[D-Link]
PUBLICITY KIT
I. Attacks and Bites Come in All Sizes
II. FY 2002 and 2003 Total OSHA Recordable Dog- Attack and Bite Accidents
III. Information for All Employees
Stand-up talk
Using dog repellent
Material safety data sheet - Halt dog repellent
Material safety data sheet - Back off dog repellent
Job safety analysis - Confronting a dog attack
Basic dog-attack and dog-bite prevention rules for
letter carriers and rural letter carriers
Dog warning card PS Form 1778
IV. For Postal Service Managers
Progressive warning letters and thank-you letter
V. Build Community Awareness Through Media Attention
(Television, Radio, and Print)
Employee event the media will love - a chorus line
News release
Dog-Attack and dog-bite prevention background
Media advisory
Employee event the media will love - a picnic and a parade
Media advisories
Public service announcements
Sample postmaster columns
VI. Community Involvement
Sample postmaster speech to deliver in schools
Poster contest
Working with community leaders
VII. Additional Resources
Dog-attack/bite investigation best practice form
Area Public Affairs and Communications managers
National Association of Letter Carriers, AFL-CIO
American Veterinary Medical Association
Humane Society of the United States (HSUS)
regional offices
Government Relations representatives
More resources
Postal ServiceTM employees can find an electronic version of the "National Dog-Bite Prevention Week" publicity
kit on the Intranet at http://blue.usps.gov; click on Postmaster's Toolkits. That electronic version makes it easy to
complete the fill-in-the-blank materials included in the kit.
Today's headlines are filled with stories of children and
adults who have been injured, or even killed, in vicious
animal attacks. The letter carriers quoted above are
among those who survived dog attacks, and whose bodies and minds will forever be marked by the incident.
The Postal Service continues its crusade against one
of the nation's most commonly reported public health
problems by supporting and participating in this year's
National Dog-Bite Prevention Week program. The campaign, scheduled to begin the week of May 16-22, provides an opportunity for the Postal Service to remind employees, customers, and community representatives of
our joint responsibility to do everything possible to prevent
dog attacks and dog bites.
Contrary to what cartoonists and comedians might
think about dogs and the letter carrier, children in the
United States are the most frequent victims of dog bites.
Children suffer more than 2 million incidents each year.
As we focus on the future of the Postal Service and on
delivering value to the American public, we must do so
with an ever-increasing resolve to promote the safety and
well-being of our employees. Medical expenses, workers'
compensation, legal costs, delivery curtailment, carrier replacement, and other costs associated with dog attack
and dog bite accidents are estimated to exceed $25 million annually for the Postal Service. Last year the Postal
Service averaged 11 dog bites per delivery day.
In a move to continue the momentum of previously
successful public safety campaigns, we're asking postmasters to work with employees' organizations, local humane societies, animal shelters, and professionals to focus attention on this important safety issue.
This kit contains all the tools needed to promote employee awareness, community awareness, and pet owner
awareness. The 3,423 Postal Service employees who
suffered dog bites last year carry the memory of the incident with them every day. We carry the responsibility to
use the tools in this kit to help prevent those costly and
painful injuries by reminding our communities that dog attacks and bites are no laughing matter.
II. FY 2002 and 2003 Total OSHA Recordable Dog-Attack and Bite Accidents
Performance
Cluster |
Number
of Accidents FY 2002 |
Number
of Accidents FY 2003 |
Alabama |
28 |
22 |
Alaska |
5 |
5 |
Albany |
47 |
36 |
Albuquerque |
17 |
9 |
Appalachian |
15 |
17 |
Arizona |
62 |
50 |
Arkansas |
15 |
17 |
Atlanta |
31 |
23 |
Baltimore |
31 |
35 |
Big Sky |
11 |
9 |
Boston |
25 |
34 |
Capital |
36 |
20 |
Caribbean |
14 |
14 |
Central Florida
|
34 |
41 |
Central Illinois
|
69 |
74 |
Central NJ |
25 |
35 |
Central Plains
|
40 |
43 |
Chicago |
34 |
34 |
Cincinnati* |
84 |
74 |
Cleveland* |
80 |
96 |
Colorado/Wyoming
|
72 |
84 |
Columbus |
40 |
29 |
Connecticut |
71 |
60 |
Dakotas |
18 |
8 |
Dallas |
63 |
61 |
Detroit |
50 |
36 |
Erie |
19 |
13 |
Fort Worth |
44 |
62 |
Gateway* |
89 |
66 |
Greater Indiana*
|
101 |
75 |
Greater Michigan
|
25 |
34 |
Greater SC |
19 |
5 |
Greensboro |
31 |
25 |
Harrisburg |
36 |
24 |
Hawkeye |
55 |
37 |
Honolulu |
8 |
5 |
Houston* |
88 |
106 |
Kentuckiana |
38 |
39 |
Lakeland |
53 |
44 |
Lancaster |
16 |
16 |
Las Vegas |
35 |
23 |
Long Beach |
76 |
76 |
Long Island |
49 |
46 |
Los Angeles* |
81 |
83 |
Louisiana |
74 |
69 |
Maine |
11 |
11 |
Mid-America |
49 |
52 |
Mid-Carolinas
|
51 |
35 |
Middlesex-Central
|
48 |
45 |
Mississippi |
9 |
17 |
New Hampshire
|
18 |
15 |
New York |
10 |
8 |
North Florida
|
27 |
33 |
Northern Illinois
|
80 |
67 |
Northern NJ |
71 |
61 |
Northern VA |
27 |
31 |
Northland |
58 |
49 |
Oakland* |
85 |
85 |
Oklahoma |
58 |
52 |
Philadelphia |
64 |
69 |
Pittsburgh |
38 |
46 |
Portland |
45 |
41 |
Richmond |
53 |
44 |
Royal Oak |
34 |
32 |
Sacramento |
75 |
72 |
Salt Lake City
|
37 |
28 |
San Antonio |
80 |
81 |
San Diego |
74 |
74 |
San Francisco
|
48 |
40 |
San Jose |
43 |
43 |
Santa Ana* |
140 |
98 |
Seattle |
47 |
45 |
South Florida*
|
82 |
62 |
South Georgia
|
12 |
15 |
South Jersey |
38 |
37 |
Southeast New England
|
43 |
42 |
Spokane |
27 |
34 |
Springfield |
19 |
19 |
Suncoast |
52 |
38 |
Tennessee |
49 |
36 |
Triboro |
67 |
63 |
Van Nuys* |
82 |
71 |
Westchester |
34 |
34 |
Western NY |
55 |
36 |
Total |
3743 |
3423 |
*Denotes "TOP 10" clusters with highest number of
dog attacks and dog bites.
This section offers tools that everyone can use to help
educate employees to do their jobs as safely as possible.
Give the following stand-up talk to your letter carriers.
The talk focuses on the seriousness of dog bites, what
carriers should do about a problem dog on their route, and
what to do if a dog attacks. Also, let letter carriers know
that you are supporting them by mailing out progressive
warning letters to owners whose dogs are unrestrained.
Sample warning letters are included in Part IV, for Postal
Service Managers.
If your office is a Level 20 or above, or a station and
branch with city delivery, you will be receiving a "Safety
Depends on Me" dog-bite employee awareness and prevention kit in the mail. The kit, scheduled to be distributed
in mid-May, will contain a video, safety talk, and poster.
The true-or-false quiz "Are You an Unwary Visitor?"
can educate letter carriers on proper behavior around
dogs and is an interesting way to share important information. A letter carrier who knows the answers to the quiz is
less likely to be a dog-bite victim. Post the quiz, print it in a
newsletter, or distribute it as a handout to your letter carriers and supervisors.
The Postal Service also offers a dog repellent spray for
letter carriers. Publication 174, How to Avoid Dog Bites:
Dogs and Dog Repellent, describes the spray and its use.
Information from that publication is included in this section. Post the information, publish it in a newsletter, or reproduce it as a handout for supervisors and carriers. Tell
carriers how to obtain repellent.
Use "Basic Dog-Attack and Dog-Bite Prevention Rules
for Letter Carriers and Rural Carriers" as a reinforcing
stand-up talk or a posting.
It won't be long until school is out for the summer and
children begin to spend their days outside playing.
We all know that means taking extra care to watch out
for children playing around our vehicles, but it also is the
time of year to be on the lookout for loose dogs. Many of
these pets have been in the house or confined to the
backyard all winter and manage to get out when children
leave a door or gate open.
Last year, approximately 4.7 million people suffered
dog bites in the United States, including 3,423 letter carriers. That means an average of 11 letter carriers is injured
in a dog attack or dog bite each delivery day.
[SHARE SOME EXAMPLES OF INJURED LETTER
CARRIERS THAT ARE FOUND IN THIS GUIDE OR EXAMPLES FROM YOUR OWN POST OFFICE.]
Loose dogs are a serious problem for everyone. As letter carriers, you are not only doing yourself a favor, you
are helping everyone in the community by getting these
animals off the street. Letter carriers are the third most frequent victims of dog attacks, but children and the elderly
rank first and second, respectively.
One tool we have in controlling the dog problem is a
policy of withholding delivery where dogs are a threat. Report all incidents to the postmaster or the carrier supervisor, who will decide what action needs to be taken. If a
phone call to the customer doesn't take care of the situation, we have a series of progressive warning letters that
could ultimately lead to the suspension of mail service to
the customer's . But our goal isn't to suspend delivery - it's to eliminate the hazard.
There are several things you can do to avoid dog-bite
situations:
Watch out for dogs along your route and be aware
of places a dog can hide.
