U.S. Postal Service Facility Projects Guide to Community Relations

Overview

Expansion, Relocation, Construction of New Post Offices

The U.S. Postal Service® provides a service that is critical to all Americans. One of our primary access points to all customers is our more than 37,000 Post OfficesTM, stations, and branches located in every community across the United States. Because these facilities form part of our nation's heritage, as a good neighbor, it is important to seek community input before making critical decisions on Post Office locations. Our ultimate goal is to provide customer- convenient, secure, handicapped-accessible, operationally efficient Post Offices that meet all safety and environmental codes.

This information kit outlines the critical steps necessary in working effectively with communities when planning expanded or new facilities.

Purpose

These enhanced procedures of our community relations policy assure increased opportunities for local officials and communities that may be affected by certain facility projects to express their views concerning a project and have them considered prior to any final decision.

Applicability

In any facility action, as described below, our first consideration will be expansion; second is relocation to another building; and last, is new construction.

The following procedural action is in accordance with a Postal ServiceTM regulation entitled "Expansion, Relocation, Construction of New Post Offices (Effective 10-5-98)." These actions are applicable to all customer service facilities whenever the project is for expansion, relocation to another existing building, or new construction (owned or leased).

A customer service facility is defined as a facility that mainly offers services to the public such as counter services, Post Office boxes, and other retail services typically associated with a main Post Office, downtown finance unit, station, or branch.

Project Examples

The following hypothetical situations are offered to give an idea of other projects where these procedures will apply.

• The Facilities Service Office (FSO) is tasked with leasing some adjoining vacant space to add an additional interior workroom area for a facility located in a strip shopping center. It is acceptable to allow a local postmaster to conduct a community meeting on a small expansion such as this. If this or any project becomes controversial, the postmaster should postpone the community meeting discussion and the project should be returned for further handling by the FSO.

• The expansion of a parking lot to provide additional maneuvering area and/or additional parking. Again, this is the type of project the local postmaster should ordinarily handle.

• Consolidation of carriers or a relocation of the carrier function to a new carrier annex if the Post Office's retail space will be moved to another location. (Procedures do not apply if the existing retail space remains in place.)

• Creation of a customer service facility in an area not previously served by a Postal Service facility.

Exemption to Procedures

While other community notification processes are required, the previously mentioned procedures related to customer service facilities do not apply to the following projects and situations.

• Non-customer service facility - a facility used mainly as a processing and distribution center, air mail facility, carrier annex, or any other type of facility or space not offering retail customer services.

• Emergency space - a space acquired as a result of earthquakes, floods, fire, lease termination, safety factors, or other environmentally caused factors that would force an immediate relocation from an existing facility.

• Temporary space - a space used for special events, holidays, overflow business, etc.

• Repairs and alterations - projects that do not expand the footprint of the space, such as painting, repairs, replacement, or upgrade of the facility or its equipment, paving, striping, or other repairs to the parking areas and landscaping.

Community Meeting

It is mandatory (Postal Service regulation entitled "Expansion, Relocation, Construction of New Post Offices [Effective 10-5-98]") to attend or conduct at least one community meeting so that the project can be openly described to the community and local officials. There are three options in planning a public meeting:

1. At the time of meeting with local officials, if a town meeting is planned within 60 days, request that the project be placed on the town meeting agenda for presentation and discussion.

2. If a town meeting is not planned within the next 60 days, or the seat of local government is quite distant from the community, the Postal Service may arrange its own local public meeting as a convenience to the community.

3. If there is no local building or location (church, school, hall, Post Office, etc.) in which to conduct a meeting, the FSO may distribute notification cards to all affected customers seeking comment to the project. This option is only available with the specific prior approval of the vice president, Facilities.

Time Periods

There are specific time periods that must be followed without exception. These time periods are as follows:

• Minimum 7-day waiting period for conducting a public town meeting or hearing after an initial meeting with local officials in order to permit appropriate community notification of the time, date, and location of the public meeting. Maximum time between the initial meeting with local officials and a public town meeting should be 60 days.

