Management Instructions
Notices
Posters
Publications
New Forms
Revised Directives Handbooks
Manuals
Publications
Revised Forms (revised forms appear on the Web before they are stocked at MDC)
Obsolete Directives Management Instructions
Publications
- Policies and Procedures Information, Public Affairs and Communications, 8-7-03
|
Title of Mailing | Class and Type of Mail |
Requested Delivery Dates |
Number of Pieces (Millions) | Distribution | Presort Level | Comments |
JCP Customer Appreciation | Standard/ Postcard | 8/8/03-8/11/03 | 9.9 | Nationwide | Car-Rt | Harte-Hanks |
JCP Fall Women's Plus | Standard/Catalog | 8/8/03-8/11/03 | 2.0 | Nationwide | Car-Rt | Quebecorworld |
JCP Fall Value | Standard/Catalog | 8/9/03-8/14/03 | 9.0 | Nationwide | Car-Rt | RRDonnelley |
Cake Mix Doctor | Standard/Flat | 8/10/03-8/12/03 | 2.3 | Nationwide | 3/5-Digit, Car-Rt | Rodale/ALG Direct |
Seventh Avenue | Standard/ Catalog | 8/11/03-8/14/03 | 3.2 | Nationwide | Barcoded, Basic, 3/5-Digit, Car-Rt | Quad Graphics, Lomira, WI |
JCP Week 29 Hottest Sale of Them All | Standard/Flat | 8/12/03-8/14/03 | 18.4 | Nationwide | Car-Rt | Harte-Hanks |
JCP Men's Outdoor | Standard/Catalog | 8/15/03-8/18/03 | 1.4 | Nationwide | Car-Rt | Quebecorworld |
Alternative Cures | Standard/Flat | 8/17/03-8/19/03 | 4.0 | Nationwide | 3/5-Digit, Car-Rt | Rodale/ALG Direct |
Midnight Velvet | Standard/ Catalog | 8/18/03-8/21/03 | 2.8 | Nationwide | Barcoded, Basic, 3/5-Digit, Car-Rt | Quad Graphics, Lomira, WI |
The Sportsman's Guide, August Surplus | Standard/Catalog | 8/18/03-8/22/03 | 1.0 | Nationwide | 3/5-Digit, Car-Rt | Quebecor, Franklin, KY |
Orvis | Standard/Flat | 8/20/03-8/23/03 | 2.5 | Nationwide | 3/5-Digit, Car-Rt | Quad Graphics, Hartford, WI |
JCP JU 03 Early Fall Jewelry | Standard/Postcard | 8/21/03-8/23/03 | 2.0 | Nationwide | Car-Rt | Harte-Hanks |
Queen of Clean | Standard/Flat | 8/22/03-8/24/03 | 2.0 | Nationwide | 3/5-Digit, Car-Rt | Rodale/ALG Direct |
- Business Service Network Integration, Service and Market Development, 8-7-03 |
CUSTOMER COMPANION AND SUBMIT A LEAD
Two important new sales support tools are now available to help Postal ServiceTM employees improve the financial bottom line, as envisioned in the Postal Service's Transformation Plan.
"We've got the talent -
700,000 potential salespeople
dedicated to serving their nation.
Now we have the sales tools.
Let's get to work!"
Anita J. Bizzotto,
Senior Vice President and
Chief Marketing Officer
One new tool opens the door to a vast library of product and service information. This tool - the Customer Companion Intranet Web site - provides the very latest sales support materials, professionally produced to help facilities handle customer inquiries and promote Postal Service products and services.
The other new tool - the Submit a Lead form - gives every employee a direct connection to Postal Service Marketing professionals. This is an easy-to-complete form to identify potential new business customers - companies that can use the mail to become more successful, thereby making the Postal Service more successful, too.
The Customer Companion Intranet Web site provides Postal Service facilities with access to top-of-the-line sales materials. It features six categories of information, provides descriptions of the sales support materials, and in most cases provides downloadable and printable PDF files that can be printed immediately on site or taken via disk to a local print shop. Professional, high-quality sales materials are just a couple of mouse clicks away.
To access Customer Companion, go to http://blue.usps.gov, at the top click on Headquarters, and under "Marketing" click on Customer Companion. Once you're at the site, it's easy to find the sales materials you're looking for. The following six categories help you find the most current information on any product or service:
Basic Search - a key-word search of the full list of support materials.
Display All - a list of all of the sales support materials, along with descriptions of each item.
Account Manager Search - an advanced search of sales support materials by customer segments, strategy, features, and type of sales support materials.