Never hand mail to a child or adult while in view of a
dog.
Place one foot at the base of doors that open outward to prevent a dog from rushing out.
Learn to recognize the warning signs that a dog is
about to attack: tail high and stiff, ears up, hair on
back standing up, and teeth showing.
Report all incidents regarding dogs to supervisors.
Dogs are very territorial animals who react aggressively when someone invades their territory or "danger zone." When you find yourself in a dog's danger
zone, you should stop immediately and remain still,
allowing the dog's anger to subside.
If confronted, face the dog without making direct
eye contact and back away slowly. Be submissive,
but don't run. If you run, the dog may try to knock
you to the ground and you could be seriously hurt.
Put something between you and the dog, such as a
package or pouch. Don't try to make friends with the
dog, pet it, or put your hands or face near it. And if
the dog does bite, try not to pull away because that
may cause further injury. Instead, try to make the
dog release its hold.
Quickly obtain medical attention and report all injuries.
We all watch the news and know the potential for serious injury cannot be ignored. Be vigilant about the threat
of animal attacks for your safety, for your family, and for
the children and elderly in the community.
# # #
Dog repellent is to be used on any dog that attacks, but
it does not replace the policy of non-delivery of mail where
there is a dog menace. Collection and delivery employees
should promptly report to their supervisor the name and
address of the customer where such a menace exists.
The supervisor must immediately telephone the customer
and request that the animal be confined during the usual
delivery hours in the neighborhood. The supervisor will inform the customer that no deliveries will be made until this
is done. Employees are not to use the repellent where
there is a danger of spraying people or children. Indiscriminate use of the repellent will not be tolerated.
The repellent approved for use by the Postal Service
consists of 0.35 percent oleoresin capsaicin (extract of
cayenne pepper) and 99.65 percent mineral oil propelled
by an inert gas contained in an aerosol spray can.
Extensive laboratory and field tests have been made
on the repellent. Veterinarians have thoroughly examined
it and have stated that not only is it safe and effective but it
is a very humane method of controlling animals. The
Postal Service field test showed a high degree of effectiveness in controlling attacking animals; however, its
effectiveness against trained attack dogs has not been
established.
The repellent has been accepted by the U.S. Department of Agriculture Pesticides Regulation Branch and has
been registered by the U.S. Environmental Protection
Agency. It has been registered in all states requiring such
registration. Registration identifies the product as effective and safe.
Yes. The American Kennel Club, the American Humane Association, the Popular Dogs Publishing Company, and the Humane Society of the United States were advised and indicated no objection to our using the product
under the conditions indicated.
It is sprayed directly at the eyes, nose, and mouth of
the attacking dog. Direct application must be made. The
effective range is up to 10 feet. The repellent leaves a yellow stain on the dog's hair, which is removable by washing. This stain helps to identify an animal if a check for
rabies is necessary.
The dog will put its tail between its legs and retreat.
Within 10 to 15 minutes, the repellent will wear off and the
dog will return to normal.
It produces marked discomfort to the eyes for about 10
minutes, but produces no damage or harmful effects. It
has a faint odor and is mustard yellow. If repellent is inadvertently sprayed into a person's eye, apply copious
amounts of water. If it is sprayed on clothing, use commercial spot removers or have the clothing dry-cleaned.
The repellent is effective indefinitely. In isolated cases,
such as after long periods of non-use, exposure to extreme temperatures may hamper effectiveness or dirt may
clog the nozzle orifice, reducing the effective range of the
repellent. To avoid this type of failure, insert the tip of a pin
into the nozzle opening, turn container upside down, and
press the nozzle until white mist is discharged. Check
your dog repellent container periodically to see that it is
working properly.
Some residue will remain in the nozzle after use. You
can expel this by turning the container upside down and
briefly pressing the nozzle until a white mist is discharged.
The inert propellant gas left inside will expand to the
point of exploding if the container is compressed or
thrown into a trash fire or incinerator. Return containers to
the Post Office for recycling.
Material Safety Data Sheet (MSDS) - Halt Dog Repellent
ARI -- HALT DOG-REPELLENT
===========================================
MSDS Safety Information
===========================================
FSC: 6840
NIIN: 01-357-0744
MSDS Date: 01/01/2000
MSDS Num: CKJWB
Product ID: HALT DOG REPELLENT
MFN: 03
Responsible Party
Cage: 1L113
Name: ARI
Box: 510
City: ORCHARD HILL GA 30266
Info Phone Number: 770-227-8222 FAX: 770-227-9190
Emergency Phone Number: 800-241-5064
===========================================
Item Description Information
===========================================
Item Manager: S9G
Item Name: DOG REPELLENT
Specification Number: NONE
Type/Grade/Class: NONE
Unit of Issue: BX
Quantitative Expression: 00000000012EA
UI Container Qty: 1
Type of Container: CAN
===========================================
Ingredients
===========================================
Cas: 404-86-4
RTECS #: RA8530000
Name: CAPSAICIN
Percent by Wt: .35
===========================================
Health Hazards Data
===========================================
Route of Entry Inds - Inhalation: YES
Skin: NO
Ingestion: NO
Effects of Exposure: INHALATION: BURNING SENSATION, IRRITATION. COULD CAUSE
SUPERFICIAL KERATITIS & CONJUNCTIVITIS, SEVERE LUNG IRRITATION. SKIN CONTACT: NOT READILY
ABSORBED THROUGH SKIN.EYE CONTACT: BURNING SENSATION. IRRITATION. INGESTION: BURNING
SENSATION. IRRITATION, SEVERE STOMACH IRRITATION.
Signs and Symptoms of Overexposure: SEVERE IRRITATION, BURNING SENSATION.
First Aid: EYE: FLUSH WITH WATER. SKIN: WASH AREAS WITH SOAP AND WATER.
INHALATION: REMOVE TO FRESH AIR.
===========================================
Handling and Disposal
===========================================
Spill Release Procedures: ABSORB ONTO ABSORBENT MATERIAL.
Waste Disposal Methods: NOT REQUIRED.
Handling And Storage Precautions: PACKAGED UNDER PRESSURE. DO NOT PUNCTURE,
INCINERATE OR STORE AT TEMPERATURES OVER 120F.
===========================================
Fire and Explosion Hazard Information
Flash Point Method: CC
Flash Point: =173.9C, 345.F
Extinguishing Media: USE CARBON DIOXIDE, FOAM, OR DRY CHEMICAL. COOL CONTAINER WITH WATER SPRAY.
Fire Fighting Procedures: COOL CONTAINER WITH WATER SPRAY.
Unusual Fire/Explosion Hazard: PRODUCT PACKAGED IN AEROSOL FORM-WILL EXPLODE
UNDER EXTREME HEAT.
===========================================
Control Measures
===========================================
Respiratory Protection: NONE REQUIRED.
Protective Gloves: NONE REQUIRED.
Eye Protection: NONE REQUIRED.
Other Protective Equipment: NONE REQUIRED.
Work Hygienic Practices: NONE REQUIRED.
Supplemental Safety and Health: FORMULA CHANGED. FOR PREVIOUS FORMULATION, SEE MFN 1, SAME NSN.
FLASH POINT OF LIQUID: 345F. EPA REGISTRATION NUMBER:7754-37.
===========================================
Physical/Chemical Properties
===========================================
HCC: V2
Boiling Point: =212.C, 413.6F
Spec Gravity: 0.97
PH: 6
Solubility in Water: INSOLUBLE
Appearance and Odor: RED-ORANGE OILY LIQUID WITH PUNGENT AROMA
Percent Volatiles by Volume: 0
===========================================
Reactivity Data
===========================================
Stability Indicator: YES
Materials to Avoid: NONE
Hazardous Decomposition Products: PUNGENT FUMES MAYBE EMITTED WHEN HEATED ABOUT 175F.
Hazardous Polymerization Indicator: NO
Conditions to Avoid Polymerization: NONE.
===========================================
Responsible Party Cage: 1L113
Trans ID NO: 152665
Product ID: HALT DOG REPELLENT
MSDS Prepared Date: 01/01/2000
Review Date: 04/28/2000
MFN: 3
Tech Entry NOS Shipping Nm: CAPSAICIN
Net Unit Weight: 0.72 LB
Multiple KIT Number: 0
Unit of Issue: BX
Container QTY: 1
Type of Container: CAN
===========================================
MSDS Part No. 00J2-A-800
Back Off Dog Repellent
Section 1 Chemical Product And Company Identification
Manufacturer: LHB Industries [Lighthouse for the Blind]
Emergency Telephone Number (800) 424-9300 (Chemtrec)
8833 Fleischer Place Information Telephone Number (314) 423-4333
Berkeley, MO 63134
Date of Preparation January 22, 2003
Product ID: USPS-D-734B, Back Off - Dog Repellent
LHB Part Number: 00J4---000
National Stock Number: N/A
CAGE Code: OFTT5
Contract Number: 26351-97-B-0337
Section 2
Composition/Information on Ingredients
CAS No. 8042-47-5
Ingredient & Wt %: Mineral Oil: > 95%, Capsicum: 0.35%
ACGIH TLV: Mineral Oil: 5 mg/m3, Capsicum: ND
OSHA PEL: Mineral Oil: 5 mg/m3, Capsicum: ND
Vapor Pressure (mm Hg 20?C)
Section 3 Hazards Identification
ROUTES OF EXPOSURE: Exposure may be by INHALATION and/or SKIN or EYE contact, depending on conditions of use.
To minimize exposure, follow recommendations for proper use, ventilation, and personal protective equipment.
