Pictorial Postmark Announcement
Complete this announcement and forward
it to the following address:
PICTORIAL POSTMARK
PROGRAM MANAGER
STAMP SERVICES
US POSTAL SERVICE
1735 NORTH LYNN ST STE 5016
ARLINGTON VA 22209-6432 |
Insert pictorial postmark Copy
here
(Camera-ready or reproducible)
No larger than 4" horizontal x 2" vertical
|
Postal Service
Contact
(name, address, telephone) |
Station Date(s) |
Sponsor |
Station Name |
Complete Street Address
or PO Box Number |
City/State/ZIP+4 code |
Mail Postmark Requests to:
Station Name |
Addressee Name
(usually "Postmaster") |
Complete Street Address
or PO Box 9998 |
City/State/ZIP+4 Code |
Stamp Enlargements and Reproductions
To obtain enlargements of stamp images for local
dedication ceremonies or for reproductions of stamp images - including
digital files, prints, and transparencies, contact:
VICTOR PULUPA
DODGE COLOR
4827 RUGBY AVE STE 100
BETHESDA MD 20814-3028
e-mail: victor@dodgecolor.com
Phone: 301-656-0025 x212
Fax: 301-656-0435
Please plan ahead and allow enough time for production
and shipping.
Products and Licensing
• First-Day Cover (Set of 4) - Item 457763,
$3.00
• Stamped Postal Cards - Item 457766, $9.75
• Digital Color Postmark (Set of 4 first-day
covers) - Item 457768, $6.00
• Set of 4 Prints (Double Sided - English/Spanish)
- Item 457788, $14.95
• Postmark Keepsake (Pane of stamps and 4 first-day
covers) - Item 457793, $10.40
Licensing and Use of Let's Dance/Bailemos
Commemorative Stamp Images
Listed below are the licensees that can create products
featuring the Let's Dance/Bailemos commemorative stamps. Please
call the company directly to order.
US ALLEGIANCE INC
63004 LAYTON AVE
BEND OR 97701-3735 |
Lapel pins, postcards,
mugs, tote bags, t-shirts, mouse pads, and magnets |
Web: www.ipledge.com
Telephone: 800-327-1402
Fax: 800-622-8212 |
CONCORD INDUSTRIES
19 WILLARD RD
NORWALK CT 06851
|
Key chains, letter
openers, pens, light-up pens, and paperweights. |
Telephone: 800-553-9824
|
For additional information about licensing and use
of the Let's Dance/Bailemos commemorative stamp images, please
contact Licensing@usps.com.
Suggested Public Relations Timeline
Note: If you have questions or need assistance
with any of these items, please contact the Public Affairs and Communications
representative serving your area. (See attached list.)
Action:
|
Suggested
Timing: |
1. Send invitations
to local and area dignitaries. |
A few weeks before
event. |
2. Send announcement
and invitations to employees. |
A few weeks before
event. |
3. Distribute
public service announcement to radio/TV. |
A few weeks before
event. |
4. Distribute
news release. |
A few weeks before
event. |
5. Distribute
media advisory to newspapers, radio/TV. |
One week before
event. |
6. Remind invited
dignitaries about event via telephone. |
Five days before
event. |
7. Redistribute
media advisory to all news media. |
One to two days
before event. |
8. Make follow-up
calls to local news media. |
One day before event.
|
9. Distribute
day-of-issuance news release. |
Day of event.
|
10. Send letter
to newspaper editor thanking community. |
One day after event's
completion. |
11. Send newspaper
clippings and "media successes" summary to area Public Affairs
manager or fax to 202-268-4925. |
Within one week
after event. |
Participation of Public Officials
The issuance of the Let's Dance/Bailemos
commemorative stamps offers a perfect opportunity to involve elected public
officials - especially those with Hispanic-American heritage, those who
represent Hispanic-American communities, or members of the Congressional
Hispanic Congress. They are likely to have a keen interest in the event,
as it provides a chance to interact with constituents in a friendly civic
setting with secured media coverage.
You are encouraged to reach out directly to your
federal, state, and local officials. Government Relations representatives
are available to assist you in coordinating their involvement and would
be pleased to help in any way. Please contact them for guidance.
This publicity kit contains simple guidelines, sample
letters, a suggested invitation list, and the names and telephone numbers
of your Government Relations contacts.
