Domestic Mail
DMM REVISION
Clarification of Other Nonmailable Matter
Effective March 4, 2004, Domestic Mail
Manual (DMM) C010.10.2 is revised to clarify the handling of other
nonmailable matter. The word "forwarded" is replaced by "delivered"
since the reference concerns the delivery of and not the forwarding of nonmailable
matter.
We will incorporate this revision into the printed version
of DMM 59 and into the monthly update of the online DMM
available via Postal Explorer at http://pe.usps.gov.
Domestic Mail Manual (DMM)
* * * * *
C Characteristics and Content
C000 General Information
C010 General Mailability Standards
* * * * *
10.0 NONMAILABLE MATTER
* * * * *
10.2 Other Nonmailable Matter
[Revise text to read as follows:]
Matter is nonmailable also when it cannot be delivered because of an illegible, incorrect, or insufficient address, or
when it does not meet USPS® standards for mail preparation, classification, postage rates, size, or weight.
* * * * *
- Mailing Standards,
Pricing and Classification, 3-4-04
DMM REVISION
Refunds for Undated Metered Mail
Effective March 4, 2004, Domestic Mail
Manual (DMM) P014 is revised to allow refunds for unused, undated
metered postage. This mailing standard will benefit any mailer who generates
significant quantities of unused, undated metered postage and is able to meet
the refund criteria. In addition, this revision includes minor clarifications
to the mailing standards for refunds of unused, dated meter indicia. Portions
of P014 are reorganized to consolidate all of the information related to submitting
a refund request for unused meter indicia. Also included is a clarification
to specify that a contract postal unit (CPU) will handle refunds for unused
meter indicia in accordance with the contract each CPU has executed with the
Postal Service for the sale of metered postage.
Inclusion of a date in meter indicia is
optional for Standard Mail and Package Services items. Many mailers choose
to omit the date to increase their production flexibility and allow them to
deposit the mailing at any time. The DMM is revised to allow the Postal Service
to grant a refund for undated metered mail when the mailer can provide sufficient
documentation with the refund request to support and validate the proper amount
of the refund, the date the mailing was prepared, and the validity of the indicia
on the mailpieces. The existing time-frame restrictions for dated metered mail
apply to undated metered mail. Additionally, refunds for unused, undated metered
postage will only be considered when the customer submits at least 500 mailpieces
from a single mailing, or, as an alternative, indicia worth at least $500 from
a single mailing, along with the required supporting documentation. When more
than one meter was used to prepare the mailing, a separate PS Form 3533, Application
and Voucher for Refund of Postage, Fees, and Services, must be submitted
for each meter used to print the unused indicia submitted for refund. Mailers
concerned about their inability to obtain a refund for unused, undated metered
postage because they have less than the required mail volume or cannot provide
the required documentation should use dated meter indicia or permit imprint
for their Standard Mail and Package Services mailpieces, as permitted, in lieu
of undated meter indicia.
We will incorporate these revisions into the printed version
of DMM 59 and into the monthly update of the online DMM
available via Postal Explorer at http://pe.usps.gov.
Domestic Mail Manual (DMM)
* * * * *
P Postage and Payment Methods
P000 Basic Information
P010 General Standards
* * * * *
P014 Refunds and Exchanges
* * * * *
2.0 POSTAGE AND FEES REFUNDS
2.1 Refund Standards
A refund for postage and fees may be made:
* * * * *
[Add new item e to read as follows:]
e. Under the terms of a contract between the contract
postal unit (CPU) and the USPS® for unused postage
printed by the CPU.
* * * * *
[Delete 2.5 and 2.6. Renumber current 2.7 through 2.12 as
new 2.5 through 2.10, respectively.]
* * * * *
2.7 Applying for Refund
[Revise text of renumbered 2.7 to read as follows:]
For refunds under 2.0, the customer must apply for a refund
on Form 3533; submit it to the postmaster; and provide the
envelope, wrapper, or a part of it showing the names and
addresses of the sender and addressee, canceled postage
and postal markings, or other evidence of postage and fees
paid. Refunds for metered postage are submitted under
3.0.
2.8 Ruling on Refund Request
[Revise text of renumbered 2.8 to read as follows:]
Refund requests are decided based on the specific type of
postage or mailing:
a. Refunds under 2.0. The local postmaster grants or
denies refunds under 2.0. The customer may appeal
an adverse ruling through the postmaster to the rates
and classification service center (RCSC) manager
who issues the final agency decision.
b. Dated metered postage, except for PC Postage®
systems, under 3.0. The postmaster at the licensing
Post Office grants or denies requests for refunds
for dated metered postage under 3.0. The licensee
may appeal an adverse ruling within 30 days through
the manager, Postage Technology Management,
USPS Headquarters (see G043 for address), who issues the final agency decision. The original meter indicia must be submitted with the appeal.
c. Undated metered postage under 3.0. The manager,
business mail entry (MBME), at the district Post
Office overseeing the mailer's licensing Post Office,
or designee authorized in writing, grants or denies requests for refunds for undated metered postage under 3.0. The customer may appeal a decision on
undated metered postage within 30 days through the
MBME, or designee, to the RCSC manager who issues the final agency decision. The original meter indicia must be submitted with the appeal.
d. PC Postage systems under 3.0. The system provider
grants or denies a request for a refund for dated indicia printed by PC Postage systems under 3.0 using
established USPS criteria. For dated PC Postage indicia only, the licensee may appeal an adverse ruling
within 30 days through the manager, Postage
Technology Management, USPS Headquarters, who
issues the final agency decision. The original indicia
must be submitted with the appeal.
e. Optional procedure (OP) mailings. Mailer's request
for a refund must be submitted to the manager, Business Mailers Support (BMS), USPS Headquarters
(see G043 for address).
