Postmaster General (PMG) Jack Potter has named five individuals to key officer positions in Human Resources (HR) and Operations. The appointments coincide with a realignment of HR and Labor Relations functions.
"As we work toward the creation of the Strategic Transformation Plan 2006-2010," Potter said, "it is critical that we have the leadership and processes in place that will assist us in our goals of increasing operational efficiency, improving service and continuing to enhance a customer- focused, performance-based culture."
The PMG named Tony Vegliante, currently vice president, Labor Relations, to serve as chief Human Resources officer and executive vice president. He will be a member of the executive committee and report to the postmaster general.
Doug Tulino, manager, Labor Relations Policy and Programs, has been named acting vice president, Labor Relations, reporting to the chief Human Resources officer.
Susan LaChance will serve as the new Human Resources vice president for Employee Development and Diversity. In her new role, she will be responsible for employee and leadership development, succession planning, equal employment opportunity and diversity.
Rounding out the new Human Resources team is DeWitt Harris, vice president of Employee Resource Management. Harris has been instrumental in driving workplace improvements as measured by key indicators such as reductions in Occupational Safety and Health Administration illness and injury rates and the positive results of the Voice of the Employee survey. "We look forward to DeWitt's continued leadership in this role as he places an increased focus on the development and rollout of the Human Resources Shared Services initiative, PostalPEOPLE," Potter said.
William Galligan, the new senior vice president of Operations, will have responsibility for Engineering, Facilities and Network Operations Management, as well as Delivery and Retail. He will report to Deputy Postmaster General and Chief Operating Officer Pat Donahoe.
Megan Brennan will serve as Northeast Area vice president. Brennan has responsibility for all retail, mail processing, delivery and administrative operations for 3,000 Postal ServiceTM facilities serving 20 million customers in a seven- state area. Brennan also reports to Donahoe.
"Each of these individuals, through a combination of experience, education and outstanding performance, have demonstrated their unique qualifications for these key leadership positions as we continue to move the Postal ServiceTM forward," Potter said.
Courting customer comment: USPS seeks input for Strategic Transformation Plan 2006-2010
The Postal Service is seeking input from customers as it moves into the second phase of transformation. Strategic Transformation Plan 2006-2010 will be the blueprint that outlines the Postal Service's goals, targets and strategies through 2010.
The new plan will combine key elements from our Five- Year Strategic Plan, the Annual Performance Plan, the original Transformation Plan and the Transformation Progress Report. "We're transforming the Postal Service for one simple reason: to continue to provide customers with products, services and performance they need at affordable prices," said PMG Jack Potter.
Customers can submit comments through May 15, 2005, to the following address:
USPS OFFICE OF STRATEGIC PLANNING
STAKEHOLDER FEEDBACK
475 L'ENFANT PLAZA SW RM 5142
WASHINGTON DC 20260-5142
e-mail: transform@usps.gov
For more information, go to the Strategic Transformation Plan Web site at http://www.usps.com/strategicplanning/ 2006-2010.htm.
Business Connect: They have needs. USPS has solutions. Make the connections.
 That's just what 28,618 registered Business ConnectTM participants are doing. Business Connect is designed to engage postmasters and station and branch managers to lead the growth among local small- and medium-sized businesses in their communities by educating customers on the quick, easy and convenient services offered by the Postal Service.
It's a face-to-face showing of how the Postal Service can save businesses time and money while meeting their mailing needs and helping their companies grow. To date, about 8,650 postmasters and station and branch managers have met with customers. As Business Connect gathers momentum, participation will continue to climb. |
Training and support materials continue to be mailed to eligible participants to assist them with their customer meetings.
Registered postmasters and station and branch managers document their customer activities through the Business Connect database system at http://www.usps businessconnect.com/.
Going for the gold: USPS among candidates for sought-after Stevie Awards
While the winners may still be a secret, it's no secret that USPS® has two candidates for this year's 2005 Stevie Awards - Public Affairs and Communications Vice President Azeezaly Jaffer in the "Best Communications Executive" category and the 2004 USPS Annual Report in the "Best Annual Report" category.
The Stevie Awards "honor and generate public recognition of the efforts, accomplishments and positive contributions of companies and business people worldwide."
Other contenders in the Best Communications Executive category include American Red Cross Public Relations Vice President Darren Irby, Nextel Communications Corporate Communications Vice President Elizabeth Brooks and Brand Resources Group, Inc., President and Chief Executive Officer Jane Barwis.
The annual report was a joint effort of Finance and Public Affairs and Communications. Winners will be announced June 6.
The Postal Service goes gold: Band's album reaches 500,000 mark
From left, USPS Licensing Specialist Krista Becker and Licensing Manager Maria Pell share the Gold Record moment with musicians Jimmy Tamborello and Ben Gibbard of The Postal Service and Sub Pop record label founder Jonathan Poneman.
The unlikely duo of musicians Ben Gibbard and Jimmy Tamborello was busy with their own bands when they started a side project together. After weeks of mailing music tracks back and forth to each other, they completed their CD "Give Up."
Stuck for a name for their collaboration, the two decided to pay homage to the delivery service that was there when they needed it - they called themselves "The Postal Service." The rest is musical history.
Their album had sold more than 566,548 copies by the time the duo received their Gold Record from the Recording Industry Association of America last week. It's the second biggest seller in indie label Sub Pop's history, behind Nirvana's "Bleach." And it helps keep our brand - The Postal Service - in the mind of a new generation of customers.
You can get The Postal Service's CD "Give Up" on usps.com®.
USPS and U.S. Army join forces
Throughout our history, American soldiers have fought battles to protect our basic liberties. To honor those soldiers and their families, the U.S. Army is launching Freedom Team Salute. This program gives all Army soldiers - active duty, reservists and national guardsmen - the opportunity to recognize parents, spouses and employers for their support. As thanks, the Army is mailing Freedom Team Salute packages to 240,000 veterans and supporters. It's the first wave of a First-Class® mailing that runs until Sept. 30.
BDS installations ahead of schedule
A state-of-the-art biohazard detection system (BDS) is well on its way to full deployment at USPS processing and distribution centers (PDCs). So far, 114 PDCs have BDS units installed - state-of-the-art, self-contained and fully automated devices that protect the public and Postal Service employees from biohazards. The installation has been so successful that the planned deployment to all 282 PDCs nationwide is being accelerated, with a target deadline of December 2005.
Tracking international forgers
More than 3,700 counterfeit postal money orders were intercepted from October to December, exceeding the total for the previous 12 months, according to the Postal Inspection Service, with most of the forgeries originating in Nigeria, Ghana and Eastern Europe. Inspectors are warning financial institutions to be vigilant and are working to intercept packages containing bogus money orders as they enter the country. Arrests of 160 individuals have been made in the United States. Find tips to help identify counterfeit postal money orders on the U.S. Postal Inspection Service Web site at www.usps.com/postalinspectors.
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