EFFECTS OF OVEREXPOSURE: Topical irritation. Can cause severe irritation, redness, tearing, blurred vision, superficial
keratitis and conjunctivitis to the eyes. Severe irritation to lungs and stomach are possible.
MEDICAL CONDITIONS AGRAVATED BY EXPOSURE: Pre-existing respiratory, skin, and eye disorders.
Section 4 First Aid Measures
INHALATION: Remove to fresh air and seek medical attention immediately.
SKIN CONTACT: Immediately flush skin with plenty of soap and water while removing contaminated clothing and shoes. Call
a physician if irritation persists. Wash clothing and shoes before reuse.
EYE CONTACT: Immediately flush eyes with plenty of cool water for at least 15 minutes. Seek medical attention.
INGESTION: If swallowed, do not induce vomiting. Slowly dilute with 1-2 glasses of water or milk and seek medical attention.
Never give anything by mouth to an unconscious person.
Section 5 Fire Fighting Measures
FLASH POINT Nonflammable (CSMA) LEL ND UEL ND
EXTINGUISHING MEDIA: Carbon Dioxide, Dry Chemicals and Foam
SPECIAL EXPOSURE HAZARDS: Do not expose to temperatures over 120?F. Keep away from heat, sparks and flame.
Containers may explode when exposed to extreme heat.
SPECIAL PROTECTIVE EQUIPMENT: Water may be used to keep fire-exposed containers cool. Fire fighters should wear
full protective clothing, including self-contained breathing equipment.
NFPA RATING: HEALTH 1, FLAMMABILITY 1, REACTIVITY 0
HMIS CLASSIFICATION: HEALTH 1, FLAMMABILITY 1, REACTIVITY 0
Section 6 Accidental Release Measures
PERSONAL PRECAUTIONARY MEASURES: Avoid inhalation. Use good ventilation. Read entire label before using and
follow all label directions.
ENVIRONMENTAL PRECAUTIONARY PROCEDURE FOR CLEANING/ABSORPTION: Wipe, scrape or soak up contents
in an inert material. Pick up spill for recovery or disposal and place in a closed container. Dispose of in accordance with
applicable Federal, State & Local regulations. Wash area with a strong biodegradable soap solution.
Section 7 Handling and Storage
HANDLING: Keep out of reach of children. Keep away from heat, sparks, and open flame. Contents are under pressure. Do
not puncture, incinerate, or expose to temperatures above 120F. Heat from sunlight, radiators, stoves, hot water, and other
heat sources could cause container to burst. Do not take internally.
STORAGE: CATEGORY - NFPA 30B Level 1 Aerosol
Do not store where temperatures may exceed 120?F (48.9C).
Section 8 Exposure Controls/Personal Protection
ENGINEERING CONTROLS: Local Exhaust preferable. General exhaust acceptable if the exposure to materials in Section
2 is maintained below applicable exposure limits.
RESPIRATORY PROTECTION: If personal exposure cannot be controlled to below applicable limits by ventilation, wear a
properly fitted organic vapor/particulate respirator approved by NIOSH/MSHA for protection against materials in Section 2.
GLOVES: Wear solvent resistant rubber
SKIN PROTECTION: Not normally necessary. Wash promptly when skin becomes contaminated.
EYES: Safety glasses with side shields or chemical goggles.
OTHER PERSONAL PROTECTION DATA: Avoid contact with skin and eyes. Wash hands after using.
Section 9 Physical and Chemical Properties
PHYSICAL STATE: Liquid
COLOR: Clear and reddish brown
ODOR: Pungent
SPECIFIC GRAVITY: 0.830
DENSITY: 6.92 lbs/gal
PH: N/A
VAPOR DENSITY (AIR=1) >1
EVAPORATION RATE: Nonvolatile
SOLUBILITY IN WATER: Insoluble
Section 10 Stability and Reactivity
CHEMICAL STABILITY: Stable
HAZARDOUS POLYMERIZATION: Will not occur
CONDITIONS TO AVOID: Do not expose to heat or store at temperatures above 120F
MATERIAL TO AVOID: Strong oxidizing agents.
HAZARDOUS DECOMPOSITION PRODUCTS: Pungent fumes if exposed to extreme heat.
Section 11 Toxicological Information
TOXICOLOGY DATA (listed if available)
Section 12 Ecological Information
ECOLOGICAL INFORMATION: No data available
Section 13 Disposal Considerations
DISPOSAL OF WASTE METHOD: Do not incinerate. Depressurize container. Dispose of in accordance with Federal, State,
and Local regulations regarding pollution.
Section 14 Transport Information
U.S. DOT 49 CFR 172.101 Hazardous Material Table
DOT STATUS: Not regulated
DOT SHIPPING NAME: Consumer Commodity
UN/NA NUMBER: UN1950
HAZARD CLASS: ORM-D
DOT PACKING GROUP: Not Determined
IATA: List of Dangerous Goods
PROPER SHIPPING NAME: Aerosols, non-flammable
HAZARD CLASS OR DIVISION: 2.2
IDENTIFICATION NUMBER: UN1950
PACKING GROUP:
Section 15 Regulatory Information
U.S. REGULATORY RULES
SARA SECTION 302 None
SARA 313 CHEMICALS None
CALIFORNIA PROPOSITION 65 None
RCRA STATUS This material is not classified as a hazardous waste.
TSCA CERTIFICATION All chemicals in this product are listed, or are exempt from listing on the TSCA Inventory.
VOC CONTENT 0.0% by wt.
HAZARDOUS AIR POLLUTANTS (Clean Air Act, Section 112(b))
HAPS (lbs/gal) 0.0 lbs/gal
Section 16 Other Information
REVISION NUMBER: 03
REASON FOR REVISION: Format change and general update.
ADDITIONAL INFORMATION: This MSDS has been prepared in accordance with FED-STD-313D and meets the requirements of 29 CFR 1910.1200.
IMPORTANT NOTE: This information is furnished without warranty, expressed or implied, as to accuracy or completeness.
The information is obtained from various sources including the manufacturer and other third party sources. The information
may not be valid under all conditions nor if this material is used in combination with other materials or any process. Final
determination of suitability of any material is the sole responsibility of the user.
Prepared by: Mark Epstein, R&D Manager
*** END OF MSDS***
Title: Confronting a Dog
|
*Note: This document verifies the hazard assessment as required by 29 CFR
1910.132(d)(2).
It must be modified to meet local needs and requirements
|
Location (e. g., Station, Branch,
Plant)
Name:
Street Address 1:
Street Address 2:
City:
State:
Zip Code:
Area:
PC:
|
Job Description:
Confronting a dog attack
|
Titles of Employees Performing the
Job:
City Carriers
Rural Carriers
|
Occupational
Codes:
|
Location Description:
General Public
|
blank |
blank |
Author
|
Headquarters Safety Review
|
Local Review
|
Name: Dean Taiani
Title: Safety Specialist
Date: 6/26/2002
|
Name: Frank Lundblad, CIH, CHMM
Title: Manager, Safety Programs
Date: 6/26/2002
Approval: Yes
|
Name:
Title:
Date:
Approval: Yes No
|
Sequence
of Basic Steps |
Potential
Hazards and Effects |
Safe
Work Practices |
Required
PPE* |
1. Stop when
seeing dog approach. |
1.1 Hazard: Not stopping.
Effect: Dog may follow and attack.
Note: If dog approaches
too close for comfort firmly say one of these phrases "No," "Go
," "Stop." |
1.1 Stop
and pay attention to the dog, make sure you do not stare at the dog's eyes.
|
1.1.<None>
|
2.
Take out your dog repellent. |
2.1 Hazard: You might
panic
Effect: Drop dog spray
Note: Only use
repellent if the dog attacks. Do not use repellent as a means of keeping
distance between you and the dog. |
2.1 Store
dog repellent in an easy-access location. Practice removing repellent to
become fast and efficient. |
2.1 Dog Repellent
|
2.2 Hazard: Not knowing
where your dog repellent is located or if you do not have any dog repellent.
Effect: No defense toward the dog
Note: Only use
repellent if the dog attacks. Do not use repellent as a means of keeping
distance between you and the dog. |
2.2 Store
dog spray in an easy-access location. Practice removing spray to become
fast and efficient. |
2.2 Dog Repellent
|
2.3 Hazard: Not knowing
where your dog repellent is located or if you do not have any dog repellent.
Effect: No defense toward the dog.
Note: Only use
repellent if the dog attacks. Do not use repellent as a means of keeping
distance between you and the dog. |
2.2 Store
dog spray in an easy-access location. Practice removing repellent to become
fast and efficient.
|
2.3 Dog Repellent
|
3. Place satchel
between yourself and the dog. |
3.1. Hazard: Losing
sight of the dog when reaching for satchel.
Effect: Dog may attack.
Note: Only use
repellent if the dog attacks. Do not use repellent as a means of keeping
distance between you and the dog. |
3.1. Make
sure not to turn away from dog when preparing satchel.
|
3.1 Dog Repellent
|
4. Back away
from the dog. |
4.1 Hazard: Not backing
up from the dog but rather running away from dog.
Effect: Dog will want to chase and may attack.
Note: Only use repellent
if the dog attacks. Do not use repellent as a means of keeping distance
between you and the dog. |
4.1 Make
sure to back away facing the dog, keeping your satchel between you and the
dog. |
4.1 Dog Repellent
|
5. When safely
away from the dog, call supervisor and Animal Control. |
5.1 Hazard: Not reporting
dog attack.
