United States Postal Service
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What a year it was!

2004 was simply remarkable.

Thank you for taking care of your customers.

• Customer satisfaction and service are at all time highs, including the first-ever 96 percent on overnight EXFC in quarter 3.

Thank you for selling up at the window and picking up at the door.

• We're seeing positive results as we offer our customers convenience and fresh choices.

Thank you for taking care of yourselves and your families.

• Workplace accidents are down 13 percent.

Thank you for letting us know how you feel about USPS.

• VOE response rates are up.

You've got postal pride and it delivers!

 

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