* * * * *
3.0 REFUND REQUEST FOR POSTAGE
EVIDENCING SYSTEMS AND METERED
POSTAGE
* * * * *
[Revise title and text of 3.2 to read as follows:]
3.2 Unused, Dated Postage Evidencing System
Indicia, Except for PC Postage Indicia
Unused, dated postage meter indicia are considered for refund only if complete, legible, and valid. PC Postage indicia
refunds are processed under 3.3. All other metered postage refund requests must be submitted as follows:
a. The licensee must submit the request. The refund request must include proof that the person or entity requesting the refund is the licensee for the postage
meter that printed the indicia. Acceptable proof
includes a copy of the lease, rental agreement, or
contract.
b. The licensee must submit the request, along with the
items bearing the unused postage, to the licensing
Post Office. The items must be sorted by meter used
and then by postage value shown in the indicia, and
must be properly faced and packaged in groups of
100 identical items when quantities allow. The
request is processed by the USPS. The postmaster
approves or denies the refund request.
c. The licensee must submit the refund request within
60 days of the date(s) shown in the indicia.
d. When the unused metered postage is affixed to a
mailpiece, the refund request must be submitted with
the entire envelope or wrapper. The unused metered
postage must not be removed from the mailpiece
once applied.
e. Indicia printed on labels or tapes not stuck to wrappers or envelopes must be submitted loose and must
not be stapled together or attached to any paper or
other medium. However, self-adhesive labels printed
without a backing may be submitted on a plain sheet
of paper.
f. If a part of one indicium is printed on one envelope or
card and the remaining part on one or more others,
the envelopes or cards must be fastened together to
show that they represent one indicium.
g. Refunds are allowable for indicia on metered reply
envelopes only when it is obvious that an incorrect
amount of postage was printed on them.
h. The refund request must be submitted with a properly
completed Form 3533 (see I021). A separate Form
3533 must be completed for each meter for which a
refund is requested. All identifying information and all
sections related to the refund requested must be
completed. Charges for processing a refund request
for unused, dated meter indicia are as follows:
(1) If the total face value of the indicia is $350 or
less, the amount refunded is 90% of the face
value. USPS may process the refund payment
locally via a no-fee postal money order.
(2) If the total face value is more than $350, the
amount refunded is reduced by a figure representing $35 per hour, or fraction thereof, for the
actual hours to process the refund, with a minimum charge of $35. The postmaster will submit
the approved Form 3533 to the USPS Imaging
and Scanning Center for payment processing
through the Accounting Service Center.
[Renumber current 3.3 and 3.4 as new 3.5 and 3.6, respectively. Add new 3.3 and 3.4 to read as follows:]
3.3 Unused, Dated PC Postage Indicia
Unused, dated PC Postage indicia are considered for refund only if complete, legible, and valid. The refund request
must be submitted as follows:
a. Only the PC Postage licensee may request the refund. The licensee must submit the request, along
with the items bearing the unused postage, to the
system provider. The request is processed by the
provider, not the USPS.
b. The licensee must submit the refund request within
30 days of the date(s) shown in the indicia.
c. The refund request must be submitted as required by
3.2.d through 3.2.g.
d. The provider may, at its discretion, charge for processing a refund request.
3.4 Undated Metered Postage
Unused, undated postage evidencing system indicia are
considered for refund only if complete, legible, and valid.
The refund request must be submitted as follows:
a. Only the meter licensee or the commercial entity that
prepared the mailing for the licensee using the licensee's meter may request the refund. The request must
include a letter signed by the meter licensee or the
commercial entity that prepared the mailing for the licensee explaining why the mailpieces were not
mailed.
b. The minimum quantity of unused, undated metered
postage that may be submitted for refund is 500
pieces from a single mailing or, as an alternative, indicia with a total postage value of at least $500 from
a single mailing.
c. The meter licensee, or the commercial entity that prepared the mailing for the licensee using the licensee's
meter, must submit the request, along with the items
bearing the unused postage and the required documentation, to the manager, business mail entry, at the
district Post Office overseeing the mailer's licensing
Post Office, or to a designee authorized in writing.