Before the Event
• Send a written invitation
4 to 6 weeks before the event to your two U.S. senators, your congressional
representatives, the governor of your state, and the mayor of your community.
Please include any other local elected officials you feel would be appropriate.
The local postmaster should sign the invitations.
• Follow up the written invitation
with a telephone call to the official's scheduler within a week if you
have not received a reply. You may need to call more than once.
• Keep in touch with all officials
who respond. If asked, provide updated information to the official's staff
as it becomes available (e.g., who else is participating, where and when
to meet, what his or her role will be, etc.) Stress that remarks should
be brief and limited to the unveiling of the Let's Dance/Bailemos
commemorative stamps and recognition of the role the U.S. Postal
Service® continually plays in recognizing social awareness with stamps.
• Include names of all participating
officials on the "official program" as honored guests, and mention
them in all media advisories, if applicable.
• Provide a courtesy copy
of the program to the official in advance.
After the Event
• Send a written thank you
letter to all officials who participated in the ceremony, expressing your
appreciation.
• Provide copies to their
offices of any newspaper articles about the event. Even though they might
see those articles on their own, you can take the opportunity to remind
them of the press coverage the event received.
• Provide a supply of extra cachet
envelopes with the special postmark, if applicable, to officials,
even to those who could not attend. These make great giveaways and serve
as a positive reminder of the event.
• Obtain and frame a photo
of the official posing beside the stamp image and make an appointment
to present it in person, if possible. A matted, well-framed photograph
stands a good chance of being hung on the wall of the official's office,
again serving as a positive reminder of the event.
• Keep in touch with your
officials. Good relationships are built over time.
Sample Invitation to Public Officials
[INSERT DATE]
[INSERT NAME]
[INSERT TITLE]
[INSERT ORGANIZATION]
[INSERT ADDRESS]
[INSERT CITY, STATE, ZIP+4]
Dear [INSERT TITLE AND NAME]:
Employees of the [INSERT NAME]
Post Office invite you to be an honored guest at a special ceremony celebrating
Hispanic-American heritage and dance on [DATE] at [TIME].
During our ceremony, the Postal Service will dedicate the Let's Dance/Bailemos
commemorative stamps. This year, we are celebrating the unique contributions
of Latin art to American culture, specifically popular dances and music
from the Caribbean, through the brilliant images of our four new Let's
Dance/Bailemos commemorative stamps.
The Postal Service values its role as a community
leader, and we believe that our stamp program gives us an opportunity
to connect with those we serve in a very personal and informative way.
During our ceremony, children and adults alike will have an opportunity
to learn about the history of Hispanic-American culture, specifically
the art of dancing, that is celebrated on these stamps.
At the stamp ceremony, you will be invited to say
a few words about the Let's Dance/Bailemos
commemorative stamps and any comments
you may have about Hispanic-American culture. We expect significant press
coverage of the ceremony and a good-sized crowd, including families, schools,
and civic organizations.
We hope you will join us for this special stamp
dedication. Please confirm your participation by calling [NAME
OF CONTACT] at [TELEPHONE NUMBER] as soon as
possible.
Sincerely,
[SIGN]
[INSERT POSTMASTER'S NAME]
Postmaster
U.S. Postal Service
[INSERT CITY, STATE, ZIP+4]
Let's Dance Stamp Dedication Speech
The following suggested speech may be used at
local ceremonies and events to support and promote the Let's
Dance/Bailemos commemorative stamps. Feel free to customize it to
fit your local event and community.
Good [INSERT `MORNING/AFTERNOON']
I'm [INSERT NAME OF POSTMASTER/DISTRICT
MANAGER/MC] and it's a tremendous honor for me to represent the
Postal ServiceTM today as we [DEDICATE/UNVEIL] the Let's
Dance/Bailemos commemorative stamps.
We are proud to add the Let's Dance/Bailemos
commemorative stamps to our stamp program.
For over 150 years, the Postal Service has issued special stamps to celebrate
the unique American experience. It is an experience that includes stories
from our shared heritage, one that is richer because of its diversity.
The Let's Dance/Bailemos
commemorative stamps will honor the contributions
of Latin American art to culture through dance traditions. Four different
Hispanic-American artists have created designs that express their personal
interpretations of the merengue, salsa, cha-cha-ch, and mambo.
The stamps make you want to put on your dancing
shoes, take hold of a partner, and move to the beat of singing trombones
and trumpets, drums, saxophones and timbales, and guitars and maracas.