Product Search - a search of sales support materials by type of product, such as Direct Mail, Express MailŪ service, Package Services, etc.
Product Fact Sheets - a listing of sales support fact sheets.
New and Revised Items - a list of new or recently updated sales materials.
The site also has a Frequently Asked Questions (FAQs) section to provide you with more information, and also a link to the Submit a Lead form.
If your office does not have Intranet access, you can use the order form that accompanies this article to review the available sales support materials and to place orders. The order form starts on page 9 of this Postal Bulletin.
"I really like the website," writes a postmaster from Oakland, CA. "It's easy, friendly and very useful."
From White Plains, NY: "As a
retail supervisor, I especially
like the fact sheets to use as
handouts for customers and
retail clerks."
From Boca Raton, FL: "The support documents for our products are terrific. Long overdue."
You may not know it, but most sales leads originate internally from Postal Service employees. Letter carriers, clerks, mail handlers, support staff - anyone can submit a lead about a business customer who does not use the mail, or who could be using more of our mailing services.
To build on this foundation of success, Postal Service employees can access the new Submit a Lead system via the Internet - at or at work - or via hardcopy forms, and help make Postal Service retail terminals ring with new volume and revenue.
To access the Submit a Lead form on the Internet, type in http://mcd.tteam.com/referral/salesref.htm and then click on Submit a Lead, which is highlighted in the text. Also, the Customer Companion Intranet Web site has a button at the top of its page that provides access to the Submit a Lead form.
The Submit a Lead form asks for the following information:
The company's name, address, and contact information.
The Postal Service employee's name and contact information.
How the Postal Service employee wishes to be notified of the outcome of the lead.
The Postal Service product(s) and service(s) that the company might be interested in using.
Competitor usage information, if known.
You can complete the form electronically, or you can print a copy of the form and mail it or fax it to your area representative. The area representative will then route the information to sales professionals who will qualify the lead and record the appropriate data, and they will make a point of letting you know what sales opportunities come from your lead.
If you are unable to access the form via the Intranet, you can use the hardcopy version - PS Form 6681, Submit a Lead - that is printed on page 8 of this Postal Bulletin. Complete the form and mail it to the appropriate area representative, as noted in the list on this page.
"Employees across the country have told us that if they just had the materials, they could help business customers discover the power of the mail," said Jerry W. Whalen, Vice President of Sales. "Well, here they are. Customer Companion and Submit a Lead will help employees help the Postal Service to grow volume and revenue for the future."
The area representatives who will handle your copies of PS Form 6681, Submit a Lead, are listed below. Find your representative, enter the necessary information in the appropriate places on the form, and mail it to the address shown.
DOUG RUTH
CAPITAL METRO AREA
US POSTAL SERVICE
22520 RANDOLPH DR
DULLES VA 20101-9990
TYLER THOMAS
EASTERN AREA
US POSTAL SERVICE
PO BOX 9998
CHARLOTTE NC 28221-9998
TIM REETER
GREAT LAKES AREA
US POSTAL SERVICE
5800 PHANTOM DR
HAZELWOOD MO 63042-2487
SANDY WHITE
US POSTAL SERVICE
1735 N LYNN ST RM 5029
ARLINGTON VA 22209-6620
DEBORAH CARLIN POLHILL
NEW YORK METRO AREA
US POSTAL SERVICE
421 8TH AVE RM 3211
NEW YORK NY 10199-9903
TOM HUTCHINSON
NORTHEAST AREA
US POSTAL SERVICE
6 GRIFFIN RD N
WINDSOR CT 06006-7090
GEORGE PARSONS
PACIFIC AREA
US POSTAL SERVICE
390 MAIN ST STE 720
SAN FRANCISCO CA 94105-2099
PAUL WATKINS
SOUTHEAST AREA
US POSTAL SERVICE
255 N HUMPHREYS BLVD
MEMPHIS TN 38166-0870
KEITH HILLER
SOUTHWEST AREA
US POSTAL SERVICE
8200 BROOKRIVER DR STE N500
DALLAS TX 75247-4307
DENISE NAWAA
WESTERN AREA
US POSTAL SERVICE
1745 STOUT ST STE 301
DENVER CO 80299-0301
The following is a list of the sales support materials available through the Customer Companion Intranet Web site and a brief description of each item. Facilities without access to the Postal Service Intranet may use this list to review items and place orders. Please make a copy of the form for future orders.
When placing an order with this document, write the quantities next to the materials you wish to order, and be sure to fill in the shipping information for where you want the items shipped. Then mail or fax the form to your district marketing manager.
