Domestic Mail (Continued)
DMM ANNOUNCEMENT
Domestic Mail Manual Redesign
The Domestic Mail Manual
(DMM®) has been redesigned and renamed. The official name is now Mailing
Standards of the United States Postal Service, Domestic Mail Manual.
It can be referred to as the "DMM 300" for short. The redesigned
DMM includes changes to the document's organization only; no standards
were changed as part of this project. The online DMM will still be updated
with the first Postal Bulletin of each month. The Quick Service
Guides have also been reorganized to reflect the DMM's new organization.
DMM 300 focuses on the needs of
our employees and customers who require access to all our mailing standards.
It takes a user-centered approach by focusing around a task - what a mailer
wants to accomplish. It gives mailers most of the information they need
within a single section without referring them to other sections. Essentially,
the DMM's new organization benefits mailers in several ways:
• It increases their ability
to find information.
• It increases their confidence
that they have found all the information they need.
• It reduces their need to
refer to other sections of the manual.
The new DMM 300 will be released
on March 20, 2005. It will be highlighted at this year's Postal Forum,
and copies will be made available to registered customers attending the
Forum. Beginning March 20, 2005, Postal ServiceTM employees should begin
to reference and cite DMM 300 in conversations and correspondence with
customers.
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The online DMM, the new Quick Service
Guides, and a video tutorial featuring the DMM 300 will be accessible
from the Postal Explorer® Web site at pe.usps.com on March 20,
2005. The link to the tutorial will be available under Additional Links
in the page's lower right. The online DMM has been improved to provide
one-click access to every chapter.
Introducing the New DMM,
which is accessible through the online DMM and is included in the tutorial,
provides some background to the new DMM 300 and describes its new organization
and page layouts.
Hard copies of the DMM 300 will
be sent to select employees by mid-April; additional copies will be available
from the Material Distribution Center (MDC). Hard copies of Introducing
the New DMM are also available from the MDC as Publication 268.
Besides reorganizing the DMM, we
also made changes to Postal Explorer, based on suggestions from both employees
and customers. The core feature of the site - the ability to view and
search an individual publication or the entire collection - has not changed.
We updated the look to make it more consistent with Postal Service branding
and give it a simpler layout, and we improved the site's search feature.
Also, we added the DMM Advisory to the Postal Explorer page; the
DMM Advisory provides summaries of product updates, DMM changes, Customer
Support Rulings, and other important information.
- Mailing Standards,
Pricing and Classification, 3-17-05
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