Link to contents


August 2004

POSTMASTERS, MANAGERS, SUPERVISORS, and CUSTOMER RELATIONS COORDINATORS

SUBJECT: Publicity Kit - Good News "Benjamin" Recognition Program

Postal ServiceTM employees make important contributions to the communities where they work and live. A day rarely goes by without a Postal Service employee coming to the rescue of someone trapped in a fire, getting help for heart attack or stroke victims, feeding the hungry by sponsoring food drives, or reaching out to the underprivileged during the holidays.

Good deeds lead to the kind of news everyone likes to hear about or read - human-interest stories. Unfortunately, editors and reporters often do not hear the stories or they hear about them when it is no longer news.

The more your community knows about you and your employees, the more they will appreciate the service you provide. Moreover, if customers have questions or problems, they are more likely to talk with you rather than the media or someone outside the Postal Service.

The Good News "Benjamin" Recognition Program provides all postmasters, managers, supervisors, and Customer Relations coordinators with the opportunity to achieve recognition for their efforts in promoting good news about the Postal Service and our employees. And, as we deliver results through transformation, there are more opportunities than ever for "good news" stories.

To help raise awareness about the many positive things your employees do in your communities, we are enclosing the program guidelines in this updated publicity kit for postmasters, managers, supervisors, Customer Relations coordinators, and others. This kit will help get positive messages to local organizations, local press, and the entire community. This kit includes:

Guidelines

Submission tips

Submitting news clips

Suggestions for generating publicity

How to make it happen

Sample media advisory

Sample fact sheet

National Postal Service facts (go to http://www.usps.com/communications/organization/postalfacts.htm for updates)

Submission form

Suggested remarks for speech to a community group

Area Public Affairs and Communications managers

Government Relations contacts

The Postal Service is one of the finest postal systems in the world. Credit for this goes to our employees who deliver the mail - and more - to their customers and community. Use the materials in this kit as often as you can. When you do, you will enhance the standing of your Post Office within your community and demonstrate to your employees how proud we are of the "everyone, everywhere" effort put forth every day.

PUBLICITY KIT

Good News "Benjamin" Recognition Program

Guidelines

About the Program

The Good News "Benjamin" Recognition Program provides all postmasters, managers, supervisors, and Customer Relations coordinators with the opportunity to achieve recognition for their efforts in promoting good news about the Postal Service and our employees.

Recognition comes in the form of a specially designed trophy called the "Benjamin." Public Affairs and Communications employees and other communications-related employees are not eligible to participate.

How to Submit Good News

All submissions must be accompanied by a submission form (you may photocopy the one found on page 13 of this kit). You must complete the information requested on the top of the sheet, including the level of office. Incomplete submissions are not valid. Please use only one submission form for multiple entries sent in one envelope. Do not place submissions in a notebook or photo album. Mount your clippings on plain bond paper using clear adhesive tape, always including the date, name, city, and state of the newspaper in which the article appeared. Submissions must be submitted within 30 days of the event or within 30 days of media coverage.

Submissions dated later than 30 days will be ineligible. Your immediate supervisor must verify all submissions. Please submit only the appropriate article; do not send the entire newspaper. Please do not send videos.

Participation is by self-nomination only and must involve the activity of the participants, not their manager or employee. Participants must submit their own material from their own offices. Only participants who reach the required number of points in their category will receive a certificate for their Community Relations' qualifying activities. Send submissions directly to:

GOOD NEWS
COMMUNITY RELATIONS
US POSTAL SERVICE
475 L'ENFANT PLZ SW RM 10523
WASHINGTON DC 20260-3100

All submissions must be locally generated "good news." Post OfficeTM closings, holiday extended hours, syndicated stamp columns, obituaries, wire stories, weekly column on non-Postal Service issues, Postal Service publication articles, stand-up talks, wire stories, and paid advertisements are not eligible. The good news must relate to the Postal Service's transformation message of developing people, managing costs, improving service, growing revenue, and pursuing reform. This message supports our core mission to bind the nation together through universal service. To accomplish this, participants should:

Learn as much as possible about our public policy efforts.

Maximize the value of the Postal Service through everyday activities, such as dog-bite prevention, the Carrier Alert program, "America's Looking for its Missing Children" program, etc.

