel your subscription unless you ask us to do so.

Remember, each issue of the Postal Bulletin since 1995 is available online. To access the online version of the Postal Bulletin, please follow either of these routes:

On the Intranet: Go to the Postal Service PolicyNet Web site at http://blue.usps.gov/cpim; click on View Postal Bulletins.

On the Internet: Go to www.usps.com; click on About USPS & News, then Forms and Publications, then Postal Bulletin.

For more information on the Postal Bulletin, please see our article in Postal Bulletin 22097 (3-6-03, pages 5-6) titled "The Postal Bulletin - Your Source for Trusted Information."

We started publishing this article in early April, asking you to let us know if we can reduce or eliminate your subscriptions. In just 2 months, many of you have responded, and together we have reduced the total number of printed copies by 3,600!

We've come a long way, and we'll continue to evolve with the times. Our job is to make your job easier. As you know, the Postal Bulletin is here to serve you, as it has been for almost 125 years.

- Policies and Procedures Information,
Public Affairs and Communications, 6-12-03

poster of a mail man and it reads:park safely. accidents don't just happen. my llv ran away while i was making a delivery it stopped when it smashed into a parked car. luck it didn't hit a pedestrian. safety depends on me.


Administrative Services

Directives and Forms Update

Effective immediately, Publication 223, Directives and Forms Catalog (June 1999), is revised. The tables below contain the document ID, edition date, title, national stock number (NSN), and the Postal Service and public supply source for all new, revised, and obsolete directives and forms. Use this article to keep Publication 223 current. Information on how to order directives and forms is available in chapter 1 of Publication 223.

IWEB = Intranet = http://blue.usps.gov; click onInformation, then Policies and Procedures.

WWW = USPS Web page = www.usps.com.

PE = Postal Explorer = http://pe.usps.gov.

F3 = F3 Fill Software.

New Directives

Posters

PSIN Edition Date Title Size (inches) Stock Number Unit of Issue Org. USPS Source Public Source
POS 7-S 4/2003 Rules and Regulations Governing Conduct on Postal Property 8 1/2 x 11 N/A Each DD IWEB N/A
POS 37 8/2002 Keep the Mail Safe 24 x 36 7690-05-000-4804 Each RET MDC N/A
POS 37-S 8/2002 Keep the Mail Safe 18 x 24 7690-05-000-5499 Each RET MDC N/A
POS 143 2/2003 This is Serious Business 16 x 20 7690-05-000-5963 blank DD MDC/ IWEB N/A

Publications

PSIN TL Edition Date Title Stock Number Manual Relation Org. USPS Source Public Source
PUB 154 blank 1/2003 Get Stamps on the Go 7690-07-000-7014 N/A MKT HQO HQO
PUB 363 blank 4/2003 Updating Address Lists Is a Smart Move 7610-07-000-7125 N/A MKT MDCIWB MDCWEB

Revised Directives

Labels

PSIN Edition Date Title Size
(inches)
Stock Number Unit of Issue Org. USPS Source Public Source
LAB 33-S 4/2003 Warning: Penalty for Damage to Mailboxes and Theft of Mail 4 1/2 x 4 3/8 7690-04-000-6873 Each IS MDC N/A

Notices

PSIN Edition Date Title Size
(inches)
Stock Number Unit of Issue Org. USPS Source Public Source
NOT 69-B 3/2003 Neighborhood Delivery and Collection Box 5 x 7 7610-03-000-9185 Each DR MDC N/A

Publications

PSIN TL Edition Date Title Stock Number Manual Relation Org. USPS Source Public Source
PUB 51 blank 4/2003 International Postal Rates and Fees 7610-01-000-9815 MAN/ IMM PR/
CLASS
MDC MDC
PUB 281 blank 5/1/2003 Consumer Fraud by Phone or Mail, Know How to Protect Yourself 7610-02-000-9388 N/A IS MDC MDC
PUB 512 blank 4/2003 Women on Stamps 7610-03-000-9294 N/A DD MDC MDC
PUB 241 blank 4/2003 "A Diversified Team" USPS Diversity Brochure 7610-05-000-5590 N/A DD MDCIWB MDCWEB

Revised Forms

PSIN Edition Date Oldest Usable Date Title Stock Number Where Used Unit of Issue Org. USPS Source Public Source
PS 8230 05/2003 05/2003 Authorization for Payment 7530-07-000-7117 PS Sheet FIN MDC N/A
PS 8231 05/2003 05/2003 Vendor Payment 1099 Reporting Form 7530-07-000-7118 PS Sheet FIN MDC N/A
PS 3930 05/2003 05/2003 Operations Analysis 7530-02-000-9035 PO Sheet D&R MDCIWB N/A
PS 3922 5/2003 5/2003 Customer Services Volume Recording Worksheet 7530-02-000-9126 PO Sheet D&R MDCIWB N/A
PS 3921 5/2003 5/2003 Volume Recording Worksheet 7530-02-000-9125 PO Sheet PO MDCIWB N/A

Obsolete Directives

Management Instructions

PSIN Edition Date Title Stock Number Org. USPS Source Public Source
MI DM-940-92-2 3/02/92 Computerized Delivery Sequence (CDS) File 7610-02-000-7479 NO HQO HQO

Memorandums of Policy

PSIN Edition Date Title Org. USPS Source
MOP IT-11-02-2001 11/02/2001 Computer Use IT BLUE

Posters

PSIN Edition Date Title Size (inches) Stock Number Unit of Issue Org. USPS Source Public Source
POS 4266 9/2002 Buy Stamps Here 24 x 36 7690-05-000-4266 Each MKT MDC N/A

Obsolete Forms

PSIN Edition Date Oldest Usable Date Title Stock Number Where Used Unit of Issue Org. USPS Source Public Source
PS 4942 7/1/79 7/01/79 Area Maintenance Office A/P Report 7530-02-000-9398 CA ST ENG MDC N/A

- Policies and Procedures Information,
Public Affairs and Communications, 6-12-03

HANDBOOK REVISION

Handbook AS-816, OpenVMS Security

We have revised Handbook AS-816, OpenVMS Security, to bring selected topics into alignment with current Postal ServiceTM information security requirements. We will incorporate these revisions into the online version of this handbook, which is available on the Postal Service's PolicyNet Web site at http://blue.usps.gov/cpim; click on HBKs.

Handbook AS-816, OpenVMS Security

1 Introduction

* * * * *

12 Purpose

[Revise third sentence to read as follows:]

***It presents the OpenVMS requirements that are necessary to comply with Postal Service corporate security requirements as described in Handbook AS-805, Information Security, and to demonstrate the proper use of available security features on Postal Service field OpenVMS operating systems.***

* * * * *

2 Account Guidelines

* * * * *

22 Account Types

* * * * *

225 Captive Accounts

* * * * *

225.3 Creation

[Replace fourth and fifth sentences with the following text:]

***If spawning of processes is required by the product or application, then sufficient business justification should be documented and approved by making a request in eAccess.

* * * * *

226 Open Accounts

[Replace the first paragraph with the following text:]

An open account, also known as a shared account, is a special type of nonprivileged account that has either no password or a well-publicized username and password. These accounts typically are special-purpose accounts designed to perform specific tasks on a system. Because the account is shared, there is no way of knowing who may actually be using the account. Open accounts should not be used in normal Postal Service applications. If an open account is deemed necessary, an exception must be granted by the Corporate Information Security Office (CISO). Open accounts must be captive in nature and be restricted in the number of DCL commands that users can execute from the account.

Establishment of open accounts must meet the following criteria:

a. Shared accounts must be placed under management control.

b. The requesting manager is responsible for the use of shared accounts.

c. The requesting manager must control access to the password.

d. If accountability is required, the use of this account must be logged.

* * * * *

3 Password Guidelines

* * * * *

32 Password Protection

321 Password Phrase

[Under item h, replace items 2 and 3 with the following text:]

2. Users must not use their logon ID as their password.

3. Users must not use passwords that are proper names. The term "proper name" is meant to include any names of employees or their immediate family, account names, node names, product names, company-specific terms, or sports teams.

4. Users must not use all the same characters or digits or other commonly used or guessed formats.

5. System administrators may enable password dictionary checking when that feature is available (versions of VMS 5.2 and later).

[Reletter current items i and j as new items j and k.]

[Add new item i to read as follows:]

i. Use at least one character from each of the following:

- Uppercase letters (A-Z).

- Lowercase letters (a-z).

- Numbers (0-9).

* * * * *

323 Password Lifetime

[Revise item b to read as follows:]

b. The maximum password lifetime for all nonprivileged accounts is 180 days.

* * * * *

326 Risks From Hard-Coded Passwords

[Revise item d to read as follows:]

d. Delete from the system or recode any files found containing hard-coded passwords and fill out a PS Form 1360, Information Security Incident Report.

* * * * *

327 Dial-in Passwords

[Under item g, revise item 2 to read as follows:]

2. A significant number of voluntary employee terminations have occurred, and some of the terminated employees knew both dial-in telephone numbers and the dial-in passwords.

* * * * *

33 Password Distribution

* * * * *

332 Procedures

332.1 Requesting User Accounts

[Revise text to read as follows:]

All user accounts for any Postal Service OpenVMS system must be requested using eAccess. OpenVMS system administrators may create a user account only after receiving an eAccess request.

* * * * *

332.2 Distributing Passwords

[Under item b, revise items 1 and 2 to read as follows:]

1. Call the number listed on the request and ask for the user. In almost all cases, the user should be at the number listed on the request. An exception could be a new employee or contractor that may not be located at the number listed on the request.

2. Ask the user for the last four digits of his or her social security number. The answer should match what is contained on the user's request.

* * * * *

332.3 Requesting New Passwords

[Revise the list following the second paragraph to read as follows:]

a. The system administrator will verify that the caller has a valid eAccess record and that the account is properly set up according to the privileges or limitations authorized on the eAccess record.

b. Under no circumstances should passwords be distributed electronically via computer mail or any other form of electronic memo.

c. If the caller is not known, or the caller's voice is not recognized, prompt the caller for the following information:

1. The user's name and telephone number. These should match what is contained on the eAccess record.

2. The last four digits of the user's social security number. This should match what is contained on the user's eAccess record.

3. The caller's manager's name and telephone number. Contact the manager when the user's name or telephone number from the eAccess record does not match the information given by the caller.

d. The requesting user must provide the same employee number and location code as obtained from the eAccess record. If the requesting user cannot provide the system administrator with the correct information, the system administrator must not give out a new password.

e. Once convinced of the caller's identity, the system administrator may change the password on the user's account and verbally communicate the new password over the telephone.

f. If not satisfied with the information supplied, the system administrator can request that the employee either come into the information systems service center (when feasible) or have the employee's manager contact the system administrator, who will use the same question-and-answer technique when talking to the employee's manager.

g. If the system administrator determines that an unauthorized person made the request for a new password, the system administrator must fill out a PS Form 1360, Information Security Incident Report.

* * * * *

4 Auditing Guidelines

* * * * *

42 Security Logs

421 Description

[Revise the final sentence of the second paragraph to read as follows:]

***System auditing and security event-logging features must never be disabled unless a formal authorization has been received from the manager, CISO.

* * * * *

423 Handling, Protecting, and Auditing Access

[Revise text to read as follows:]

Security logs must be protected under the information security policies defined in Handbook AS-805, Information Security. It is considered a security violation if any of these security logs are improperly handled. Tampering with security logs or the reports generated from security logs is a major violation that must be reported to the Computer Incident Response Team (CIRT). System administrators must adhere to the following when handling, protecting, and auditing access to security logs:

a. Access to auditing programs and security logs should be restricted to authorized personnel.

b. Security logs will be saved at regular intervals by closing and immediately reopening the log file (rolling over). The retention period for security logs is 1 year or as directed by the Postal Service Records Office.

c. Once a security log file has been successfully rolled over and backed up, it may be deleted.

d. Access to system security logs must be auditable. If the operating system does not provide an alarm mechanism (SET AUDIT/AUTHORIZE for SYSUAF) when a file containing sensitive information is accessed, an ACL with a security ACE must be placed on the security log. At a minimum, this alarm must occur whenever the file is accessed by a nonsystem process.

e. All security audits and alarms contained within SECURITY.AUDIT$JOURNAL must be protected under the information security policies defined in Handbook AS-805, Information Security. Access to this file and any reports generated from it should be available only to authorized personnel.

* * * * *

43 Auditing

* * * * *

433 Audit Reports

* * * * *

433.2 Exception Reports

[Delete the second sentence of the first paragraph.]

* * * * *

[Revise item c to read as follows:]

c. When the system administrator is not the IS manager, the system administrator will report all significant anomalies to the IS manager. The IS manager will be responsible for determining whether the anomalies represent a security breach that should be reported to the CIRT.

* * * * *

434 Protecting the Audit Trail

[Delete the last sentence of the first paragraph.]

* * * * *

44 Security Monitoring

441 Events

[Revise the final sentence of the first paragraph to read as follows:]

***However, because alarms must be protected, this file can be located in another directory for more protection.

* * * * *

443 Security Operator Terminal

[Revise the second sentence of the first paragraph to read as follows:]

***Because security alarms must be protected, the hardcopy terminal should be located in a restricted-access area.

* * * * *

445 Escalation Reporting

[Revise the first paragraph to read as follows:]

It is the responsibility of the IS manager to determine which security-related events require elevation to the CIRT. In any case, the IS manager is required to report the following events to the CIRT:

* * * * *

446 Responding to Security Events

[Revise the first sentence of the first paragraph to read as follows:]

Security-related escalation and reporting procedures are defined in Handbook AS-805 and must be adhered to by local IS managers and system administrators.***

[Delete the second paragraph.]

* * * * *

46 Backup and Recovery

[Revise the second bulleted list item to read as follows:]

For disaster recovery purposes, backup procedures for critical information resources must make some provision for periodically storing a full set of system backups at a remote site. It is recommended that business-controlled criticality information resources also consider storing backups at a remote site.

* * * * *

47 Offsite Tape Storage

[Revise the last sentence of the second paragraph to read as follows:]

***Storage should be physically offsite, in a facility sufficiently removed not to be subject to the same threats as the primary site.

5 Data Protection Guidelines

* * * * *

52 Disk Volume Labeling Conventions

[Revise the first sentence of the second paragraph to read as follows:]

Volume labeling conventions used at individual Postal Service sites should ensure that they do not openly indicate where sensitive information is being stored.***

* * * * *

53 Ownership and Protection

* * * * *

533 System Disk Directories and Files

* * * * *

533.2 Critical Files

[Under item c, revise item 1 to read as follows:]

1. Because the data's owner (guardian) can reset access-protection codes, sensitive, business- controlled sensitivity, critical, or business-controlled criticality information should be owned by trusted users or trusted processes (system processes.)

* * * * *

59 Disk Scavenging

* * * * *

592 Security Risk

[Revise the first sentence to read as follows:]

Scavenging causes a severe security risk because the previously allocated disk space may have contained sensitive or business-controlled sensitivity information, which under normal operating conditions would have been properly protected by the operating system.***

* * * * *

594 Prevention

[Revise the second sentence of the first paragraph to read as follows:]

***Any disk containing information that includes sensitive or business-controlled sensitivity data should set the files to ERASE_ON_DELETE.***

[Revise the last sentence of the first paragraph in item a to read as follows:]

***This is a highly recommended method of protecting sensitive and business-controlled sensitivity information.

* * * * *

[Revise the last sentence of the third paragraph in item c to read as follows:]

***This would erase batch log files, temporary files, and reports and is far more performance-wasteful than just affecting the specific sensitive or business-controlled sensitivity files.

* * * * *

[Revise the first sentence of the first paragraph in item e to read as follows:]

Before reusing any media (disk or tape) containing sensitive or business-controlled sensitivity information, the media should be installed using the /ERASE qualifier.***

* * * * *

6 Network Guidelines

* * * * *

64 The PROXY Parameter

* * * * *

645 Proxy Access

* * * * *

645.3 Database Entries

[Under item d, revise the first sentence of item 2 to read as follows:]

Proxies to privileged accounts are permitted only when the proxy entry is from a trusted user on a trusted Postal Service node and an eAccess request has been approved for the proxy account stating the proxy requirement and account privileges.***

* * * * *

65 Network Objects

* * * * *

659 Privileged and Nonprivileged

[Revise the first sentence to read as follows:]

The following guidelines must be observed by the node- level default network accounts, referred to as the nonprivileged and privileged DECNet accounts (any exceptions to these requirements must be processed via eAccess):

* * * * *

66 Other Network Considerations

661 Database Files

[Revise the first sentence to read as follows:]

All network databases contain sensitive or business- controlled sensitivity information and should be protected against unauthorized access.***

* * * * *

667 Non-DECNet Protocols and Products

[Revise the third sentence to read as follows:]

***It is the responsibility of Information Technology and system administrators to ensure that any additional mechanisms allowing network communications be secured before use.***

* * * * *

8 System Access Guidelines

81 Issuing Accounts

811 General

[Revise the first sentence to read as follows:]

Users who require an account on any Postal Service OpenVMS computer are required to adhere to all policies outlined in Handbook AS-805, Information Security.***

* * * * *

812 User Accounts

[Revise item b to read as follows:]

b. Each account must be owned by its original owner. Accounts cannot be transferred to another owner without a new eAccess request. The system administrator will reset the password before transferring an account.

* * * * *

[Revise item d to read as follows:]

d. A site's system manager may set up the user's account only after receiving an eAccess request containing the proper authorization signatures.

[Delete items e and f.]