The manager or designee approves or denies the refund request.
d. The request must include the items bearing the unused postage, sorted by meter used and then by
postage value shown in the indicia. The items must
be properly faced and packaged in groups of 100
identical items, when quantities allow, and must meet
the requirements of 3.2.d through 3.2.g.
e. The request must be submitted within 60 days of the
date the mail was metered. Supporting documentation must be submitted to validate the date. Examples of supporting documentation include the job
order from the customer, production records, the
USPS qualification report, spoilage report, and reorders created report, as well as customer billing records, postage statements, and a sample mailpiece.
f. The refund request must be submitted with a properly
completed Form 3533 (see I021). All identifying
information and all sections related to the refund
requested must be completed. When more than one
meter was used to prepare the mailing, a separate
Form 3533 must be completed for each.
(1) If the total face value of the indicia for a single
mailing submitted for refund is $350 or less, the
amount refunded is 90% of the face value.
USPS may process the refund payment locally
via a no-fee postal money order.
(2) If the total face value of the indicia for a single
mailing submitted for refund is more than $350,
the amount refunded is reduced by a figure representing $35 per hour, or fraction thereof, for
the actual hours to process the refund, with a
minimum charge of $35. The MBME will submit
the approved Form 3533 to the USPS Imaging
and Scanning Center for payment processing
through the Accounting Service Center.
3.5 Ineligible Metered Postage Items
The following metered postage items are ineligible for refunds:
* * * * *
[Revise text of renumbered item d to read as follows:]
d. Indicia lacking identification of the licensing Post
Office, or other required information.
* * * * *
- Mailing Standards,
Pricing and Classification, 3-4-04
DMM REVISION
Alternative Addressing Formats
Effective April 1, 2004, Domestic Mail Manual (DMM)
A020 is revised to specify when alternative addressing formats may be used and to clarify the differences between
the various formats.
Three types of alternative addressing formats may be
used in lieu of the typical addressing format (i.e., addressee
name; address; city, state, and ZIP Code). These alternative addressing formats are as follows:
A simplified address format (such as "Postal Customer") with no actual delivery address.
An occupant address format with a generic customer
reference and a specific delivery address.
An exceptional address format with traditional addressing elements and a "current resident" alternative to provide for delivery even if the specific
addressee is no longer at the address
In addition, postage payment options for mailpieces with
simplified addresses are specified and prohibit the use of
uncanceled stamps to enable efficient handling and processing of this mail. Corresponding sections of DMM E050
and F010 also are revised.
We will incorporate this revision into the printed edition
of DMM 59 and into the monthly update of the online DMM
available via Postal Explorer at http://pe.usps.gov.
Domestic Mail Manual (DMM)
A Addressing
A000 Basic Addressing
* * * * *
A020 Alternative Addressing Formats
Summary
[Revise text to read as follows:]
A020 specifies the conditions for use and treatment of mail
bearing alternative addressing formats. These formats are
the simplified address format (i.e., "Postal Customer" in lieu
of specific name and address); the occupant address format (i.e., "Occupant" in lieu of specific name, followed by
specific address); and the exceptional address format (i.e.,
"Jane Doe or Current Occupant," followed by specific
address).
[Renumber current 1.0 through 3.0 as new 2.0 through 4.0.
Add new 1.0 to read as follows:]
1.0 GENERAL USE AND TREATMENT
1.1 Use
Alternative addressing formats may be used as described
in 2.0 through 4.0.
1.2 Prohibited Use
Alternative addressing formats may not be used on:
a. Express Mail® pieces.
b. Mail with any special service under S900.
c. Mail with any ancillary service endorsement under
F010.
d. Periodicals intended to count as subscriber or requester copies to meet the applicable circulation
standards.
e. Mail addressed to an overseas military post office under A010.6.0.
1.3 Treatment
Mail with an occupant or an exceptional address format is
delivered as addressed and is not forwarded. Such mail is
treated as undeliverable only when the address is incorrect
or incomplete or when the mail cannot be delivered for
another reason related solely to the address (e.g., a vacant
building), as shown in Exhibit F010.4.1. Periodicals publishers are notified only when mailpieces with the occupant
or exceptional address formats are undeliverable for solely
address-related reasons. Mail with a simplified address format is distributed to all deliveries on a route or to Post
Office boxholders. Undeliverable mail with any alternative
addressing format is disposed of as waste under F010.8.1.
2.0 SIMPLIFIED ADDRESS
2.1 Use-Rural and Highway Contract Routes, P.O.
Boxholders
[Revise text of renumbered 2.1 to read as follows:]
The simplified address format (i.e., "Postal Customer") may
be used on mail only when complete distribution (except as
provided for congressional mail under E050) is made to
each family or boxholder on a rural or highway contract
route at any Post Office and/or to all Post Office boxholders
at a Post Office without city carrier service. The Post Office
name and state may be added after the simplified address.
The word "Local," instead of the Post Office name and
state, is optional. Also, a more specific address may be
used, such as the following options:
a. "Rural Route Boxholder" for mail intended to all boxholders on a rural route.
b. "Highway Contract Route Boxholder" for mail intended to all boxholders on a highway contract route.
c. "Post Office Boxholder" for mail intended to all Post
Office boxholders.