Name: ____________________________________________________________________________________________
Address: __________________________________________________________________________________________
Phone: ___________________________________________________________________________________________
Sales Support Materials | Description of Sales Support Materials | Requested Quantities |
---|---|---|
Focus of Materials: Direct Mail | ||
A Wide Choice of Formats | One-page sales sheet that offers several Direct Mail formats to help customers deliver
their message when using Direct Mail. Format: PDF (AMSST08) |
blank |
Cross-selling and up-selling |
One-page sales sheet that outlines benefits of Direct Mail. Contents include:
cross-selling, up-selling, brand equity, cost savings, and convenience. Format: PDF (AMSST10) |
blank |
Direct Mail Fact Sheet | One-page sheet containing ideas to build business and target audiences with Direct
Mail. Format: PDF (02ADSMASM023fs) |
blank |
Direct Mail by the Numbers | 8-1/2x11, 90-page customer guide to Direct Mail. The manual includes: an overview of
Direct Mail, mailing lists, database management, creative, production and budget,
testing, mailing, and a resource guide and glossary. Format: Hardcopy (02ADMOTH020) |
blank |
Direct Mail for Dummies | 5x8-1/2, 108-page easy-to-use guide on the Direct Mail process. Included: creating a
Direct Mail plan, mail piece content and artwork, mailing lists, and measuring response
and results. Format: Hardcopy (dmfordummies) |
blank |
Direct Mail Success Story | Two-page article on International Business Systems' First-Class Mail Direct Marketing
strategy. Format: PDF (02ADMASM023-ss) |
blank |
Highly Targeted Marketing Tool | One-page sales sheet on Direct Mail marketing for business customers. Contents
include: achieving marketing goals, ad mail advantages, reliability, and cost reduction
information. Format: PDF (AMSST07) |
blank |
Sales Support Materials | Description of Sales Support Materials | Requested Quantities |
Sales Support Material Type: Idea Starters for Direct Mail | ||
Retail Industry Idea Starter #1 | 4-1/2x10 Information card Q&A for Retailers: How frequently should you use mail? Format: PDF (RICCARD001) |
blank |
Retail Industry Idea Starter #2 | 4-1/2x10 Information card for Retailers: Examining your brand identity. Format: PDF (RICCARD002) |
blank |
Retail Industry Idea Starter #3 | 4-1/2x10 Information card for Retailers: Points on how to make employees a powerful
business advantage. Format: PDF (RICCARD003) |
blank |
Retail Industry Idea Starter #4 | 4-1/2x10 Information card for Retailers: Using customer input to improve your
business. Format: PDF (RICCARD004) |
blank |
Retail Industry Idea Starter #5 | 4-1/2x10 Information card for Retailers: Using Direct Mail to recapture customers. Format: PDF (RICCARD005) |
blank |
Retail Industry Idea Starter #6 | 4-1/2x10 Information card for Retailers: Using Direct Mail to reward your best
customers. Format: PDF (RICCARD006) |
blank |
Direct Mail Sales Support Materials by Industry Type | ||
www.usps.com/directmail Fact Sheet | One-page sheet outlining the information available on the Direct Mail Web site for
mailers planning a Direct Mail campaign. Format: PDF (01ADMSSP014) |
blank |
Sales Support Materials for New Services | ||
Repositionable Notes Fact Sheet | One-page sheet summarizing the advantages of using Repositionable Notes on Direct
Mail. Format: PDF (O2ADMASM024-fs) |
blank |
Repositionable Notes FAQs | One-page sheet with basic Q&As on the service. Format: PDF (02ADMASM024-faq) |
blank |
Direct Mail Sales Support Materials: Simple Formulas Brochures | ||
12 secrets to getting more response from your mail | Part of the Simple formulas series to assist your customers with helpful tips, tricks and
trade secrets for using the mail to grow business. Format: PDF |
blank |
12 ways to drive traffic to your store | Part of the Simple formulas series to assist your customers with helpful tips, tricks and
trade secrets for using the mail to grow business. Format: PDF |
blank |
3 facts about the mail and growing your business | Part of the Simple formulas series to assist your customers with helpful tips, tricks and
trade secrets for using the mail to grow business. Format: PDF |
blank |
30 minutes online and you're mailing like a pro | Part of the Simple formulas series to assist your customers with helpful tips, tricks and
trade secrets for using the mail to grow business. Format: PDF |
blank |
4 ingredients of mail that sell | Part of the Simple formulas series to assist your customers with helpful tips, tricks and
trade secrets for using the mail to grow business. Format: PDF |
blank |