* * * * *

82 Revoking Accounts

821 Responsibilities

* * * * *

821.2 Site IS Manager

[Revise text to read as follows:]

It is the site IS manager's responsibility to evaluate the violations and report any legitimate security breaches to the CIRT.

[Revise heading and text to read as follows:]

821.3 Computer Incident Response Team

It is the responsibility of the Computer Incident Response Team to review any security violations reported by a site and to decide what action, if any, to take. The CIRT has the right to instruct a site's system administrator to disable an account in question or place any necessary restrictions on the operations of an OpenVMS system that the CIRT deems appropriate.

822 Employee Terminations

822.1 All Accounts

[Delete item a. Reletter current items b through d as new items a through c.]

[Under new item a, revise item 2 to read as follows:]

2. If it is found that the account has had an interactive or noninteractive login since that date, the system administrator must notify the CIRT, which will determine what actions should be taken.

* * * * *

84 System Announcements

[Revise text to read as follows:]

Proper system announcements must be used on all Postal Service OpenVMS systems. For all system announcements, care must be taken not to disclose where sensitive or business-controlled sensitivity information is stored or to provide information to circumvent or undermine a system's security. Guidelines for system announcements follow:

SYS$ANNOUNCE

The logical name SYS$ANNOUNCE, when it has been defined, can be used to point to a file containing a system announcement. The announcement is displayed by an OpenVMS system prior to a subject being authenticated (interactive login) when initial access to the system occurs.

This announcement should clearly state that unauthorized access is prohibited and that violators will be prosecuted. In addition, the system announcement should not reveal any information about location, type, operating system, or system usage. This type of information should be disclosed only after users properly authenticate themselves. See Handbook AS-805 for a sample warning banner.

SYS$WELCOME

The logical name SYS$WELCOME, when it has been defined, can be used to point to a file containing a post-login system announcement. The announcement is displayed by an OpenVMS system on a subject's input device (user's terminal) immediately after the subject has been successfully authenticated.

Information such as node name, company name, and system type can be displayed at this time. However, system usage and other security information should not be displayed.

85 Securing System Access

[Revise the third sentence of the second paragraph of item b to read as follows:]

b. ***Monitoring programs should either automatically lock or log out a terminal after 15 minutes.

* * * * *

9 Physical Security Guidelines

91 Introduction

* * * * *

913 Theft

[Revise the final sentence of the first paragraph to read as follows:]

***Loss of equipment or information could cause serious disruptions in operations, denial of service, and disclosure of sensitive or business-controlled sensitivity information.

* * * * *

92 Physical Area Security

* * * * *

923 Responsibilities

923.1 Open Office Areas

923.11 Managers and Supervisors

[Revise text to read as follows:]

To protect company assets in open office areas, individual managers and supervisors are responsible for administering compliance as follows:

Providing secure waste containers for the disposal of sensitive or business-controlled sensitivity information.

Ensuring that all personnel who report to them are properly instructed on how to handle and dispose of sensitive or business-controlled sensitivity documents.

Ensuring that all desks and filing cabinets are locked when not in use or when left unattended.

Providing any additional physical security containers, such as combination safes, which might be mandated to protect devices holding sensitive, business- controlled sensitivity, critical, or business-controlled criticality information.

* * * * *

[Revise title and text to read as follows:]

923.2 Controlled Areas

The presence of expensive equipment; sensitive, business- controlled sensitivity, critical, or business-controlled criticality information; and the activity of certain employees are crucial to the success of a business and may require extra levels of protection. Any of these conditions can require the use of controlled areas, which must have some form of secure access to protect their entrances. Doors may be opened by lock and key, card-key technology, cipher, or combination locks.

Depending on the purpose of the controlled area, access may need to be audited either electronically or manually (sign-in sheets). All electronic technology equipment used to protect these controlled areas must be housed in a secure area. For example, if some form of card-key technology is being used, all hardcopy printers, keyboards, and terminals used to control the technology must themselves be secured in their own secure area. Normally, this is a locked room.

* * * * *

923.3 Physical Access

923.31 IS Managers

[Revise the second bulleted list item to read as follows:]

Ensure that all equipment, such as line printers, terminals, and modems, where sensitive or business- controlled sensitivity information could be printed, transmitted, or displayed is handled appropriately.

* * * * *

923.4 Employee Terminations

[Revise text to read as follows:]

When an employee is terminated from a position having access to sensitive or business-controlled sensitivity information, the district IS manager or physical security officer at a support service center should ensure the following tasks are performed to ensure that Postal Service office areas remain secure:

a. Securing office areas where electronic workstations reside to preclude the use of electronic workstations to access the Postal Service LAN or other electronic technologies containing sensitive or business- controlled sensitivity information.

b. Changing as soon as possible the combination locks to all doors protecting controlled areas to which the terminated person had access.

c. Changing as soon as possible the locks to all office doors to which the terminated person had a key. This includes controlled office areas that are secured 7 days a week, as well as open office areas that might be locked only on weekends.

d. Retrieving all keys to office doors that were issued to the terminated employee. Since there is always the possibility of duplicating a key, the locks to all offices involved must be changed even when the key has been returned.

e. Retrieving all electronic access cards (cardkeys and smartcards) that may have been issued to the terminated employee. If a cardkey protecting a controlled area is not returned, that cardkey should be disabled.

f. Retrieving all keys to office cabinets and desks that were issued to the terminated employee. If the terminated person will no longer have physical access to the area where the cabinets and desks are kept, there is no need to change their locks.

93 Media Transmission Security

[Revise title and text to read as follows:]

931 Sensitive or Business-Controlled Sensitivity Information

Transmission of information between electronic technologies over communications equipment should always occur in a secure manner, especially when sensitive or business- controlled sensitivity information is being transmitted.

[Revise title and text to read as follows:]

932 Access to Sensitive or Business-Controlled Sensitivity Material

Access to sensitive or business-controlled sensitivity information should be restricted. Any users having access to sensitive or business-controlled sensitivity information should be aware of its sensitivity before obtaining access to it. This should be controlled by requiring users to read and sign a document explaining all Postal Service procedures for accessing and handling sensitive or business-controlled sensitivity material.

* * * * *

94 Media Storage

941 Tracking and Sensitivity

[Revise the first sentence of the first paragraph to read as follows:]

Any sensitive or business-controlled sensitivity information that is stored on any form of output media must be tracked and secured.***

* * * * *

942 Printed Reports

[Revise text to read as follows:]

Sensitive or business-controlled sensitivity information is to be treated according to Postal Service corporate information security policies. Any groups handling sensitive or business-controlled sensitivity reports must be aware of the corporate policies and procedures regarding access and protection of this data. Recipients of sensitive or business- controlled sensitivity reports should regularly ensure that the information is distributed accurately and securely. Reports containing sensitive or business-controlled sensitivity information must be labeled "Restricted Information."

943 Magnetic Tapes

[Revise the last sentence to read as follows:]

***Tapes containing sensitive or business-controlled sensitivity information must be kept physically secured in an approved storage container or vault. Backup tapes containing critical or business-controlled criticality information must be stored in a location sufficiently removed from the primary site so as not to be subject to the same threats.

* * * * *

95 Disposal of Data and Media

951 Responsibilities

* * * * *

951.2 Postal Inspectors

[Revise the third bulleted item to read as follows:]

Enforce all rules pertaining to access to sensitive or business-controlled sensitivity information.

952 Printouts

952.1 Responsibilities

[Revise the second paragraph to read as follows:]

Postal inspectors are also responsible for ensuring that all users are aware of and receive the proper training on how to handle sensitive or business-controlled sensitivity data before being given access to it.

952.2 Handling, Labeling, and Disposal

[Revise text to read as follows:]

It is the responsibility for each user to ensure that any sensitive or business-controlled sensitivity data he or she prints is properly labeled as "Restricted Information." Users are required to follow the appropriate procedures for handling and disposing of all printouts containing "Restricted Information" labels. Printouts or other forms of paper output containing "Restricted Information" collected for disposal must be shredded or incinerated under the direct observation of designated responsible individuals.

953 Magnetic Tapes

953.1 General Purpose Reuse

[Revise the first sentence to read as follows:]

Magnetic tapes used to contain sensitive or business- controlled sensitivity information can be reused by general users or made available for general storage purposes only after being properly sanitized.***

* * * * *

953.2 Reuse for Nonsensitive Information

[Revise the first paragraph to read as follows:]

Magnetic tapes that contain sensitive or business- controlled sensitivity data must be properly retired before being reused to store nonsensitive information. In most cases, this requires physically destroying any sensitive or business-controlled sensitivity information by writing over it. Magnetic tapes containing sensitive or business-controlled sensitivity information can be reused by initializing the tape using the DCL command INITIALIZE along with the /ERASE qualifier and then recording the new information.

* * * * *

954 Magnetic Disks

[Revise the third sentence of the first paragraph to read as follows:]

***Disks used to contain sensitive or business-controlled sensitivity information can be reused by general users or made available for general storage purposes only after being properly sanitized.***

[Revise the second bulleted item to read as follows:]

If the disks contained sensitive or business- controlled sensitivity information at any time, they must be reinitialized using the DCL command INITIALIZE with the /ERASE qualifier.

* * * * *

Appendix B: Glossary

* * * * *

[Revise the entry for "Classification" to read as follows:]

Classification - Classification is a sensitivity or criticality level assigned to information in document or electronic form as an indicator of the information's value. Procedures surrounding the handling of sensitive, business-controlled sensitivity, critical, or business-controlled criticality information are usually made by the information's originator, owner, or guardian.

* * * * *

[Revise the entry for "Disclosure" to read as follows:]

Disclosure - Revealing sensitive or business-controlled sensitivity information to an unauthorized source.

* * * * *

[Revise the entry for "Sensitive Information" to read as follows:]

Sensitive information - Proprietary, personal, or any other information that requires special handling to protect or withhold it from unauthorized access.

* * * * *

[Delete next to last sentence for the "Virus" entry.]

[Delete last sentence for the "Worm" entry.]

* * * * *

- Corporate Information Security Office,
Information Technology, 6-12-03


Customer Relations

Mail Alert

The mailings below will be deposited in the near future. Offices should honor the requested delivery dates. Mailers wishing to participate in these alerts, for mailings of 1 million pieces or more, should contact Business Service Network Integration at 703-292-4041 at least 1 month preceding the requested delivery dates. The Postal ServiceTM also offers electronic Mail Alerts via ADVANCE. For more information, see the ADVANCE Notification & Tracking System Technical Guide on the Internet at http://www.ribbs.usps.gov/files/advance/ADVTECH.PDF or contact the National Customer Support Center at 800-458-3181.

Title of Mailing Class and
Type of Mail
Requested
Delivery
Dates
Number of Pieces (Millions) Distribution Presort Level Comments
Billy Graham Letter Standard/Letter 6/16/03-6/27/03 1.2 Nationwide Barcoded, Basic, 3/5-Digit Minneapolis, MN
JCP Super Saturday Standard/Letter 6/17/03-6/19/03 15.7 Nationwide Car-Rt Harte-Hanks
JCP Best of Season Standard/Catalog 6/20/03-6/23/03 2.3 Nationwide Car-Rt Quebecorworld
JCP Big & Tall Men Standard/Catalog 6/20/03-6/23/03 2.7 Nationwide Car-Rt Quebecorworld
The Sportsman's Guide - July Main Standard/Catalog 6/23/03-6/27/03 1.2 Nationwide 3/5-Digit, Car-Rt Quad Graphics, Martinsburg, WV
Seventh Avenue Standard/Letter 6/24/03-6/27/03 1.0 Nationwide Barcoded, Basic, 3/5-Digit, Car-Rt Wallace, Buffalo, NY
Decision Magazine Standard/Flat 6/24/03-6/30/03 1.1 Nationwide Barcoded, Basic, 3/5-Digit, Car-Rt Minneapolis, MN
JCP Red Hot Deals Standard/Postcard 6/26/03-6/28/03 4.0 Nationwide Car-Rt Harte-Hanks
- Business Service Network Integration,
Service and Market Development, 6-12-03


Domestic Mail

DMM REVISION

Computer-Prepared Material Mailed at Standard Mail Rates

Effective June 12, 2003, Domestic Mail Manual (DMM) E610.2.3 is revised to clarify the eligibility standards for Standard Mail items. The revision codifies longstanding Postal ServiceTM policy in the DMM in response to mailer requests for additional guidance.

Currently, computer-prepared material is considered printed matter. Such material is not considered to have the character of actual and personal correspondence, and therefore is not required to be mailed as First-Class MailŪ items or Express MailŪ items, merely because it contains (a) specific information about a product offered for sale or lease (e.g., size, color, price) or a service being offered (e.g., the name, address, and telephone number of a company representative); (b) information relating the addressee directly to an advertised product or service; or (c) information such as the amount paid for a previous purchase, pledge, or donation, when associated with a sales promotion or solicitation for donations.

The revised standards allow certain advertising matter (i.e., mail offering products or services for purchase) to be sent as Standard Mail items, even if it contains computer- generated information that may be considered actual and personal information. The revisions to E610.2.3a and 2.3b clarify that the goods or services advertised must be offered for sale or lease.

We will incorporate these revisions into the printed version of DMM 58 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

* * * * *

E Eligibility

* * * * *

E600 Standard Mail

E610 Basic Standards

* * * * *

2.0 CONTENT

* * * * *

2.3 Computer-Prepared Material

Computer-prepared material is considered printed matter. Such material is not considered to have the character of actual and personal correspondence merely because it contains:

[Revise 2.3, items a and b, to read as follows:]

a. Specific information about a product (e.g., size, color, price) or a service being offered for sale or lease (e.g., the name, address, and telephone number of a company representative).

b. Information relating the addressee directly to an advertised product or service being offered for sale or lease.

* * * * *

- Mailing Standards,
Pricing and Classification, 6-12-03

DMM REVISION

Drop Shipment of Metered Mail

Drop shipment authorization is required for mailings of presorted metered mail at locations other than the licensing Post OfficeTM. Effective June 12, 2003, Domestic Mail Manual (DMM) D072 is revised to clarify that customer applications for drop shipment authorizations for presorted metered mail under Options 1, 2, and 3 are submitted to district managers of business mail entry. Authorizations under Option 4 are submitted to the manager of Business Mailer Support. If an authorized entry of mail (under any option) no longer reduces Postal ServiceTM handling or is otherwise detrimental to service, the authorization is revoked by the appropriate manager of business mail entry or by the manager of Business Mailer Support.

Although deposits of metered mail under DMM D072 are called "drop shipments," the process involves direct entry of mail by the mailer at an authorized site. Therefore, DMM D072 is revised to clarify that mailers must pay the applicable mailing fees and meet all other conditions for presenting mail for verification and acceptance at the office(s) of entry. Authorizations granted before June 12, 2003, will remain in effect if the mail entered meets the conditions in revised DMM D072.

We will incorporate these revisions into the printed version of DMM Issue 58 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

* * * * *

D Deposit, Collection, and Delivery

D000 Basic Information

* * * * *

D070 Drop Shipment

* * * * *

D072 Metered Mail

Summary

[Revise the Summary to read as follows:]

D072 describes the application procedures for mailing metered mail at locations other than the meter licensing office. Four options are presented for depositing this mail.

1.0 BASIC INFORMATION

1.1 GENERAL

* * * * *

[Add new item d to read as follows:]

d. Annual mailing fees, as applicable for the class of mail, must be paid at the office(s) where mailings will be entered, as required under E110.4.0 or E610.6.0.

* * * * *

2.0 AUTHORIZATION

2.1 Options 1 and 2

[Revise 2.1 to read as follows:]

Authorizations under Options 1 and 2 in 3.0 and 4.0 are granted to meter license holders. The meter license holder must apply in writing to the district manager of business mail entry whose district includes the licensing Post Office of the meter holder.

2.2 Options 3 and 4

[Revise 2.2 to read as follows:]

Authorization under Option 3 in 5.0 is granted to mailers intending to present mail for other meter license holders (including their own mail, if applicable) at one location other than the licensing office(s), whereas authorization under Option 4 in 6.0 is granted for mailings presented at more than one location. For authorization under Option 3, the mailer or consolidator must apply in writing to the district manager of business mail entry whose district includes the Post Office(s) where the mailings are verified for presort preparation and payment of postage. Applications under Option 4 must be submitted to the manager, Business Mailer Support.

2.3 Application

[Revise 2.3 to read as follows:]

The application must describe the classes of mail to be deposited and the volume, processing category, frequency of mailing, and requested deposit schedule of each. The application must also state how the mail to be entered meets applicable eligibility and service standards and must identify any third party preparing and presenting the mail. The application must be prepared on the mailer's letterhead and signed by an authorized manager or representative. There is no USPS form for this purpose. Additional information is required for Options 3 and 4. Mailers seeking authorization under Option 4 must contact Business Mailer Support, USPS Headquarters, for guidance (see G043 for address).

2.4 Notification

[Revise 2.4 to read as follows:]

The manager of business mail entry (or the manager, Business Mailer Support, under Option 4) notifies the applicant in writing of approval or conditions of approval, including the drop-shipment (DS) authorization number, or denial.

* * * * *

2.7 USPS Authorities

Authorization is revoked by:

[Revise item a to read as follows:]

a. The manager of business mail entry of the district originally issuing authorization or the manager, Business Mailer Support.

[Delete item b. Reletter existing item c as new item b.]