2.2 Use-City Routes, P.O. Boxholders
[Revise introductory text of renumbered 2.2 to read as
follows:]
When distribution is to be made to each active possible
delivery on city carrier routes or to each Post Office boxholder at a Post Office with city carrier service, the addressee's name; mailing address; and city, state, and ZIP Code
may be omitted from the address only on pieces mailed as
official matter by agencies of the federal government
(including mail with the congressional frank prepared under
E050); any state, county, or municipal government; and the
governments of the District of Columbia, the Commonwealth of Puerto Rico, and any U.S. territory or possession
listed in G010. The requirement for distribution to each stop
or Post Office boxholder may be modified for congressional
mail under E050. The following also applies:
* * * * *
2.4 Postage
[Revise text of renumbered 2.4 to read as follows:]
Postage must be paid with permit imprint, meter indicia,
precanceled stamps, or other authorized methods not requiring cancellation, according to the standards for the
class of mail.
* * * * *
[Delete renumbered 2.6, 3.2, 4.2, and 4.4. Renumber current 4.3 as new 4.2.]
* * * * *
E Eligibility
E000 Special Eligibility Standards
* * * * *
E050 Official Mail (Franked)
* * * * *
2.0 ADDRESSING
* * * * *
2.2 Alternative Addressing
[Revise text of 2.2 to read as follows:]
Mail sent under the franking privilege of a member of or
member-elect to Congress or a delegate, delegate-elect,
resident commissioner, or resident commissioner-elect to
the U.S. House of Representatives may be addressed under the alternative addressing formats in 2.0 through 4.0 for
delivery to customers within the congressional district,
state, or area that he or she represents. A member of the
House of Representatives may not, under the franking privilege, use the alternative addressing formats to send mail
outside the congressional district that he or she represents.
Any representative-at-large may send franked mail with the
simplified address format to Postal ServiceTM customers
within the entire state that he or she represents.
* * * * *
2.4. Delivery
[Revise text of 2.4 to read as follows:]
Mail with a simplified address format is delivered within the
district, state, or area to any of the following:
a. Each boxholder or family on a rural or highway contract route.
b. Each Post Office boxholder.
c. Each active possible delivery on city carrier routes.
d. For deliveries under 2.4a and 2.4c, partial distribution
of simplified address mailings is permitted only when
the carrier's delivery territory crosses congressional
district boundaries. In these cases, complete distribution is made to the portion of the route within a single
congressional district.
* * * * *
F Forwarding and Related Services
F000 Basic Services
F010 Basic Information
* * * * *
4.0 BASIC TREATMENT
* * * * *
Exhibit 4.1 USPS Endorsements for Mail
Undeliverable as Addressed
* * * * *
[Revise the footnote to read as follows:]
*Alternative addressing formats may not be used on the
following: Express Mail pieces; mail with any special service; mail sent with any ancillary service endorsement; or
mail sent to any overseas military post office. When an
alternative addressing format is used on Periodicals
pieces, the publisher is notified of nondelivery only for
those reasons marked with an asterisk (*).
* * * * *
5.0 CLASS TREATMENT FOR ANCILLARY
SERVICES
5.1 First-Class Mail and Priority Mail
* * * * *
[Revise item b to read as follows:]
b. Alternative addressing formats under A020 may not
be used on mail with any ancillary service endorsement or mail with any special service. Forwarding
service is not provided for such mail. Undeliverable
First-Class Mail® pieces with any alternative addressing format are returned with the reason for nondelivery attached only if the address is incorrect or
incomplete or the mail is undeliverable for another
reason as shown in Exhibit 4.1.
* * * * *
5.2 Periodicals
* * * * *
[Revise item b to read as follows:]
b. Publications with an alternative addressing format
under A020 are delivered to the address when possible. Forwarding service is not provided for such
mail. Periodicals publishers are notified only when
mailpieces with the occupant or exceptional address
formats are undeliverable for solely address-related
reasons.
* * * * *
- Mailing Standards,
Pricing and Classification, 3-4-04
DMM REVISION
Customized MarketMail - Addressing, Attachments, and Mail Preparation
Effective March 4, 2004, Domestic Mail Manual
(DMM) E610.4.2, E610.4.5, E660.1.2, M072.1.0, and
M660.2.0 are revised to amend or clarify the standards for
Customized MarketMail (CMM) service for the following:
Addressing.
Standard Mail attachments.
Mail preparation including packaging, labeling, and
containerization.
These revisions include adding two enhancements to
CMM service: (1) using complete standard delivery addresses, and (2) affixing Standard Mail attachments. Both
enhancements have been requested by mailers and by direct marketing organizations not long after the launch of
CMM service on August 10, 2003.
Addressing
Revised DMM E660.1.2 adds the option of using a standard addressing format under DMM A010 to the approved
formats for addressing CMM pieces. The standard addressing format is a complete delivery address containing
the name of the intended recipient (addressee).
This option is in addition to the two alternative addressing formats permitted for CMM pieces. CMM mailers may
not, however, use the simplified address format under
DMM A020.2.0. The two permitted alternative addressing
formats are as follows:
Occupant address format under DMM A020.3.0. That
is, "Occupant," "Resident," "Householder," or "Postal
Customer" used in place of an addressee name.
Exceptional address format under DMM A020.4.0.