Effect: Dog may attack at another time. |
5.1 Always
report the incident so that appropriate action can be taken. This will help
prevent another dog attack in the future.
|
5.1 None |
6. Sign and
complete complaint form from Animal Control. |
6.1 Hazard: Do not
complete complaint.
Effect: Dog will roam freely and may attack later.
|
6.1 Make
sure to file a complaint. This will help assist Animal Control. |
6.1 None |
7. Request
a dog letter be issued to the owner of dog. |
7.1 Hazard: Not issuing
a letter to the owner of the dog.
Effect: Dog may attack again at another time.
|
7.1 Request
a dog letter to the owner of the dog. |
7.1
None |
8. Curtail
mail until dog situation is under control. |
8.1 Hazard: Not curtailing
mail.
Effect: When carrier delivers mail the dog may attack
again. |
8.1 Make
sure mail is curtailed until the dog is restrained and/or placed under control.
|
8.1 None |
Health
Risk Assessment:
4 (Minor) |
Ergonomic Risk Assessment
Code: 3 (Moderate) |
blank |
Safety
Risk Assessment:
3 (Moderate) |
blank |
blank |
Qualitative/Quantitative Exposure Assessment Data
|
Supporting Postal Service Policy Documents
|
n/a
|
EL-801 & EL 814
|
blank |
Supporting Safety Talks
|
Required Training
|
Title:
|
Link:
|
Course No.
Course Title:
|
Dogs are self-elected and sometimes highly trained
protectors of their masters and their property. To them,
you are an intruder. You must prepare yourself for a new
challenge each day from every dog you meet as you go
about your daily work.
Observe the area. Take a quick glance at all the
places a dog might be located, such as under
parked cars, under hedges, on the porch, etc.
Size up the situation. Is the dog large or small? Is it
asleep, barking, growling, nonchalant, etc.?
Don't show fear. A dog is more apt to attack and bite
you if it knows you are afraid.
Don't startle a dog. If it is asleep, make some kind of
nonstartling noise, such as soft whistling. Do this
before you are close to the dog, while you still have
time and space for an "out."
Never assume a dog won't bite. You may encounter
a certain dog for days or weeks without incident;
then one day, it might decide to attack and bite you.
Keep your eyes on the dog. A dog is basically a
coward and a sneak and is more apt to attack and
bite you when you aren't looking.
Stand your ground. If a dog comes toward you, turn
and face it. If you have a satchel, hold it in front of
you and back away slowly, making sure you don't
stumble and fall.
Never turn and run.
This section offers materials for you to use to help your
letter carriers do their jobs more safely. You can use the
progressive warning letters in this section to alert dog
owners to the possible loss of mail delivery if they do not
restrain their pets. And don't forget to send a letter of
thanks when they do!
Warning letters, like collection letters, need to be handled tactfully. The first and second sample letters tell customers what we want them to do. The third tells them we
have taken corrective steps. The fourth details the customers' options. The fifth is a thank-you letter. In using
these letters, keep in mind that our purpose is not to police the neighborhood but to obtain a safe environment in
which carriers can do their work. Though most customers
will respond to your first polite request, be meticulous in
following up if they don't. Otherwise your efforts may not
be taken seriously.
SAMPLE WARNING LETTER NO. 1
[INSERT DATE]
[INSERT NAME]
[INSERT TITLE]
[INSERT STREET ADDRESS]
[INSERT CITY, STATE, ZIP+4]
Dear Postal ServiceTM Customer:
Your letter carrier takes pride in delivering your mail promptly and efficiently. That means being able to
approach your mailbox without interference from your pet.
Although your dog may not be known to attack and bite or otherwise be dangerous to people, your carrier
has expressed concern about its behavior. I believe you will agree that this concern is understandable
since each year thousands of letter carriers are bitten or physically harmed by dogs.
This letter is to inform you that we are concerned your dog may have a propensity to attack and to bite
or otherwise injure your letter carrier.
To provide you uninterrupted mail delivery while protecting our letter carriers, the Postal Service is
requesting your assistance. Please confine your dog, either in the house or tethered or fenced outdoors,
away from the route your carrier uses to deliver your mail.
We appreciate your cooperation.
Sincerely,
[SIGN]
[INSERT POSTMASTER'S NAME]
Postmaster
U.S. Postal ServiceŽ
[INSERT CITY, STATE, ZIP+4]
SAMPLE WARNING LETTER NO. 2
[INSERT DATE]
[INSERT NAME]
[INSERT TITLE]
[INSERT STREET ADDRESS]
[INSERT CITY, STATE, ZIP+4]
Dear Postal ServiceTM Customer:
We understand that you have installed an electronic fence on your property. We are writing to request
that you keep your dog restrained or inside when the mail is delivered. Although the electronic fence may
keep your dog from wandering, it does not protect your letter carrier, who must enter the property to
deliver the mail.
Letter carriers may assume, when they see no physical fence around a property, that the property is
animal-free. This can be a dangerous mistake.
Every year thousands of letter carriers are attacked and injured - many seriously by dogs. Even the
kindest of family pets can bite to protect its territory.
So we request that you keep your animal restrained or inside during times when your letter carrier will
be delivering the mail. Please help us deliver your mail consistently and safely. Thank you for your help.
Sincerely,
[SIGN]
[INSERT POSTMASTER'S NAME]
Postmaster
U.S. Postal ServiceŽ
[INSERT CITY, STATE, ZIP+4]
SAMPLE WARNING LETTER NO. 3
[INSERT DATE]
[INSERT NAME]
[INSERT TITLE]
[INSERT STREET ADDRESS]
[INSERT CITY, STATE, ZIP+4]
Dear Postal ServiceTM Customer:
We were unable to deliver your mail recently because your unrestrained dog threatened our letter carrier.
We previously notified you of our concern that your dog might have a propensity to attack and to bite
or otherwise injure your letter carrier. That concern was based on prior observations.
We are sorry for any inconvenience the interruption of your mail delivery might have caused. However,
I think you can understand that we must protect our employees from potential injury.
If your carrier is threatened by your unrestrained dog again, we must take further action. That action will
require you to either arrange to obtain your mail at a Post OfficeTM box or install a mail receptacle at the
curb in front of your residence for delivery.
To restore delivery at this time, please pick up your mail at our Post Office, which is located at [ADDRESS]. You will be asked to sign a statement assuring us that you will keep your dog restrained during
normal delivery hours.
Thank you for your cooperation.
Sincerely,
[SIGN]
[INSERT POSTMASTER'S NAME]
Postmaster
U.S. Postal ServiceŽ
[INSERT CITY, STATE, ZIP+4]
SAMPLE WARNING LETTER NO. 4
[INSERT DATE]
[INSERT NAME]
[INSERT TITLE]
[INSERT STREET ADDRESS]
[INSERT CITY, STATE, ZIP+4]
Dear Postal ServiceTM Customer:
We previously notified you that your dog is considered to be a danger to your letter carrier. Yet, on
[DATE], our letter carrier was again threatened by your dog. As a result of this incident, I must ask you
to choose within the next [NUMBER] days one of the following options for receiving your mail:
Rent a Post OfficeTM box to receive your mail.
Install a curbside receptacle at your residence.
Until you have informed us of your decision, your mail will be held at [POST OFFICE AND ADDRESS].
It will be available for pickup during normal business hours, which are [INSERT YOUR OFFICE'S
MONDAY-FRIDAY AND SATURDAY HOURS]. If you have not picked up your mail within [NUMBER
OF DAYS], we will return it to the senders.
If you have any questions concerning this policy, please call [NAME] at [PHONE NUMBER].
Sincerely,
[SIGN]
[INSERT POSTMASTER'S NAME]
Postmaster
U.S. Postal ServiceŽ
[INSERT CITY, STATE, ZIP+4]
SAMPLE THANK YOU LETTER FOR CUSTOMER COMPLIANCE
[INSERT DATE]
[INSERT NAME]
[INSERT TITLE]
[INSERT STREET ADDRESS]
[INSERT CITY, STATE, ZIP+4]
Dear Postal ServiceTM Customer:
Thank you for keeping your dog safely away from the letter carrier's path. Because dog owners like you
accept responsibility for their pets, letter carriers and other service people are better able to work in your
neighborhood.
On behalf of both your regular letter carrier, [NAME], and the substitute carriers who deliver your mail
in [HIS/HER] absence I appreciate your cooperation.
Sincerely,
[SIGN]
[INSERT POSTMASTER'S NAME]
Postmaster
U.S. Postal ServiceŽ
[INSERT CITY, STATE, ZIP+4]
The media has always been very interested in the
Postal Service's National Dog-Bite Prevention Week support and campaign. Members of the media can be your
best allies when it comes to communicating the problem
of animal attacks and the need for responsible pet ownership. Here are several ways to approach television, radio,
and print media to get them to help promote awareness of
this important issue.
Part V of this kit includes:
Two ideas for enjoyable employee events that will
be of particular interest to television stations and
newspaper photographers, each followed by a
news release and media advisory to announce your
event.
An offer to be interviewed combined with public service announcements (PSAs) to take or send to local
radio stations.
Sample postmaster columns that you can suggest
to your local paper editor.
These simple strategies for television, radio, and print
will help make your media campaign a success.
The bracket symbols "[ ]" indicate words for which you
need to make a decision or insert information. If you need
help with a media-related issue, contact your area Public
Affairs and Communications manager (see Part VII).
Work with your employees to stage a 30-minute event
in a public area inside or outside the Post Office, just before carriers depart for their routes. Ask which employees
would be willing to show their scars and tell their stories
about encounters with vicious animals. It's their opportunity to help customers, friends, and neighbors protect themselves and their children from similar pain.