Have a Postmaster's Steering Committee - be an overall driver of "grass roots" efforts.

Highlight postmasters', carriers', clerks', MHST, and maintenance folks' value in the community.

Develop internal communication strategies to create a more informed workforce that presents the Postal Service as a valuable part of the community:

- Keep employees informed about real issues with competitors.

- Clearly define the Postal Service's economic and social contributions to the community.

Identify opportunities to leverage existing key events and interaction with the public:

- Stamp ceremonies and relevant local historical events.

- New facilities and major improvements.

- Open houses and postmaster installations.

- Positive aspects of relevant stamp issues, such as health and social topics.

Focus communications efforts on important and influential public groups, such as:

- Newspaper publishers.

- Large accounts.

- Local schools/universities/colleges.

- Congressional delegation.

- State legislators.

- Environmental issues.

- Senior citizens.

Participate in national initiatives such as:

- National Association of Letter Carriers (NALC) Food Drive (May).

- Marrow Donor Campaign (Delivering the Gift of Life) (Ongoing).

- Dog Bite Prevention (May).

- National Stamp Collecting Month (NSCM) (October).

- Stamp collecting programs in schools (Ongoing).

- National Card and Letter Writing Month (NCLWM) (April).

- America's Looking For Its Missing Children (Ongoing).

Participate in other activities, such as:

- Write a weekly postmaster's column in local newspaper.

- Give a speech built around postal issues at a community group.

- Hold customer appreciation day/week.

- Recognize employee heroes.

- Have local stamp ceremonies.

- Get media coverage (print, radio, television, Internet).

- Partner with local schools, rehabilitation centers, hospitals, nursing s, etc.

- Celebrate milestones, safety goals, service levels, years of service.

- Give interviews on television or radio about Postal Service issues.

- Give Post Office tours.

- Volunteer (community outreach).

- Work with beautification of Post Office or similar activities that enhance the image of the Postal Service in the community.

All newspaper, magazine, and newsletter submissions for the Benjamin Award must mention the participants or their Post Office by name. Do not send Postal Service publication articles taken from USPS News Link, Area Update, or local Postal Service newsletters. Examples of "good news" that will not be considered include:

Syndicated stamp columns.

Obituaries.

AP wire stories.

Paid advertisements.

Cartoon articles.

Postal Service employee's name in a list of local marathon times.

An employee's appearance as a disc jockey at weddings.

Emcee at a college reunion.

Weekly column on non-Postal Service issues.

Postal Service publication articles.

Holiday extended hours or closings.

Employee fraud or theft stories.

Mandatory stand-up talks.

Submit clear documentation showing that the participant is promoting the Postal Service. For example, if you are submitting information regarding a Rotary Club member, you must provide a point of contact and telephone number for verification. For newspaper articles, submit either the original or a copy of the article showing the date and name of newspaper. Submit information that is local and pertains to the area in which the participant works. Because submissions may be used in the Daily News Digest and as information for other Public Affairs and Communications materials, they must be timely. The calendar year for the Good News "Benjamin" Recognition program starts June 1 of the current year and ends May 31 of the following year.

How Winners Are Determined

Winners are determined by a cumulative point system. Each documented and qualifying activity, event, newspaper clipping, or Postal Service appearance will count as one point and must be approved by the participant's immediate supervisor. Public Affairs and Communications, Headquarters, will monitor and verify entries. When more than one radio or television station airs a story, the participant will receive one point for each station. If the radio or television station runs the story more than once in the same day, it counts for one point. If you submit a weekly postmaster's column, it is one point.

To qualify, participants must meet minimum point requirements. Participants with the highest number of points in their area and category will be selected as winners. Shown below are six categories:

Category Minimum Point Requirement
Non-Postmaster blank
EAS managers/supervisors 25 points
Customer Relations coordinators 55 points
Category Minimum Point Requirement
Postmaster blank
Postmaster, level 16 and below 35 points
Postmaster, level 18 and 20 45 points
Postmaster, level 21 and 22 55 points
Postmaster, level 24 and above 65 points

We will recognize one winner from each of the above categories.