5 plans to partner for savings | Part of the Simple formulas series to assist your customers with helpful tips, tricks and
trade secrets for using the mail to grow business. Format: PDF |
blank |
7 pointers on sales prospecting through the mail | Part of the Simple formulas series to assist your customers with helpful tips, tricks and
trade secrets for using the mail to grow business. Format: PDF |
blank |
8 tactics to trim printing and mailing costs | Part of the Simple formulas series to assist your customers with helpful tips, tricks and
trade secrets for using the mail to grow business. Format: PDF |
blank |
A 3-part test for every mailing and how to grade it | Part of the Simple formulas series to assist your customers with helpful tips, tricks and
trade secrets for using the mail to grow business. Format: PDF |
blank |
A 5-step plan to win business | Part of the Simple formulas series to assist your customers with helpful tips, tricks and
trade secrets for using the mail to grow business. Format: PDF |
blank |
Stirring up sales with a simple catalog | Part of the Simple formulas series to assist your customers with helpful tips, tricks and
trade secrets for using the mail to grow business. Format: PDF |
blank |
Sales Support Materials | Description of Sales Support Materials | Requested Quantities |
The 11 gold mines in your customer list | Part of t he Simple formulas series to assist your customers with helpful tips, tricks and
trade secrets for using the mail to grow business. Format: PDF |
blank |
The 5 habits of highly effective postcards | Part of t he Simple formulas series to assist your customers with helpful tips, tricks and
trade secrets for using the mail to grow business. Format: PDF |
blank |
The 6 features of graphic design that sells | Part of the Simple formulas series to assist your customers with helpful tips, tricks and
trade secrets for using the mail to grow business. Format: PDF |
blank |
The recipe for creating a successful mailing list | Part of the Simple formulas series to assist your customers with helpful tips, tricks and
trade secrets for using the mail to grow business. Format: PDF |
blank |
The who, what, when, where, why of getting your message out | Part of the Simple formulas series to assist your customers with helpful tips, tricks and
trade secrets for using the mail to grow business. Format: PDF |
blank |
Turn a good customer into a loyal customer in 7 steps | Part of the Simple formulas series to assist your customers with helpful tips, tricks and
trade secrets for using the mail to grow business. Format: PDF |
blank |
Turn customer data into profitable information | Part of the Simple formulas series to assist your customers with helpful tips, tricks and
trade secrets for using the mail to grow business. Format: PDF |
blank |
Sales Support Materials for Web Applications and NetPost | ||
NetPost CardStore service | One-page summary on the advantages of NetPost CardStore service for all size
businesses. It's many creative options assist in building customer retention. Format: PDF (cardstore) |
blank |
NetPost CardStore service Fact Sheet | One-page sheet describing the online greeting card and postcard service. Contents
include: an overview of the service, how to personalize the mailing, and special
features for business customers. Format: PDF (02MOLSHT038) |
blank |
NetPost CardStore service FAQs | One-page sheet with basic and technical Q&As. Format: PDF (02MOLSHT038) |
blank |
NetPost Certified Mail Sales Call Ideas | Helpful hints, essential information, Q&As, and a rate sheet for selling NetPost Certified
Mail service. Format: PDF (prior2salescall) |
blank |
NetPost Certified Mail service | One-page summary of NetPost business solutions for mailers who need the traditional
benefits of Certified Mail and the convenience of online availability. Format: PDF (npcmfact3) |
blank |
NetPost Certified Mail service Fact Sheet | One-page sheet highlighting this online Certified Mail service. Contents include: an
overview of the service, Electronic Tracking and Confirmation information, and special
options for high-volume customers. Format: PDF (02MOLSHT035) |
blank |
NetPost Certified Mail service FAQs | One-page sheet with basic and technical Q&As. Format: PDF (02MOLSHT035-b) |
blank |
NetPost Mailing Online service | One-page summary of the features and benefits of NetPost Mailing Online, a desktop to
doorstep printing and mailing service. Format: PDF (mailingonline) |
blank |
NetPost Mailing Online service Fact Sheet | One-page sheet describing the convenience, cost savings, and creative options
available for a mailing using NetPost Mailing Online. Format: PDF (02MOLSHT037) |
blank |