• Minimum 15-day, and maximum 60-day, waiting period after the public meeting (or last public meeting if more than one is scheduled) to take into account the views expressed by the community members and officials before deciding whether to consider (or reconsider) expansion or to advertise for existing buildings and sites. Notify local officials in writing of decision and post a copy of the letter at the local Post Office.

• Minimum 30-day wait before advertising for existing building and sites. Such advertisement will be for sites and existing buildings, and the preferred area will include the downtown area (after 15-day period as stated above).

• Minimum 60-day wait after sending letter advising local officials of sites under consideration before any decision is made to select a specific site.

• Minimum 30-day wait after advising local officials of selected site.

Standardized Letters

These standardized letters provide consistency of messaging related to facility-related issues. Please use these letters verbatim, only changing to localize names and addresses of recipients or to add project-specific data as indicated.

Standard Letter to Mayor From Real Estate Specialist (Expansion)

Fifteen (15) days after the public meeting, the Postal Service may make its decision whether to expand, relocate, or construct a new facility. If the decision is expansion of the existing facility, this letter is sent to the ranking local official. The project can then proceed without further community outreach requirements.

Standard Letter to Mayor From Real Estate Specialist (Relocation/New Construction)

After the public meeting, use this letter if the decision is to relocate rather than to expand. The explanation as to why expansion is not possible should be brief but must be stated clearly. Since this letter is also sent to the postmaster to post on the bulletin board for a 30-day period, it is important that it be limited to one page in length. Postmaster should be shown as a `cc' on the letter. It lets the mayor know the community is also being advised. The letter also contains a notice of appeal rights. Community outreach requires a 15-day turnaround for responses to appeals. An interim response is acceptable, but the letter should be identified by what date the respondent can expect a final reply.

Split Operation With Retention of Retail Unit

The real estate specialist will use this letter to inform the mayor when the existing location is to be retained, but the carrier function will be located to another building or a new carrier annex will be constructed. Also, note that this letter is only one page long and advises the postmaster to post the letter for 30 days as required by the community relations policy.

Standard Letter to Mayor From Real Estate Specialist (for Use After Sites Are Reviewed and Ranked)

If necessary, this letter may be revised slightly if the advertisement was for a split operation that used the letter on page 14. This letter is also to be posted for 30 days. On the second page of the letter, list the ranked sites and provide a brief summary of the reasons for the non-selection of each site in that group.

Standard Letter to Mayor From Real Estate Specialist (Final Selection)

This letter is addressed to local officials and advises which site has been selected for the new facility. Note that the postmaster must be sent a copy of the letter, but the postmaster is not required to post it.

Format for Response to Appeal Letters

An appeal may be made by either local officials or members of the community after the following decisions:

• Decision to advertise.

• Identification of sites.

• Selection of final site.

The first two opportunities are available both to local officials and the community at large. The third opportunity for appeal is available only to local officials.

The FSO will respond to all appeal letters.

Standard Letter for Use After Public Meeting

[DATE]

The Honorable J. Q. Public
Mayor, City of Anytown
PO Box 123
Anytown, USA 00000-0000

Dear Mayor Public:

This is a followup to the recent [PUBLIC MEETING] held on [DATE] regarding plans to expand operations at the [ANYTOWN] Post Office. Postal Service regulations require that we keep your office advised as we consider expansion or relocation of the present office.

Based on the current information available, we believe that the existing location can be retained and enlarged to meet our future operational requirements [select one or both] by obtaining adjacent property at a reasonable price, or by expanding the existing space. As plans and drawings are prepared, we will seek the assistance of your [select appropriate office - planning and zoning department, planning department, building department, etc.] for continued input on this important project.

Please contact me at [TELEPHONE] if you have any questions.

Sincerely,

(RES)

cc: Postmaster

bcc: District Manager
Public Affairs and Communications
(others as necessary)

Standard Letter for Use After Public Meeting

[DATE]

The Honorable J. Q. Public
Mayor, City of Anytown
PO Box 123
Anytown, USA 00000-0000

Dear Mayor Public:

This is a followup to the recent [PUBLIC MEETING] held on [DATE] regarding plans to expand operations at the [ANYTOWN] Post Office. Postal Service regulations require that we keep your office advised as we consider expansion or relocation of the present office.