Who Administers and Monitors the Program

Public Affairs and Communications, Headquarters, administers and monitors the program. We will provide updates through the Postal Bulletin and other internal communications. The program will be evaluated each year and is subject to revision. We will notify district managers of winners, and they must concur before individual notification. Public Affairs and Communications, Headquarters, will make decisions pending the district manager's approval. If you have questions or need clarification, please write to the Benjamin Award Coordinator at the "Good News" address provided on page 2 or send an e- mail to us at goodnews@usps.gov.

Submission Tips

To help us accurately track your points, please use the information shown below:

Always include a cover sheet. This packet contains a cover sheet that you may photocopy, or you may request a copy by e-mail, fax, or phone. You may also create your own computer version, but it must include all the information contained on the submission form on page 13 of this kit.

Use one submission form for multiple entries. If there is not enough room to summarize your activities on one submission form, include a summary sheet behind the submission form with numbered and dated entries divided into categories. Your submissions must be timely (received within 30 days of the event or media coverage date) or they will not be considered.

Summarize your activities on your submission form. To summarize events, please number and date each activity and include a very brief description.

Get into a weekly reporting habit. Send a submission form every week to keep your entries timely. Also, this helps you to review your outreach projects in a series of steps so you won't forget to report them. Submit only information for events that you actually were involved in or participated in. We will not accept an event that occurred in your area in which you had no involvement or did not participate.

Alert us to any ZIP CodeTM changes. Your ZIP Code is used as your reference number and changes can disrupt our tracking capability. Notify us of changes to your address and position, but put your old ZIP Code on the top of the submission form so we can transfer your points to your new ZIP Code.

Write your name as you would like it to appear on any official correspondence. Please write your name exactly as you would like it to appear. If your name changes, write your former name on all submission forms and clearly put your new name on each submission form also.

Submitting News Clips

You play an important role in creating a positive media environment for the Postal Service and the news clippings you generate are important to us. Each work day, examples of national and local news efforts are reflected in the Daily News Digest, which is distributed to the postmaster general, senior vice presidents, vice presidents, members of the Board of Governors, district managers, area vice presidents, Post Office operations managers, managers, and some employees. Though only a fraction of our news coverage appears in the Digest, the media clip you send from your local newspaper could be included. To give your clip the best possible chance of being printing in our internal communications, please follow these simple tips:

Keep it timely. There's little value in "old news." As soon as you see your article or letter to the editor in print, clip it and send it to the address listed on page 2.

Give us the source. At a minimum, we need the name of the newspaper, the city where the paper is published, the date the article appeared, and the page number and section where it appeared. Include other information, such as your name, title, and Post Office as well.

Paste it up. Newspaper clips are easier to handle if you cut them out of your paper and attach them to a sheet or sheets of regular bond paper, typing or printing the necessary information (above) at the top of each page. To attach the clips, use regular cellophane tape on the top and bottom edges, or on the corners. Do not place tape across the print.

Make clear copies. If you send a copy, please make sure it is clear. Some newsprint and most newspaper photos do not copy well unless adjustments are made to the copier's resolution. If you can't make a clear copy with available equipment, please send the original.

Send everything. Though only positive, locally generated news counts toward the Benjamin, we appreciate being kept informed about all stories. If a problem is brewing, we can often work with local management to calm the situation. In most cases, we can work to fix it, if we know about it soon enough.

Suggestions for Generating Publicity

National radio and television networks, wire services, and big city newspapers rarely run stories about the everyday contributions Postal Service employees make to the communities they serve. But what's not news in major media outlets may indeed be news for media covering the suburbs, medium-sized cities and small towns. Some of the contributions of employees that could be news in your community include:

Service anniversaries.

Beautification of office or grounds.

Safety Award winners.

Promotions (within your office or another office).

Employee of the Month (consider starting a program in your office to recognize employee contributions and increase public awareness).

Customer compliments.

Heroic acts.

Volunteer service (consider giving "Volunteer of the Year" recognition to an employee who volunteers time to make your community a better place to live. If you have several outstanding volunteers, make this a semi-annual, quarterly, or monthly recognition).

Successful blood drives.

Holiday activities (toys for tots, coat drives, adopt-a- family).

Environmental efforts.

Involvement in career day at local schools.

Book donations to the local library.

Talks at schools on preventing dog bites.

Employees who respond to Santa letters.

Youth educational packages.

National Association of Letter Carriers (NALC) sponsored food drives.