NetPost Mailing Online service FAQs | One-page sheet with basic and technical Q&As. Format: PDF (02MOLSHT037) |
blank |
NetPost Premium Postcards service | One-page overview of the features of online NetPost Premium Postcard service for all
size businesses. Format: PDF (ppcards) |
blank |
NetPost Premium Postcards service Fact Sheet | One-page information sheet for business customers on the convenience, cost savings,
advantages, and quality of a mailing when using NetPost Premium Postcard service. Format: PDF (02MOLSHT036) |
blank |
NetPost Premium Postcards service FAQs | One-page sheet with basic and technical Q&As. Format: PDF (02MOLSHT036-b) |
blank |
Sales Support Materials | Description of Sales Support Materials | Requested Quantities |
Sales Support Material for First-Class Mail | ||
First-Class Features and Benefits Sheet | Two-page FAB sheet describing First-Class mail as an effective tool for Customer
Relationship Management. Format: PDF (03SUPSHT153) |
blank |
International | ||
Global Airmail Rate Sheet - Letter-Post | Two-page document with the country list and rates for Letter-Post and Airmail M-Bags. Format: PDF (01GDSSSP081) |
blank |
Global Economy Mail Parcel Post Rate Sheet | Two-page document with the rate groups and the country list. Format: PDF (01GDSSSP82) |
blank |
Global Economy Mail Rate Sheet - Letter Post | Two-page document with the country list and the rates for Letter-Post, Economy
M-Bags, and books, sheet music and periodicals. Format: PDF (02GDSSHT095) |
blank |
Global Express Guaranteed (GXG) Document Rate Sheet | Two-page document with rates and the country list for GXG Document Service. Format: PDF (02GDSSHT098) |
blank |
Global Express Guaranteed (GXG) Fact Sheet | One-page fact sheet that includes information on the DHL partnership, easy pick up
and drop-off, convenient payment, discounts, and guaranteed delivery with online track
and trace. Format: PDF (02GDSSHT101) |
blank |
Global Express Guaranteed (GXG) Merchandise Rate Sheet | Two-page document with rates and the country list for GXG Merchandise Service. Format: PDF (02GDSSHT099) |
blank |
Global Express Mail (GEM) Fact Sheet | One-page fact sheet describing this 3 to 5 business day delivery service, ease of use,
and the availability of rate discounts through the EMCA program. Format: PDF (02GDSSHT091) |
blank |
Global Express Mail Rate Sheet | Two-page document with rates and the country list for Global Express Mail. Format: PDF (02GDSSHT097) |
blank |
Global Priority Mail (GPM) Fact Sheet | One-page fact sheet describing the features of this 4 to 6 business day delivery service.
Included: easy payment options, and flat rate envelope information. Format: PDF (02GDSSHT100) |
blank |
Global Priority Mail Rate Sheet | Two-page document with the destination country list and rates for small flat-rate and
large flat-rate envelopes, and variable weight rates for Rate Groups 1-5. Format: PDF (03GDSSHT116) |
blank |
Global Standard Services Fact Sheet | One-page fact sheet describing the features of international air and surface options for
Parcel Post and Letter-post. Format: PDF (02GDSSHT102) |
blank |
International Priority Airmail (IPA) Fact Sheet | One-page fact sheet describing this secure, cost effective, volume airmail service.
Included: payment methods, return information, and minimum requirements. Format: PDF (01GDSSHT046) |
blank |
International Priority Airmail Rate Sheet | Two-page document with per-piece, drop shipment per pound, and full service per
pound rates, and the country list. Format: PDF (02GDSSSP086) |
blank |
International Surface Airlift Rate Sheet | Two-page document with the country list and rates for per-piece, per-pound, and
M-Bag. Format: PDF (02GDSSSP085) |
blank |
Sales Support Material for Package Services | ||
Click-N-Ship brochure | A 4x8 brochure that summarizes the features and ease of use of Click-N-Ship service. Format: PDF and Hardcopy Format: PDF (03SUPBR0126) |
blank |
Confirmation Services Tech Sheet | One-page sheet on technical information for mailers interested in electronic option
Delivery and Signature Confirmation services. Format: PDF (03EPSASM081-ts) |
blank |
PSFORM1357 | Forms utilized for electronic confirmation services. Format: PDF (ps1357s) |
blank |
PSFORM5051 | Forms utilized for electronic confirmation services. Format: PDF (ps5051) |
blank |
PSFORM5051-C | Forms utilized for electronic confirmation services. Format: PDF (ps5051c) |
blank |
Delivery Confirmation Fact Sheet | One-page sheet describes Delivery Confirmation service features. Contents include
information on: verification of delivery status, class of mail options, and electronic option
Delivery Confirmation service. Format: PDF (03SUPSHT130) |
blank |