* * * * *

3.0 OPTION 1: DEPOSIT AT P&DC/F

[Revise 3.0 to read as follows:]

Metered mail of any class may be entered and deposited by the licensed meter holder or an agent at the local processing and distribution center/facility (P&DC/F) making the initial originating distribution of mail deposited at the Post Office where the meter license is held. Mail must be prepared under the standards for the class and rate claimed and as specified in the drop shipment authorization. The mailer may be required to prepare and deposit the mail in an additional manner that best enhances Postal Service handling as specified in the drop shipment authorization. Any such requirements are modified to reflect changes in the mailings subsequently presented by the mailer. Failure to meet these standards may lead to revocation of the authorization.

4.0 OPTION 2: DEPOSIT AT ANOTHER POST OFFICE

4.1 Eligibility

[Revise 4.1 to read as follows:]

Metered mail of any class may be entered and deposited by the licensed meter holder or an agent at a Post Office other than the licensing Post Office or P&DC/F serving the licensing Post Office. Mail must be prepared under the standards for the class and rate claimed and as specified in the drop shipment authorization. The mailer may be required to perform additional preparation and meet specific deposit schedules to enhance postal handling. Any such requirements are specified in the drop shipment authorization and may be modified to reflect changes in the mailings subsequently presented by the mailer. Failure to meet these standards may lead to revocation of the authorization.

4.2 Endorsement

[Revise the introductory paragraph of 4.2 to read as follows:]

Each mailpiece deposited under this option must contain an endorsement with the city and state of the entry Post Office, the words "Drop Shipment Authorization" (or the abbreviation "D/S AUTH"), and the unique authorization number issued by the district manager of business mail entry serving the entry Post Office. If the abbreviation "D/S AUTH" is not used, the mailing office ZIP Code may be used instead of the city and state of mailing. The endorsement must be included in digital indicia or placed outside the indicium boundary (under the conditions in P030.9.8) in 8-point or larger type by a computer or mechanical method providing a clear and legible impression. For letter press indicia, the endorsement must appear in the ad plate area. The application and the endorsement format must be approved by the district manager of business mail entry before mail is deposited under this option.

Examples

Full Endorsement - Mailing Office, City, and State
MAILED AT CHICAGO IL DROP SHIPMENT
DROP SHIPMENT AUTHORIZATION 48
AUTHORIZATION 12 MAILED AT YAKIMA WA

Full Endorsement - Mailing Office ZIP Code
MAILED AT 606 DROP SHIPMENT
DROP SHIPMENT AUTHORIZATION 48
AUTHORIZATION 12 MAILED AT 98901

Abbreviated Format
CHICAGO IL D/S AUTH 48
D/S AUTH 12 YAKIMA WA

* * * * *

5.0 OPTION 3: CONSOLIDATED DROP SHIPMENT WITH ENDORSEMENT

5.1 General

[Revise 5.1 to read as follows:]

A mailer presenting a consolidated mailing may apply to collect metered mail bearing postage from meters licensed at different Post Offices and present such mailings at one Post Office, subject to the conditions and limitations in 5.0. All conditions for presenting presort mailings must be met as applicable for the class of mail. All applicable conditions under P014.4.0 and P960 must also be met.

* * * * *

5.7 Endorsement

[Revise the introductory paragraph of 5.7 to read as follows:]

Each mailpiece deposited under this option must be endorsed with the letters "DS," followed by a unique drop shipment authorization number (issued by the manager of business mail entry of the district in which the mail is entered) and the words "MAILED AT," followed by the 3-digit ZIP Code prefix of the entry Post Office. The endorsement may also include the correct mailing date. (Including this date does not relieve the meter licensee(s) from meeting the standards for correct dating of metered mail.) The endorsement must be printed immediately below the meter stamp or indicium or in the lower left corner of the mailpiece, in 8-point or larger type, by a computer or another mechanical method providing a clear and legible endorsement. The district manager of business mail entry issuing the authorization number must approve the endorsement before drop shipment mailings may be made under this option.

Examples

[Revise the Examples to read as follows:]

DS12 MAILED AT 606 - 04/01/04
MAILED AT 606 DS12 - 04/01/04
DS48 MAILED AT 981
MAILED AT 981 DS48

* * * * *

6.0 OPTION 4: CONSOLIDATED DROP SHIPMENT WITHOUT ENDORSEMENT

6.1 General

[Revise 6.1 to read as follows:]

A mailer presenting a consolidated mailing may apply to collect metered mail bearing postage from meters licensed at different Post Offices and consolidate that mail for mailing (entry and deposit) at other entry Post Offices, subject to the conditions and limitations in 6.0. All conditions for presenting presort mailings must be met as applicable for the class of mail. All applicable conditions under P014.4.0 and P960 must also be met.

* * * * *

- Mailing Standards,
Pricing and Classification, 6-12-03

DMM REVISION

Negotiated Service Agreements

Effective June 12, 2003, Domestic Mail Manual (DMM) G043 is revised; DMM G091, G092, and G095 are redesignated as G991, G992, and G995, respectively; DMM G900 is redesignated as G090; DMM G910 is added to provide requirements for negotiated service agreements (NSAs) that would be treated as comparable to those that form the basis for experimental mail classifications established in accordance with Chapter 36 of Title 39 of the United States Code. An NSA is an agreement between the Postal ServiceTM and a single mailer that requires changes to the established rates, fees, or classifications for that mailer only. To establish such changes, the Postal Service must adhere to the process set forth in Chapter 36 of Title 39.

On June 2, 2003, after proceedings before the Postal Rate Commission, and a Recommended Decision by the Commission, the Governors of the Postal Service approved the Commission's recommended experimental changes in the classification, rates, and fees applicable to Capital One, in accordance with the Capital One NSA. Pursuant to 39 U.S.C. § 3625(f), the Board of Governors set September 1, 2003, as the effective date.

During the proceeding before the Postal Rate Commission, the Postal Service provided a substantially final draft of these regulations which projected their appearance in DMM G100. Instead, the regulations will appear in DMM G911.

DMM G911 briefly describes the Capital One NSA and sets forth elements that would identify a comparable agreement with another mailer that could lead to additional experimental classification changes. It also describes general requirements of comparability, factors to be considered in entering into a comparable agreement, data and documentation requirements, as well as other matters. To be effective, each comparable NSA must be established as experimental classifications by decisions of the Board of Governors, the Commission, and the Governors under Chapter 36 of Title 39, and the Commission's rules of practice and procedure. The Postal Service issues these regulations as guidance in negotiating comparable agreements with other mailers.

We will incorporate these revisions into the printed version of DMM 58 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

* * * * *

[Revise heading of G to read as follows:]

G General Information and Experimental Filings

G000 The USPS and Mailing Standards

* * * * *

G040 Information Resources

* * * * *

G043 Address List for Correspondence

POSTAL SERVICE

* * * * *

[Add new address in alphabetical order to read as follows:]

PRICING STRATEGY
US POSTAL SERVICE
1735 N LYNN ST RM 3029
ARLINGTON VA 22209-6036

* * * * *

[Revise the heading of G090 to read as follows:]

G090 Philatelic Services

[Replace all existing headings and text under current G090 with headings and text currently under G900. Change internal codification accordingly.]

[Revise the heading of G900 to read as follows:]

G900 Experimental Classification and Rate Filings

[Replace all existing headings and text under G900 with the following:]

G910 Negotiated Service Agreements

G911 Capital One Services, Inc. NSA

Summary

G911 describes general requirements for negotiated service agreements (NSAs) that would be considered comparable to the NSA that was the subject of Docket MC2002-2 and effective 2003 through 2006. This unit also explains the purpose of such agreements and factors to be considered in entering into comparable agreements with other mailers.

1.0 BASIC INFORMATION

The negotiated service agreement (NSA) that was the subject of Docket MC2002-2 requires Capital One Services, Inc. (Capital One) to receive electronic notification for undeliverable First-Class MailŪ solicitations instead of physical return of the pieces. The notices are to be provided through the Address Change Service (ACS) program (see F030.2.0) and the usual electronic address correction fee is to be waived. Capital One also agrees to maintain and enhance address and mail preparation quality. In exchange for Capital One's receipt of the electronic notice for its First- Class Mail solicitations and its compliance with the terms of the NSA, Capital One would have available declining block rates of postage for volumes above stated thresholds. A copy of the NSA is filed with the Postal Rate Commission in Docket No. MC2002-2 as Attachment G to the Postal Service's Request for a Recommended Decision and can be found at www.prc.gov.

2.0 FEATURES

2.1 Requirements

To be considered comparable to the NSA in 1.0, a proposed NSA must have the following features:

a. Use of First-Class Mail service for matter that qualifies for Standard Mail rates.

b. Waiver of seal against postal inspection of mail as agreed to by the mailer.

c. Computation of First-Class Mail postage by the use of declining block rates specified in the NSA and based on particular volume requirements that define incremental discount thresholds. The mail subject to the NSA must relate only to the mailer's products and services.

d. Preparation of mail under applicable standards unless otherwise specified in the NSA.

e. Adherence to the following address quality standards for the rates claimed:

(1) Participation in Address Change Service (ACS) under F030 using the endorsement "Change Service Requested" as described in F010.5.1 for undeliverable-as-addressed (UAA) mail.

(2) Use of National Change of Address (NCOA), FASTforward, or other premailing USPS- approved method for meeting the move update standards in E130 for Presorted First-Class Mail service and E140 for automation rate First-Class Mail service. In addition to those standards, addresses used on mailings must be updated more frequently than 180 days or as required by the NSA.

f. Overall positive financial impact on the USPS. A minimum payment or transactional penalty is required to ensure a positive contribution.

g. Agreement to make necessary records and data available to the USPS to facilitate and monitor compliance.

h. Ability of the USPS to cancel the NSA for any failure or, where appropriate, material failure of the mailer:

(1) To provide accurate data.

(2) To present properly prepared and paid mailings.

(3) To comply with a material term of the NSA.

(4) To use the NSA.

2.2 Candidate Factors

The following factors are considered by the USPS in evaluating a proposal for a comparable NSA under G911:

a. Presentation by the mailer of at least 3 years of historical data to document mail volumes (including UAA mail), mailing systems and postage payment systems in use, and quality control procedures. The effect on mail volumes of any corporate mergers, acquisitions, divestitures, and similar events must also be provided.

b. Ability to make and present in an acceptable format accurate forecasts of future mail volumes for USPS products and services proposed for the NSA.

c. Ability to collect necessary data in an acceptable format to support the NSA.

d. Willingness to establish and maintain an active Centralized Automated Payment System (CAPS) for postage payment and to generate records monitoring mail volumes and discounts.

e. Production of mail using an automated system to ensure proper mail preparation and accurate postage calculations.

f. Implementation of a quality control program to ensure proper mail preparation and to provide accurate documentation of mailings and postage payment.

3.0 APPLICATION

3.1 Initial Request

A mailer seeking to enter into an NSA with the USPS comparable to the NSA under 1.0 must submit a written proposal, together with appropriate supporting documentation, to the USPS manager of Pricing Strategy (see G043 for address). The proposal must contain a general statement of the reasons for requesting the NSA, and a summary of the information addressing the elements of comparability described in 2.1 and 2.2.

3.2 Negotiations

As a result of the proposal, the mailer and the USPS may negotiate a service agreement comparable to the NSA under 1.0, but with terms and conditions specific to the mailer. To take effect as an experimental mail classification, the comparable NSA must be recommended and approved pursuant to Chapter 36 of Title 39 of the United States Code, and the Postal Rate Commission's rules of practice and procedure. A mailer may withdraw its proposal for an NSA that is comparable to the NSA under 1.0 at any time prior to agreement. Once concluded, a comparable NSA is controlled by its terms and conditions. Nothing in these regulations prohibits a mailer from seeking an NSA not comparable to the NSA under 1.0.

3.3 Determination Not to Conclude a Comparable NSA

If negotiations between the mailer and the USPS end without the parties reaching an agreement comparable to the NSA under 1.0, the mailer may request that the man- ager of Pricing Strategy (see G043 for address) explain the determination in writing. The mailer may ask for recon- sideration of the decision to end negotiations within 15 days from the receipt of the written explanation. The request for reconsideration may include additional information and reasons why negotiations for a comparable NSA should be resumed, and should be submitted through the manager of Pricing Strategy to the Vice President, Pricing and Classification (see G043 for address).

[Add new G990 to read as follows:]

G990 Experimental Classifications and Rates

[Insert all existing headings and text of G091, G092, and G095 under new G990. Renumber current G091 as new G991, renumber current G092 as new G992, and renumber current G095 as new G995. Change internal codification accordingly.]

- Mailing Standards,
Pricing and Classification, 6-12-03

DMM REVISION

Delivery Confirmation and Signature Confirmation Services - Use With First-Class Mail Parcels and Package Services Parcels

Effective July 10, 2003, Domestic Mail Manual (DMM) C100, C700.1.0, S918.1.0, and S919.1.0 are revised to clarify when it is permissible to use Delivery ConfirmationTM service or Signature ConfirmationTM service with mailpieces entered at First-Class MailŪ or Package Services rates. This revision clarifies that, for those two classes of mail, Delivery Confirmation service or Signature Confirmation service may be used only for parcels and not for letter-size mail or flat-size mail.

Original Mailing Standards

Before this revision, the mailing standards underlying the use of these two special services with First-Class Mail parcels and Package Services parcels were in DMM C100.5.0 and C700.1.0h in DMM Issue 57, dated June 30, 2002.

As part of the DMM revision published with this article, the general term "box," which was used in the original language of those mailing standards, is replaced with the specific definitions of a parcel as currently defined in DMM C050 for machinable parcels, irregular parcels, and outside parcels.

In the case of First-Class Mail parcels and Package Services parcels, these revised standards support both a customer need and an operational requirement to maintain high rates of scanning of Delivery Confirmation barcodes and Signature Confirmation barcodes by segregating Delivery Confirmation pieces and Signature Confirmation pieces from letter-size and flat-size mail.

Parcel Definitions

As presented in the revised standards in DMM S918 and S919, the current definitions of a parcel are modified solely for the purposes of using either Delivery Confirmation service or Signature Confirmation service, including removing the minimum weight for so-called "machinable" parcels sent at First-Class Mail rates, and adding a rigidity requirement for machinable parcels that measure no more than 3/4 inch thick. These revisions do not modify the definition of parcels in DMM C050 as they apply to the requirements for Standard Mail and Package Services parcel preparation.

By using the existing standards for parcels and their readily known definitions to determine what constitutes a parcel, the Postal Service can clearly define a parcel for purposes of using Delivery Confirmation service or Signature Confirmation service. This use should reduce the subjectivity of determining what distinguishes a "parcel" from a "flat" or a "letter."

Service Restrictions

Postal Service employees are reminded of these class- specific uses of Delivery Confirmation service and Signature Confirmation service:

• Priority MailŪ service: all Priority Mail pieces, regardless of mail processing category, are eligible for Delivery Confirmation service or Signature Confirmation service.

• First-Class Mail service: only parcels are eligible for Delivery Confirmation service or Signature Confirmation service.

Package Services: only parcels are eligible for Delivery Confirmation service or Signature Confirmation service.

Standard Mail service: only pieces subject to the residual shape surcharge are eligible for Delivery Confirmation service (and only for the electronic option). Standard Mail pieces, regardless of mail processing category or whether a residual shape surcharge is applied, are not eligible for any form of Signature Confirmation service.

Postal Service employees are also reminded that if a customer requests Delivery Confirmation service or Signature Confirmation service for letter-size or flat-size mailpieces (other than Priority Mail pieces), they should explain the available alternatives that might meet the customer's needs. If a First-Class Mail or Package Services mailpiece is prepared as a parcel as specified in revised DMM S918.1.2c and S919.1.2c, the piece is eligible for either of those special services.

We will incorporate these revisions into the printed version of DMM 58 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

* * * * *

C Characteristics and Content

* * * * *

C100 First-Class Mail

* * * * *

[Delete current 5.0. Renumber current 6.0 as new 5.0.]

* * * * *

C700 Package Services

[Revise heading to read as follows:]

1.0 DIMENSIONS

* * * * *

[Delete 1.0h.]

* * * * *

S Special Services

* * * * *

S900 Special Postal Services

S910 Security and Accountability

* * * * *

S918 Delivery Confirmation

1.0 BASIC INFORMATION

1.1 Description

[Add the following sentence at the end of 1.1 to read as follows:]

***Some statutes and regulations governing the mailing of documents with legal significance may require the use of Certified MailTM or Registered MailTM service rather than Delivery Confirmation service.

1.2 Eligible Matter

[Revise 1.2 to read as follows:]

Delivery Confirmation service is available for First-Class Mail parcels defined in C050 as machinable (with no minimum weight), irregular, or outside parcels; for all Priority Mail pieces; for Standard Mail pieces subject to the residual shape surcharge (electronic option only); and for Package Services parcels defined in C050 as machinable, irregular, or outside parcels. For the purposes of using Delivery Confirmation service with a First-Class Mail parcel or a Package Services parcel, the parcel must meet these additional requirements:

a. The surface area of the address side of the parcel must be large enough to contain completely and legibly the delivery address, return address, postage, and any applicable markings, endorsements, and special service labels.

b. Except as provided in 1.2c for machinable parcels, the parcel must be greater than 3/4 inch thick at its thickest point.

c. If the mailpiece is a machinable parcel under C050 and no greater than 3/4 inch thick, the contents must be prepared in a strong and rigid fiberboard or similar container or in a container that becomes rigid after the contents are enclosed and the container is secured. The parcel must be able to maintain its shape, integrity, and rigidity throughout processing and handling without collapsing into a letter-size or flat-size piece.