Marrow donor campaign (Delivering the Gift of Life).

Dog-bite prevention.

National Stamp Collecting Month.

Stamp collecting programs in schools.

National Card and Letter Writing Month.

America's Looking for its Missing Children Program.

Note: There may be other opportunities to highlight individual or group employee achievements. However, because different employees may feel differently about public recognition, it is a good idea to discuss with employee(s) first.

Don't be shy. Tell the world, or at least your neighborhood, about your heroes and hard workers. Good news - the people stories - are important to community newspapers and local radio stations. The key is to develop a relationship with your local print, broadcast, radio, and internet media.

How to Make it Happen

Write a News Release

Let's say this week an employee at your office has volunteered to speak to students about stamp collecting or the rescue of a child from an attacking dog. Write a short note on your office letterhead (if available) to your local media about this event and include as many of the elements of a news story as possible (who, what, when, where, and why). At the top of the page type the following:

FOR IMMEDIATE RELEASE
CONTACT: (YOUR NAME)
(LIST YOUR TELEPHONE NUMBER)

See sample media advisory on page 8.

Mail or fax the release to your local media outlets. Address it to the assignment editor or the person at the station responsible for reviewing news releases. If you're not sure, call the station to ask. If it's a local, weekly paper, address it to the editor.

A news release is a good way to let your local media know about safety award winners, promotions, and the employee of the month, if employee agrees to media attention. To increase the likelihood of the release being used, be sure the information will still be news if it gets published a week after you mail the release. For example, write a release a week or so before you make a presentation so the news will be fresh when it is printed. This is especially important for weekly newspapers.

Send a News Tip

Not everyone can find time to write a news release during a hectic business day. Instead, send a newspaper editor or a reporter a handwritten note with a news tip, or a copy of a memo complimenting your staff. Just put in the mail and address it to the person to whom you'd send a news release.

Pick up the Phone

Sometimes a news story is so timely and important that an editor will want it immediately. For example, a story about a letter carrier or other employee who has helped a family escape from a burning building or saved someone who stopped breathing by administering CPR. Your local media will want this kind of story immediately.

In this case, just pick up the phone and call the editors of your local media. Tell the editor what happened. The editor may immediately assign a reporter to cover the story.

In small towns, you should include who the normal contact person would be in the position of Assignment Editor for television, radio, and print.

US Postal Service Logo. Postal News.

FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE]
[INSERT YOUR PHONE NUMBER]
Internet: www.usps.com

SAMPLE MEDIA ADVISORY

RECOVERY OF MISSING CHILD BRINGS HONOR TO PHOENIX POSTAL SERVICE EMPLOYEES AND LOCAL WOMAN

WHAT: U.S. Postal Service® employees in Phoenix and a local resident will be honored by ADVO, Inc., for their role in safely recovering a missing child.

WHO: Michael Madrigal, Postmaster, U.S. Postal Service, Phoenix, AZ
Troy Weber, Station Manager, Shaw Butte Post Office, Phoenix, AZ
Ken Hybarger, City Letter Carrier, Phoenix, AZ
Vince Giuliano, Senior Vice President, Government Relations, ADVO, Inc.
Raymond Miller, Recovered Child
Deanne Spencer, Recovered Child's Mother

WHEN: 8 A.M. (PT)
Thursday, November 13

WHERE: SHAW BUTTE POST OFFICE
12208 N 19TH AVE
PHOENIX AZ 85029

BACKGROUND: Raymond Miller, a four-year-old boy, from Calera, OK, was safely recovered and reunited with his mother, Deanne Spencer, on February 27, 2003, thanks to a lead generated by ADVO's "Have You Seen Me?"® direct mail card. The boy, now five, had been missing for 10 months when an unsung hero recognized his photograph on one of ADVO's direct mail cards, which a Postal Service letter carrier delivered as part of her regular mail.

The Postal Service binds the nation together through delivering affordable, universal service to everyone, everywhere, every day.

ADVO direct mail cards identifying missing children are delivered to 85 million households weekly. These cards are also seen by more than 700,000 Postal Service employees at and at work. This happy ending marks ADVO's 123rd safe recovery of a missing child.

ADVO, Inc., is the largest full-service targeted direct mail marketing services company in the United States and creator of the nation's largest and most successful missing child recovery initiative.