Consider inviting someone from the local animal shelter, humane society, owners association, neighborhood association, or pet trainers to talk about animal safety and responsible pet ownership. Providing a local
animal shelter representative to speak to the community
about animal behavior and dog bites gives the "third-party
endorsement" reporters use to validate news stories.
If you are in a smaller community, think about partnering with neighboring postmasters to hold a joint event.
You'll have more examples, and you will be able to interest media from surrounding communities.
Complete and mail the news release along
with the Dog-Attack and Dog-Bite Prevention Background (see page 27) material
two weeks out and media advisory two days before or morning of your event. You
can also use the facts in the release to share brief remarks about the impact
of dog bites on the Postal Service.
Give newspaper editors and television assignment editors a call between 10 a.m. and 11 a.m. a couple of days
before the event as a follow-up to your original news release. You can also send the media advisory as another
reminder. Just one note about a typical news day: Editors
are usually making assignments in the morning and will
be busy in the afternoon as their deadlines approach.
Late-morning calls are usually better. Just in case the editor asks for more information, have the news release and
media advisory available before you make your telephone
calls.
Ask the editor if he or she would be interested in covering a photo opportunity of letter carriers lining up, chorus
line style, to display their dog-bite scars. You can create
more interest if you describe dog bites as a community issue and not just a Postal Service problem. Tell the editor
that small children represent the majority of victims and
are estimated to be 900 times more likely to be victimized
by dog attacks than letter carriers.
Be sure to add that this is a good opportunity for the
public to learn how to avoid dog attacks and bites, and an
opportunity for dog owners to learn how to reduce the risk
of their dog attacking someone.
Designate an area in the parking lot for camera crews
and have an alternative location in case it rains. Give your
remarks and then introduce the local animal shelter representative, who will speak about dog behavior and about
dog bites in the community. Just before your letter carriers
are ready to leave for their routes, ask them to stand
shoulder to shoulder and hold out their legs and/or arms
to display dog-bite scars. You can even add music. At this
point you'll probably see camera crews and photographers move in for close-up shots.
After a couple of minutes, when the activity starts to die
down, inform the media that the letter carriers are available to talk about dog bites and how to avoid them. But
remind them they have only a few minutes, as the carriers
must leave to deliver the mail. If reporters ask to follow a
letter carrier on their route be sure to select someone who
will represent your office well.
FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE] [INSERT YOUR PHONE NUMBER]
Internet: www.usps.com
NEWS RELEASE
A Different Kind of Chorus Line
[YOUR CITY] - A different kind of chorus line will be staged in a rather unusual setting on
[DATE] promptly at [TIME]. It's all part of the Postal Service'sTM support of the annual National Dog-
Bite Prevention Week program. To help their customers - especially the youngest ones - U.S.
Postal ServiceŽ letter carriers at the [NAME OF OFFICE] at [ADDRESS OF OFFICE] are kicking up
their heels and waving their arms to show the community the importance of preventing animal
attacks.
Between October 1, 2002, and September 30, 2003, the Postal ServiceTM recorded 3,423 dog attack and dog bite-related injuries to letter carriers. While that number is disturbing, the most frequent
victims of dog attacks are children. American children suffer an average of 2 million dog-bite injuries
every year. "That's why our letter carriers have agreed to start `dancing in the street' to show the
community their scars, share their stories, and help their customers avoid the kind of pain they have
already suffered," says Postmaster [POSTMASTER'S NAME].
While the country has become increasingly focused in the past year on the tragic injuries and
deaths resulting from dog attacks, the Postal Service has been at the forefront of this issue for
decades.
In addition to the letter carrier chorus line [LIST ANY OTHER OFFICIALS WHO WILL PARTICIPATE IN THE EVENT, for example, a safety or animal expert who can talk about how to avoid
attacks and what to do if one occurs]. [ATTACH DOG-ATTACK AND DOG-BITE PREVENTION
BACKGROUND.]
At one time experiencing as many as 7,000 annual dog-bite injuries to its letter carriers, the Postal
Service partnered with the Humane Society of the United States and other interested parties to
teach people how to avoid dog attacks and how to protect themselves if an attack occurs. In recent
years, a strong emphasis has also been placed on educating the public about responsible pet
ownership.
# # #
The Humane Society of the United States reports
that small children, the elderly, and letter carriers, in
that order, are the most frequent victims. Dog attacks are the most commonly reported childhood
public health problem in the United States.
The American Veterinary Medical Association
(AVMA) states that children account for more than
60 percent of all dog-bite victims.
The AVMA also reports that the number of dog attacks exceeds the reported instances of measles,
whooping cough, and mumps, combined. Dog-bite
victims account for up to 5 percent of emergency
room visits.
According to the AVMA, between 500,000 and 1
million people require medical attention for dog
bites each year in the United States and, on an average, 12 people die each year from dog bites.
Many of the dog attacks and dog bites that were reported by 3,423 letter carriers in 2003 came from
dogs whose owners said..."would not bite".
Don't run past a dog. The dog's natural instinct is to
chase and catch prey.
If a dog threatens you, don't scream. Avoid eye contact. Try to remain motionless until the dog leaves,
then back away slowly until the dog is out of sight.
Don't approach a strange dog, especially one that's
tethered or confined.
While letter carriers are discouraged from petting
animals, people who choose to pet dogs should always let a dog see and sniff them before petting the
animal.
If you believe a dog is about to attack you, try to
place something between yourself and the dog,
such as a backpack or a bicycle.
Obedience training can teach dogs proper behavior
and help owners control their dog in any situation.
When the letter carrier comes to your , keep
your dog inside, away from the door, in another
room, or on a leash.
Don't let your child take mail from the letter carrier in
the presence of your dog. Your dog's instinct is to
protect the family.
Spay or neuter your dog. Spayed or neutered dogs
are less likely to bite. Humane Society statistics reflect that dogs that have not been spayed or neutered are up to three times more likely to be involved in a biting incident than neutered or spayed
dogs.
Dogs that haven't been properly socialized, receive
little attention or handling, or are left tied up for long
periods of time frequently turn into biters.
FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE] [INSERT YOUR PHONE NUMBER]
Internet: www.usps.com
MEDIA ADVISORY
Letter Carriers at [CITY NAME] Post Office Set up a Very Special Chorus Line
for a Very Special Reason
ATTENTION: News Editor
WHAT: Letter carriers of the [NAME] Post OfficeTM will line up chorus line style and
display their dog-bite scars to promote dog-bite prevention. Postmaster [NAME]
and [NAME] of [ANY OTHER PARTICIPATING HEALTH OR ANIMAL
PROTECTION AGENCY] will speak about the problem of dog attacks and dog
bites to the Postal ServiceTM and the community.
Media can also obtain tips on how to avoid dog attacks and bites and learn what
dog owners can do to reduce the chances their pet will injure someone.
WHEN: [DATE AND TIME. Preferably no earlier than 10:00 A.M., or just before letter
carriers depart for their routes].
WHERE: [POST OFFICE LOCATION]
BACKGROUND: The 3,423 letter carriers attacked or bitten by dogs last year pales in comparison to the more than 2 million children who were needlessly victimized by dogs.
The owners of many dogs involved in those attacks believed their pet would
never bite. This year, the U.S. Postal ServiceŽ and its letter carriers are working
to prevent those painful, sometimes fatal, injuries by promoting community
awareness and responsible pet ownership.
CONTACT: [NAME], postmaster at [TELEPHONE].
# # #
This is an opportunity to achieve two objectives. You
can organize a Postal Service employee family event and
at the same time make the community aware of the serious issue of dog attacks. Ask which employees would be
willing to participate in a planning committee and then divide the tasks among them.
The event would start with a short parade, providing
you have secured a permit, to the prearranged picnic site.
Letter carriers and their families would parade through a
residential neighborhood to bring attention to the issue of
dog-bite prevention. Signs with brief dog-bite statistics
and facts about prevention are a nice addition.
Invite letter carriers who have previously been injured
by dogs to lead the parade. By walking with their families,
they put a human face on the statistic of 3,423 letter carriers injured by dog attacks and bites last fiscal year. They
can tell their stories, and perhaps show their scars, to help
others avoid the kind of pain they have suffered.
Consider inviting someone from a local animal shelter
join you to talk about animal safety and responsible pet
ownership. In smaller communities, consider partnering
with neighboring postmasters to hold a joint event. You'll
have more examples, and you will be able to interest media in surrounding communities.
Be mindful in selecting your parade route and picnic
site. While it makes sense to use this opportunity to bring
attention to problem areas of your community, do not
create a parade route that you know to be unsafe. Also
check with city officials to obtain any necessary parade
permits.
Complete and send the news release two weeks before your event. You can also use the facts in the release
to share brief remarks about the impact of dog attacks
and bites on the Postal Service.
Give newspaper editors and television assignment editors a call between 10 a.m. and 11 a.m. a couple of days
before the event as a follow-up to your original news release. You can also send the media advisory as another
reminder. Just one note about a typical news day: Editors
are typically making assignments in the morning and will
be busy in the afternoon as their deadlines approach. Late
morning calls are usually better. Just in case the editor
asks for more information, have the news release and
media advisory available before you make your telephone
calls. Timing your parade to begin on a Sunday around 10
a.m. will give you the best chance for media coverage.
Ask the editor if he or she would be interested in covering a parade of Postal Service employees and their families who are taking the message of dog attack and bite
prevention to the streets of their community. You can
create more interest if you describe dog attacks and bites
as a community issue and not a Postal Service problem.
