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International Mail


IMM AND PUBLICATION 51 REVISIONS

Global Express Mail With Guarantee Service

Effective August 4, 2005, the International Mail Manual (IMM) and Publication 51, International Postal Rates and Fees, are revised to reflect a service enhancement to Global Express Mail® service. The enhancement - Global Express Mail with Guarantee service - offers a date- certain, money-back guarantee for items sent to five Pacific Rim countries and territories: Australia, China, Hong Kong, Japan, and Korea, Republic of (South Korea). Global Express Mail with Guarantee service provides delivery within 5-7 days depending on the destination. The money-back guarantee provides a postage refund when the mailpiece is not delivered by the date-certain time provided at the time of acceptance.

For more information on the service enhancement, see the article titled "Field Information Kit: Global Express Mail With Guarantee Service," starting on page 6 in this issue of the Postal Bulletin.

We will incorporate these revisions into the printed version of IMM 32 and into the next printed version of Publication 51, and also into the online versions of the IMM and Publication 51, both of which can be accessed via Postal Explorer® at http://pe.usps.gov.

International Mail Manual (IMM)

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2 Conditions for Mailing

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220 Global Express Mail

221 Description

221.1 General

[Revise the second sentence so that paragraph reads as follows, reflecting the service enhancement of Global Express Mail with Guarantee service (the revised text appears in bold merely for emphasis):]

Global Express Mail® (EMS®) is a reliable high-speed mail service available to certain countries (see Individual Country Listings for service availability). Global Express Mail with Guarantee service - which offers a date-certain, money-back guarantee - is available only to Australia, China, Hong Kong, Japan, and Korea, Republic of (South Korea). Global Express Mail is available at designated Postal Service facilities authorized to accept domestic Express Mail.

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Individual Country Listings

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Australia

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Global Express Mail (EMS) (220)

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[For the section titled "Note," revise the heading, add numbering to the entries, and add a second item to read as follows (indicating that Global Express Mail with Guarantee service is available to Australia):]

Notes:

1. Coins; banknotes; currency notes (paper money); securities of any kind payable to bearer; traveler's checks; platinum, gold, and silver (manufactured or not); precious stones; jewelry; and other valuable articles are prohibited in EMS shipments to Australia.

2. Global Express Mail with Guarantee service - which offers a date-certain, money-back guarantee - is available to Australia.

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China

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Global Express Mail (EMS) (220)

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[For the section titled "Note," revise the heading, add numbering to the entries, and add a second item to read as follows (indicating that Global Express Mail with Guarantee service is available to China):]

Notes:

1. Coins; banknotes; currency notes (paper money); securities of any kind payable to bearer; traveler's checks; platinum, gold, and silver (manufactured or not); precious stones; jewelry; and other valuable articles are prohibited in EMS shipments to China.

2. Global Express Mail with Guarantee service - which offers a date-certain, money-back guarantee - is available to China.

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Hong Kong

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Global Express Mail (EMS) (220)

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[For the section titled "Note," revise the heading, add numbering to the entries, and add a second item to read as follows (indicating that Global Express Mail with Guarantee service is available to Hong Kong):]

Notes:

1. Coins; banknotes; currency notes (paper money); securities of any kind payable to bearer; traveler's checks; platinum, gold, and silver (manufactured or not); precious stones; jewelry; and other valuable articles are prohibited in EMS shipments to Hong Kong.

2. Global Express Mail with Guarantee service - which offers a date-certain, money-back guarantee - is available to Hong Kong.

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Japan

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Global Express Mail (EMS) (220)

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Notes:

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[Add a third item to read as follows (indicating that Global Express Mail with Guarantee service is available to Japan):]

3. Global Express Mail with Guarantee service - which offers a date-certain, money-back guarantee - is available to Japan.

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Korea, Republic of (South Korea)

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Global Express Mail (EMS) (220)

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[For the section titled "Note," revise the heading, add numbering to the entries, and add a second item to read as follows (indicating that Global Express Mail with Guarantee service is available to the Republic of Korea):]

Notes:

1. Coins; banknotes; currency notes (paper money); securities of any kind payable to bearer; traveler's checks; platinum, gold, and silver (manufactured or not); precious stones; jewelry; and other valuable articles are prohibited in EMS shipments to the Republic of Korea.

2. Global Express Mail with Guarantee service - which offers a date-certain, money-back guarantee - is available to the Republic of Korea.

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Publication 51, International Postal Rates and Fees

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Categories of International Mail

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Global Express Mail (EMS)

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[Revise the second paragraph by replacing the last sentence to read as follows, reflecting the service enhancement of Global Express Mail with Guarantee service, (the revised text appears in bold merely for emphasis):]

EMS shipments are insured against loss, damage, or rifling up to $100.00 at no additional cost. Optional insurance coverage for shipments above $100.00 is available for merchandise items only. The insurance fee is $1.00 for each $100.00 or fraction thereof up to a maximum indemnity limit of $5,000.00. Document reconstruction insurance above $100.00 is not available to any country. Global Express Mail with Guarantee service - which offers a date- certain, money-back guarantee - is available to select destinations; check the International Mail Manual (IMM) 220 and the individual country listings in the IMM to determine the availability of such service.

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— International Product Development,
Product Development, 8-4-05