CONTACTS: Frances Frazier, U.S. Postal Service, 202-268-2898, cell 202-285-6374
Alan Wald, U.S. Postal Service, 415-536-6495, cell 415-279-8777

# # #

[Please use this sheet to fill in local information significant to your area.]

SAMPLE FACT SHEET - LOCAL POST OFFICE

Local Post Office Facts

Post Office:

Year Established:

Postmaster:

Annual Mail Volume:

Annual Revenue:

Total Number of Employees:

Supervisors:

Clerks:

City Letter Carriers:

Rural Letter Carriers:

Mail Handlers:

Maintenance:

Others:

Number of Delivery Routes:

Number of Delivery Stops:

Number of Post Office Boxes:

Amount of Supplies and Services Purchased From Local Businesses:

NATIONAL POSTAL SERVICE FACTS

Learn more about it . . .

Universal Access. Universal Service.

The same high level of service for every American regardless of geographic location. The Postal Service delivers everywhere, every day to everyone. The Postal Service:

Has annual operating revenue of $68.5 billion.

Has 729,000 career employees.

Pays $2 billion in salaries and benefits every two weeks.

Delivers 202 billion pieces of mail a year, or five pieces per address per day to over 141 million s, businesses, and Post Office boxes. Each of our 300,000 carriers delivers about 2,300 pieces of mail a day to about 500 addresses.

Adds 1.8 million new addresses each year.

Redirects 3 billion pieces of First-Class Mail® to new addresses for the 17% of the nation's population that moves every year, generating over 44 million address changes.

Delivers more than 46% of the world's mail volume to more people over a larger geographic area than any other country.

Serves 7 million customers daily at 37,579 Postal Service retail outlets.

Makes stamps available on the Internet, by mail, by phone, and through 32,000 vending machines and 40,000 commercial retail outlets and Automatic Teller Machines (ATMS).

We deliver to every residence and business address in the nation.

Our national delivery network gives us access to every American household and business.

Performance for on-time local delivery of First-Class Mail® service for 2003 was 95%. Also, 94% of households surveyed in 2003 had a positive perception of the Postal Service, with more than two out of three rating their satisfaction as "very good" or "excellent."

We operate a transport and delivery fleet of 213,585 vehicles driving approximately 1.15 billion miles a year.

A one-cent fuel increase costs the USPS $8 million annually.

We lease 25,987 facilities at a rental cost of $869.7 million.

We operate 30,000 alternative-fuel vehicles (AFVs) - the nation's largest fleet of AFVs - using ethanol, compressed natural gas, and electricity.

We purchase $200 million worth of products with recycled content, including pallets and trays, stamp products, and mailing envelopes.

We use latest technology to improve service, increase productivity, and reduce costs.

The Postal Service is a leader in developing and using optical character recognition (sorting equipment reads more than 80% of the hand-written addresses on envelopes).

We have upgraded flat-sorting equipment that rapidly deciphers hard-to-read addresses, saving $292.5 million.

For additional information on National Postal Service Facts, visit the Postal Service Web site at www.usps.com/communications/organization/postalfacts.htm.

Public Affairs and Communications Submission Form

MAIL TO:
Good News
Community Relations
US Postal Service
475 L'Enfant Plz SW Rm 10523
Washington DC 20260-3100

Name: ZIP Code (9-digit):
Street/PO Box: District:
City and State: Area:
Title and Level: If a member of NAPUS, League of Postmasters, NAPS, please circle.
Telephone No. blank

Newspaper Clippings

Include clips with the following information: name of newspaper, city, and state where published, page numbers and section where the story is found. Do not send the entire paper. Send only the article.

Public Appearances

Include documentation and a contact name and telephone number for verification. Provide dates and estimated number of people present.

Radio Interviews

Include documentation and a contact name and telephone number for verification. Provide dates, station information, and purpose of interview.

Television Interviews

Include documentation and a contact name and telephone number for verification. Provide dates, station information and purpose of interview.

Community Project or Other

Include documentation and a contact name and telephone number for verification. Provide dates and a brief explanation of what you and/or your employees accomplished.

Suggested Remarks for Speech to a Community Group

Thank you for that kind introduction.

Everyone knows the Postal Service. Seven million customers come through our Post Office doors every day, in every community in America.