Sales Support Materials | Description of Sales Support Materials | Requested Quantities |
Signature Confirmation Fact Sheet | One-page sheet highlighting Signature Confirmation service features. Contents include:
delivery and signature information, availability with mail classes and extra services, and
electronic option Signature Confirmation service information. Format: PDF (03EPSASM081-fs) |
blank |
Signature Confirmation FAQ | Four pages of Signature Confirmation service basic and technical Q&As. Format: PDF |
blank |
Express Mail Fact Sheet | One-page sheet containing information on: Express Mail service delivery guarantees,
convenient payment, delivery information availability, on demand pickup, and 24 hour
support. Format: PDF (02SUPSHT122) |
blank |
Express Mail Rate Sheet 7/02 | One-page sheet has the Express Mail service rates by pound and zone, as of June 30,
2002. Format: PDF (02SUPSHT117) |
blank |
Integrated Package Services - Folder | 9x12 "Total package" folder without inserts. Priority Mail, Express Mail, and Parcel
Select services are featured on the inside of the folder. Format: Hardcopy (02SUPBRO109) |
blank |
Merchandise Return Service Fact Sheet | One-page sheet for business customers on the features of Merchandise Return
service. Information content: convenience, operational benefits, ease of use, options
available, and 24 hour support. Format: PDF (01SUPSHT072) |
blank |
Newgistic Inc Success Story | One-page success story about Newgistics and Merchandise Return Service. This
company provides a simplified return process for customers while significantly reducing
operating costs for retailers. Format: PDF (MRS) |
blank |
Parcel Select Brochure - Folder Only | 9x12 "Bang for your bulk" folder with no inserts. Parcel Select service information is
featured on the inside of the folder. Format: hardcopy (kit) (02SUPBRO109) |
blank |
Parcel Select Fact Sheet | One-page sheet describes Parcel Select features. Contents include: customized
service for parcel shipments, the delivery network, Delivery Confirmation service
features, and getting started as a Parcel Select mailer. Format: PDF (02SUPSHT115) |
blank |
Priority Mail Brochure - Folder Only | 9x12 "Fiscal Fitness" folder with no inserts. Priority Mail service information is featured
on the inside of the folder. Format: hardcopy (folder) (02SUPBRO108) |
blank |
Priority Mail Fact Sheet | One-page sheet containing: Priority Mail service features and information on the online
shipping site, Click-N-Ship, available on www.usps.com. Format: PDF (02SUPSHT112) |
blank |
Residential Delivery Indicator (RDI) Fact Sheet | One-page fact sheet that outlines the benefits of using this data product tool. RDI will
help reduce costly residential surcharges thereby saving money and improving shipping
operations. Format: PDF (03EPSHT094) |
blank |
Value-Added Services Fact Sheet | One-page sheet on value-added services for packages. Contents include information
on: Delivery Confirmation, Signature Confirmation, Click-N-Ship, and Merchandise
Return Service. Format: PDF (03SUPSHT123) |
blank |
- Sales Support Integration, Sales, 8-7-03
DMM REVISION
Effective August 7, 2003, Domestic Mail Manual (DMM) E751 Exhibit 8.0 is revised to delete two ZIP Codes. Now that these ZIP Codes have been deleted from this exhibit, drop shipments for these two ZIP Codes must be deposited at the locations specified in the Drop Ship Product maintained by the National Customer Support Center (NCSC) in order to be eligible for destination delivery unit (DDU) discount rates. For more information about the entry standards, please refer to DMM E751.1.1c.
We will incorporate this revision into the printed version of DMM 58 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.
Domestic Mail Manual (DMM)
* * * * *
E Eligibility
* * * * *
E700 Package Services
* * * * *
E750 Destination Entry
E751 Parcel Select
* * * * *
8.0 DELIVERY FACILITIES DIFFERENT FROM THOSE IN THE DROP SHIPMENT PRODUCT
* * * * *
Exhibit 8.0 Delivery Facilities Different From Those in the Drop Shipment Product
[Revise Exhibit E751.8.0 by deleting ZIP Code entries 02130 and 02134 for Massachusetts.]
* * * * *
- Operational Requirements and Integration,
Operations, 8-7-03
DMM REVISION
Effective July 15, 2003, Domestic Mail Manual (DMM) G995, is deleted to reflect the expiration of the experimental classification for Presorted Priority MailŪ service. The Postal ServiceTM conducted the experiment pursuant to the Decision of the Governors of the Postal Service on the Opinion and Recommended Decision of the Postal Rate Commission (PRC) in Docket No. MC2001-1. The experiment was approved to begin on July 15, 2001, and run for at least 2 years through July 15, 2003.