That is, "or Current Resident" or "or Current Occupant" used with the recipient's name such as "Jane
Doe or Current Resident."
Including the optional use of complete standard delivery
addresses on CMM pieces directly meets the needs of
mailers, marketers, and advertisers who prefer preparing
CMM pieces with complete standard delivery addresses for
targeting specific market segments or who must use such
addressing formats for observing certain requirements in
fulfilling customer requests to offers and solicitations. The
three addressing formats now available for CMM mailers
are shown in the following chart.
Addressing Format
|
Addressing Example
|
Standard
|
JANE DOE
3801 WALNUT ST
KANSAS CITY MO 64111-1517
|
Alternative
(Occupant)
|
OCCUPANT
3801 WALNUT ST
KANSAS CITY MO 64111-1517
|
Alternative
(Exceptional)
|
JANE DOE OR CURRENT RESIDENT
3801 WALNUT ST
KANSAS CITY MO 64111-1517
|
Regardless of which of the three address formats is
used, all CMM pieces must still include the endorsement
"Carrier - Leave If No Response," as specified in DMM
D042. This endorsement ensures that a deliverable CMM
piece is to be left in a safe location near the recipient's mail
receptacle if the piece cannot be placed inside the receptacle.
CMM pieces may not bear an ancillary service endorsement, either on the host CMM piece or on any attachment
to the CMM piece (see the following section "Standard Mail
Attachments"). As with all Standard Mail pieces not bearing
an ancillary service endorsement, CMM pieces that are undeliverable-as-addressed (UAA) may not be forwarded or
returned. All UAA CMM pieces not otherwise deliverable
under DMM D042 must be disposed of by the Postal
Service.
Standard Mail Attachments
Revised DMM E610.4.2 clarifies that incidental First-
Class Mail® attachments and enclosures are not permitted
with CMM pieces, regardless of content of the CMM piece.
This clarification also supports revised DMM E610.4.5,
which now permits mailers to attach to CMM pieces Standard Mail matter up to 1/4 inch thick.
Permissible attachments could include business reply
mail cards or envelopes, individual coupons or coupon
booklets, thin merchandise samples, advertising magnets,
pockets containing inserts, and other types of marketing
material. Before this revision, attachments of Standard Mail
matter were permitted with Standard Mail service only if the
host pieces were sorted to carrier routes.
The face of the attachment (that is, the visible side or
part of the attachment) must not bear any rate marking or
endorsement not permitted for the host piece. At the time of
mailing, the CMM piece must show only one complete delivery address. If the attachment is a reply card, the address
for returning the piece must not be visible. For example, the
delivery address side of a business reply mail (BRM) card
must be the side used for attaching the piece to the host
piece in order to conceal the First-Class Mail marking and
the BRM markings and return delivery address.
An attachment is considered part of the CMM piece for
determining maximum mailing weight and dimensions. Any
CMM piece bearing an attachment must not exceed the
maximum weight of 3.3 ounces or the maximum thickness
of 3/4 inch at the thickest point of the CMM piece. Folded or
multipage attachments must be secured with tabs or similar
devices to prevent their opening during handling.
Every piece in the CMM mailing using attachments must
bear an identical-weight attachment but not necessarily the
same attachment. Because many CMM mailings are national in preparation and distribution but often segmented
by market for local delivery, a mailer may want to attach
coupons with different addresses or designs representing
different local stores or dealers.
No matter how designed or configured, CMM attachments must not interfere with the processing or delivery of
the host CMM piece. CMM pieces with attachments must
meet all physical requirements that are specific to CMM
service, including size and flexibility.
For purposes of the definition of attachments, magnet
strips that are bonded to the host piece are not considered
attachments but an integral part of the construction of the
CMM piece. Many mailers affix these strips to their pieces
to allow customers to adhere the entire CMM piece to a
metal surface such as a filing cabinet in the office or a refrigerator in the .
Mail Preparation
These revised standards specify that CMM mailings
may be prepared for distribution to destination delivery
units using standard Postal Service letter trays, flat trays, or
sacks as well as Postal Service-supplied mailing envelopes and boxes (e.g., Priority Mail® boxes) and mailer-
supplied containers. The standards for required and
optional packaging and containerizing are also clarified to
give mailers the greatest flexibility in preparing CMM pieces
for mailing.
Priority Mail and Express Mail® drop shipments may be
prepared, as appropriate, in Postal Service Express Mail
pouches and Priority Mail sacks, as well as in Postal Service Express Mail and Priority Mail boxes and envelopes.
As an alternative to Postal Service Priority Mail sacks,
boxes, and envelopes, Postal Service letter trays may be
used for Priority Mail drop shipment if the mailer affixes
Label 23, Priority Mail Drop Shipment. Mailer-supplied containers, such as cartons and envelopes, may also be used
for Express Mail and Priority Mail drop shipments.
This clarification also provides that mailer-supplied
Priority Mail and Express Mail drop shipment containers
must show the appropriate instruction "Postmaster - Open
and Distribute."