At the same time, more than 240,000 carriers, including the [NUMBER OF CARRIERS FROM YOUR OFFICE] from [LOCATION], visit more than 120 million s and businesses all across the nation.

And we move a lot of mail - we deliver more than 200 billion pieces of mail each year - that's almost half of all the mail volume in the world. And we do that without any tax dollars! The United States Postal Service - the world's best postal system - is operated on the proceeds from the sale of our products and services.

With more than 700,000 employees and 38,000 retail outlets, the Postal Service covers a lot of territory, literally. We are part, and, if you'll pardon the pun, parcel, of every city and town in the nation.

We don't just deliver for America, we are America. Our employees are your friends and neighbors. Not only are we proud of the service we provide to every community, we are proud to be members of those communities.

There are many ways we exhibit that pride.

Through the 2004 Combined Federal Campaign, our employees pledged more than $38 million to support local charities and community organizations. Recipients include the American Cancer Society, the American Heart Association, Habitat for Humanity, and many other community-based service groups.

Since 1985, we have partnered with the National Center for Missing and Exploited Children and ADVO in support of the "America's Looking for its Missing Children" program. Every week, our letter carriers deliver ADVO's "Have You Seen Me" direct mail cards to more than 79 million households. Thanks to these efforts, we have already safely recovered more than 130 missing children.

We also help America's children through our Safe Havens Program. And we look after our nation's senior citizens with our very successful Carrier Alert program.

Through our cooperation with the National Association of Letter Carriers annual food drive, we collected more than 70 million pounds of food for food banks and shelters this year.

We are also the nation's single largest group of blood donors. And more than 18,000 of our employees have joined the marrow donation registry - with 40 Postal Service employees having already donated marrow to save a life.

We take the term "public service" very seriously. The proof is in the numbers - Postal Service employees believe in serving the local community all across the nation, in many different ways.

Right here in [INSERT COMMUNITY NAME], our employees are continuing that proud tradition.

We have donated more than [AMOUNT] gallons of blood to [LOCAL BLOOD DONATION ORGANIZATION].

[IF POSSIBLE, MENTION OTHER LOCAL EMPLOYEE VOLUNTEER EFFORTS - LIKE AMOUNT OF FOOD COLLECTED IN FOOD DRIVE, OR MENTION EMPLOYEE WHO PERFORMED HEROIC RESCUE OR PROVIDED EXCEPTIONAL LIFE-SAVING ASSISTANCE.]

[IF POSSIBLE, MENTION VOLUNTEER WORK DONE BY YOU OR YOUR EMPLOYEES. FOR EXAMPLE:] "I am a member of [LOCAL COMMUNITY ORGANIZATION]. And [NAME AND JOB TITLE OF USPS EMPLOYEE] serves on the town school board... or volunteers as a coach at [LOCAL LEAGUE]... or volunteers on the local Crisis Center Hotline... etc.]

The Postal Service is very proud of our tradition of linking communities together for more than 225 years. We are proud of the public service we provide - in all its many forms - for the local communities we serve, and live, in.

Thank you for giving me the opportunity to share that pride with you today.

I'd be happy to answer any questions you may have.

U. S. Postal Service Area Public Affairs and Communications Managers

EARL C. ARTIS JR
MANAGER PUBLIC AFFAIRS & COMMUNICATIONS
SOUTHEAST AREA US POSTAL SERVICE
225 NORTH HUMPHREY BLVD
MEMPHIS TN 38166-0832
901-747-7544

STEPHEN SEEWOESTER
ACTG MGR PUBLIC AFFAIRS & COMMUNICATIONS
SOUTHWEST AREA US POSTAL SERVICE
7800 N STEMMONS FREEWAY STE 450
DALLAS TX 75247-4220
214-819-8717

SCOTT BUDNY
MANAGER PUBLIC AFFAIRS & COMMUNICATIONS
WESTERN AREA US POSTAL SERVICE
1745 STOUT ST STE 1075
DENVER CO 80299-7500
303-313-5125

DEBRA HAWKINS
MANAGER PUBLIC AFFAIRS & COMMUNICATIONS
NORTHEAST AREA US POSTAL SERVICE
6 GRIFFIN RD N
WINDSOR CT 06006-9876
860-285-7265