We will incorporate these revisions into the printed version of DMM 58 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.
Domestic Mail Manual (DMM)
* * * * *
G General Information
* * * * *
G900 Experimental Classification and Rate Filings
* * * * *
G990 Experimental Classifications and Rates
* * * * *
[Delete G995, Presorted Priority Mail, in its entirety due to the expiration of this experimental classification.]
* * * * *
- Mailing Standards,
Pricing and Classification, 8-7-03
DMM CORRECTION
The article titled "DMM Revision: Standard Mail PVDS Mailings - Clarification of Minimum Volume Requirement" in Postal Bulletin 22106 (7-10-03, pages 20-21), contained incorrect PS Form names in the second and third sentences in the third paragraph. The corrected text for the second and third sentences in that paragraph appears here:
The added text in DMM E650.1.3 clarifies that mailers may use the combined total piece count (or combined total weight) from a single presort file (showing all line items for all destinations in a mailing job) on the associated PS Form 3602-C, Consolidated Postage Statement - Supplement Standard Mail or Nonprofit Standard Mail (or a postage statement register), to meet the 200-piece or 50-pound minimum volume requirement for each mailing. By using this alternative, a mailer may enter fewer than 200 pieces at a single destination entry Post Office, provided that the single presort file listed on the associated postage statements and PS Form 3602-C (or a postage statement register) meets the 200-piece or 50-pound minimum volume requirement.
- Mailing Standards,
Pricing and Classification, 8-7-03
NOTICE
A recent change in the federal law in Title 7 United States Code section 2156 (7 USC 2156) further restricts the transport of live animals for fighting purposes. Before the change, the former language in the law did allow animals intended for fighting purposes to be mailed to states (and U.S. territories) where animal fighting is a legal venture. For example, fighting animals previously could be mailed to New Mexico, Louisiana, and Guam. This, however, is no longer permitted due to the change in the federal law that took effect on May 14, 2003.
Essentially, the change in 7 USC 2156 means that a live animal cannot be mailed for purposes of animal fighting ventures even to states (and U.S. Territories) in which animal fighting is legal. However, if a mailer wishes to mail a live animal for a purpose that does not involve an animal fighting venture and does not violate 7 USC 2156, the live animal would be mailable as permitted under the applicable mailing standards in Domestic Mail Manual (DMM) C022.3.0.
Postal ServiceTM employees are not to instruct or allow a mailer to mark a mailpiece containing a live animal being sent for fighting purposes as "For Breeding Purposes," as "Show Animal," or with any similar marking that may be fraudulent.
The penalty provision in 7 USC 2156 states that any person who violates the law will be fined not more than $15,000, imprisoned for not more than 1 year, or both, for each violation.
Postal Service employees who suspect a potential violation of 7 USC 2156 should notify the local office of the Postal Inspection Service and provide detailed information of the circumstances. Such detailed information can be passed on to the proper law enforcement officials for their review and determination as to whether appropriate follow- up action is warranted.
- Mailing Standards,
Pricing and Classification, 8-7-03
NOTICE
Revised mailing standards were issued in Postal Bulletin 22104 (6-12-03, pages 23-25), clarifying when it is permissible to use Delivery ConfirmationTM service or Signature ConfirmationTM service with mailpieces sent at First- Class MailŪ or Package Services rates. For these two classes of mail, Delivery Confirmation service or Signature Confirmation service may be used only for mail meeting the definition of "parcel" as defined in Domestic Mail Manual (DMM) S918.1.2 and S919.1.2. As a consequence, letter- size pieces and flat-size pieces mailed at First-Class Mail rates are ineligible for Delivery Confirmation and Signature Confirmation services. Flat-size pieces sent at Package Services rates are also ineligible for either special service.
Postal ServiceTM employees are reminded of these class-specific uses of Delivery Confirmation service and Signature Confirmation service:
Priority MailŪ: All Priority Mail pieces, regardless of mail processing category, are eligible for Delivery Confirmation service or Signature Confirmation service.
First-Class Mail: Only parcels are eligible for Delivery Confirmation service or Signature Confirmation service.
Package Services: Only parcels are eligible for Delivery Confirmation service or Signature Confirmation service.
Standard Mail: Only pieces subject to the residual shape surcharge are eligible for Delivery Confirmation service (and only with the electronic option). Standard Mail pieces, regardless of mail processing category or whether a residual shape surcharge is applied, are not eligible for any form of Signature Confirmation service.