Additionally, this revision requires the use of Tag 157,
Express Mail Drop Shipment, for Express Mail drop shipments not prepared in Express Mail pouches and Tag 159,
Priority Mail Drop Shipment Tag, for Priority Mail drop shipments not prepared in Priority Mail sacks. Mailer-produced
facsimiles of Tags 157 and 159, including adhesive label
designs or tags incorporated into the address labels used
on the containers, may be approved by the local business
mail entry office.
Because Express Mail and Priority Mail drop shipments
do not require PS Form 8125, Plant-Verified Drop Shipment
(PVDS) Verification and Clearance, securing the tags to the
drop shipment pouches or sacks or affixing the tags to the
outside of the mailing containers remains critical for efficient distribution as well as revenue assurance.
At the time of verification of the drop shipments, Postal
Service acceptance employees stamp and initial these tags
to ensure proper verification of postage payment for the
mailpieces inside the mailing containers. At the time of receipt of the drop shipments at the destination facility, Postal
Service employees opening and distributing the contents of
the drop shipments check the tag to determine that the mail
had been properly accepted.
Reference Information
In support of CMM service, the Postal Service maintains
a Web site dedicated to updated information on CMM service at www.usps.com/customizedmarketmail. This site includes frequently asked questions, testimonials, benefits, a
list of commercial printers, and a special Quick Service
Guide on CMM service, as well as links to related information on using the mail for selling products and services.
We will incorporate these revisions into the printed version of DMM 59 and into the monthly update of the online
DMM available via Postal Explorer at http://pe.usps.gov.
Domestic Mail Manual (DMM)
* * * * *
E Eligibility
* * * * *
E600 Standard Mail
E610 Basic Standards
* * * * *
4.0 ENCLOSURES AND ATTACHMENTS
* * * * *
4.2 Incidental First-Class Attachments and
Enclosures
[Add the following sentence after the first sentence of 4.2 to
read as follows:]
***Incidental First-Class Mail matter may not be enclosed in
or attached to matter mailed as Customized MarketMail
pieces under E660.***
* * * * *
[Revise the heading of 4.5 to read as follows:]
4.5 Standard Mail Attachments
[Revise 4.5 to read as follows:]
Standard Mail pieces may bear an attachment that is eligible as Standard Mail matter if these additional conditions
are met:
a. Pieces bearing the attachment are claimed as Customized MarketMail (CMM) pieces under E660 or as
Enhanced Carrier Route Standard Mail pieces under
E630.
b. The face of the attachment may bear only the rate
markings and endorsements permitted for the rate
claimed for the host piece.
c. At the time of mailing, the piece shows only one complete delivery address. If the attachment is a reply
card, the address for returning the piece is not visible.
d. Enhanced Carrier Route host pieces are larger than
6 by 11 inches. CMM host pieces are any size permitted under C600.2.0.
e. The attachment is not larger than the host piece and
does not extend beyond the host piece. An attachment affixed to a CMM piece may not be greater than
1/4 inch thick at its thickest point.
f. Each piece in the mailing bears the attachment, and
the attachment is of identical size, weight, and positioning on the host piece. Different wording or designs may be used.
g. The attachment does not interfere with processing or
delivery. Folded or multipage attachments must be
secured to prevent opening during handling.
* * * * *
E660 Customized MarketMail
1.0 BASIC STANDARDS
* * * * *
[Revise the heading of 1.2 to read as follows:]
1.2 All Pieces
All pieces in a CMM mailing must:
* * * * *
[Revise the first sentence of 1.2c to read as follows:]
c. Bear a complete delivery address using the general
addressing formats in A010 or the exceptional or occupant address formats in A020, with the correct ZIP
Code or ZIP+4® code.***
* * * * *
[Revise 1.2c(3) and 1.2c(4) to read as follows:]
(3) The ZIP Code accuracy standard in A030.2.0
must be met.
(4) At the mailer's option, a carrier route information
line under M014 may be added. If this option is
used, a carrier route code must be applied to every piece in the mailing and must meet the carrier route accuracy standard in A030.3.0.
* * * * *
M Mail Preparation and Sortation
M000 General Preparation Standards
* * * * *
M070 Mixed Classes
* * * * *
M072 Express Mail and Priority Mail Drop Shipment
1.0 BASIC STANDARDS
* * * * *
1.5 Tag 157
[Add the following sentence at the end of 1.5 to read as
follows:]
***This tag or an approved facsimile must also be affixed to
containers used for Express Mail drop shipment of Customized MarketMail (CMM) pieces.
1.6 Tag 159
[Add the following sentence at end of 1.6 to read as
follows:]
***This tag or an approved facsimile must also be affixed to
containers used for Priority Mail drop shipment of CMM
pieces.
* * * * *
[Add new 1.8 to read as follows:]
1.8 Open and Distribute
In addition to Tag 157 or Tag 159, USPS®-supplied cartons
and envelopes and mailer-supplied containers used for
Express Mail or Priority Mail drop shipment must be
addressed "POSTMASTER-OPEN AND DISTRIBUTE";
followed by street address (mailing address) of the facility
on the next line; and city, state, and ZIP Code on the last
line.