Tell the editor that small children represent the majority of
victims and are estimated to be 900 times more likely to
be victimized by dog attacks than letter carriers.
Be sure to add that this is a good opportunity for the
public to learn how to avoid dog attacks and bites and an
opportunity for dog owners to learn how to reduce the risk
of their dog attacking someone. Make sure the news editor knows that they will be able to talk with letter carriers
who have been bitten by dogs and learn how the event
affected them and their families.
FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE] [INSERT YOUR PHONE NUMBER]
Internet: www.usps.com
MEDIA ADVISORY
[CITY NAME] Post Office and [LOCAL ANIMAL SHELTER] Lead the Parade for
Dog-Bite Prevention
[CITY] - They walk the streets of [CITY] every day, but Sunday, [DATE] at [TIME], [YOUR CITY]
letter carriers are bringing friends and family along with them to deliver a very special message. The
message they will deliver has received a lot of media attention lately, but it is one that letter carriers
have been concerned about for decades. It is the need for the entire community to work together to
avoid the cost and pain of dog attacks and bites.
Last fiscal year more than 3,000 letter carriers in the nation suffered the pain of a dog attack or
dog bite. But that number pales in comparison to the more than 2 million children who received dog
bite-injuries in a single year. "That's why we're appearing on a Sunday to deliver this important message," says Postmaster [POSTMASTER NAME]. "Several of our letter carriers know first-hand
about both the prevention and the pain of animal attacks, and we want to do whatever we can to
help educate the community - especially parents and pet owners."
Letter carriers who are on the job, having recovered from animal attacks, will lead the parade and
are available to talk about their experience. [NAME OF HEALTH CARE OR ANIMAL PROTECTION
OFFICIAL] will join letter carriers along their route to talk about dog-attack and dog-bite prevention
and responsible pet ownership. A sample of some important facts that officials can share is attached. [ATTACH DOG-ATTACK AND DOG-BITE PREVENTION BACKGROUND.]
The parade route will be [DESCRIBE THE PARADE'S ROUTE SO REPORTERS CAN CATCH
UP WITH YOU IF THEY MISS THE BEGINNING OF THE PARADE].
# # #
FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE] [INSERT YOUR PHONE NUMBER]
Internet: www.usps.com
MEDIA ADVISORY
[CITY NAME] Post Office and [LOCAL ANIMAL SHELTER] Deliver a Very Special Message
This [DAY]
ATTENTION: News Editor
WHAT: Letter carriers of the [NAME] Post OfficeTM will be joined by their friends, family,
children, and even some of their pets as they deliver a very important message
to the community. [THE APPEARANCE OF A WELL-TRAINED DOG OWNED
BY ONE OF YOUR LETTER CARRIERS WILL HELP DISPEL THE MYTH
THAT POSTAL EMPLOYEES DON'T LIKE DOGS.] Postmaster [NAME] and
[NAME] of the [LOCAL HEALTH OR ANIMAL PROTECTION AGENCY] will
speak about the problem of dog attacks and bites to the Postal ServiceTM and
the community as they travel a parade route through the [NAME] community.
Letter carriers who will lead the parade and have recovered from dog attacks
and bites will share their stories in order to help others avoid the pain they have
gone through.
Media can also obtain tips on how to avoid dog attacks and bites and learn what
dog owners can do to reduce aggressive pet behavior.
WHEN: Sunday, [DATE AND TIME, preferably no earlier than 10:00 A.M.].
WHERE: The parade will begin at [DESCRIBE PARADE ROUTE] and end at [PICNIC
LOCATION].
BACKGROUND: The 3,423 letter carriers attacked and bitten by dogs in 2003 pales in comparison to the more than 2 million children who were needlessly victimized by dogs.
The owners of many dogs claimed their pet would never bite. This year, the U.S.
Postal ServiceŽ and its letter carriers work to prevent these painful, sometimes
fatal, injuries by promoting community awareness and responsible pet ownership.
CONTACT: Postmaster [POSTMASTER NAME] at [PHONE].
# # #
FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE] [INSERT YOUR PHONE NUMBER]
Internet: www.usps.com
PUBLIC SERVICE ANNOUNCEMENTS
May 16-22 is National Dog-Bite Prevention Week
Below you will find three public service announcements (PSAs) for your consideration. Spring is
here and more people and dogs will be on the street. This is the perfect time to participate in an
education campaign aimed at reducing these painful and costly attacks.
For decades the U.S. Postal ServiceŽ has taken a leadership role
in preventing animal attacks even though letter carriers are members of the
third most likely group to be bitten by a dog. Children and the elderly rank
number 1 and 2, respectively. More information is found on the Dog-Attack and
Dog-Bite Prevention Background sheet attached. [ATTACH DOG-ATTACK AND DOG-BITE
PREVENTION BACKGROUND (see page 27).]
Please join the Postal ServiceTM in this important public education campaign by using these public
service announcements and by interviewing Postal Service, animal protection, and public health officials during National Dog-Bite Prevention Week.
PSA 1
It's that time of year again, and the Postal Service, health care providers, and animal protection
professionals need your help. Last year, nationwide, 3,423 letter carriers sustained dog-attack and
dog-bite injuries. But that pales in comparison to the more than 4.7 million people - most of them
children and the elderly - who are bitten by dogs each year. You can help protect your letter carrier,
meter reader, newspaper delivery person, or your neighbors' children by making sure your pet is
properly restrained. Be a responsible pet owner. Help prevent the injuries, pain and costs caused by
animal attacks. This message is a public service of this station and your local servicing Post OfficeTM.
PSA 2
Today, even the comedians know that "dog bites man" is no laughing matter. According to the
American Veterinary Medical Association, 44 people died between 1999 and 2003 after being bitten
by a dog. Most of the victims - 24 of them - were children under the age of 12. That's why the nation's letter carriers, who suffered more than 3,400 dog-attack and dog-bite injuries last year, are reminding pet owners to restrain their dogs to protect letter carriers, meter readers, children and others
who may come near their dogs. This message is a public service of this station and your local servicing Post Office.
PSA 3
Pet owners, did you know that if your dog attacks and bites a letter carrier, you could be held liable for all medical expenses and other costs, which can run into thousands of dollars?
Don't think your fence is the only protection you need - especially if a letter carrier or delivery
person must enter your yard. The Postal Service is not anti-dog, but pro-responsibility. Responsible
pet ownership includes making sure your pet is properly restrained. Last year, nationally, more than
3,000 letter carriers sustained dog attacks and bites while delivering the mail. Help your letter carrier
deliver safely for you. This message is a public service of this station and your local servicing Post
Office.
# # #
Using these columns will help you spread the word
about the Postal Service's efforts to protect letter carriers
and children in the community. The message is that dog
attacks and bites are a serious matter and, by helping protect letter carriers, the public is protecting everyone.
Retype these columns on your letterhead and take or
send them to your local newspapers. It's a good idea to
localize the articles with experiences from your own Post
Office or community. Contact local newspaper editors to
propose running the column weekly for three weeks. You
should also post copies of these columns in your lobby
and employee break room.
Although the material is designed specifically for use
during the spring, you also can use it to build community
awareness throughout the summer months.
For every letter carrier attacked or bitten, hundreds of
children needlessly suffer the pain and trauma of dog
bites. Whatever the reasons for them, dog attacks and
bites are a serious problem for the entire community, not
just our letter carriers trying to deliver your mail. Nationwide, the U.S. Postal ServiceŽ carriers suffered 3,423 dog
attacks and bites last year. That's an average of 11 dog
attacks and/or bites every delivery day, and that figure
does not include the number of threatening incidents that
did not result in injury.
These numbers pale in comparison with the more than
4.7 million people - mostly children and the elderly - who
suffer injuries from dog attacks each year.
In [CITY] last year dogs attacked and bit [NUMBER]
letter carriers and a significant number of [OR YOU
CAN ESTIMATE A NUMBER IF POSSIBLE] instances
where dogs interfered with mail delivery. Fortunately,
most dog bites can be prevented through responsible pet
ownership.
[IF YOU DID HAVE DOG BITES LAST YEAR, USE
THE PREVIOUS PARAGRAPH AND INSERT A PARAGRAPH OR TWO HERE GIVING A FEW DETAILS,
SUCH AS THE SERIOUSNESS OF THE INCIDENTS
AND THE AMOUNT OF LOST TIME.]
[IF YOU HAD NO DOG BITES OR NO CASES OF
DOGS INTERFERING WITH MAIL DELIVERY LAST
YEAR, OMIT THE PREVIOUS PARAGRAPH.]
If a letter carrier needs to interact with you, put
your dog into a separate room before opening your front
door. Dogs have been known to burst through screen
doors or plate-glass windows to get at letter carriers and
strangers.
Just ask Dover, Delaware, Postmaster Jack Bailey. A
letter carrier at his Post OfficeTM, who had survived eight
attacks during his 20-year career, felt secure in his ability
to avoid dog bites. He owns four dogs himself. But, in
February 1993, that carrier would be scarred for life -
both physically and emotionally.
While delivering to a mailbox at the entrance to a
customer's , the carrier watched in horror as a
100-pound dog charged the front door. Instinctively, he
braced his foot against the door as the dog backed up to
charge again. This time, the animal crashed through the
Plexiglas-plated door and tore into the flesh of his arm.
"It happened so quickly that he didn't have time to
react," explains Bailey.
"The animal's bite so severely shredded his left arm
that he has undergone several restorative surgeries and
may never have full use of his arm," says Bailey. [FEEL
FREE TO SUBSTITUTE THIS EXAMPLE WITH A LOCAL ONE IF IT IS APPROPRIATE.]
