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Domestic Mail (Continued)

DMM ANNOUNCEMENT

Domestic Mail Manual Redesign

The Domestic Mail Manual (DMM®) has been redesigned and renamed. The official name is now Mailing Standards of the United States Postal Service, Domestic Mail Manual. It can be referred to as the "DMM 300" for short. The redesigned DMM includes changes to the document's organization only; no standards were changed as part of this project. The online DMM will still be updated with the first Postal Bulletin of each month. The Quick Service Guides have also been reorganized to reflect the DMM's new organization.

DMM 300 focuses on the needs of our employees and customers who require access to all our mailing standards. It takes a user-centered approach by focusing around a task - what a mailer wants to accomplish. It gives mailers most of the information they need within a single section without referring them to other sections. Essentially, the DMM's new organization benefits mailers in several ways:

• It increases their ability to find information.

• It increases their confidence that they have found all the information they need.

• It reduces their need to refer to other sections of the manual.

The new DMM 300 will be released on March 20, 2005. It will be highlighted at this year's Postal Forum, and copies will be made available to registered customers attending the Forum. Beginning March 20, 2005, Postal ServiceTM employees should begin to reference and cite DMM 300 in conversations and correspondence with customers.

 

 

 

 

The online DMM, the new Quick Service Guides, and a video tutorial featuring the DMM 300 will be accessible from the Postal Explorer® Web site at pe.usps.com on March 20, 2005. The link to the tutorial will be available under Additional Links in the page's lower right. The online DMM has been improved to provide one-click access to every chapter.

Introducing the New DMM, which is accessible through the online DMM and is included in the tutorial, provides some background to the new DMM 300 and describes its new organization and page layouts.

Hard copies of the DMM 300 will be sent to select employees by mid-April; additional copies will be available from the Material Distribution Center (MDC). Hard copies of Introducing the New DMM are also available from the MDC as Publication 268.

Besides reorganizing the DMM, we also made changes to Postal Explorer, based on suggestions from both employees and customers. The core feature of the site - the ability to view and search an individual publication or the entire collection - has not changed. We updated the look to make it more consistent with Postal Service branding and give it a simpler layout, and we improved the site's search feature. Also, we added the DMM Advisory to the Postal Explorer page; the DMM Advisory provides summaries of product updates, DMM changes, Customer Support Rulings, and other important information.

- Mailing Standards,
Pricing and Classification, 3-17-05

 

Dmm 300 Effective March 20 - Visit Postal Explorer website pe.usps.com