* * * * *
M600 Standard Mail (Nonautomation)
* * * * *
M660 Customized MarketMail
* * * * *
[Revise 2.0 to read as follows:]
2.0 PREPARATION
2.1 Required Packaging
Packaging is required before sacking, traying, or filling other types of mailing containers. A package must be prepared
when two or more addressed pieces are destined to the
same 5-digit ZIP Code or to the same carrier route if the optional carrier route presort level is used. The maximum
weight for any package is 20 pounds. Pieces of irregular
thickness must be counterstacked as provided in M020. At
the mailer's option, facing slips, optional endorsement
lines, or pressure-sensitive package labels may be used on
packages. CMM pieces prepared in optional carrier route
packages are subject to M050 and E630 but are not required to meet any minimum number of pieces per route.
2.2 Packaging and Labeling
Preparation sequence, package size, and labeling:
a. Carrier route (optional); no minimum; and carrier
route information line (required).
b. 5-digit (required); no minimum; and facing slip (optional), red Label 5 (optional), or optional endorsement line (OEL).
2.3 Required Containerizing
The following standards apply to containerizing CMM
packages:
a. Packages and single pieces to a destination must be
prepared in 5-digit containers or optionally in 5-digit
scheme under L606, carrier route, or 5-digit carrier
routes containers, with no minimum volume (piece or
weight) required for an individual container.
b. Packages for PVDS drop shipment mailings or non-
PVDS mailings under E650 must be placed in letter
trays, flat trays, or sacks. Packages in Priority Mail
and Express Mail drop shipments under M072 may
be placed in USPS-supplied or mailer-supplied mailing containers.
c. The container size must be appropriate to the dimensions of the pieces, and the number of containers
must be appropriate to the volume of pieces in the
mailing.
d. If more than three types of containers are used, the
mailing must be prepared using an approved manifest mailing system (MMS), unless the Business
Mailer Support (BMS) manager approves another
postage payment system. Each mailing presented in
mailer-supplied containers must include sample containers for tare weight calculations.
2.4 Containerizing and Labeling
Containers are prepared and labeled as follows:
a. PVDS drop shipments and non-PVDS mailings under
E650 must be prepared in 5-digit trays or sacks, or as
an option, in 5-digit scheme (under L606), carrier
route, or 5-digit carrier routes trays or sacks, labeled
as follows:
(1) Line 1: For 5-digit, carrier route, 5-digit carrier
routes, city, state, and 5-digit ZIP Code on mail;
for 5-digit scheme (optional), L606.
(2) Line 2: "DEL LTR STD CMM MAN" (for letter
trays); "DEL FLTS STD CMM MAN" (for flat
trays); "DEL STD CMM MAN" (for sacks).
(3) Line 3: Office of mailing or mailer information
(see M031).
b. Express Mail and Priority Mail drop shipments must
be prepared in USPS-provided Express Mail or Priority Mail containers (i.e., pouches, sacks, cartons, or
envelopes) or in mailer-supplied containers, labeled
under M072.
* * * * *
- Mailing Standards,
Pricing and Classification, 3-4-04
DMM REMINDER
Presort Destination Package Labels - April Effective Date
Effective April 1, 2004, the new barcoded format for
pressure-sensitive presort destination package labels
(stickers) must be used instead of the older, nonbarcoded
labels. Extensive information on the new labels, along with
the supporting changes to the Domestic Mail Manual
(DMM), appeared in the article "DMM Revision: Presort
Destination Package Labels - New Barcoded Format"
(Postal Bulletin 22114, 10-30-03, pages 10-26).
Ordering instructions for these labels
appear in the article "New and Revised Labels: Barcoded Presort Destination
Package Labels - Ordering Instructions" on page 13 of this Postal Bulletin.
Background
In recent years, numerous automated advances in mail
processing technology developed by the Postal Service
have led to faster, more efficient methods of sorting individual letter-size and flat-size pieces. New equipment - designated as the Automated Package Processing System
(APPS) - will extend similar benefits of automated processing to small, lightweight parcels and to flat-size pieces,
such as magazines and catalogs prepared in packages
(several mailpieces presorted and secured together into a
single unit). The APPS equipment represents the next generation of the small parcel and bundle sorter (SPBS) currently used by the Postal Service.
With its large processing capacity, the APPS will replace
current labor-intensive methods with more efficient automated methods that improve the sortation of parcels, Priority Mail® pieces, and presort destination packages of
flat-size mailpieces. The APPS contains several advanced
features, including an integrated optical character/barcode
reader with four-sided image capture. With this feature, the
APPS can read and interpret information from properly prepared parcels and presort destination packages and automatically direct the parcels and presort packages to the
appropriate bins. The changes to the presort labels ensure
that presort packages can be scanned and sorted efficiently on the APPS.
Purpose and Placement
Applying a pressure-sensitive package label to the top
mailpiece in a presort package of banded mailpieces -
rather than using an optional endorsement line (OEL) - is
one method that mailers use to indicate the sortation level
for certain letter-size mail, flat-size mail, and small parcels
that must be packaged before being placed into a tray or
sack or onto a pallet. The sortation level also determines
the appropriate container level for sorting the individual
packages.