The following table summarizes the availability and restrictions listed above. The definition of a parcel, for the purposes of using either Delivery Confirmation service or Signature Confirmation service, is in DMM S918.1.2 and S919.1.2.
Mail Class | Letter-Size | Flat-Size | Parcel |
Priority Mail | Yes | Yes | Yes |
First-Class Mail | No | No | Yes |
Standard Mail* | No | No | Yes |
Package Services | No | No | Parcel |
* Standard Mail: Signature Confirmation service not available. Only electronic option available for Delivery Confirmation service if residual shape surcharge paid.
If a customer requests Delivery Confirmation service or Signature Confirmation service for letter-size or flat-size mailpieces (other than Priority Mail pieces), Postal Service employees should explain the available alternatives, such as Certified MailTM service for First-Class Mail pieces, that might meet the customer's needs. If a First-Class Mail or Package Services mailpiece is prepared as a parcel as specified in DMM S918.1.2 or S919.1.2, the piece would be eligible for either special service.
- Mailing Standards,
Pricing and Classification, 8-7-03
DMM CORRECTION
Postal Bulletin 22106 (7-10-03) incorrectly stated in all Domestic Mail Manual (DMM) Revision articles that the changes would be incorporated into the printed version of DMM Issue 59. All DMM Revision articles published in Postal Bulletin 22106 will be included in the printed version of DMM Issue 58.
- Mailing Standards,
Pricing and Classification, 8-7-03
NOTICE
This notice clarifies the use of attachments and enclosures with mailpieces prepared and entered under Domestic Mail Manual (DMM) E660 as Customized MarketMail (CMM) pieces. The mailing standards for this new service, which take effect at 12:01 a.m. on Sunday, August 10, 2003, were published in Postal Bulletin 22106 (7-10-03, pages 27-38).
The following standards apply to attachments and enclosures for CMM pieces:
First-Class MailŪ Attachments and Enclosures. First- Class Mail pieces or any matter required under DMM E110 to be mailed as First-Class Mail pieces may not be attached to or enclosed within CMM pieces.
Standard Mail Attachments. Standard Mail pieces or any matter that qualifies as Standard Mail pieces under DMM E610 may not be attached to CMM pieces. For example, repositionable notes or merchandise samples may not be attached to CMM pieces. Permanently affixed address labels, however, are not considered attachments for this standard. DMM E610.4.5 presents the mailing standards and restrictions that apply to Standard Mail attachments for other types of Standard Mail pieces.
For clarification, Standard Mail pieces or any matter that qualifies as Standard Mail pieces under DMM E610 may be included within CMM pieces if completely contained within the CMM host piece. For example, if a CMM piece is constructed as a triangular envelope, Standard Mail matter such as coupons or small merchandise samples may be placed and sealed within the envelope, provided that the total weight of the CMM piece with the enclosures does not exceed 3.3 ounces and the CMM piece is no thicker than 3/4 inch at its thickest point.
The following table summarizes the mailing standards for attachments and enclosures for CMM pieces.
Attachment or Enclosure | Permitted With CMM? |
First-Class Mail attachment | No |
First-Class Mail enclosure | No |
Standard Mail attachment | No |
Mailers or Postal ServiceTM employees who have additional questions or need further clarification about attachments or enclosures with CMM pieces should contact their local business mail entry unit for guidance on these mailing standards.
- Mailing Standards,
Pricing and Classification, 8-7-03
PUBLICATION 49 OBSOLETION
Effective August 7, 2003, Publication 49, Getting Started With Standard Mail (July 2001 edition), is obsolete. The new Domestic Mail Manual (DMM) 200-A, A Guide to Mailing for Business and Organizations, along with the appropriate Quick Service Guides cited on page 58 of DMM 200-A, provides the same direction needed by customers preparing Standard Mail pieces.
DMM 200-A presents practical information on choosing the appropriate mail service for meeting business or organizational needs. DMM 200-A is designed around a logical sequence of decisions, from choosing the right postage payment method to understanding mail entry. With charts and samples, several checklists, clear examples, and concise writing, DMM 200-A can answer most of the strategic questions asked by small-volume and medium-volume business mailers.
A full description of the organization and tools contained in DMM 200-A appeared in the article "DMM Transformation: The DMM 200-A - A New Tool for Business Mailing" in Postal Bulletin 22106 (pages 39-44, 7-10-03). Customers can find the new DMM 200-A on the Postal Explorer Web site (http://pe.usps.gov) and in their local Post OfficeTM or business mail entry unit.
- Mailing Standards,
Pricing and Classification, 8-7-03