1.3 Ineligible Matter

[Revise 1.3 to read as follows:]

Delivery Confirmation service is not available for the following:

a. Express MailŪ and Periodicals pieces.

b. First-Class Mail letter-size and flat-size pieces.

c. Standard Mail pieces not subject to the residual shape surcharge and all Enhanced Carrier Route Standard Mail pieces.

d. Package Services flat-size pieces.

e. Mail paid with precanceled stamps.

f. Mail addressed to APO/FPO destinations.

g. Mail addressed to any U.S. territory, possession, or Freely Associated State listed in G011, with the exception of Puerto Rico and the U.S. Virgin Islands.

* * * * *

S919 Signature Confirmation

1.0 BASIC INFORMATION

1.1 Description

[Add the following sentence at end of 1.1 to read as follows:]

***Some statutes and regulations governing the mailing of documents with legal significance may require the use of Certified Mail or Registered Mail service rather than Signature Confirmation service.

1.2 Eligible Matter

[Revise 1.2 to read as follows:]

Signature Confirmation service is available for First-Class Mail parcels defined in C050 as machinable (with no minimum weight), irregular, or outside parcels; for all Priority Mail pieces; and for Package Services parcels defined in C050 as machinable, irregular, or outside parcels. For the purposes of using Signature Confirmation service with a First-Class Mail parcel or a Package Services parcel, the parcel must meet these additional requirements:

a. The surface area of the address side of the parcel must be large enough to contain completely and legibly the delivery address, return address, postage, and any applicable markings, endorsements, and special service labels.

b. Except as provided in 1.2c for machinable parcels, the parcel must be greater than 3/4 inch thick at its thickest point.

c. If the mailpiece is a machinable parcel under C050 and no greater than 3/4 inch thick, the contents must be prepared in a strong and rigid fiberboard or similar container or in a container that becomes rigid after the contents are enclosed and the container is secured. The parcel must be able to maintain its shape, integrity, and rigidity throughout processing and handling without collapsing into a letter-size or flat-size piece.

1.3 Ineligible Matter

[Revise 1.3 to read as follows:]

Signature Confirmation service is not available for the following:

a. Express Mail, Periodicals, and Standard Mail pieces.

b. First-Class Mail letter-size and flat-size pieces.

c. Package Services flat-size pieces.

d. Mail paid with precanceled stamps.

e. Mail addressed to APO/FPO destinations.

f. Mail addressed to any U.S. territory, possession, or Freely Associated State listed in G011, with the exception of Puerto Rico and the U.S. Virgin Islands.

* * * * *

- Mailing Standards,
Pricing and Classification, 6-12-03

DMM REVISION

Address Quality

Effective June 12, 2003, Domestic Mail Manual (DMM) A030 is added; DMM A040 is redesignated as A020; and DMM A010.1.2, A060.1.5, A800, C010.6.1, E050, E130.3.0, E140.1.0, E220.1.3, E230.1.0, E240.1.1, E610.8.0, E620.1.0, E630.1.0, E640.1.1, E640.2.0, E710.3.1, E712, E752.1.0, F010.5.0, F030.3.0, M013.1.5, M220.1.0, M220.3.2, M620.1.1, and Index are revised to consolidate many of the critical addressing requirements for presorted and automation rate mail into one unit in the addressing module. DMM A800.3.0 is deleted.

DMM A930.6.0, A930.7.0, and A930.8.0 are revised to update the information for the following Address Information System (AIS) products that are available from the Postal Service: Computerized Delivery Sequence (CDS), Delivery Sequence File2 (DSF2), and enhanced Line-of- Travel (eLOT) Product. These revisions clarify the description of each of these products and remove obsolete text. Information about ordering and using these products, as well as the other products described in DMM A930, is available by calling the National Customer Support Center (NCSC) at 800-238-3150.

DMM A010.3.1, A010.3.2, A800.1.0, A800.2.0, A950.2.4, A950.3.2, and P960.3.2 are revised to reflect the change from "USPS ZIP+4 File" to "USPS ZIP+4 Product" as the current name for this AIS product. Similarly, DMM A010.1.2, A010.3.2, A930.2.0, G095.2.2, G095.3.2, M011.1.0, M031.1.6, M032.1.4, M810.2.2, M810.3.1, and Index are revised to reflect the change from "USPS City State File" to "USPS City State Product" as the current name for this AIS product.

DMM G013.1.1 is also revised to add FASTforwardŪ to the list of registered trademarks.

These changes represent editorial and organizational modifications only. They do not alter, in any material way, current mailing standards or impose any new requirement on current standards. These changes merely remove redundancy while providing a more user-friendly design that should help mailers and employees readily find in one central place information about standards for address quality.

Additional Move Update Method

For clarification, new DMM A030.1.4, specifically recognizes an existing approved method, FASTforward Mailing List Correction (MLC), that mailers may use to meet the First-Class MailŪ move update standard. FASTforward MLC provides licensees the ability to update computer- based name and address mailing lists electronically before the creation of the mailpiece.

This version of FASTforward requires licensees to have FASTforward interface software that meets Postal ServiceTM specifications. Like the National Change of Address (NCOA) system, new address information is obtained through a matching process of the name and address on the mailing list against the national database of permanent change-of-addresses filed during the period retained within the FASTforward system.

For more information, contact the Move Update department at the NCSC at 800-238-3150.

Addressing for Barcoding

Address matching standards for barcoding, along with the supporting function of the Coding Accuracy Support System (CASS), remain in DMM A800 and DMM A950, respectively. The appropriate sections for automation rate mail in DMM E140 for First-Class Mail service, DMM E240 for Periodicals mail, DMM E640 for Standard Mail service, and DMM E712 for qualifying barcoded discount Bound Printed Matter items, retain references to DMM A800 and A950.

Window Envelopes

The material in DMM A800.3.0, which presents standards for envelopes with address windows and inserts used with nonautomation rate mail, is now transferred and incorporated into revised DMM C010.6.1. DMM A800.3.0 contained certain elements from former DMM C830, which was deleted effective June 30, 2002. The OCR-readability requirements for upgradable letter-size mail preparation as presented in former DMM C830 do not apply to machinable mail preparation for First-Class Mail letter-size mailpieces (see DMM M130.2.0) and for Standard Mail letter-size mailpieces (see DMM M610.2.0).

Resources

Publication 25, Designing Letter and Reply Mail, includes amplified and helpful information and illustrations about addressing letter-size mail. Publication 28, Postal Addressing Standards, contains a thorough treatment of addressing requirements, with numerous examples, diagrams, and appropriate illustrations. Customers can obtain printed copies of each publication at most Post OfficesTM and electronic copies via Postal Explorer at http://pe.usps.gov.

We will incorporate these revisions into the printed version of DMM 58 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

A ADDRESSING

A000 Basic Addressing

[Revise heading of A010 to read as follows:]

A010 Standard Addressing Formats

1.0 ADDRESS CONTENT AND PLACEMENT

* * * * *

1.2 Address Elements

[Change "under A040" to "under A020" in introductory text. Change "USPS city state file" to "USPS City State Product" in 1.2d.]

* * * * *

3.0 COMPLETE ADDRESS

3.1 Definition

[Change "USPS ZIP+4 File" to "USPS ZIP+4 Product" in first sentence.]

3.2 Elements

[Change all instances of "USPS ZIP+4 File" to "USPS ZIP+4 Product" in 3.2d and 3.2g. Change "USPS City State File" to "USPS City State Product" in 3.2f.]

* * * * *

[Redesignate current A040 as new A020 as follows:]

A020 Alternative Addressing Standards

[Delete last sentence in Summary at beginning of new A020. Redesignate A020.4.0 as new E050.2.0.]

[Add new A030 to read as follows:]

A030 Address Quality

1.0 MOVE UPDATE

1.1 Basic Standards

The move update standard is a means of reducing the number of mailpieces in a mailing that require forwarding by the periodic matching of a mailer's address records with customer-filed change-of-address orders received and maintained by the USPS. For the purposes of this standard, address means a specific address associated with a specific occupant name. Addresses used on pieces claiming certain rates that are subject to the move update standard under 1.2 must meet these requirements:

a. Each address and associated occupant name used on the mailpieces in a mailing must be updated within 180 days before the mailing date, with one of the USPS-approved methods in 1.4.

b. Each individual address in the mailing is subject to the move update standard.

c. If an address used on a mailpiece in a mailing at one class of mail and rate is updated with an approved method (e.g., Address Change Service), the same address may be used during the following 180 days and meets the move update standard required in 1.2.

1.2 Mail Classes and Rates

Except as provided in 1.3, addresses used on pieces claiming First-Class MailŪ Presorted and automation rates, regardless of processing category and any required surcharges, must meet the move update standard.

1.3 Exception

The First-Class Mail move update standard does not apply to mail bearing an alternative addressing format under A020.

1.4 USPS-Approved Methods

The following methods are authorized for meeting the move update standard:

a. Address Change Service (ACS).

b. National Change of Address (NCOA).

c. FASTforward Mailing List Correction (MLC).

d. FASTforward MLOCR processes (letter-size and flat- size mail only) if used each time before mail entry. If a mailpiece that initially uses FASTforward MLOCR processing is rejected and then entered into a Direct View Encoding Desk (DVED) operation (or similar system), the piece does not meet the move update standard. The name and address information on the piece must then be processed through a FASTforward RVE system to meet the move update standard. FASTforward RVE processes also meet the move update standard if used each time before mail entry. As provided in C010.6.0, a letter-size envelope containing a window that intrudes into the barcode clear zone (see C840) is not eligible for MLOCR or RVE FASTforward processing.

e. Mailer Move Update Process Certification and USPS-approved alternative methods for mailers with legitimate restrictions on incorporating USPS-supplied change-of-address information into their mailing lists. The National Customer Support Center (see G043 for address) administers and approves both Mailer Move Update Process Certification and alternative methods.

f. Ancillary service endorsement under F010.5.0.

1.5 Mailer Certification

The mailer's signature on the postage statement certifies that the move update standard has been met for each address in the corresponding mailing presented to the USPS.

2.0 ZIP CODE ACCURACY

2.1 Basic Standards

The ZIP Code accuracy standard is a means of ensuring that the 5-digit ZIP Code in the delivery address correctly matches the delivery address information. For the purposes of this standard, address means a specific address associated with a specific 5-digit ZIP Code. Addresses used on pieces claiming certain rates that are subject to the ZIP Code accuracy standard under 2.2 must meet these requirements:

a. Each address and associated 5-digit ZIP Code used on the mailpieces in a mailing must be verified and corrected within 12 months before the mailing date with one of the USPS-approved methods in 2.4.

b. Each individual address in the mailing is subject to the ZIP Code accuracy standard.

c. If an address used on a mailpiece in a mailing at one class of mail and rate is verified and corrected with an approved method, the same address may be used during the following 12 months to meet the ZIP Code accuracy standard required for mailing at any other class of mail and rate.

2.2 Mail Classes and Rates

Except as provided in 2.3, addresses used on pieces claiming the rates listed for the following classes of mail, regardless of processing category and any required surcharges, must meet the ZIP Code accuracy standard:

a. First-Class Mail, Presorted rate.

b. Periodicals, Presorted rate.

c. Standard Mail, Presorted rate.

d. Bound Printed Matter, Presorted rate.

2.3 Exception

The ZIP Code accuracy standard does not apply to mail of any class bearing a simplified address format under A020.

2.4 USPS-Approved Methods

The following methods are authorized for meeting the ZIP Code accuracy standard:

a. For computerized lists, Coding Accuracy Support System (CASS)-certified address matching software and current USPS City State Product, within a mailer's computer systems or through an authorized service provider.

b. For manually maintained lists or small computerized lists, options include the following:

(1) Current USPS Publication 65, National Five- Digit ZIP Code and Post Office Directory.

(2) Surveys of addressees on mailer's address list inquiring about the accuracy of ZIP Code information.

(3) Any mailing list service in A910.

(4) An authorized service provider.

(5) CASS-certified matching software.

(6) USPS Web site, www.usps.com.

2.5 Mailer Certification

The mailer's signature on the postage statement certifies that the ZIP Code accuracy standard has been met for each address in the corresponding mailing presented to the USPS.

3.0 CARRIER ROUTE ACCURACY

3.1 Basic Standards

The carrier route accuracy standard is a means of ensuring that the carrier route code correctly matches the delivery address information. For the purposes of this standard, address means a specific address associated with a specific carrier route code. Addresses used on pieces claiming certain rates that are subject to the carrier route accuracy standard under 3.2 must meet these requirements:

a. Each address and associated carrier route code used on the mailpieces in a mailing must be updated within 90 days before the mailing date with one of the USPS-approved methods in 3.4. For the First-Class Mail automation carrier route rate and the Enhanced Carrier Route Standard Mail automation rate, USPS City State Product information must also be updated within 90 days before the mailing date.

b. Each individual address in the mailing is subject to the carrier route accuracy standard.

c. If the carrier route code (and accuracy) of an address used on a mailpiece in a carrier route mailing at one class of mail and rate is updated with an approved method, the same address may be used during the following 90 days to meet the carrier route accuracy standard required for mailing at any other class of mail and rate.

3.2 Mail Classes and Rates

Except as provided in 3.3, addresses used on pieces claiming the rates listed for the following classes of mail, regardless of processing category and any required surcharges, must meet the carrier route accuracy standard:

a. First-Class Mail, automation carrier route rate.

b. Periodicals, carrier route rate.

c. Standard Mail, all Enhanced Carrier Route rates.

d. Bound Printed Matter, carrier route rate.

3.3 Exception

The carrier route accuracy standard does not apply to mail of any class bearing a simplified address format under A020.

3.4 USPS-Approved Methods

Carrier route coding must be performed using CASS- certified software and the current USPS Carrier Route Product or another Address Information System (AIS) product containing carrier route information subject to A930 and A950. Hardcopy Carrier Route Files (schemes) may be used only for Periodicals carrier route mail and for Standard Mail Enhanced Carrier Route flat-size mail at basic, high density, and saturation rates.

3.5 Mailer Certification

The mailer's signature on the postage statement certifies that the carrier route accuracy standard has been met for each address in the corresponding mailing presented to the USPS.

A060 Detached Address Labels (DALs)

* * * * *

[Revise heading of 1.5 to read as follows:]

1.5 Alternative Addressing Formats

[Change "alternative address format under A040" to "alternative addressing format under A020".]

* * * * *

A800 Addressing for Barcoding

[Change all instances of "USPS ZIP+4 File" to "USPS ZIP+4 Product" in 1.1, 2.1, 2.2, 2.3, 2.4, and 2.5. Delete heading of 3.0. Redesignate current 3.1 as part of new C010.6.1b and current 3.2 and 3.3 as part of new C010.6.1c, respectively.]

A900 Customer Support

* * * * *

A930 Other Services

* * * * *

[Revise heading of 2.0 to read as follows:]

2.0 AIS DATABASE PRODUCTS

[Change "City State File" to "City State Product" in third sentence of 2.0.]

* * * * *

6.0 COMPUTERIZED DELIVERY SEQUENCE (CDS)

[Revise 6.0 to read as follows:]

The Computerized Delivery Sequence (CDS) file is a 5-digit ZIP Code-based electronic customer product that provides and updates delivery sequence address information by carrier route for qualified mailers. Mailers must first qualify for CDS information through the sequencing described in A920. Once a mailer has qualified for a 5-digit ZIP Code area, delivery sequence information is made available via electronic media. The CDS file is updated bimonthly.

[Revise heading and text of 7.0 to read as follows:]

7.0 DELIVERY SEQUENCE FILE2 (DSF2)

The Delivery Sequence File2 (DSF2) is a computerized file that contains information on all delivery point addresses serviced by the USPS, with the exception of general delivery. Each matching address record is assigned the ZIP+4 code, carrier route code, delivery sequence, delivery type, and seasonal delivery information. The DSF2 is updated monthly and is available through licensees approved by the USPS. A list of licensees is available at www.ribbs.gov or by contacting the National Customer Support Center (see G043 for address).

[Revise heading and text of 8.0 to read as follows:]

8.0 ENHANCED LINE-OF-TRAVEL (ELOT) PRODUCT

The USPS provides an electronic product called "eLOT." The USPS requires address lists to be processed through CASS-certified ZIP+4 address-matching software before being processed against an eLOT product. Records that are not ZIP+4-coded may not be used with this product. eLOT products are updated bimonthly and are available for purchase from the National Customer Support Center (see G043 for address).

* * * * *

A950 Coding Accuracy Support System (CASS)

* * * * *

[Change all instances of "USPS ZIP+4 File" to "USPS ZIP+4 Product" in 2.4 and 3.2.]

* * * * *

C Characteristics and Content

C000 General Information

C010 General Mailability Standards

* * * * *

6.0 SPECIAL MAILING ENVELOPES

6.1 Window Envelope

[Revise introductory text to read as follows:]

Any window envelope used for letter-size or flat-size mail claimed at any automation rate or for letter-size mail claimed at any Enhanced Carrier Route high density or saturation rate must meet the applicable standards for address and barcode placement in C840. Any window envelope used for letter-size or flat-size mail claimed at any other rate must meet the following standards:

* * * * *

[Revise 6.1b to read as follows:]

b. A clear space of at least 1/8 inch is required between the address block and the top, bottom, and left and right edges of the address window, and must remain when the insert is moved to its full limits in each direction within the envelope to ensure efficient processing and delivery. For nonautomation rate mail, the bottom edge of the address window must not extend more than 1/8 inch into the barcode clear zone as defined in C840. All characters in the address, any optional endorsement line, and any barcode must be completely visible throughout the full range of the movement of the insert within the envelope. Any letter-size envelope containing a window that intrudes into the barcode clear zone is not eligible for MLOCR or RVE FASTforward processing options for the move update standard in A030.