For letter-size mail, the label must be placed in the lower
left corner of the address side of the top piece in the package. For flat-size mail, the label should be placed to the
lower left of the address area on the address side of the top
piece in the package to ensure optimal recognition. The label must not be obscured by banding or shrinkwrap.
Label Format Changes
The changes affect the five pressure-sensitive package
labels that mailers currently use. The size of the new rectangular labels is 3/4 inch wide by 1/2 inch high. A width-
modulated barcode appears on the right side of the new
labels as a unique indicator of the sortation level. The bars
of the barcode are 0.02 inch wide and 0.50 inch high. The
rightmost bar ends 0.04 inch from the right edge of the
label. Each label also contains a human-readable single
alpha or numeric character to the left of the barcode, corresponding to the sortation level of the package as shown in
the following table.
Package Labels - Sortation Characters and
Colors
Sortation Level
|
Label
Color
|
Approximate
Pantone
Equivalent
|
Presort
Character
|
Firm (Periodicals use
only)
|
Blue
|
PMS 306
|
F
|
5-digit
|
Red
|
PMS 811
|
5
|
3-digit
|
Green
|
PMS 373
|
3
|
ADC
|
Pink
|
PMS 224
|
A
|
Mixed ADC
|
Tan
|
PMS 727
|
X
|
The new label design allows the APPS equipment to find
and read the necessary information quickly. At the same
time, the redundant (barcode) information ensures a higher
read rate. The various pressure-sensitive package labels
are approximately the same color as the nonbarcoded labels. Besides label shape, label size, and barcode, the only
other changes are the following:
The alpha character "D" that appears on the older red
labels for the 5-digit sortation level is replaced with
the numeric "5."
The alpha characters "MXD" that appear on the older
tan labels for the mixed ADC sortation level are replaced with the single alpha character "X."
Label Availability
The new barcoded labels are all available
from the Material Distribution Center in Topeka, Kansas (see below). Orders
placed for labels will be fulfilled only with the new barcoded labels. Managers
of business mail entry, working with their staffs, must ensure that all Post
Offices within the service area of their district have access to the new
barcoded pressure-sensitive package labels as needed.
Effective April 1, 2004, mailers not using OELs will be
required to use only the barcoded pressure-sensitive package labels rather than the nonbarcoded labels. Mailers with
questions about the use or availability of the new labels
should contact the local district manager of business mail
entry.
Mailers needing to find the address and telephone number of the appropriate business mail entry unit should see
DMM G042 or go to http://pe.usps.gov; click on Postal
Links in the upper left corner, then on Business Mail Entry
under Postal Locator.
- Mailing Standards,
Pricing and Classification, 3-4-04
NEW AND REVISED LABELS
Barcoded Presort Destination Package Labels - Ordering Instructions
In October 2003, the Postal Service
revised five barcoded pressure-sensitive presort destination package labels
that mailers affix to the address side of the top mailpiece in packages of mailpieces
instead of using optional endorsement lines (OELs). Here are the five labels:
Label F, Firm - Same Address.
Label 5, Same 5-Digit ZIP Code.
Label 3, Same 3-Digit ZIP Code.
Label A, All for ADC.
Label X, Mixed ADC.
Some of these labels are revisions with familiar names and some are new, but all of them have this new barcoded format.
The new design has no impact on mail preparation and current mailing standards.
The presort labels are 3/4 inch wide by 1/2 inch high and include both a width-modulated barcode and a presort character
that identify the presort level of the package. The labels are printed in colors similar to those used for the older, nonbarcoded
labels. Beginning on April 1, 2004, the new, barcoded labels must be used in place of the older, nonbarcoded labels.
You can order the five barcoded labels from the Material Distribution Center (MDC) by using touch tone order entry
(TTOE): 800-332-0317, option 2. Note: You must be registered to use TTOE. To register, call 800-332-0317, option 1, extension 2925, and follow the prompts to leave a message. (Wait 48 hours after registering before placing your first order).
Use the following information to order the barcoded labels:
blank |
Label F
|
Label 5
|
Label 3
|
Label A
|
Label X
|
PSIN:
|
LAB F |
LAB 5 |
LAB 3 |
LAB A |
LAB X |
PSN: |
7690-01-000-9004
|
7690-01-000-9003
|
7690-01-000-9791
|
7690-03-000-9313
|
7690-03-000-8654
|
Unit of Measure:
|
Roll |
Roll |
Roll |
Roll |
Roll
|
Minimum Order Quantity:
|
1 |
1 |
1 |
1 |
1 |
Bulk Pack Quantity:
|
100 |
100 |
100 |
100 |
100 |
Quick Pick Number:
|
371 |
61 |
52 |
369 |
62 |
Price: |
$0.39 |
$0.45 |
$0.58 |
$0.52 |
$0.3790 |
Until April 1, 2004, mailers may continue
using the nonbarcoded labels. Managers of business mail entry must ensure that
every Post Office within the service area of their districts has access
to the new barcoded pressure-sensitive package labels as needed. Mailers can
request these new labels from their local Post Office or business mail entry
unit.
- Mailing Standards,
Pricing and Classification, 3-4-04
|