Nationally, the number of carriers attacked and bitten
by dogs has declined over the years. This is because of
greater cooperation from dog owners, stricter leash laws,
and stepped-up efforts to educate letter carriers and the
public about dealing with the problem.
Our letter carriers are vigilant and dedicated, but we
may be forced to stop mail delivery at an address if a letter
carrier is threatened by a vicious dog. In some instances,
Postal ServiceTM employees have sued and collected
damages for dog bite injuries. We can't control people's
dogs; only dog owners can do that.
While some attribute attacks on letter carriers to dogs'
inbred aversion to uniforms, experts say the psychology
actually runs much deeper. Every day that a letter carrier
comes into a dog's territory, the dog barks and the letter
carrier leaves. Day after day the dog sees this action repeated. After a week or two, the dog appears to feel invincible against intruders. Once the dog gets loose, there's a
good chance it will attack.
Dog owners should remind their children about the
need to keep the family dog secured. We also recommend parents ask their children not to take mail directly
from letter carriers. A dog may see handing mail to a child
as a threatening gesture.
These simple reminders and helpful tips can reduce
the hazard of dog-bite attacks. Help us to help you this
spring and summer.
This is the first in a series of three columns by [CITY]
Postmaster [NAME] addressing the problem of dog attacks, both in the Postal Service and in the community.
Next week: "Why Do Some Dogs Bite?"
# # #
Would your dog bite? The American Veterinary Medical Association estimates that more than 4.7 million dog
bites are reported to local authorities each year. Countless more go unreported.
Dog bites can range from a relatively painless nip to a
fatal mauling. Dog-bite victims account for up to 5 percent
of all hospital emergency room visits. Children are most
often the victims. Of the 44 people who died from dog attacks between 1999 and 2003, 24 of them where children
under the age of 12. Dog attacks are the most commonly
reported childhood public health problem in the United
States.
You may feel confident that your dog won't add to
these statistics, and it is probably true that your trusty
companion will never seriously harm anyone. However, if
your dog does attack or bite someone, you could be liable
for the victim's pain, suffering, and medical expenses. Potential victims include your letter or rural carrier and neighborhood children. There are several ways you can avoid
liability. Reducing the likelihood your dog will ever bite
someone helps protect you, your dog, and everyone else
in the community.
Although dogs may bite for a variety of reasons, spaying or neutering has been shown to reduce aggressiveness. Bite statistics show that dogs that have not been
spayed or neutered are up to three times more likely to be
involved in a biting incident.
Lack of socialization, improper training, excitement,
and fear can all contribute to a dog attack. Even a nip on
the leg is unacceptable behavior for a family dog.
Teach your dog appropriate behavior. Don't play
aggressive games with your dog such as wrestling,
tug of war, or enticing your dog on another
person. It's essential that your dog recognize members of your family as dominant figures not to be
challenged.
Be a responsible pet owner. For everyone's safety,
don't allow your dog to roam. Make your pet a member of your family. Dogs that spend too much time
tethered to a dog house or in the back yard have a
much greater chance of developing aggressive behavioral problems.
Stay on the safe side. Help your dog become accustomed to a variety of situations. If you don't
know how your dog will react to a new situation, be
cautious. If you think your dog could panic in a
crowd, leave him or her at . If your dog may
overreact to visitors or delivery people, keep him or
her in another room.
This is the second in a series of three columns by
[CITY] Postmaster [NAME] addressing the problem of
dog attacks, both in the Postal ServiceTM and in the community. Next week: "Protecting the Community."
# # #
Last year, dog attacks and bites resulted in 3,423 injuries to letter carriers nationwide. The Centers for Disease
Control and Prevention estimates that nearly two percent
of Americans are bitten by a dog each year, and most of
the victims are children.
Clearly, parents must never leave a defenseless infant
with a dog and must make sure that older children know
the potential danger of dogs. It is also important to know
that studies have shown that dogs are three times more
likely to be involved in a biting incident if they have not
been spayed or neutered.
The American Veterinary Medical Association has
found that the breed of animal most commonly involved in
dog attacks can change from year to year and from one
part of the country to another, depending on the popularity
of the breed. According to the Association, while some
breeds are more likely to bite, other factors such as
whether the animal has been spayed or neutered, and
whether the animal has been properly socialized, safely
confined, properly supervised, and humanely trained play
great roles in a dog's tendency to bite. Dog owners can
prevent serious injuries to others by realizing their important role in dog-bite prevention.
This concludes a series of three columns by [CITY]
Postmaster [NAME] addressing the problem of dog attacks, both in the Postal ServiceTM and in the community.
To learn more about the importance of neutering or
spaying your pets, visit the American Partnership for Pets
(APP) web page at www.americanpartnershipforpets.org.
The APP is an unprecedented coalition of more than 25
leading and influential animal health and welfare organizations, community animal care, control services, and
veterinarians.
# # #
Most people think children and dogs go together naturally, and they often do. But, it may shock you to learn that
children are the most common victims of dog bites. You
can use the following talk and the enclosed handout to
alert schoolchildren to two important points in preventing
dog bites: responsible pet ownership and safe behavior
around dogs.
Sponsoring a poster contest gets children involved in
spreading the word about preventing dog bites. And the
colorful posters that result are a great way to get the word
out to the public.
Get postmasters and station managers to hang posters or display in lobby or local high traffic grocery stores
The postmaster is a key community leader. Postmasters should use their influence to win support from other
key leaders for our campaign to reduce dog attacks and
dog bites. The suggestions in this section will get you
started toward some cooperative campaigning for dog-
bite awareness.
[Make the presentation light and fun. Even though
this is a serious subject, children will respond to your
being friendly and approachable. Be sure to tell the
children what a postmaster is/does.]
Good morning boys and girls.
My name is [NAME] and I'm your postmaster.
[TELL THE CHILDREN WHAT A POSTMASTER IS/DOES.]
How many of you have dogs at or have friends
who own a dog? [LISTEN TO RESPONSES.] Have you
or any of your friends ever been bitten by a dog? [LISTEN
TO RESPONSES.] Well, I'll bet you didn't like it, did you?
At the Post OfficeTM where I work, the people who deliver your mail get bitten, too. Sometimes they have to go
to the hospital and can't do their job for a long time. The
dog's owner may have to pay a big hospital bill. And the
mail may not be delivered to that house until the owners
promise to keep the dog fenced in.
I don't want anybody at work to be bitten, and I don't
want any of you to get bitten, either. That's why I'm here
today, because I need your help.
There are several things you can do to help out. The
most important thing is to stop your dog from getting outside and running loose. When you go outside, make sure
to close the door tight, and when you are playing with your
dog in the yard, make sure you close the gate so he or
she does not get out.
When you see the letter carrier coming down your
street, look around and make sure your dog is either inside or securely fenced away from the mailbox.
When the letter carrier gets to your house, let him or
her put the mail in your mailbox. Never reach out to take
the mail yourself, because, your dog might think the letter
carrier is a threat to you even though we know that isn't
true.
After the letter carrier has delivered the mail and gone,
you still need to watch out for loose dogs. Never step too
close to a strange dog. Even if they look friendly, he or she
might still bite.
I am going to give each of you a list of things you can
do to help keep dogs from biting your letter carrier, your
friends, and yourself. I want you to take this list and
talk to your parents about it. See if they will help you keep
your dog from getting outside.
If you do that, your letter carrier won't have to worry
about going to the hospital for a dog bite, and we can deliver everyone's mail - safely and quickly.
To help make your neighborhood safe for the letter carrier, yourself, and other people, just remember these simple rules:
Find out what time the letter carrier usually brings
your mail.
Check to be sure your dog is inside and door is
closed when the letter carrier is due to visit your
house. Keep the dog inside until the letter carrier is
gone.
Put your dog in another room and close the door to
that room if someone needs to open the door for the
letter carrier.
Keep your dog away from the mail slot (if you have
one) so the carrier's fingers don't get bitten.
Keep your dog on a leash away from the mailbox
during the time your letter carrier delivers the mail, if
your mailbox and your dog are inside your fenced
yard.
Never walk up to the letter carrier and ask for your
mail when your dog is outside. Your dog may think
you are being threatened.
Tell your parents if you see a dog running loose in
your neighborhood.
Never, ever approach a strange dog.
If you plan to sponsor a poster contest for schoolchildren, you will need to furnish some slogans and a set of
rules. It's also standard procedure to appoint judges and
offer some kind of reward or prize for the winners.
Where young children are involved, it's a good idea to
make everybody feel like a winner. For the three main
prizes, we recommend commemorative stamp sets. Try to
offer something for participation, as well. Perhaps you
could obtain a number of special pictorial cancellations of
local interest.
Be sure to furnish the media with information about
when the contest will start, what schools are participating,
who will judge the contest, and where the entries will be
displayed.
Suggested slogans:
Good neighbors keep good control of their dogs.
Good fences make good dogs better.
Mail time is time to take your pooch inside.
Letter carriers love dogs on a leash.
A dog on the loose is bad news.
Have the posters judged on originality, clarity of the
dog-bite message, and quality of the artwork. A panel of
judges might consist of an art teacher, a letter carrier, an
animal control officer, and a member of the PTA. State
that the decision of the judges will be final and list the
prizes. If possible, have the grand-prize-winning poster
reproduced and sent to the schools. Try to display all the
entries in the Post Office lobby or local grocery stores.
Children and parents will be looking for them.
Suggested contest rules:
The Dog-Bite Awareness Poster Contest is open to
students in grades 1 through 5 from now until
[MONTH, DAY, YEAR].