[Redesignate current 6.1c and 6.1d as new 6.1d and 6.1e, respectively. Add new 6.1c to read as follows:]

c. Window cover material, if used over the address window, must be made of a nontinted clear or transparent material (e.g., cellophane or polystyrene) and must permit the address, as viewed through the window material, to meet the print-contrast ratio standards in C840 to ensure efficient processing and delivery. Glassine may be used for window cover material. All edges of the window cover material must be glued securely to the envelope. The bottom edge of an address window must be at least 1/2 inch from the bottom edge of the envelope.

* * * * *

E ELIGIBILITY

E000 Special Eligibility Standards

* * * * *

E050 Official Mail (Franked)

1.0 BASIC STANDARDS

* * * * *

1.5 Criteria

[Change "except under A040" to "except under A020".]

* * * * *

[Redesignate current A040.4.0 as new E050.2.0.]

[Revise heading of new 2.0 to read as follows:]

2.0 ADDRESSING

2.1 Required Addressing

[Revise new 2.1 to read as follows:]

Except as permitted in 2.2, all mail sent under the franking privilege must be addressed to the recipient by name and complete delivery address.

2.2 Alternative Addressing

[Revise first sentence of new 2.2 to read as follows:]

Any alternative addressing format in A020 may be used for mail sent under the franking privilege of a member of or a member-elect to the U.S. Congress, as well as for mail sent under the franking privilege either of a delegate of or delegate-elect to or of a resident commissioner of or resident commissioner-elect to the U.S. House of Representatives, for delivery to addressees within the congressional district, state, or area that he or she was elected to represent.***

[Revise heading of new 2.3 to read as follows:]

2.3 Simplified Address Format Mail Preparation

* * * * *

[Change "under A040" to "under A020" in new 2.3a.]

* * * * *

E100 First-Class Mail

* * * * *

E130 Nonautomation Rates

* * * * *

3.0 PRESORTED RATE

3.1 All Pieces

[Revise introductory text of 3.1 to read as follows:]

In addition to the standards in 1.0, all pieces in a First-Class Mail Presorted rate mailing must:

* * * * *

[Revise 3.1c to read as follows:]

c. Bear a delivery address that includes the correct ZIP Code or ZIP+4 code and that meets these address quality standards:

(1) The move update standard in A030.1.0.

(2) The ZIP Code accuracy standard in A030.2.0.

(3) If an alternative addressing format is used, the additional standards in A020.

* * * * *

[Delete current 3.3 and 3.4. Redesignate current 3.5 and 3.6 as new 3.3 and 3.4, respectively.]

E140 Automation Rates

1.0 BASIC STANDARDS

1.1 All Pieces

All pieces in a First-Class Mail automation rate mailing must:

* * * * *

[Revise 1.1d to read as follows:]

d. Bear a delivery address that includes the correct ZIP Code, ZIP+4 code, or numeric equivalent to the delivery point barcode (DPBC) and that meets these address quality standards:

(1) The move update standard in A030.1.0.

(2) The address matching and coding standards in A800 and A950.

(3) If the automation carrier route rate for letter-size mail is claimed, the additional carrier route accuracy standard in A030.3.0.

(4) If an alternative addressing format is used, the additional standards in A020.

[Delete current 1.1e. Redesignate current 1.1f through 1.1h as new 1.1e through 1.1g, respectively.]

* * * * *

[Delete current 1.3. Redesignate current 1.4 and 1.5 as new 1.3 and 1.4, respectively.]

[Revise heading and text of redesignated 1.3 to read as follows:]

1.3 Carrier Route Rates

The automation carrier route rate is available only for letter- size mail and only for those 5-digit ZIP Code areas identified with an "A" or "B" in the Carrier Route Indicators field in the USPS City State Product used for address coding.

* * * * *

E200 Periodicals

* * * * *

E220 Presorted Rates

1.0 BASIC INFORMATION

* * * * *

[Revise heading and text of 1.3 to read as follows:]

1.3 Address Quality

All pieces in a Periodicals Presorted rate mailing must bear a delivery address that includes the correct ZIP Code or ZIP+4 code and that meets these address quality standards:

a. The ZIP Code accuracy standard in A030.2.0.

b. If an alternative addressing format is used, the additional standards in A020.

* * * * *

E230 Carrier Route Rates

1.0 BASIC INFORMATION

* * * * *

[Redesignate current 1.3, 1.4, and 1.5 as new 1.4, 1.5, and 1.6, respectively. Add new 1.3 to read as follows:]

1.3 Address Quality

All pieces in a Periodicals carrier route rate mailing must bear a delivery address that includes the correct ZIP Code or ZIP+4 code and that meets these address quality standards:

a. The carrier route accuracy standard in A030.3.0.

b. If an alternative addressing format is used, the additional standards in A020.

c. If flat-size pieces are prepared with detached address labels, the additional standards in A060.

[Revise heading and text of redesignated 1.4 to read as follows:]

1.4 Carrier Route Sequencing

All pieces in a carrier route rate mailing must also meet the applicable sequencing requirements in 2.2, 3.0, and M050.

* * * * *

E240 Automation Rates

1.0 BASIC STANDARDS

1.1 All Pieces

[Revise introductory text to read as follows:]

All pieces in a Periodicals automation rate mailing must:

* * * * *

[Revise 1.1c to read as follows:]

c. Bear a delivery address that includes the correct ZIP Code, ZIP+4 code, or numeric equivalent to the delivery point barcode (DPBC) and that meets these address quality standards:

(1) The address matching and coding standards in A800 and A950.

(2) If an alternative addressing format is used, the additional standards in A020.

[Delete current 1.1d. Redesignate current 1.1e through 1.1g as new 1.1d through 1.1f, respectively.]

* * * * *

E600 Standard Mail

E610 Basic Standards

* * * * *

8.0 PREPARATION

Each Standard Mail mailing is subject to these general standards:

* * * * *

[Change "alternative address format is used subject to A040" to "alternative addressing format is used subject to A020" in 8.0e.]

* * * * *

E620 Presorted Rates

1.0 BASIC STANDARDS

[Revise heading and introductory text of 1.1 to read as follows:]

1.1 All Pieces

All pieces in a Regular Standard Mail or Nonprofit Standard Mail Presorted rate mailing must:

* * * * *

[Revise 1.1c to read as follows:]

c. Bear a delivery address that includes the correct ZIP Code or ZIP+4 code and that meets these address quality standards:

(1) The ZIP Code accuracy standard in A030.2.0.

(2) If an alternative addressing format is used, the additional standards in A020.

(3) If merchandise samples are prepared with detached address labels, the additional standards in A060.

* * * * *

[Delete 1.4.]

* * * * *

E630 Enhanced Carrier Route Rates

1.0 BASIC STANDARDS

[Revise heading and introductory text of 1.1 to read as follows:]

1.1 All Pieces

All pieces in an Enhanced Carrier Route or Nonprofit Enhanced Carrier Route Standard Mail mailing must:

* * * * *

[Revise 1.1d and 1.1e to read as follows:]

d. Bear a delivery address that includes the correct ZIP Code, ZIP+4 code, or numeric equivalent to the delivery point barcode (DPBC) and that meets these address quality standards:

(1) The carrier route accuracy standard in A030.3.0.

(2) If high density and saturation rate letter-size mail is prepared, the address matching and coding standards in A800 and A950.

(3) If an alternative addressing format is used, the additional standards in A020.

(4) If flat-size pieces are prepared with detached address labels, the additional standards in A060.

e. Meet the applicable sequencing requirements in 2.0 through 4.0 and in M050.

* * * * *

[Delete 1.4.]

* * * * *

E640 Automation Rates

1.0 REGULAR AND NONPROFIT RATES

1.1 All Pieces

[Revise introductory text of 1.1 to read as follows:]

All pieces in a Regular Standard Mail or Nonprofit Standard Mail automation rate mailing must:

* * * * *

[Revise 1.1d to read as follows:]

d. Bear a delivery address that includes the correct ZIP Code, ZIP+4 code, or numeric equivalent to the delivery point barcode (DPBC) and that meets these address quality standards:

(1) The address matching and coding standards in A800 and A950.

(2) If an alternative addressing format is used, the additional standards in A020.

[Delete current 1.1e. Redesignate current 1.1f through 1.1h as new 1.1e through 1.1g, respectively.]

* * * * *

2.0 ENHANCED CARRIER ROUTE RATES

2.1 All Pieces

[Revise introductory text of 2.1 to read as follows:]

All pieces in an Enhanced Carrier Route or Nonprofit Enhanced Carrier Route Standard Mail automation rate mailing (available only for letter-size mail) must:

* * * * *

[Revise 2.1d to read as follows:]

d. Bear a delivery address that includes the correct ZIP Code, ZIP+4 code, or numeric equivalent to the delivery point barcode (DPBC) and that meets these address quality standards:

(1) The carrier route accuracy standard in A030.3.0.

(2) The address matching and coding standards in A800 and A950.

(3) If an alternative addressing format is used, the additional standards in A020.

[Delete current 2.1e. Redesignate current 2.1f through 2.1h as new 2.1e through 2.1g, respectively.]

* * * * *

[Revise heading and text of 2.3 to read as follows:]

2.3 Carrier Route Rates

The automation basic carrier route rate is available only for letter-size mail and only for those 5-digit ZIP Code areas identified with an "A" or "B" in the Carrier Route Indicators field in the USPS City State Product used for address coding.

* * * * *

E700 Package Services

E710 Basic Standards

* * * * *

3.0 ADDRESSING

[Revise heading of 3.1 to read as follows:]

3.1 Delivery and Return Addresses

[Revise third sentence of 3.1 to read as follows:]

***Alternative addressing formats under A020 or detached address labels under A060 may be used.***

* * * * *

E712 Bound Printed Matter

* * * * *

[Revise heading of 3.0 to read as follows:]

3.0 ADDITIONAL STANDARDS

[Revise heading and text of 3.1 to read as follows:]

3.1 Presorted Rates

In addition to the basic standards in 1.0, all pieces in a Bound Printed Matter Presorted rate mailing must:

a. Bear a delivery address that includes the correct ZIP Code or ZIP+4 code and that meets these address quality standards:

(1) The ZIP Code accuracy standard in A030.2.0.

(2) If the barcoded discount for flat-size pieces is claimed (see 2.0), the additional address matching and coding standards in A800 and A950.

(3) If an alternative addressing format is used, the additional standards in A020.

(4) If pieces are prepared with detached address labels, the additional standards in A060.

b. Meet the preparation standards under M045 or M722 or, for flat-size mail claiming the barcoded discount, under M045 or M820.

[Revise heading and text of 3.2 to read as follows:]

3.2 Carrier Route Rates

In addition to the basic standards in 1.0, all pieces in a Bound Printed Matter carrier route rate mailing must:

a. Bear a delivery address that includes the correct ZIP Code or ZIP+4 code and that meets these address quality standards:

(1) The carrier route accuracy standard in A030.3.0.

(2) If an alternative addressing format is used, the additional standards in A020.

(3) If pieces are prepared with detached address labels, the additional standards in A060.

b. Meet the preparation standards in M045 or M723.

[Revise heading and text of 3.3 to read as follows:]

3.3 Destination Entry Rates

Eligibility standards are in E752 for Presorted and carrier route destination delivery unit (DDU) rates, destination sectional center facility (DSCF) rates, and destination bulk mail center (DBMC) rates.

[Delete 4.0 and 5.0. Redesignate current 6.0 as new E752.1.7.]

* * * * *

E750 Destination Entry

* * * * *

E752 Bound Printed Matter

1.0 BASIC STANDARDS

* * * * *

[Add new 1.7 to read as follows:]

1.7 Bedloaded Mailings

Bedloaded BPM packages are permitted only when prepared for and entered at DDU rates. These packages must be prepared under the applicable sortation standards for flat-size mail or irregular parcels and are not eligible for the barcoded discount under E712.

* * * * *

F Forwarding and Related Services

F000 Basic Services

F010 Basic Information

* * * * *

5.0 CLASS TREATMENT FOR ANCILLARY SERVICES

5.1 First-Class Mail and Priority Mail

* * * * *

[Change "under A040" to "under A020" in first sentence in 5.1b.]

* * * * *

5.3 Standard Mail

* * * * *

[Change "under A040" to "under A020" in first sentence of 5.3b.]

* * * * *

5.4 Package Services

* * * * *

[Change "under A040" to "under A020" in first sentence of 5.4b.]

* * * * *

F030 Address Correction, Address Change, FASTforward, and Return Services

* * * * *

3.0 FASTFORWARD

* * * * *

3.2 Addressing

[Revise last sentence in 3.2 to read as follows:]

***Any alternative addressing format under A020 is not permitted.

3.3 Barcoding

[Revise 3.3 to read as follows:]

When MLOCR and/or video image technologies are used with FASTforward, each letter-size piece must have a barcode clear zone meeting the standards in C840, free of any printing and barcode. If a FASTforward match is made, the new address and barcode representing the new address are printed in the barcode clear zone and, for mail processing, take precedence over the old address and any barcode in the address block. The new barcode must meet the barcoding standards in C840. An envelope containing a window that intrudes into the barcode clear zone is not eligible for FASTforward.

* * * * *

G General Information

G000 The USPS and Mailing Standards

G010 Basic Business Information

* * * * *

G013 Trademarks and Copyrights

1.0 TRADEMARKS AND SERVICE MARKS

1.1 Registered Marks

The following are among the registered USPS trademarks and service marks:

[Add the following to the current alphabetic list of Postal Service registered trademarks:]

FASTforward

* * * * *

G090 Experimental Classifications and Rates

* * * * *

G095 Presorted Priority Mail

[Change "City/State File" to "USPS City State Product" in 2.2a(1) and 3.2a(1).]

* * * * *

M Mail Preparation and Sortation

M000 General Preparation Standards

M010 Mailpieces

M011 Basic Standards

[Change "USPS City State File" to "USPS City State Product" in 1.2d and 1.3i.]

* * * * *

M013 Optional Endorsement Lines

1.0 USE

* * * * *

1.5 Exceptional Address Format

[Revise 1.5 to read as follows:]

The exceptional address format may appear above the OEL as specified in A020.

* * * * *

M030 Containers

M031 Labels

[Change "City State File" to "USPS City State Product" in 1.6.]

M032 Barcoded Labels

[Change "City State File" to "USPS City State Product" in fourth sentence in 1.4.]

M200 Periodicals (Nonautomation)

* * * * *

M220 Carrier Route Periodicals

1.0 BASIC INFORMATION

1.1 General Preparation Standards

* * * * *

[Change "in A040" to "in A020" in 1.1g.]

* * * * *

1.3 Sequencing Standards

[Revise 1.3 to read as follows:]

Preparation for carrier route rates is optional and subject to additional standards. Periodicals for which a carrier route discount is claimed must be prepared as a carrier route mailing under this section, using either walk sequencing or line-of-travel sequencing, applicable to the rate claimed (see M050). Mailpieces prepared with a simplified address must meet the additional standards in A020.

* * * * *

3.0 PREPARATION (LETTER-SIZE PIECES)

* * * * *

3.2 Tray Line 2 for Simplified Address

[Change "under A040" to "under A020" in 3.2.]

* * * * *

M600 Standard Mail (Nonautomation)

* * * * *

M620 Enhanced Carrier Route Standard Mail

1.0 BASIC STANDARDS

1.1 All Mailings

* * * * *

[Change "in A040" to "in A020" in 1.1c(4).]

* * * * *

M800 All Automation Mail

M810 Letter-Size Mail

[Change "City State File" to "USPS City State Product" in 2.2d and 3.1a.]

* * * * *

P Postage and Payment Methods

* * * * *

P900 Special Postage Payment Systems

* * * * *

P960 First-Class or Standard Mail Mailings With Different Payment Methods

[Change "ZIP+4 file" to "USPS ZIP+4 Product" in third sentence of 3.2.]

* * * * *

I Index Information

I000 Information

* * * * *

I020 References

* * * * *

I022 Subject Index

[Change all instances of "A020" to "A040" and all instances of "City State File" to "City State Product."]

* * * * *

- Mailing Standards,
Pricing and Classification, 6-12-03

DMM REVISION

Hazardous Materials - Domestic Mail Manual Revisions for Division 6.2 Infectious Substances and Other Related Changes

Effective June 12, 2003, Domestic Mail Manual (DMM) C021, C023, C024.18.0, C050.2.2, and F010.5.0 are revised as follows:

• DMM C023.8.0 is revised to align the Postal ServiceTM mailing standards for Division 6.2 infectious substances with the federal regulations adopted by the U.S. Department of Transportation (DOT) in Title 49, Code of Federal Regulations (49 CFR) and published in the Federal Register (67 FR 53117-53144 and 67 FR 54967).

• Portions of DMM C021, C023, C024.18.0, C050.2.2, and F010.5.0 are revised to adopt other minor changes and clarifications related to the hazardous materials mailing standards in DMM C020.

The revisions in DMM C023.8.0 will provide a greater level of safety for handling and transporting mailable Division 6.2 materials in the mailstream. These changes will also facilitate domestic and international air transportation by aligning the Postal ServiceTM mailing standards with the current international standards for transporting Division 6.2 materials via air.

The related revisions to portions of DMM C021, C023, C024.18.0, C050.2.2, and F010.5.0 will improve clarity and reduce misunderstanding; ensure the packaging integrity of mailable hazardous materials during Postal Service handling; and provide a greater level of safety for Postal Service employees and the public.