Due to a lack of [AVAILABLE LAND ADJACENT TO THE EXISTING FACILITY/AVAILABLE SPACE TO RECONFIGURE THE INTERIOR OF THE FACILITY], the existing location cannot be expanded to meet future operational requirements. Therefore, this alternative must be eliminated from further consideration. In the near future, we plan to advertise for both an existing building and a site to construct a new facility. If we find that an existing building is not suitable, then we will construct a new facility.

In compliance with existing Postal Service regulations, your office or any member of the community may object to this decision within the next 30 days. Your letter should be directed to the Vice President, Facilities, and addressed to my attention at the address shown in this letter. A response will be provided within 15 days of the receipt of your letter.

Please contact me at [TELEPHONE] if you have any questions.

Sincerely,

(RES)

cc: Postmaster - Notice: Please date, stamp, and post in public lobby for 30 days and then return to me.

bcc: District Manager
Public Affairs and Communications
(others as necessary)

Standard Letter for Use After Public Meeting

[DATE]

The Honorable J. Q. Public
Mayor, City of Anytown
PO Box 123
Anytown, USA 00000-0000

Dear Mayor Public:

This is a followup to the recent [PUBLIC MEETING] held on [DATE] regarding postal plans to expand operations at the [ANYTOWN] Post Office. Postal Service regulations require that we keep your office advised as we consider expansion or relocation of the present office.

Based on the current information available, we believe the existing location can be retained as the customer service facility if it is possible to move the carrier operations out of this facility and to another location. In the near future, we plan to advertise for both an existing building and a site to construct a new carrier facility. If we cannot find an existing building that is suitable, then we will construct a new facility.

Please contact me at [TELEPHONE] if you have any questions.

Sincerely,

(RES)

cc: Postmaster - Notice: Please date, stamp, and post in public lobby for 30 days, and then return to me.

bcc: District Manager
Public Affairs and Communications
(others as necessary)

Standard Letter for Use After Sites are Reviewed and Ranked

[DATE]

The Honorable J. Q. Public
Mayor, City of Anytown
PO Box 123
Anytown, USA 00000-0000

Dear Mayor Public:

In my letter dated [DATE], I advised that the Postal Service planned to advertise for existing buildings that could serve as the new [ANYTOWN] Post Office [or Carrier Annex].

Based on the results of the advertisement, the enclosed list of properties was reviewed by our Site Review Committee as possible locations. This list also includes properties looked at and rejected for various reasons as noted. This listing of possible sites is not in any particular order.

In compliance with existing Postal Service regulations, your office or any member of the community may object to this list within the next 30 days. Your letter should be directed to the Vice President, Facilities, and addressed to my attention at the address shown in this letter. A response will be provided within 15 days.

Please contact me at [TELEPHONE] if you have any questions.

Sincerely,

(RES)

cc: Postmaster - Notice: Please date, stamp, and post in public lobby for 30 days and then return to me.

bcc: District Manager
Public Affairs and Communications
(others as necessary)

Sample Letter D, continued

Sites currently under review

1.

2.

3.

4.

5.

Sites rejected from further review

1.
Reason for rejection

2.
Reason for rejection

3.
Reason for rejection

4.
Reason for rejection

5.
Reason for rejection

Standard Letter for Final Site Selection

[DATE]

The Honorable J. Q. Public
Mayor, City of Anytown
PO Box 123
Anytown, USA 00000-0000

Dear Mayor Public:

This is a followup to my previous letter dated [DATE] concerning selection of a new location for the new [ANYTOWN] Post Office.

After reviewing other sites, the Postal Service has decided to select the property located at [LOCATION]. We believe this new site will provide the community with an upgraded, modern facility that offers a safe working environment for our employees and the level of service expected by our customers.

As provided in Postal Service regulations, your office may offer comments to the selected location within the next 30 days. Comments should be directed to the Vice President, Facilities, and addressed to my attention at the address shown in this letter. A response will be provided within 15 days of receipt of your letter.

Please contact me at [TELEPHONE] if you have any questions.

