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A matter of diplomacy: Nine Customer Service ambassadors named

Customer service is a big part of what USPS does. With nine new Customer Service ambassadors named, USPS will be able to message even more effectively the many products and services USPS employees provide.

Who are they?
Capital Metro Area has reeled in Fishing Creek, MD, Postmaster Jeanne Phillips to serve as its ambassador. Representing Eastern Area is Wayne, PA, Officer-in-Charge Margie Washington. Sailing out of Great Lakes Area is Chicago's Rogers Park Station Customer Service Manager Elizabeth Owens.

Hailing from Beachwood, NJ, Postmaster Fulin Ritt is doing New York Metro proud. Branching out of Forrest City, AR, Postmaster Normal Gilchrest will speak for Southwest Area. The Western Area will be turning to Tulare, SO, Postmaster Deborah Kopplin to help educate customers.

Lakewood, CA, Postmaster Robert McGuire has been chosen to represent the Pacific Area. Southeast Area is being championed by Arcadia, FL, Postmaster Raymond Bernicchi. In the meantime, Greenwich, CT, Customer Service Manager Doreen Reichard will be keeping Northeast Area customers updated on products and services.

Here they are. ..your new Customer Service ambassadors!