Supply Management
National Materials Customer Service Phone
Changes
In April 2005, National Materials Customer Service
in Topeka, 800-332-0317, will implement a new menu of telephone options.
The new menu will reduce the number of selections necessary to reach
a customer service agent. The self-service options will continue to
be available for
item information and order status. See the new
call flow structure below for details. This information is also available
at http://blue.usps.gov/purchase/operations/ops_ hotline.htm.
- SCM Strategies,
Supply Management, 4-14-05
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