Sincerely,

(RES)

cc: Postmaster - Notice: Please date, stamp, and post in public lobby for 30 days and then return to me.

bcc: District Manager
Public Affairs and Communications
(others as necessary)

Letter Format for Use in Responding to Appeal Letters

[DATE]

The Honorable J. Q. Public
Mayor, City of Anytown
P O Box 123
Anytown, USA 00000-0000

Dear Mayor Public or Concerned Member of the Public:

I have been asked by the Vice President, Facilities, to respond to the issues raised in your recent letter concerning the Anytown Post Office.

[Your response to the issues]

Thank you for taking the time to address this important project. Please call me [or project manager] at [TELEPHONE] if you have any questions.

Sincerely,

FSO Manager

cc: Vice President, Facilities
(others as necessary)

Postmaster Letter, New Facility Communication

To: POSTMASTER

Re: New Facility Communication

Congratulations on the new Postal Service facility that will be built in your community. As you know, this can be a positive economic story for your community if we handle our part of the process professionally.

An important part of making a new facility successful in your community is a comprehensive communication plan that keeps your citizens and civic leaders aware of the expansion process and its progress.

Attached are a template series of news releases that should help guide you through a successful communications process. As the facilities staff begins its work with you, be sure to complete and issue these releases at key points in the process.

First, you will need to complete the attached Post Office fact sheet, which is a great handout for reporters every time you send them one of these releases. It shows how much you and your staff value being an important part of their community.

Second, gather the information for each of the releases as the facility expansion/replacement process proceeds. The order of the releases will be:

1 Announcement of the expansion/replacement community meeting.

2 Selection of the site.

3 Announcement of the contractor.

4 Completion of the building and move-in date.

5 Celebration for the Grand Opening.

I know this process will help keep you and your local media working together to include local citizens in this important community event.

Don't hesitate to call me at [TELEPHONE] if you have any questions.

[SIGNATURE]

[NAME]
[TITLE]

Contact: Postmaster [CONTACT NAME]
Telephone: [TELEPHONE NUMBER]
[CITY ZIP CODE]
NCL Release #1
[DATE]

SAMPLE PRESS RELEASE, PUBLIC MEETING

[CITY POST OFFICE/STATION/BRANCH] Seeks To Expand or Relocate

[CITY/STATE] - The U.S. Postal Service® today announced plans to expand or relocate the [CITY POST OFFICE/STATION/BRANCH].

"We would like input from our community residents and will have several Postal ServiceTM representatives available at a community meeting at [TIME], on [DATE], at [PLACE] to discuss the expansion or relocation process," said [CITY] Postmaster [FULL NAME]. "We will consider all recommendations from the community and other comments received within 30 days after the meeting."

The current Post OfficeTM at [STREET] is no longer adequate to serve the needs of postal customers in our community, explained [LAST NAME]. [HE/SHE] added that the Postal Service will consider its options in the following order: expand the existing Post Office, move to another building, or relocate to a newly constructed facility.

If expansion is not possible, the Postal Service will seek to lease or purchase an existing building or a suitable site to build a new [POST OFFICE/STATION/BRANCH] for [CITY, NAME] said. The preferred area is bounded on the north by [LOCATION] south by [LOCATION], east by [LOCATION], and west by [LOCATION]. The site size needed is approximately [NUMBER] square feet/acres, and the facility should contain at least [NUMBER] square feet of usable area.

Postal Service officials met recently with [CITY] community leaders to explore possibilities for the expanded Post Office operations.

Community comments can be mailed to:

[NAME]
Real Estate Specialist
[ADDRESS]

# # #

Contact: Postmaster [CONTACT NAME]
Telephone: [TELEPHONE NUMBER]
[CITY ZIP CODE]
NCL Release #2
[DATE]

SAMPLE PRESS RELEASE, SITE SELECTION

Site [SELECTED/ACQUIRED] for New [CITY POST OFFICE/STATION/BRANCH]

[CITY/STATE] - The U.S. Postal Service® [will consider building/will build] a new [CITY POST OFFICE/STATION/BRANCH] at [ADDRESS], Postmaster [FULL NAME] said. The [NUMBER]-square foot/acre site is located at [ADDRESS].