Background Information

The carriage of U.S. mail by the Postal Service is regulated by Title 39 Code of Federal Regulations (39 CFR). Unlike commercial carriers, the Postal Service is not subject to the federal regulations of the U.S. Department of Transportation (DOT) in 49 CFR. The Postal Service is, however, subject to the legal restrictions in Title 18 United States Code 1716 (18 USC 1716) which prohibits the mailing of "...natural or artificial articles, compositions, or material which may kill or injure another, or injure the mails or other property..." if that matter is outwardly or of its own force dangerous to life, health, or property. Accordingly, for legal and safety reasons, the mailing standards for hazardous materials in the DMM not only closely adhere to the DOT regulations in 49 CFR, but also include many additional limitations and prohibitions.

Over the past few years, the Postal Service has encountered increasing difficulties with the commercial carriers who are contracted to provide air transportation services for the carriage of U.S. mail. Many carriers have refused to transport mailpieces containing mailable hazardous materials. In some instances, an air carrier has established a corporate policy not to carry hazardous materials. In other cases, an air carrier has refused to carry a specific type of hazardous material (e.g., diagnostic specimens) because Postal Service packaging standards, which met federal standards, did not meet the international standards followed by the air carrier industry.

To ensure an acceptable level of safety and to facilitate domestic and international transportation, the Postal Service is adopting many of the regulatory and packaging changes for Division 6.2 infectious substances that DOT adopted as revisions to 49 CFR. The DOT changes are consistent with the current international standards found in the Technical Instructions for the Safe Transport of Dangerous Goods published by the International Civil Aviation Organization (ICAO).

Summary of DMM Changes

In DMM C023.8.0, the following changes are made to the mailing standards for Division 6.2 infectious substances:

• New classification criteria for Division 6.2 infectious substances based on the defining criteria developed by the World Health Organization (WHO) and consistent with the DOT federal regulations in 49 CFR for domestic transport and the ICAO technical instructions for international transport. The WHO criteria provides four Risk Groups used to rank the degree of risk associated with different Division 6.2 materials.

• New DOT packaging requirements that are applicable to the mailable types of Division 6.2 materials and consistent with the ICAO technical instructions. For safety reasons, in some instances the Postal Service volume limits are lower than the DOT limits.

• New DOT federal requirements that regulate diagnostic (clinical) specimens in Risk Groups 2, 3, or 4 as hazardous materials.

• New DOT federal requirements that do not regulate certain Risk Group 1 materials, including diagnostic (clinical) specimens, as hazardous materials.

• Revisions and modifications in the DOT federal regulations related to the definitions of Division 6.2 materials and clarification of the use of the biohazard symbol on regulated and nonregulated material.

The few minor clarifications and changes made to the hazardous materials standards in DMM C023 and certain related standards in DMM C021, C023, C024, C050, and F010, include the following:

• Minor revisions to the text in DMM C021 to improve clarity.

• Minor clarifications to the definitions in DMM C023.1.1 including added text in the definition for "air transportation requirements" to note that the Postal Service does not guarantee air transportation service for any class of mail. Air transportation service is usually provided for First-Class MailŪ items, Priority MailŪ items, and Express MailŪ items destined to zones 5 through 8; however, air transportation service is dependent on the ability of the Postal Service to procure an air carrier.

• Standardization of the terminology used in DMM C023 for identifying the different components required for the proper packaging of mailable hazardous materials.

• Expansion of the requirements in DMM C023.8.0 to establish that mailable types of regulated medical waste are subject to the same authorization requirements as sharps waste.

• Clarifications and minor changes to the requirements in DMM C023.8.0 for regulated medical waste and sharps waste containers to enhance the accuracy of the regulations and reduce misunderstanding of the standards. In addition, the Postal Service adopts additional limitations for regulated medical waste and sharps waste containers to ensure packaging integrity during Postal Service handling and to provide a greater level of safety for Postal Service employees and the public.

• Standardization of the maximum weight limit in DMM C023 for several different types of mailable hazardous materials as 25 pounds or less. This change affects nonflammable compressed gases, matches, regulated medical waste, sharps waste, and nonspillable wet batteries.

• Reinstatement of former DMM C024.18.0 (DMM Issue 56) with revised text to clarify the mailability of odd-shaped items in paper envelopes and to support the restrictions for harmful matter in DMM C021. Additional clarifying text is also added to DMM C050.2.2d.

• Revisions to DMM F010 that prohibit the use of the ancillary service endorsement "Change Service Requested" on Priority Mail, First-Class Mail, Standard Mail, and Package Services items containing mailable hazardous materials under DMM C023. Also, a revision to require a return or forwarding endorsement on Standard Mail items containing mailable hazardous materials.

• Effective Date

• These DMM revisions are effective June 12, 2003. However, mailers are provided with a phase-in period through January 1, 2004, for implementation of the new packaging requirements for diagnostic specimen mailpieces using a business reply mail format and medical waste mailpieces (including sharps waste) using a merchandise return service format. This time period will allow mailers to exhaust any existing packaging stock presently in circulation.

The adoption of these DMM changes will help to ensure an acceptable level of security and safety during Postal Service handling for the limited types and quantities of hazardous materials that are permitted in the U.S. mail.

We will incorporate these changes into the printed version of DMM Issue 58 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

* * * * *

C Characteristics and Content

C000 General Information

* * * * *

C020 Restricted or Nonmailable Articles and Substances

C021 Articles and Substances Generally

* * * * *

2.0 NONMAILABLE ARTICLES AND SUBSTANCES-GENERAL

2.1 Basic Information

[Delete the last two sentences of 2.1 and insert the following text to read as follows:]

***The mailability standards that apply to perishable, hazardous, and restricted matter are detailed in C022, C023, and C024, respectively. Publication 52, Hazardous, Restricted, and Perishable Mail, contains additional clarification and further describes the conditions of preparation and packaging under which the USPSŪ accepts for mailing potentially harmful matter that is otherwise nonmailable. Publication 52 also contains detailed information on the mailability of specific hazardous materials.

* * * * *

3.0 INJURIOUS AND HARMFUL ARTICLES

3.1 General

Except as provided in this document, any article, composition, or material is nonmailable if it can kill or injure another or injure the mail or other property. Harmful matter includes but is not limited to:

* * * * *

[Revise item b to read as follows:]

b. All poisonous animals except scorpions mailed for medical research purposes or for the manufacture of antivenom; all poisonous insects; all poisonous reptiles; and all types of snakes, turtles, and spiders.

* * * * *

3.2 Hazardous Materials

[Revise the first sentence to read as follows:]

Harmful matter also includes regulated hazardous materials as defined in C023 that are likely to harm USPS employees or to destroy, deface, or otherwise damage mail or postal equipment.***

4.0 MARKING

* * * * *

4.2 Addressing

[Revise 4.2 to read as follows:]

For any matter mailed under the provisions in C020, the recipient's name and address must be affixed or applied directly to the mailpiece using a material or method that is not water-soluble and not easily smeared or rubbed off. Except for diagnostic specimen mailpieces using a business reply mail format and nonregulated materials, a return address that includes the sender's name and address must appear on all matter mailed under C020. The return address, when required, must be applied using a material or method that is not water-soluble and not easily smeared or rubbed off.

4.3 Warning Label

[Revise the last sentence in 4.3 to read as follows:]

***See C023 for the warning label requirements that apply to the mailing of hazardous materials.

* * * * *

C023 Hazardous Materials

Summary

[Revise the Summary to read as follows:]

C023 describes the general standards, restrictions, and prohibitions that apply to the mailability of hazardous materials.

1.0 GENERAL

1.1 Definitions

The following conditions apply:

[Revise the last sentence in item a to read as follows:]

a. ***In international commerce, hazardous materials are known as dangerous goods.

[At the end of item b, add a new sentence to read as follows:]

b. ***Almost all limited quantity materials are nonmailable.

[At the end of item c, add a new sentence to read as follows:]

c. ***ORM-D materials having the proper shipping name of "consumer commodity" are mailable subject to USPS quantity and packaging standards.

* * * * *

[Revise items e and f to read as follows:]

e. Air transportation requirements, for the purposes of C023 only, apply to all mailable hazardous materials sent at the First-Class Mail, Priority Mail, or Express Mail rates. All mailable hazardous materials sent at those rates must meet the requirements that apply to air transportation. Mailable hazardous materials sent at any of those rates may or may not be transported via air depending on the distance between the point of origination and the point of destination, and the ability of the USPS to obtain an air carrier between those points.

f. Surface transportation requirements, for the purposes of C023 only, apply to all mailable hazardous materials sent at the Standard Mail or Package Services rates. All mailable hazardous materials sent at the Standard Mail or Package Services rates must meet the requirements that apply to surface transportation.

* * * * *

[Revise item h to read as follows:]

h. Secondary container is the packaging component into which the primary receptacle(s) and any required absorbent and cushioning material is securely placed. The packaging of certain mailable hazardous materials does not require the use of a secondary container.

[Revise item i to read as follows:]

i. Outer shipping container is the exterior packaging component into which a primary receptacle, along with any required absorbent and cushioning material, and the secondary container (if required) are securely placed. The outer shipping container bears the addressing information along with all required markings.

1.2 U.S. Department of Transportation

[Revise 1.2 to read as follows:]

The U.S. Department of Transportation (DOT) regulates the surface and air carriage of hazardous materials within the United States via any means of transportation. The DOT regulations for the transport of hazardous materials are codified in Title 49, Code of Federal Regulations (49 CFR) 100-185. USPS mailing standards for hazardous materials generally adhere to 49 CFR, but also include many additional limitations and prohibitions.

[Renumber current 1.3 through 1.9 as new 1.4 through 1.10 and insert new 1.3 to read as follows:]

1.3 USPS Standards

The USPS standards generally restrict the mailing of hazardous materials to ORM-D materials with the proper shipping name of "consumer commodity" that meet USPS quantity limitations and packaging requirements. The few non-ORM-D materials permitted to be mailed are subject to the standards in C023. Detailed information on the mailability of specific hazardous materials is contained in Publication 52, Hazardous, Restricted, and Perishable Mail.

1.4 Hazard Class

* * * * *

[Renumber "Exhibit 1.3 DOT Hazard Classes and Mailability Summary" as "Exhibit 1.4 DOT Hazard Classes and Mailability Summary".]

* * * * *

1.6 Mailability Rulings

[In the first sentence, change "package" to "mailpiece".]

1.7 Warning Labels

[Change "division 6.2 materials under 8.3" to "Division 6.2 materials under 8.5" and change "as required in 1.7" to "as required in 1.8".]

1.8 Package Markings

[Delete the last sentence in 1.8 and insert two new sentences to read as follows:]

***The designation "ORM-D" or "ORM-D AIR", as required, must be placed within a rectangle that is approximately 6.3 mm (1/4 inch) larger on each side than the designation. Mailable ORM-D materials sent as Standard Mail or Package Services must also be marked on the address side as "Surface Only" or "Surface Mail Only."

1.9 Shipping Papers

[Revise 1.9 to read as follows:]

A shipper's declaration for dangerous goods (i.e., shipping paper) prepared under 49 CFR 172.200 through 172.205 is required for certain types of hazardous materials when mailed. The shipping paper must be completed and signed in triplicate by the mailer. It must be affixed to the outside of the mailpiece within an envelope or similar carrier that can be easily opened and resealed to allow viewing of the document. Shipping papers are required as follows:

a. Air transportation requirements. Except for nonregulated materials sent under 8.3 or 8.10 and diagnostic specimens sent under 8.6, mailpieces containing mailable hazardous materials sent at the First-Class Mail, Priority Mail, or Express Mail rates must include a shipping paper.

b. Surface transportation requirements. Except for nonregulated materials sent under 8.3 or 8.10 and mailable ORM-D materials, mailpieces containing mailable hazardous materials sent at the Standard Mail or Package Services rates must include a shipping paper.

1.10 Air Transportation Prohibitions

[Revise the first two sentences in 1.10 to read as follows (the remainder of 1.10 is unchanged):]

All mailable hazardous materials sent at the First-Class Mail, Priority Mail, or Express Mail rates must meet the requirements for air transportation. The following types of hazardous materials that are prohibited from carriage on air transportation must not be sent at the First-Class Mail, Priority Mail, or Express Mail rates:

* * * * *

2.0 EXPLOSIVES (HAZARD CLASS 1)

2.1 Definition

[In the second sentence, change "Exhibit 1.3" to "Exhibit 1.4".]

2.2 Mailability

[In the second sentence, change "division 1.4" to "Division 1.4S".]

3.0 GASES (HAZARD CLASS 2)

3.1 Definition

[In item b, change "division 2.1 or 2.3" to "Division 2.1 or 2.3".]

3.2 Mailability

[In the second, third, and fourth sentences, change "division" to "Division".]

3.3 Container

[Revise 3.3 to read as follows:]

An other-than-metal primary receptacle containing a mailable gas may be acceptable if the water capacity of the primary receptacle is 4 fluid ounces (7.22 cubic inches) or less per mailpiece and the primary receptacle meets 49 CFR requirements. Mailable nonflammable and flammable compressed gases are acceptable in metal primary receptacles that have a water capacity up to 33.8 fluid ounces (1 liter or 61.0 cubic inches), depending on their internal pressure. A DOT 2P container must be used as the primary receptacle if the internal pressure is from 140 to 160 psig at 130°F (55°C). A DOT 2Q container must be used as the primary receptacle if the pressure is from 161 to 180 psig at 130°F (55°C). A container with an internal pressure over 180 psig at 130°F (55°C) is prohibited from mailing. Mailable flammable compressed gases are restricted to 33.8 fluid ounces (1 liter) per mailpiece. Mailable nonflammable compressed gases are permitted in individual 33.8 fluid ounce (1 liter) containers that must be securely packed within an outer shipping container. Each mailpiece must not exceed a total weight of 25 pounds.

3.4 Marking

[In the first sentence, change "Surface Mail Only" to ""Surface Only" or "Surface Mail Only"".]

4.0 FLAMMABLE AND COMBUSTIBLE LIQUIDS (HAZARD CLASS 3)

* * * * *

4.2 Flammable Liquid Mailability

[In items a and b, change "secondary packaging" to "secondary container"; change "outer packaging" to "outer shipping container"; and change "Surface Mail Only" to ""Surface Only" or "Surface Mail Only"".]

4.3 Combustible Liquid Mailability

[In items a and b, change "secondary packaging" to "secondary container"; change "outer packaging" to "outer shipping container"; and change "Surface Mail Only" to ""Surface Only" or "Surface Mail Only"".]

[Revise item c to read as follows:]

c. For air or surface transportation, if the flashpoint is above 200°F (93°C) the material is not regulated as a hazardous material. Such nonregulated materials must be properly and securely packaged to prevent leakage under the general packaging requirements in C010.

4.4 Cigarette Lighters

[In the second sentence, change "division 2.1" to "Division 2.1".]

[In item c, change "Surface Mail Only" to ""Surface Only" or "Surface Mail Only"".]

5.0 FLAMMABLE SOLIDS (HAZARD CLASS 4)

* * * * *

5.2 Mailability

[Change "outer packaging" to "outer shipping container" and change "Surface Mail Only" to ""Surface Only" or "Surface Mail Only"".]

5.3 Matches

* * * * *

[Revise items c and d to read as follows:]

c. They are tightly packed in a securely sealed primary receptacle to prevent any shifting or movement that could cause accidental ignition by rubbing against adjoining items. The primary receptacle(s) is placed securely within an outer shipping container made of fiberboard, wood, or other equivalent material. Multiple primary receptacles may be placed in a single outer shipping container. The address side of the mailpiece must be marked "Surface Only" or "Surface Mail Only", and "Book Matches", "Strike-on-Card Matches", or "Card Matches", as appropriate. A shipping paper is not required.

d. The gross weight of each mailpiece is not more than 25 pounds.

6.0 OXIDIZING SUBSTANCES, ORGANIC PEROXIDES (HAZARD CLASS 5)

* * * * *

6.2 Mailability

[Revise 6.2 to read as follows:]

Oxidizing substances and organic peroxides are prohibited in international mail. For domestic mail, a material that can qualify as an ORM-D material is permitted via air or surface transportation. Liquid materials must be enclosed within a primary receptacle having a capacity of 1 pint or less; the primary receptacle(s) must be surrounded by absorbent cushioning material and held within a leak-resistant secondary container that is packed within a strong outer shipping container. Solid materials must be contained within a primary receptacle having a weight capacity of 1 pound or less; the primary receptacle(s) must be surrounded with cushioning material and packed within a strong outer shipping container. Each mailpiece may not exceed a total weight of 25 pounds. The address side of each mailpiece must be plainly and durably marked with "ORM-D AIR" or "ORM-D," as applicable, immediately following or below the proper shipping name. A mailable Class 5 material sent via surface transportation must be marked "Surface Mail" or "Surface Mail Only" on the address side. A mailable material sent via air transportation must bear a shipper's declaration for dangerous goods.

7.0 TOXIC SUBSTANCES (HAZARD CLASS 6, DIVISION 6.1)

7.1 Definitions

[In the first sentence, change "division 6.1" to "Division 6.1".]

7.2 Mailability

[In the second sentence, change "division 6.1" to "Division 6.1".]

7.3 Authorized Parties

[In the first sentence, change "division 6.1" to "Division 6.1".]

7.4 Packaging and Marking

[In item a, change "inner receptacle(s)" to "primary receptacle(s)"; change "secondary packaging" to "secondary container"; change "outer packaging" to "outer shipping container"; and change "Surface Mail Only" to ""Surface Only" or "Surface Mail Only"".]