JIM MRUK
MANAGER PUBLIC AFFAIRS & COMMUNICATIONS
GREAT LAKES AREA US POSTAL SERVICE
244 KNOLLWOOD DR 4TH FL
BLOOMINGDALE IL 60117-2208
630-539-6565

PAUL SMITH
MANAGER PUBLIC AFFAIRS & COMMUNICATIONS
EASTERN AREA US POSTAL SERVICE
PO BOX 40593
PHILADELPHIA PA 19197-0593
215-931-5054

DON SMERALDI
MANAGER PUBLIC AFFAIRS & COMMUNICATIONS
PACIFIC AREA US POSTAL SERVICE
7001 S CENTRAL AVE RM 364A
LOS ANGELES CA 90052-9641
323-586-1212

PAT MCGOVERN
ACTG MGR PUBLIC AFFAIRS & COMMUNICATIONS
NY METRO AREA US POSTAL SERVICE
421 EIGHTH AVE RM 5114
NEW YORK NY 10199-9681
212-330-3167

DEBORAH YACKLEY
CAPITAL METRO
PUBLIC AFFAIRS & COMMUNICATIONS
16501 SHADY GROVE RD
GAITHERSBURG MD 20898-9998
301-548-1465

Government Relations Contacts

Alphabetical State/Representative Listing: area code and prefix for all extensions is 202-268-XXXX.

Your Government Relations representatives are here to serve you. They can assist you in contacting and inviting elected officials to participate in your event - please let them know how they can help.

State Abbr Representative Extension
Alabama AL Laurie Solnik 3743
Alaska AK Linda Macasa 3750
American Samoa AS Linda Macasa 3750
Arizona AZ Gerald Kreienkamp 3744
Arkansas AR Gerald Krienkamp 3744
California CA Bill Weagley 3745
Connecticut CT Jo Waterman 6748
Colorado CO Gerald Kreienkamp 3744
Delaware DE Jo Waterman 6748
District of Columbia DC Rebecca Sumner 3755
Florida FL Laurie Solnik 3743
Georgia GA Bill Weagley 3745
Guam GU Linda Macasa 3750
Hawaii HI Linda Macasa 3750
Idaho ID Linda Macasa 3750
Illinois IL Talaya Simpson 7839
Indiana IN Annie Kennedy 7505
Iowa IA Annie Kennedy 7505
Kansas KS Gerald Kreienkamp 3744
Kentucky KY Paul Harrington 6029
Louisiana LA Gerald Kreienkamp 3744
Maine ME Kathy Sitterle 6027
Maryland MD Rebecca Sumner 3755
Massachusetts MA Jo Waterman 6748
Michigan MI Talaya Simpson 7839
Minnesota MN Annie Kennedy 7505
Mississippi MS Laurie Solnik 3743
Missouri MO Annie Kennedy 7505
Montana MT Linda Macasa 3750
Nebraska NE Gerald Kreienkamp 3744
Nevada NV Linda Macasa 3750
New Hampshire NH Jo Waterman 6748
New Jersey NJ Jo Waterman 6748
New Mexico NM Gerald Kreienkamp 3744
New York NY Kathy Sitterle 6027
North Carolina NC Bill Weagley 3745
North Dakota ND Annie Kennedy 7505
Ohio OH Paul Harrington 6029
Oklahoma OK Gerald Kreienkamp 3744
Oregon OR Linda Macasa 3750
Pennsylvania PA Rebecca Sumner 3755
Puerto Rico PR Kathy Sitterle 6027
Rhode Island RI Jo Waterman 6748
South Carolina SC Linda Macasa 3750
South Dakota SD Annie Kennedy 7505
State Abbr Representative Extension
Tennessee TN Linda Macasa 3750
Texas TX Gerald Kreienkamp 3744
Utah UT Gerald Kreienkamp 3744
Vermont VT Kathy Sitterle 6027
Virgin Islands VI Kathy Sitterle 6027
Virginia VA Paul Harrington 6029
Washington WA Linda Macasa 3750
West Virginia WV Paul Harrington 6029
Wisconsin WI Talaya Simpson 7839
Wyoming WY Gerald Kreienkamp 3744

- Community Relations,
Public Affairs and Communications, 8-5-04