Once a site has been procured, a contractor will be hired to construct the building on the site. The proposed new Postal ServiceTM facility will have approximately [NUMBER] square feet of interior floor space.

The new facility will offer [list other advantages, for example, additional parking for customers and employees, a modern lobby, space needed to sort mail more efficiently, etc.]

# # #

Contact: Postmaster [CONTACT NAME]
Telephone: [TELEPHONE NUMBER]
[CITY ZIP CODE]
NCL Release #3
[DATE]

SAMPLE PRESS RELEASE, CONTRACT AWARDED

Contract Awarded to Build New [CITY POST OFFICE/STATION/BRANCH]

[CITY/STATE] - The U.S. Postal Service® awarded a contract to [FIRM] of [CITY/STATE] to build and lease back a new [CITY POST OFFICE/STATION/BRANCH], Postmaster [FULL NAME] said today.

The new Post OfficeTM will have approximately [NUMBER] square feet of floor space and will be located on a nearly [NUMBER]-square foot/acre track of land. [Give location, for example, "The new facility will be on the southwest corner of the intersection of Smith Street and Jones Avenue."]

The building is expected to be completed in [SEASON] of [YEAR]. It will offer [Fill in details listing customer improvements first. For example, additional parking, customer-convenient retail lobby, extended retail hours.]

# # #

Contact: Postmaster [CONTACT NAME]
Telephone: [TELEPHONE NUMBER]
[CITY ZIP CODE]
NCL Release #4
[DATE]

SAMPLE PRESS RELEASE, POST OFFICE COMPLETED

New [CITY POST OFFICE/STATION/BRANCH] Completed

[CITY/STATE] - The U.S. Postal Service® has completed a new building to serve the community of [CITY]. The new [CITY] Post OfficeTM is expected to open its doors to the public on [DATE], said [CITY] Postmaster [FULL NAME].

"Our customers are going to like our larger lobby and improved retail service [use two details, as applicable]," Postmaster [NAME] added.

Located at [ADDRESS], the building offers [additional details, mentioning customer-oriented items first, for example: more parking for customers and employees, a new retail window, Postal Store-concept, additional Post Office boxes, etc.] "Our new [POST OFFICE/STATION/BRANCH] is only [DISTANCE] from the existing Post Office," said [CITY] Postmaster [NAME].

A lease was signed [DATE] with [OWNER] of [CITY, STATE]. The basic term of the lease is [Example: 15 years with three 5-year renewal options].

The move is necessary because [cite reasons, listing customer-oriented issues first], he/she explained.

The [POST OFFICE/STATION/BRANCH] is one of more than 37,000 Postal Service facilities across the nation. In [CITY] they delivered [NUMBER] pieces of mail annually to over [NUMBER] families and businesses. [Fill in other local details as appropriate.]

# # #

Contact: Postmaster [CONTACT NAME]
Telephone: [TELEPHONE NUMBER]
[CITY ZIP CODE]
NCL Release #5
[DATE]

SAMPLE PRESS RELEASE, GRAND OPENING

Grand Opening Celebration: New [CITY POST OFFICE/STATION/BRANCH] Offers New Customer Conveniences

[CITY/STATE] - Looking for something fun to do with the family on [DAY]? The [CITY] Postal ServiceTM employees are holding a Grand Opening celebration at the new [CITY POST OFFICE/STATION/BRANCH ADDRESS] from [List times, for example, 10 A.M. to 5 P.M.].

Our customers will be amazed at our `new' look when they walk into our lobby and see stamps, packaging supplies and stamp gift items on open display [adapt to situation]," says [CITY] Postmaster [FULL NAME].

"Also, we now have more customer parking spaces, 24-hour vending machines and even [AMOUNT] additional Post OfficeTM boxes for rent [adapt to situation].

[He/she] added that if [CITY] residents can't make it to the Grand Opening, they are invited to stop in any time during the [NEW/REGULAR] office times: [Adapt to situation, for example, Monday through Friday from 8 A.M. to 8 P.M. and on Saturday from 9 A.M. until 5 P.M.]. The letter carrier operation [remains at/relocated to] [FACILITY NAME, ADDRESS].