[In item b, change "secondary leakproof (for liquids) or siftproof (for solids) packaging" to "leakproof (for liquids) or siftproof (for solids) secondary container"; change "secondary packaging" to "secondary container"; change "outer packaging" to "outer shipping container"; and change "Surface Mail Only" to ""Surface Only" or "Surface Mail Only"".]

* * * * *

8.0 INFECTIOUS SUBSTANCES (HAZARD CLASS 6, DIVISION 6.2)

[Revise 8.0 to read as follows:]

8.1 General

The materials covered under Division 6.2 include infectious substances (i.e., etiologic agents), biological products, cultures and stocks, diagnostic (clinical) specimens, regulated medical waste, sharps waste, toxins, and used health care products. Division 6.2 materials are not permitted in international mail or domestic mail, except when they are intended for medical or veterinary use, research, or laboratory certification related to the public health; and only when such materials are properly prepared for mailing to withstand shocks, pressure changes, and other conditions related to ordinary handling in transit. Mailable Division 6.2 materials sent as international mail must meet the standards in International Mail Manual 135. For domestic mail, mailable Division 6.2 materials must meet the applicable standards in 8.0. Unless otherwise noted, all mailable Division 6.2 materials in Risk Groups 2, 3, or 4 must be prepared to meet the requirements for air transportation.

8.2 Definitions

The terms used in the standards for Division 6.2 materials are defined as follows:

a. Division 6.2 (infectious substance) means a material known to contain or suspected of containing a pathogen. A pathogen is a virus or microorganism (including its viruses, plasmids, or other genetic elements, if any) or a proteinaceous infectious particle (prion) that has the potential to cause disease in humans or animals. A Division 6.2 material must be assigned to a risk group as defined in 8.2f. Assignment to a risk group is based on the known medical condition and history of the source patient or animal, endemic local conditions, symptoms of the source patient or animal, or professional judgment concerning individual circumstances of the source patient or animal. Infectious substances are subject to applicable requirements in 42 CFR 72 (Interstate Shipment of Etiologic Agents).

b. Biological product means a virus, therapeutic serum, toxin, antitoxin, vaccine, blood, blood component or derivative, allergenic product, or analogous product used in the prevention, diagnosis, treatment, or cure of diseases in humans or animals. A biological product includes a material manufactured and distributed in accordance with one of the following provisions: 9 CFR 102 (Licenses for Biological Products); 9 CFR 103 (Experimental Products, Distribution, and Evaluation of Biological Products Prior to Licensing); 9 CFR 104 (Permits for Biological Products); 21 CFR 312 (Investigational New Drug Application); 21 CFR 314 (Applications for FDA Approval to Market a New Drug); 21 CFR 600-680 (Biologics); or 21 CFR 812 (Investigational Device Exemptions). A biological product known to contain or suspected of containing a pathogen in Risk Group 2, 3, or 4 must be classed as Division 6.2, described as an infectious substance, and assigned to UN 2814 or UN 2900, as appropriate, unless otherwise excepted by standard.

c. Cultures and stocks means a material prepared and maintained for growth and storage and containing a Risk Group 2, 3, or 4 infectious substance.

d. Diagnostic (clinical) specimen means any human or animal material, including excreta, secreta, blood and its components, tissue, and tissue fluids being transported for diagnostic or investigational purposes, but excluding live infected animals. A diagnostic specimen is not assigned a UN identification number unless the source patient or animal has or may have a serious human or animal disease from a Risk Group 4 pathogen, in which case it must be classed as Division 6.2, described as an infectious substance, and assigned to UN 2814 or UN 2900, as appropriate. Assignment to UN 2814 or UN 2900 is based on known medical condition and history of the patient or animal, endemic local conditions, symptoms of the source patient or animal, or professional judgment concerning individual circumstances of the source patient or animal.

e. Regulated medical waste, for USPS purposes, means a soft waste material (other than a sharp) known to contain or suspected of containing an infectious substance in Risk Group 2 or 3 and generated in the diagnosis, treatment, or immunization of human beings or animals; research on the diagnosis, treatment, or immunization of human beings or animals; or the production or testing of biological products. Soft medical waste includes items such as used rubber gloves, swabs, gauze, tongue depressors, etc. Regulated medical waste classified in Risk Group 4 is nonmailable.

f. Risk group means a ranking of a microorganism's ability to cause injury through disease. A risk group is defined by criteria developed by the World Health Organization (WHO) that are based on the severity of the disease caused by the organism, the mode and relative ease of transmission, the degree of risk to both an individual and a community, and the reversibility of the disease through the availability of known and effective preventive agents and treatment. There is no relationship between a risk group and a DOT packing group. Assignment to a risk group is based on the known medical condition and history of the source patient or animal, endemic local conditions, symptoms of the source patient or animal, or professional judgment concerning individual circumstances of the source patient or animal. The sender is responsible for accurately ranking a mailable material within the correct risk group. Exhibit 8.2f details the criteria for each risk group according to the level of risk.

Exhibit 8.2f Risk Group Criteria

Risk Group Pathogen Risk to Individuals Risk to Community
4 A pathogen that usually causes serious human or animal disease and that can be readily transmitted from one individual to another, directly or indirectly, and for which effective treatments and preventive measures are not usually available. High High
3 A pathogen that usually causes serious human or animal disease but does not ordinarily spread from one infected individual to another, and for which effective treatments and preventive measures are available. High Low
2 A pathogen that can cause human or animal disease but is unlikely to be a serious hazard, and, while capable of causing serious infection on exposure, for which there are effective treatments and preventive measures available and the risk of spread of infection is limited. Moderate Low
1 A microorganism that is unlikely to cause human or animal disease. A material containing only such microorganisms is not subject to regulation as a hazardous material, but it is subject to the packaging requirements in 8.10, unless otherwise noted in 8.0. None or Very Low None or Very Low

g. Sharps, for USPS purposes, means any object contaminated with a pathogen or that may become contaminated with a pathogen through handling or during transportation and that is also capable of cutting or penetrating skin or a packaging material. Sharps include used medical waste such as needles, syringes, scalpels, broken glass, culture slides, culture dishes, broken capillary tubes, broken rigid plastic, and exposed ends of dental wires. Sharps waste classified in Risk Group 4 is nonmailable.

h. Toxin means a Division 6.1 material from a plant, animal, or bacterial source. A toxin containing an infectious substance or a toxin contained in an infectious substance must be classed as Division 6.2, described as an infectious substance, and assigned to UN 2814 or UN 2900, as appropriate.

i. Used health care product means a medical, diagnostic, or research device or piece of equipment, or a personal care product used by consumers, medical professionals, or pharmaceutical providers that does not meet the definition of a diagnostic specimen, biological product, regulated medical waste, or sharps waste, is contaminated with potentially infectious body fluids or materials, and is not decontaminated or disinfected to remove or mitigate the infectious hazard prior to transportation. A used health care product classified in Risk Group 4 is nonmailable.

8.3 Nonregulated Materials

The following materials are not subject to regulation as Division 6.2 hazardous materials and are mailable when the packaging requirements in 8.10 are met:

a. A diagnostic (clinical) specimen known to contain or suspected of containing a microorganism in Risk Group 1, or that does not contain a pathogen. Also, a diagnostic specimen in which the pathogen has been neutralized or inactivated so that exposure to it cannot cause disease.

b. A biological product known to contain or suspected of containing a microorganism in Risk Group 1, or that does not contain a pathogen. Also any biological product, including an experimental product or component of a product, subject to Federal approval, permit, or licensing requirements, such as those required by the Food and Drug Administration (FDA) of the Department of Health and Human Services (HHS) or the U.S. Department of Agriculture (USDA).

c. Blood collected for blood transfusion or the preparation of blood products; blood products; tissues intended for use in surgical procedures; and human cell, tissues, and cellular and tissue-based products regulated under authority of the Public Health Service Act and/or the Food, Drug, and Cosmetic Act. Also, blood collected for blood transfusion or the preparation of blood products and sent for testing as part of the collection process, except where the person collecting the blood has reason to believe it contains a pathogen in Risk Group 2 or 3, in which case the test sample must be packaged under 8.6.

d. A material, including a Division 6.2 waste, that previously contained an infectious substance that has been treated by steam sterilization, chemical disinfection, or other appropriate method, so it no longer meets the definition of an infectious substance in Risk Group 2, 3, or 4.

e. Forensic material in Risk Group 1 transported on behalf of a U.S. government, state, local, or Indian tribal government agency.

f. Environmental microbiological samples, such as samples of dust from a ventilation system or mold from a wallboard, collected to evaluate occupational and residential exposure risks.

8.4 Packaging-General

All materials mailable under the provisions in 8.0 must be properly packaged. Exhibit 8.4a lists the specific reference in 8.0 under which each type of mailable material must be packaged.

Exhibit 8.4a Packaging References for Materials Mailable Under 8.0

Material Risk Group
1 2 3 4
Blood for Transfusion 8.10 8.6 8.6 nm
Biological Product 8.10 8.5 8.5 8.5
Culture or Stock 8.10 8.5 8.5 8.5
Diagnostic Specimen 8.10 8.6 8.6 8.5
Division 6.2 (Infectious Substance) 8.10 8.5 8.5 8.5
Forensic Material 8.10 8.9 8.9 8.5
Regulated Medical Waste 8.7 8.7 8.7 nm
Sharps Waste 8.7 8.7 8.7 nm
Toxin (Division 6.2) 8.10 8.5 8.5 8.5
Treated Medical Waste 8.10 n/a n/a n/a
Used Health Care Product 8.8 8.8 8.8 nm

nm - nonmailable

n/a - not applicable

8.5 Packaging of Division 6.2 Infectious Substances

Division 6.2 materials include infectious substances (etiologic agents), biological products, cultures or stocks, and toxins known or suspected to contain a Risk Group 2, 3, or 4 pathogen. It also includes diagnostic specimens known or

suspected to contain a Risk Group 4 pathogen. The packaging of Division 6.2 infectious substances is subject to these standards:

a. All Division 6.2 materials must meet the packaging requirements in 49 CFR 173.196. Either the primary receptacle or the secondary container must be capable of withstanding, without leakage, an internal pressure that produces a pressure differential of not less than 0.95 bar, 14 psi (95 kPa), and temperatures in the range of -40°F to 131°F (-40°C to 55°C) as required by 49 CFR 173.196.

b. The material must be packaged in a securely sealed and watertight primary receptacle (test tube, vial, etc.) that is enclosed in another watertight and durable secondary container that is securely sealed. Several primary receptacles may be enclosed in the secondary container if there is adequate cushioning material between them to prevent breakage during normal handling, and if the total volume of the material in all enclosed primary receptacles does not exceed 50 ml for liquids or 50 g for solids. The primary receptacle(s) and the secondary container must be marked with the international biohazard symbol as shown in Exhibit 8.7c(2).

c. The space between the primary receptacle(s) and the secondary container at the top, bottom, and sides must contain enough absorbent material to take up the entire contents of the primary receptacle(s) in case of breakage or leakage.

d. The primary receptacle(s) and the secondary container must be securely enclosed in an outer shipping container constructed of fiberboard or other equivalent material. No external surface of the outer shipping container may be less than 3.9 inches (100 mm) as required by 49 CFR 173.196. An itemized list of the contents of the primary receptacle(s) must be enclosed between the secondary container and the outer shipping container.

e. Each mailpiece must be designed and constructed so that, if it were subject to the environmental and test conditions in 49 CFR 178.609, there would be no release of the contents to the environment and no significant reduction in the effectiveness of the packaging.

f. All mailpieces sent under 8.5 must be sent First- Class Mail or Priority Mail and must be marked on the address side with the proper shipping name and UN number of the material (e.g., "UN 2814, Infectious Substances, Affecting Humans" or "UN 2900, Infectious Substances, Affecting Animals"). Each mailpiece must bear a DOT Class 6 label for infectious substances (etiologic agents), proper UN package specification markings, and orientation markings. A shipping paper is required. Any mailpiece classified as a Risk Group 4 material and that contains any of the select agents or toxins listed in 42 CFR 73.4 or 73.5 must meet all requirements in 42 CFR 72 and must also be sent using Registered Mail service.

g. Articles that include dry ice as a refrigerant for the infectious substance must meet the requirements in 49 CFR 173.196(b)(2)(ii).

8.6 Packaging for Diagnostic Specimens in Risk Group 2 or 3

A diagnostic (clinical) specimen known or suspected to contain a Risk Group 4 pathogen must be packaged under 8.5. A diagnostic specimen classified in Risk Group 1 must be packaged under 8.10. A diagnostic specimen classified in Risk Group 2 or 3 and that meets the definition in 8.2d must be sent as First-Class Mail, Priority Mail, or Express Mail. Such materials must be packaged in a triple packaging, consisting of a primary receptacle, secondary container, and outer shipping container, subject to the following specific requirements:

a. Liquid Diagnostic (Clinical) Specimens.

(1) The specimen must be contained in a leakproof and securely sealed primary receptacle. A single primary receptacle may not contain more than 500 ml of a specimen. Multiple primary receptacles are permitted in a single mailpiece if the mailpiece does not contain more than 4,000 ml. The primary receptacle(s) must be surrounded with sufficient cushioning material to withstand shock and pressure changes and with absorbent material capable of taking up the entire liquid contents should the primary receptacle(s) leak.

(2) The primary receptacle(s) and the absorbent material must be securely packed within a secondary container in such a way that, under normal conditions of transport, the primary receptacle cannot break, be punctured, or leak its contents into the secondary container.

(3) The secondary container must be leakproof, securely sealed, and placed within a strong outer shipping container having suitable cushioning material such that any leakage of the contents does not impair the protective properties of the cushioning material or the outer shipping container. The secondary container must be marked with the international biohazard symbol as shown in Exhibit 8.7c(2).

(4) The primary receptacle(s) or the secondary container must be capable of withstanding, without leakage, an internal pressure producing a pressure differential of not less than 0.95 bar, 14 psi (95 kPA). The completed mailpiece must be capable of successfully passing the drop test in 49 CFR 178.603 at a drop height of at least 1.2 meters (3.9 feet). The address side of the outer shipping container must be clearly and durably marked "Diagnostic Specimen." A shipping paper is not required.

b. Solid (or Dried) Diagnostic Specimens.

(1) The primary receptacle must be siftproof with a capacity of not more than 500 g (1.1 pounds).

(2) If several fragile primary receptacles are placed in a single secondary container, they must be individually wrapped or separated with sufficient cushioning material to prevent contact between them. The secondary container must be siftproof to contain the contents should the primary receptacle(s) leak. The secondary container must be marked with the international biohazard symbol as shown in Exhibit 8.7c(2).

(3) The outer shipping container may not exceed 4 kg (8.8 pounds) capacity. The outer shipping container must be clearly and durably marked "Diagnostic Specimen." A shipping paper is not required.

8.7 Sharps Waste and Other Mailable Regulated Medical Waste

Regulated medical waste and sharps waste known to contain or suspected of containing an infectious substance in Risk Group 4 are nonmailable. Regulated medical waste and sharps waste as defined in 8.2e and 8.2g, respectively, and classified in Risk Group 1, 2, or 3 are permitted for mailing only using merchandise return service (see S923) with First-Class Mail or Priority Mail, subject to the following requirements:

a. Authorization. Each distributor or manufacturer of a complete regulated medical waste or sharps waste mailing container system (including all component parts required to safely mail such waste to a storage or disposal facility) must obtain authorization from the USPS prior to mailing. Before applying for authorization, each type of mailing container system must be tested and certified under the standards in 8.7d by an independent testing facility. The manufacturer or distributor in whose name the authorization is being sought must submit a written request to the manager,

Mailing Standards, USPS Headquarters (see G043 for address). The request for authorization must contain the following:

(1) An irrevocable $50,000 surety bond or letter of credit as proof of sufficient financial responsibility to cover disposal costs if the manufacturer (or distributor) ceases doing business before all its waste container systems are disposed of or to cover cleanup costs if spills occur while the containers are in USPS possession. The surety bond or letter of credit must be issued in the name of the manufacturer or distributor seeking the authorization and must name the USPS as the beneficiary or obligee, as appropriate.

(2) Address of the headquarters or general business office of the distributor or manufacturer seeking the authorization.

(3) Address of each disposal and storage site.

(4) List of all types of mailing container systems to be covered by the request, a complete sample of each mailing container system, and proof of package testing certifications performed by the independent testing facility that subjected the packaging materials to the testing requirements in 8.7d.

(5) Copy of the proposed waste manifest (i.e., shipping paper) to be used with each mailing container system.

(6) 24-hour toll free telephone number for emergencies.

(7) List of the types of waste to be mailed for disposal in each mailing container system.

(8) Copy of the merchandise return service label to be used with each mailing container system.

b. Packaging. Regulated medical waste and sharps waste in Risk Group 4 are nonmailable. A waste material treated by steam sterilization, chemical disinfection, or other appropriate method, so it no longer meets the definition of an infectious substance in Risk Group 2, 3, or 4, must be packaged under 8.10. The packaging for regulated medical waste and sharps waste in Risk Group 1, 2, or 3 is subject to these standards:

(1) Regulated medical waste and sharps waste meeting the definitions in 8.2e and 8.2g, respectively, must be collected in a rigid, securely sealed, and leakproof primary receptacle. For sharps waste, the primary receptacle must also be puncture-resistant and may not have amaximum capacity that exceeds 3 gallons in volume. For regulated medical waste, the primary receptacle may not have a maximum capacity that exceeds 5 gallons in volume. Each primary receptacle may not contain more than 50 ml (1.66 ounces) of residual waste liquid. Each primary receptacle must display the international biohazard symbol shown in Exhibit 8.7c(2). Each primary receptacle must maintain its integrity when exposed to temperatures between 0° and 120°F.