A body swaying to the left and right, colors and
imagery accenting moves and punctuating rhythm on the dance floor. The
dramatic colors and flowing shapes on the stamps capture the energy generated
by dancers moving to the beat.
As Agnes De Mille, another dancer we featured on
a stamp not long ago once said, "The truest expression of a people
is in its dances and its music. Bodies never lie."
She was right! These stamps are nothing but the
truth!
Culture and tradition certainly have influenced
these dance styles, making them wildly popular around the world.
Just ask the artists who have captured the freedom
of movement on these stamps. They drew on their personal expertise on
the dance floor and from family gatherings full of music and dancing to
reproduce an energetic blend of some distinguishing steps in Latin American
dance.
At the Postal Service, we understand the power our
stamps have in telling the story of America. With stamps like these, we
are showing that the Postal Service does more than just deliver the mail
- the real power of the Postal Service is our ability to connect people.
So, with these new stamps, in this small way, we
have created a lasting tribute to Latin American art and dance traditions.
I'm looking forward to seeing these four stamps perform on letters and
packages to every single household and business in America and around
the world. They will have us all moving to their beat.
Now, on behalf of the Postal Service, I would like
to ask [INSERT NAMES OF UNVEILING PARTICIPANTS
IF APPLICABLE] to join me in officially [DEDICATING/UNVEILING]
the Let's Dance/Bailemos (Let Us Dance) commemorative stamps!
Let's Dance/Bailemos Commemorative Stamps
Facts and Suggested Talking Points
For use when talking to media and customers.
The Postal Service will honor the contributions
of Latin American art through the issuance of four stamps celebrating
Latin dance traditions.
• The stamps feature the merengue, salsa, cha-cha-
ch, and mambo.
• The featured dances have become very popular
in the United States and around the world.
• The stamps were designed by Ethel Kessler
and feature original works by four different Hispanic- American artists.
• Four different artists created the four individual
designs and never saw each other's work - yet all four of the stamps meld
together. Under Kessler's direction were Edel Rodriguez of Mt. Tabor,
New Jersey, who created the Cha-cha-ch stamp; Rafael Lopez of San Diego,
California, who created the Merengue stamp; Jose Ortega of New York City
and Toronto, Canada, who created the Salsa stamp, and Sergio Baradat of
New York and Miami, who created the Mambo stamp.
• The stamps depict dancers performing a different
dance on each stamp.
• Information about the dances is printed on
the back of each stamp (English and Spanish):
Merengue
A blend of European- and African-derived styles, merengue, with its cross-class
appeal, is the national dance of the Dominican Republic.
Salsa
Popularized in the 1960s by New York Puerto Rican musicians, salsa integrates
rhythm and blues and jazz into Afro-Cuban rhythms.
Cha-cha-ch
Derived from Cuba's danzn and taking its name from the last three beats
in its 1-2, 1-2-3 rhythm, cha- cha-ch became a dance craze in the 1950s.
Mambo
An elaboration of the lively rhythms added to the Cuban son and danzn,
mambo became an international dance craze in the 1950s.
Danzn is an elegant European salon-style and romantic
Cuban dance popular in Caribbean Latin America. The cha-cha-ch is slower
and more constrained than the up-tempo moves of its sister, the mambo.
Cuban son is the backbone for contemporary salsa.
How This Subject Was Selected to Be on a
Stamp
• As with all of our stamp subjects, the ideas
and suggestions for stamps come in to the Citizens' Stamp Advisory Committee
(CSAC) from American citizens. CSAC carefully reviews every one of the
50,000 recommendations it receives each year against a long list of criteria.
The subjects they select then go to the postmaster general for final selection.
• The Postal Service is interested in providing
a diverse stamp program to the American public that appeals to a wide
audience of varied interests and best represents the people, events, and
accomplishments that have shaped our nation.
• Stamp collecting is a fun activity for the
entire family that helps children learn about the world they live in.
• Customers can get information about stamps
and other Postal Service products by calling 800-STAMP-24 or by going
to our Web site at www.usps.com.
FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE] [INSERT YOUR PHONE NUMBER]
Internet: www.usps.com
SAMPLE MEDIA ADVISORY
U.S. Postal Service Honors Latin Dances With New Postage Stamps in [INSERT
CITY]
EVENT:
Dedication of the Let's Dance/Bailemos commemorative 37-cent
U.S. postage stamp
WHO:
[List only dignitaries, key postal officials, and any well-known
special guests participating and/or attending event]
WHAT:
[Describe what makes event newsworthy - list any entertainment,
refreshments, sales, etc.]