# # #

Contact: [CONTACT NAME]
Telephone: [TELEPHONE NUMBER]
[DATE]

SAMPLE FACT SHEET

[CITY MAIN POST OFFICE/STATION/BRANCH]
[STREET ADDRESS, CITY, STATE, ZIP+4 CODE]
[PHONE NUMBER]

1. Average daily mail volume:

2. Number of possible daily deliveries (business, residential, rural):

3. Customers served:

4. Number of employees:

5. Number of Postal Service vehicles:

6. Building size:

7. Site size:

8. Number of parking spaces for customers:

9. Number of parking spaces for employees:

10. Number of Post Office boxes:

11. Number of collection boxes:

12. Number of optical character readers (OCRs) and barcode sorters (BCSs):

13. Mail service first began:

14. Number of employees then:

15. Previous Post Offices in community constructed [WHEN AND WHERE]:

[CITY] Postmaster:
[NAME]
[TELEPHONE NUMBER]

# # #

Facility Project Checklist: Facilities Service Office

It is the responsibility of the real estate specialist (RES) to make sure this checklist is completed and included with each project file for contracting officer approval. It shows actions completed by the RES and the Facilities Service Office (FSO) manager or representative.

Checklist Facility Name Type Project

Date

Real estate action received from district manager.

Undated community contact letter received from the district manager.

Appointment made to meet local officials representing the community.

Public Affairs and Communications (PA&C) and Government Relations advised of the
meeting by mail or e-mail.

Meeting conducted with local officials, including dated community contact letter.

Notification card given to local postmaster for distribution.

Notification card and cover letter sent to lessor by postmaster.

Public meeting(s) conducted.

Documentation in file that expansion is not possible.

Advertisement initiated for alternate quarters or new site.

Copy of advertisement sent to PA&C or Government Relations.

Site review committee conducted.

Intergovernmental (IGN) letter sent and local officials advised of sites simultaneously.

Final site selected, local officials advised, and copy sent to PA&C and Government
Relations.

Comments: Give reason(s) for all uncompleted checklist items.

Facility Project Checklist: District Office

This checklist is to help the district manager ensure that all steps in facility projects are completed.

Checklist Facility Name Type Project

Date

Real estate action forwarded to responsible FSO.

District manager prepares and signs an undated community contact letter and sends
copies to FSO, PA&C, and Government Relations.

Immediately after community officials are contacted, the postmaster notifies employees.

Postmaster provides local media contact list to PA&C.

Postmaster mails notification cards to all residents and businesses served by the facility.

Postmaster collects notification card responses for 30 days, then forwards to the RES.

Postmaster keeps employees and local news media informed on project status, with
consultation and guidance by the district office and PA&C.

After completion and inspection of the new facility, the RES notifies the postmaster, PA&C,
Government Relations, and district officials of the occupancy date.

District representative coordinates open house arrangements with local Postal Service
officials, coordinates Congressional participation with Government Relations, and consults
PA&C as needed.

Postmaster or district representative conducts media tour(s) after facility acceptance
(optional).

Postmaster conducts a community open house after occupancy (optional), inviting
members of Congress and community officials to participate in the event.

Comments: Give reason(s) for all uncompleted checklist items.

Facility Project Checklist: Public Affairs and Government Relations

Checklist Facility Name Type Project

Date

After receipt of the District Manager Community Contact Letter, PA&C drafts an undated
press release on Postal Service intentions to expand the current Post Office.

PA&C consults with district and postmaster on community relations plan and tactics.

Following the community officials' meeting, PA&C sends the initial news release to the
local news media and sends a copy to Government Relations, the district, the RES, and
the postmaster.

Government Relations forwards the initial news release to offices of appropriate members
of Congress.

PA&C provides consultation and support, as needed, to local postmaster on issuance of
subsequent news releases.

Government Relations advises appropriate members of Congress on various stages of
the facility project

Comments: Give reason(s) for all uncompleted checklist items.