(2) The primary receptacle must be packaged within a watertight secondary container or containment system. The secondary container may consist of more than one component. If one of the components is a plastic bag, it must be at least 3 mil in thickness and be used in conjunction with a strong fiberboard box. A plastic bag by itself does not meet the requirement for a secondary container. Several primary receptacles may be enclosed in a secondary container. The primary receptacle(s) must fit securely and snugly within the secondary container to prevent breakage during ordinary processing.

(3) The secondary container must be enclosed in a strong outer shipping container constructed of 200-pound grade corrugated fiberboard. The joints and flaps of the outer shipping container must be securely taped, glued, or stitched to maintain the integrity of the container. When tape or glue is used to secure an outer shipping container, the material must be water-resistant. Fiberboard boxes with interlock bottom flaps (i.e., easy-fold) are not permitted as outer shipping containers unless reinforced with water-resistant tape. The secondary container must fit securely and snugly within the outer shipping container to prevent breakage during ordinary processing.

(4) There must be enough material within a watertight barrier to absorb and retain three times the total liquid allowed within the primary receptacle (150 ml per primary receptacle) in case of leakage.

(5) Each mailpiece must not weigh more than 25 pounds.

(6) In each mailing container system, the authorized manufacturer or distributor must include a step- by-step instruction sheet that clearly details the proper sequence and method of container system assembly prior to mailing to prevent package failure during transport due to improper assembly. The instruction sheet must also include a customer service telephone number, or provide specific information on where such a telephone number is located elsewhere on the container system, for third-party end users to contact if they have assembly questions or find a component part is missing.

c. Mailpiece Labeling, Marking, and Documentation. Regulated medical waste and sharps waste must meet the following requirements:

(1) Each primary receptacle and outer shipping container must bear a label, which cannot be detached intact, showing: (a) the company name of the manufacturer or the distributor to which the mailing authorization is issued; (b) the USPS Authorization Number, and; (c) the container ID number (or unique model number) signifying that the packaging material is certified and that the manufacturer or distributor obtained the authorization required by 8.7a.

(2) The primary receptacle(s) and the outer shipping container must bear the international biohazard symbol in black with either a fluorescent orange or fluorescent red background as shown in Exhibit 8.7c(2).

Exhibit 8.7c(2) International Biohazard Symbol

exhibit 8.7c(2): international biohazard symbol.

(3) Each mailpiece must have a four-part waste manifest, which also serves as the shipping paper. The manifest must be affixed to the outside of the mailpiece in an envelope or similar carrier that can be easily opened and resealed to allow review of the document. The manifest must comply with all applicable requirements imposed by the laws of the state from which the container system is mailed. At a minimum, the information in Exhibit 8.7c(3) must be on the manifest.

Exhibit 8.7c(3) Manifest for Regulated Medical Waste and Sharps Waste Containers

1. Generator (Mailer) blank

a. Name.
b. Complete address (not a Post Office box).
c. Telephone number.
d. Description of contents of mailing container. "Regulated Medical Waste" or "Regulated Medical Waste-Sharps" is required as appropriate.
e. Date container was mailed.
f. State permit number of approved facility in which contents are to be disposed of.

2. Destination Facility (Disposal Site) blank

Complete address (not a Post Office box). blank

3. Generator's (Mailer's) Certification blank

The following certification statement must be printed on manifest:
"I certify that this container has been approved for the mailing of [insert either "regulated medical waste" or "sharps waste," as appropriate], has been prepared for mailing in accordance with the directions for that purpose, and does not contain excess liquid or nonmailable material in violation of the applicable Postal Service regulations. I AM AWARE THAT FULL RESPONSIBILITY RESTS WITH THE GENERATOR (MAILER) FOR ANY VIOLATION OF 18 USC 1716 WHICH MAY RESULT FROM PLACING IMPROPERLY PACKAGED ITEMS IN THE MAIL. I also certify that the contents of this consignment are fully and accurately described above by proper shipping name and are classified, packed, marked, and labeled, and in proper condition for carriage by air according to the national governmental regulations."
This statement must be followed by printed or typewritten name of generator (mailer), signature of generator, and date signed.

4. Destination Facility (Storage or Disposal Site) blank

The following certification statement of receipt, treatment, and disposal must be printed on manifest:
"I certify that the contents of this container have been received, treated, and disposed of in accordance with all local, state, and federal regulations."
This statement must be followed by printed or typewritten name of an authorized recipient at destination facility, signature of authorized recipient, and date signed.

5. Transporter Intermediate Handler Other Than the Postal Service (If Different From Destination Facility) blank

a. Name.
b. Complete address (not a Post Office box).
c. Printed or typewritten name of transporter or intermediate handler.
d. Signature of transporter or intermediate handler and date signed.

6. Serialized Waste Manifests blank

Each waste manifest or mail disposal service shipping record must be serialized using a unique numbering system for identification purposes.

7. Comment Area blank

Each manifest must contain an area designated for entering comments or noting discrepancies.

8. Completion and Distribution of Waste Manifest blank

Each manifest must contain instructions for properly completing the four-part form. Copies of the form must be distributed as follows:
a. One copy must be kept by generator (mailer).
b. One copy must be kept by transporter or intermediate handler for 90 days.
c. One copy must be kept by destination facility for 90 days.
d. One copy must be mailed to generator by destination facility.

9. Emergency Telephone Number blank

Each manifest must bear the following statement with appropriate information:
"IN CASE OF EMERGENCY, OR THE DISCOVERY OF DAMAGE OR LEAKAGE, CALL 1-800-###-####."

(4) The outer shipping container must bear a properly prepared merchandise return service label (see S923). The merchandise return service permit must be held in the same name as that of the authorized medical waste mailer.

(5) The outer shipping container must be marked on two opposite side walls with the package orientation marking in 49 CFR 173.312 to identify the proper upright position of the mailpiece during handling.

(6) Mailpieces containing regulated medical waste or sharps waste must be marked on the address side with the correct UN number and proper shipping name (e.g., "Regulated Medical Waste, UN 3291" or "Regulated Medical Waste-Sharps, UN 3291").

d. Package Testing. Testing must be performed by an independent testing facility on one sample of each type of mailing container system to prove compliance with 8.7a. The sample mailing container system must withstand the tests in 49 CFR 178.604 (leakproof test), 178.606 (stacking test), 178.608 (vibration standard), and 178.609(e), (f), and (h) (test requirements for packaging for infectious substances). In addition, the absorbent material must withstand an absorbency test that satisfies the requirements in 8.7b(4). The test results must show that if every container system prepared for mailing were to be subject to the environmental and test conditions in 49 CFR, there would be no release of the contents to the environment and no significant reduction in the effectiveness of the packaging. Periodic retesting must be performed whenever a change is made to the design of the container system or every 24 months, whichever occurs first.

8.8 Packaging of Used Health Care Products

A used health care product known or suspected to contain a Risk Group 4 pathogen is nonmailable. A used health care product meeting the definition in 8.2i, classified in Risk Group 1, 2, or 3, and being returned to the manufacturer or manufacturer's designee is mailable as First-Class Mail, Priority Mail, or Express Mail subject to the following packaging requirements:

a. Each used health care product must be drained of liquid to the extent possible and placed in a watertight primary receptacle designed and constructed to ensure that it remains intact under normal conditions of transport. For a used health care product capable of cutting or penetrating skin or packaging material, the primary receptacle must be capable of retaining the product without puncture of the packaging under normal conditions of transport. The primary receptacle must be marked with the international biohazard symbol as shown in Exhibit 8.7c(2).

b. Each primary receptacle must be placed inside a watertight secondary container designed and constructed to ensure that it remains intact under normal conditions of transport. The secondary container must also be marked with the international biohazard symbol as shown in Exhibit 8.7c(2).

c. The secondary container must be placed inside an outer shipping container with sufficient cushioning material to prevent movement between the secondary container and the outer shipping container. An itemized list of the contents of the primary receptacle and information concerning possible contamination with a Division 6.2 material, including its possible location on the product, must be placed between the secondary container and the outer shipping container. A shipping paper and a content marking on the outer shipping container are not required.

8.9 Packaging of Forensic Material in Risk Groups 2 and 3

Forensic material in Risk Group 1 sent on behalf of a U.S. government, state, local, or Indian tribal government agency must be packaged under 8.10. Forensic material known or suspected to contain a Risk Group 4 infectious substance must be packaged under 8.5. Forensic material known or suspected to contain a Risk Group 2 or 3 pathogen is mailable as First-Class Mail, Priority Mail, or Express Mail when packaged in a triple packaging, consisting of a primary receptacle, secondary container, and outer shipping container as follows:

a. The forensic material must be held within a securely sealed primary receptacle. The primary receptacle must be surrounded by sufficient absorbent material (for liquids) and cushioning material to protect the primary container from breakage. The absorbent material must be capable of taking up the entire liquid contents of the primary receptacle in case of leakage. The primary receptacle must be marked with the international biohazard symbol as shown in Exhibit 8.7c(2).

b. The primary receptacle and the absorbent and cushioning material must be enclosed in a watertight and securely sealed secondary container. The secondary container must also display the international biohazard symbol as shown in Exhibit 8.7c(2).

c. The secondary container must be firmly and snugly packed within a strong outer shipping container that is securely sealed. A shipping paper and a content marking on the outer shipping container are not required.

8.10 Packaging for Risk Group 1 Materials

Division 6.2 materials in Risk Group 1 are not subject to regulation as hazardous materials (see 8.3), but when presented for mailing they must be properly packaged. Regulated medical waste, sharps waste, and used health care products classified in Risk Group 1 must be packaged and mailed under the applicable requirements in 8.7 or 8.8. All other Risk Group 1 materials are mailable as First-Class Mail, Priority Mail, Express Mail, or Package Services. Such materials must be held within a securely sealed primary receptacle. The primary receptacle must be surrounded by sufficient absorbent material (for liquids) and cushioning material to protect the primary receptacle from breakage. The absorbent material must be capable of taking up the entire liquid contents of the primary receptacle in case of leakage. Either the primary receptacle or the inner packaging must be marked with the international biohazard symbol as shown in Exhibit 8.7c(2). The primary receptacle and the absorbent and cushioning material must be snugly enclosed in a strong outer shipping container that is securely sealed. A shipping paper and a content marking on the outer shipping container are not required. Risk Group 1 diagnostic specimens and biological products are subject to the following packaging standards:

a. Liquid Diagnostic (Clinical) Specimens and Biological Products. A diagnostic (clinical) specimen in Risk Group 4 or a biological product in Risk Group 2, 3, or 4 must be packaged under 8.5. A diagnostic specimen in Risk Group 2 or 3 must be packaged under 8.6. The packaging of a diagnostic specimen in Risk Group 1 (e.g., a urine specimen or blood specimen used in drug-testing programs or for insurance purposes) or a biological product (e.g., polio vaccine) in Risk Group 1 is subject to the following standards:

(1) Not Exceeding 50 ml. A diagnostic specimen or biological product consisting of 50 ml or less per mailpiece must be packaged in a securely sealed primary receptacle. Two or more primary receptacles whose combined volume does not exceed 50 ml may be enclosed within a single mailpiece. Sufficient absorbent material and cushioning material to withstand shock and pressure changes must surround the primary receptacle(s), or be otherwise configured to take up the entire liquid contents in case of leakage. The primary receptacle(s) and the absorbent cushioning must be enclosed in a secondary container having a leakproof barrier that can prevent failure of the secondary container if the primary receptacle(s) should leak during transport. The secondary container must be securely sealed and it may serve as the outer shipping container provided it has sufficient strength to withstand ordinary postal processing. The secondary container must be marked with the international biohazard symbol as shown in Exhibit 8.7c(2), except when the secondary packaging also serves as the outer shipping container. In that case, the biohazard symbol must appear either on the inner packaging or on the primary container. A shipping paper and a content marking on the outer shipping container are not required.

(2) Exceeding 50 ml. A clinical specimen or biological product that exceeds 50 ml must be packaged in a securely sealed primary receptacle. A single primary receptacle must not contain more than 500 ml of specimen. Two or more primary receptacles whose combined volume does not exceed 500 ml may be enclosed in a single secondary container. Sufficient absorbent material and cushioning material to withstand shock and pressure changes must surround the primary receptacle(s), or be otherwise configured to take up the entire liquid contents in case of leakage. The primary receptacle(s) and the absorbent cushioning must be enclosed in a secondary container having a leakproof barrier that can prevent failure of the secondary container if the primary receptacle(s) should leak during transport. The secondary container cannot serve as the outer shipping container. The secondary container must be marked with the international biohazard symbol as shown in Exhibit 8.7c(2). The secondary container must be securely and snugly enclosed in a fiberboard box or container of equivalent strength that serves as the outer shipping container. The maximum amount of a specimen that may be enclosed in a single mailpiece must not exceed 4,000 ml. A shipping paper and a content marking on the outer shipping container are not required.

b. Solid (or Dried) Specimens. A solid or dry specimen, such as a saliva swab, blood spot, or fecal smear in Risk Group 1 must be completely dried prior to placing it in or on a secure primary receptacle. Cushioning material to withstand shock and pressure changes is only required if the dry specimen is held in a breakable primary receptacle. When required, the cushioning material must surround the primary receptacle to prevent breakage or damage to the primary receptacle. The primary receptacle (and cushioning material, if required) must be enclosed in a secondary container having a leakproof barrier that can prevent failure of the secondary container if the primary receptacle breaks during shipment. The secondary container must be securely sealed and it may serve as the outer shipping container provided it has sufficient strength to withstand ordinary postal processing. The secondary container must be marked with the international biohazard symbol as shown in Exhibit 8.7c(2), except when the secondary packaging also serves as the outer shipping container. In that case, the biohazard symbol must appear either on the inner packaging or on the primary container. A shipping paper and a content marking on the outer shipping container are not required.

9.0 RADIOACTIVE MATERIALS (HAZARD CLASS 7)

[Change "Publication 52, Acceptance of Hazardous, Restricted, or Perishable Matter" to "Publication 52, Hazardous, Restricted, or Perishable Mail".]

10.0 CORROSIVES (HAZARD CLASS 8)

* * * * *

10.2 Mailability

[In item a, change "secondary packagings" to "secondary containers"; change "secondary packaging" to "secondary container"; and change "outer packaging" to "outer shipping container".]

[In item b, change "secondary packaging" to "secondary container" and change "outer packaging" to "outer shipping container".]

10.3 Marking

[In the first sentence, change "Surface Mail Only" to ""Surface Only" or "Surface Mail Only"".]

10.4 Nonspillable Wet Electric Storage Batteries

* * * * *

[Revise item a to read as follows:]

a. The nonspillable battery must be protected from short circuits, surrounded with sufficient cushioning material, and securely packaged in a strong fiberboard box that serves as the outer shipping container.

[In item b, change "outer packaging" to "outer shipping container".]

* * * * *

[In item d, change "50 pounds" to "25 pounds".]

11.0 MISCELLANEOUS HAZARDOUS MATERIALS (HAZARD CLASS 9)

11.1 Definition

[In the second sentence, delete "magnetized materials,".]

* * * * *

11.3 Marking

[In the first sentence, change "Surface Mail Only" to ""Surface Only" or "Surface Mail Only"".]

11.4 Dry Ice

[In item a, change the heading "Air Transportation" to "Air Transportation Requirements".]

[In item b, change the heading "Surface Transportation" to "Surface Transportation Requirements". Also change "Surface Mail Only" to ""Surface Only" or "Surface Mail Only"".]

* * * * *

[Renumber current 11.5 as new 12.0 to read as follows:]

12.0 OTHER REGULATED MATERIALS-MAGNETIZED MATERIALS

[Change the introductory paragraph in new 12.0 to read as follows (the remainder of new 12.0 is unchanged):]

A magnetized material is not classified within any of the nine hazard classes. Such material is regulated as a hazardous material only if offered for carriage on air transportation and when it has a magnetic field strength capable of causing the deviation of aircraft instruments. Regulated magnetized materials are mailable subject to the following limitations:

a. Definition.

[In the second sentence in item a, change "a hazard class 9 material" to "a hazardous material".]

b. Mailability.

[In the third sentence in item b, change "Publication 52" to "Publication 52, Hazardous, Restricted, and Perishable Mail".]

* * * * *

C024 Other Restricted or Nonmailable Matter

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[Renumber current 18.0 and 19.0 as new 19.0 and 20.0, and insert new 18.0 to read as follows:]

18.0 ODD-SHAPED ITEMS IN PAPER ENVELOPES

Pens, pencils, key rings, bottle caps, and other similar odd- shaped items are not permitted in letter-size or flat-size paper envelopes unless they are wrapped within the other contents of the envelope to streamline the shape of the mailpiece and prevent damage during postal processing. If an odd-shaped item is not properly wrapped, it could burst through the envelope and cause injury to employees and damage to USPS processing equipment. Odd- shaped items that are properly wrapped within paper envelopes and sent at the First-Class Mail or Standard Mail nonautomation rates may be subject to the nonmachinable surcharge under E130 or E620, as applicable. Certain types of odd-shaped items, when properly wrapped, are permitted as automation rate letter-size mail subject to the standards in C810. Flat-size automation rate mail is subject to the uniform thickness requirement in C820.

* * * * *

C050 Mail Processing Categories

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