The theme is [CHOOSE THEME].
Only one entry per student will be accepted.
Students must design and complete posters without
help.
Entries must be [CHOOSE: e.g., 11" x 17", horizontal or vertical, black and white or color, in
any two-dimensional medium (charcoal, water-
color, marker, paint, etc.)].
Posters will not be returned. By entering, a student
agrees to give the Postal Service full ownership of
the artwork and reproduction rights should it be selected the grand-prize winner.
Each entry must have an entry form attached to the
back. Posters with incomplete forms will not be
considered.
Entries must be submitted by [DATE] to be considered for judging.
Winners will be notified by mail.
Seek ideas from other postmasters. When attending various management meetings, seminars, training sessions, or conventions, take time to discuss
dog-bite prevention and other safety programs with
your peers. Many postmasters have come up with
some innovative ideas and developed excellent
dog-bite awareness campaigns.
Visit area schools to discuss dog-bite prevention
with students. Many local animal control officials
and veterinarians will participate, particularly when
they can stage a pet licensing and rabies vaccination effort at the same time.
Holding a dog-bite awareness poster contest for local elementary school students is another way to involve the schools. Arrange to display the entries at
the Post Office for a day and invite parents and the
media. Give a short talk or provide handout information on dog-bite awareness.
Locate a local dog obedience club and allow it to
stage a free one-day dog training session at your
Post Office. (An excellent time is after the Post
Office closes on Saturday.) Publicize the event and
invite the media. (Note: If employees are involved,
be aware of FLSA requirements.)
Locate a scout troop or similar youth organization
and encourage it to make a project of creating public awareness of dog-bite dangers. Help them publicize their efforts through the local media.
Contact your local utility companies to participate in
some of your events. They are attuned to public
service, and they have their own dog-bite problems.
Now that you have read through this publicity kit and
made some decisions about what would work best in your
area, it is time for action.
In addition to this kit, a number of resources are available to assist you in your effort to educate employees,
your customers, and the entire community about the importance of dog-bite prevention. If you have media or public relations questions, area Public Affairs and Communications managers can put you in touch with your local
communications person. And, while the Humane Society
of America is not an official partner during this year's National Dog-Bite Prevention Week campaign, it is always
willing to help organizations that are promoting safety
around animals. Their dog-bite prevention web site,
www.nodogbites.org, is an excellent resource for employees and your community.
Although dog bites are declining, we must keep in mind
that last year we averaged 11 dog-attack and dog- bite injuries per delivery day. This is down from 12 dog-attack
and dog-bite injuries the previous year. Dog bites are no
laughing matter! Watch out - and, remember, looks can
be deceiving. We must take action now to reduce these
costly and painful injuries.
If one of your employees is injured evading a dog attack or suffers a dog bite, this form will help you to capture
relevant investigative information. Complete this form and
send to your servicing safety office with the accident
report.
EARL C ARTIS JR
MANAGER PUBLIC AFFAIRS AND COMMUNICATIONS
SOUTHEAST AREA US POSTAL SERVICE
225 N HUMPHREY BLVD
MEMPHIS TN 38166-0832
Telephone: 901-747-7544
CESTA W AYERS JR
ACTING MANAGER PUBLIC AFFAIRS AND
COMMUNICATIONS
SOUTHWEST AREA US POSTAL SERVICE
7800 N STEMMONS FREEWAY STE 450
DALLAS TX 75247-4220
Telephone: 214-819-8717
SCOTT BUDNY
MANAGER PUBLIC AFFAIRS AND COMMUNICATIONS
WESTERN AREA US POSTAL SERVICE
1745 STOUT ST STE 400
DENVER CO 80299-7500
Telephone: 303-313-5125
DEBRA HAWKINS
MANAGER PUBLIC AFFAIRS AND COMMUNICATIONS
NORTHEAST AREA US POSTAL SERVICE
6 GRIFFIN RD N
WINDSOR CT 06006-9876
Telephone: 860-285-7265
JIM MRUK
MANAGER PUBLIC AFFAIRS AND COMMUNICATIONS
GREAT LAKES AREA US POSTAL SERVICE
244 KNOLLWOOD DR 4TH FL
BLOOMINGDALE IL 60117-2208
Telephone: 630-539-6565
PAUL SMITH
MANAGER PUBLIC AFFAIRS AND COMMUNICATIONS
EASTERN AREA US POSTAL SERVICE
PO BOX 40593
PHILADELPHIA PA 19197-0593
Telephone: 215-931-5054
DON SMERALDI
MANAGER PUBLIC AFFAIRS AND COMMUNICATIONS
PACIFIC AREA US POSTAL SERVICE
7001 S CENTRAL AVE RM 364A
LOS ANGELES CA 90052-9641
Telephone: 323-586-1212
DIANE TODD
MANAGER PUBLIC AFFAIRS AND COMMUNICATIONS
NY METRO AREA US POSTAL SERVICE
421 EIGHTH AVE RM 5114
NEW YORK NY 10199-9681
Telephone: 212-330-3167
DEBORAH YACKLEY
CAPITAL AND NORTHERN VIRGINIA
ROBERT NOVAK
BALTIMORE AND RICHMOND
PUBLIC AFFAIRS AND COMMUNICATIONS
CAPITOL METRO US POSTAL SERVICE
475 L'ENFANT PLZ SW RM 10327
WASHINGTON DC 20260-3100
Telephone: 301-548-1465, Deborah Yackley
Telephone: 410-347-4322, Robert Novak
NATIONAL ASSOCIATION OF LETTER CARRIERS AFL-CIO
100 INDIANA AVE NW
WASHINGTON DC 20001-2196
Telephone: 202-393-4695
Fax: 202- 638-7720
American Veterinary Medical Association (AVMA) is this
year's host of National Dog-Bite Prevention Week. Please
obtain additional information and support for your events.
AMERICAN VETERINARY MEDICAL ASSOCIATION
(AVMA)
NATIONAL OFFICE
1931 N MEACHAM RD STE 100
SCHAUMBURG IL 60173-4360
Telephone: 847-925-8070
The following is a list of regional HSUS contacts. These
individuals can help you obtain local Humane Society
support and find animal behavior experts for local events.
DIRECTOR PHIL SNYDER
CENTRAL STATES REGIONAL OFFICE
SERVES: TN KY NC IL WI
800 W. FIFTH AVE STE 110
NAPERVILLE IL 60563-8965
Telephone: 630-357-7015
Fax: 630-357-5725
E-mail: csro@hsus.org
GREAT LAKES REGIONAL OFFICE
SERVES OH IN MI WV
DIRECTOR SANDY ROWLAND
745 HASKINS ST
BOWLING GREEN OH 43402-1696
Telephone: 419-352-5141
Fax: 419-354-5351
E-mail: glro@hsus.org
DIRECTOR NINA AUSTENBERG
MID ATLANTIC REGIONAL OFFICE
SERVES DE NJ NY PA
BARTLEY SQUARE
270 US HWY 206
FLANDERS NJ 07836-9097
Telephone: 973-927-5611
Fax: 973-927-5617
E-mail: maro@hsus.org
DIRECTOR DIANE WEBBER
MIDWEST REGIONAL OFFICE
SERVES MO NE KS MN IA
1515 LINDEN ST STE 220
DES MOINES IA 50309-3120
Telephone: 515-283-1393
Fax: 515-283-1407
E-mail: mwro@hsus.org
DIRECTOR JOANNE BOURBEAU
NEW ENGLAND REGIONAL OFFICE
SERVES CT MA ME NH RI VT
PO BOX 619
JACKSONVILLE VT 05342-0619
Telephone: 802-368-2790
Fax: 802-368-2756
E-mail: nero@hsus.org
DIRECTOR DAVE PAULI
NORTHERN ROCKIES REGIONAL OFFICE
SERVES MT WY ID SD ND
490 N 31ST ST STE 215
BILLINGS MT 59101-1256
Telephone: 406-255-7161
Fax: 406-255-7162
E-mail: nrro@hsus.org
DIRECTOR LISA WATHNE
PACIFIC NORTHWEST REGIONAL OFFICE
SERVES OR WA
5200 UNIVERSITY WAY NE STE 201
SEATTLE WA 98105-3597
Telephone: 206-526-0949
Fax: 206-526-0989
E-mail: pnro@hsus.org
DIRECTOR LAURA BEVAN
SOUTHEAST REGIONAL OFFICE
SERVES FL AL GA SC MS
1624 METROPOLITAN CIRCLE STE B
TALLAHASSEE FL 32308-3789
Telephone: 850-386-3435
Fax: 850-386-4534
E-mail: sero@hsus.org
DIRECTOR LOU GUYTON
SOUTHWEST REGIONAL OFFICE
SERVES AZ UT CO NM AR LA OK TX
3001 LBJ FREEWAY STE 224
DALLAS TX 75234-2715
Telephone: 972-488-2964
Fax: 972-488-2965
E-mail: swro@hsus.org
DIRECTOR ERIC SAKACH
WEST COAST REGIONAL OFFICE
SERVES CA NV HI
PO BOX 417220
SACRAMENTO CA 95841-7220
Telephone: 916-344-1710
Fax: 916-344-1808
E-mail: wcro@hsus.org
For states not listed above, contact:
STEPHANIE SHAIN
ISSUES SPECIALIST
HSUS
2100 L ST NW
WASHINGTON DC 20037-1598
Telephone: 301-258-3121
Fax: 301-258-3081
E-mail: sshain@hsus.org
Publicity Kit (Continued)
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