Contacts

Facilities Services Office

US POSTAL SERVICE HEADQUARTERS FACILITIES
4301 WILSON BLVD STE 300
ARLINGTON VA 22203-1861

Telephone: 703-526-2700

Facilities Headquarters Field Units

EASTERN FACILITIES SERVICE OFFICE
7029 ALBERT PICK RD 3RD FL
GREENSBORO NC 27409-9521

Telephone: 336-665-2800
Fax: 336-665-2865

GREAT LAKES FACILITIES SERVICE OFFICE
62 STRATFORD DR
BLOOMINGDALE IL 60117-7000

Telephone: 630-295-6200
Fax: 630-295-6262

NEW YORK FACILITIES SERVICE OFFICE
2 HUDSON PLACE 5TH FL
HOBOKEN NJ 07030-5502

Telephone: 201-714-5420
Fax: 201-217-1109

NORTHEAST FACILITIES SERVICE OFFICE
6 GRIFFIN RD N
WINDSOR CT 06006-0300

Telephone: 860-285-7170
Fax: 860-285-1287

PACIFIC FACILITIES SERVICE OFFICE
395 OYSTER POINT BLVD STE 225 S
SAN FRANCISCO CA 94080-0300

Telephone: 650-615-7200
Fax: 650-615-7218

SOUTHEAST FACILITIES SERVICE OFFICE
1735 NORTH BROWN RD STE 200
LAWRENCEVILLE GA 30043-8153

Telephone: 678-442-6001
Fax: 678-442-6078

SOUTHWEST FACILITIES SERVICE OFFICE
7800 N STEMMONS FREEWAY STE 400
DALLAS TX 75247-4217

Telephone: 214-819-7201
Fax: 214-819-7280

WESTERN FACILITIES SERVICE OFFICE
160 INVERNESS DR W STE 400
ENGLEWOOD CO 80112-5005

Telephone: 303-220-6501
Fax: 303-220-6511

Public Affairs & Communications Offices

US POSTAL SERVICE HEADQUARTERS PUBLIC
AFFAIRS AND COMMUNICATIONS
475 L'ENFANT PLAZA SW RM 10431
WASHINGTON DC 20260-3100

Fax: 202-268-3524

Area Field Public Affairs & Communications Center Managers

Capital Metro (Gaithersburg, MD)
Deborah Yackley
301-548-1465

Eastern (Philadelphia, PA)
Paul Smith
215-931-5054

Great Lakes (Chicago, IL)
James Mruk
630-539-6565

New York Metro (New York, NY)
Monica Hand
212-330-3118

Northeast (Windsor, CT)
Debra Hawkins
860-285-7265

Pacific (Los Angeles, CA)
Don Smeraldi
323-586-1210

Southeast (Atlanta, GA)
Earl Artis
678-442-6018

Southwest (Dallas, TX)
Darla Stafford
214-819-8748

Western (Denver, CO)
Scott Budny
303-313-5130

Government Relations

Kim Weaver
Manager, Government Liaison
475 L'Enfant Plaza, SW
Washington DC 20260-3500

202-268-3429
202-268-3775 (fax)

Ken Robinson
Secretary

202-268-3752

Ken Currier
Manager, Government Relations
Northeast: Connecticut, Delaware, Maine,
Massachusetts, New Hampshire, New Jersey,
New York, Puerto Rico, Rhode Island, Vermont,
Virgin Islands

202-268-3616

Mitch King
Manager, Government Relations
Mideast: Indiana, Kentucky, Maryland, Ohio,
Pennsylvania, Virginia, Washington DC,
West Virginia
South: Alabama, Florida, Mississippi

202-268-3740

Sheila Meyers
Manager, Government Relations
Northcentral: Illinois, Iowa, Michigan, Minnesota, Missouri,
Nebraska, North Dakota, South Dakota, Wisconsin

202-268-2353

Cathy Pagano
Manager, Government Relations
Southwest: Arizona, Arkansas, Colorado, Kansas,
Louisiana, New Mexico, Oklahoma, Texas, Utah,
Wyoming

202-268-3427

Mary Ann Simpson
Manager, Government Relations
West: Alaska, American Samoa, California, Guam,
Hawaii, Idaho, Montana, Nevada, Oregon,
Washington
South: Georgia, North Carolina, South Carolina,
Tennessee

202-268-3741

- Field Communications,
Public Affairs and Communications, 5-26-05