WHEN:
[Insert TIME, day, date]
WHERE:
[Insert exact location of event]
BACKGROUND:
Honoring the contributions of Latin American art to American culture,
the U.S. Postal Service® is issuing four stamps featuring dances that
trace their roots to the Caribbean islands. Showcasing one of four popular
dances on each stamp, Hispanic-American artists have created designs that
express their personal interpretations of merengue, salsa, cha-cha-ch,
and mambo, using vivid colors and sinuous shapes to capture the energy
generated by dancers moving to the beat.
Merengue
A blend of European- and African-derived styles, merengue, with its cross-class
appeal, is the national dance of the Dominican Republic.
Salsa
Popularized in the 1960s by New York Puerto Rican musicians, salsa integrates
rhythm and blues and jazz into Afro-Cuban rhythms.
Cha-cha-ch
Derived from Cuba's danzn and taking its name from the last three beats
in its 1-2, 1-2-3 rhythm, cha-cha-ch became a dance craze in the 1950s.
Mambo
An elaboration of the lively rhythms added to the Cuban son and danzn,
mambo became an international dance craze in the 1950s.
Danzn is an elegant European salon-style and romantic
Cuban dance popular in Caribbean Latin America. The cha-cha-ch is slower
and more constrained than the up-tempo moves of its sister, the mambo.
Cuban son is the backbone for contemporary salsa.
CONTACT:
[List area Public Affairs and Communications representative or
customer relations coordinator if applicable and phone number]
# # #
FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE] [INSERT YOUR PHONE NUMBER]
Internet: www.usps.com
PUBLIC SERVICE ANNOUNCEMENT FOR RADIO
Public Invited to Join in Celebration of Latin American Heritage and Dedication
of
Let's Dance/Bailemos Commemorative U.S. Postage Stamps
[INSERT CITY]
postmaster [INSERT NAME] invites everyone to [INSERT
LOCATION] to participate in activities surrounding the Postal
Service'sTM unveiling of the 2005 Let's Dance/Bailemos commemorative
stamps featuring four Latin American dances: the salsa, cha-cha-ch, mambo
and merengue, on [INSERT DAY AND DATE] from [INSERT
TIME] to [INSERT TIME].
On this day, children and adults will learn more
about the Hispanic culture and Latin dances featured on the stamps. Activities
include [DESCRIBE ACTIVITIES].
Come take a moment to celebrate Hispanic heritage
with these four stamps. It's an educational way to learn about the history
of Hispanic music, dance and culture honored on U.S. postage stamps.
# # #
FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE] [INSERT YOUR PHONE NUMBER]
Internet: www.usps.com
PRE-PUBLICITY NEWS RELEASE
The Salsa, Cha-cha-ch, Mambo and Merengue Twirl Their Way Onto
New U.S. Postage Stamps
[INSERT NAME OF YOUR CITY]
- To recognize multicultural heritage, the Postal ServiceTM and [INSERT
ORGANIZATION/SPECIAL GUEST] will dedicate the Let's Dance/Bailemos
commemorative postage stamps honoring Hispanic- American heritage
during a ceremony at [INSERT LOCATION] on [INSERT
DATE]. The 37-cent Let's Dance/Bailemos commemorative
stamps will be available nationwide on September 17, 2005.
[INSERT CITY]
Postmaster [INSERT POSTMASTER'S NAME] will dedicate the
stamps as part of National Hispanic Heritage month, Sept.15 - Oct.15,
through the dances and music originating in the Caribbean islands.
Scheduled to join [INSERT POSTMASTER'S LAST
NAME] at the ceremony will be [INSERT CELEBRITY OR LOCAL/AREA
DIGNITARIES].
[INSERT OTHER NOTABLE HAPPENINGS AT EVENT.]
"[INSERT QUOTE]," said
[INSERT POSTMASTER'S LAST NAME].
Showcasing one of four popular dances on each stamp,
Latin American artists have created designs that express their personal
interpretations of merengue, salsa, cha-cha-ch and mambo, using vivid
colors and sinuous shapes to capture the energy generated by dancers moving
to the beat. These dances and their music originated in the Caribbean
islands and were first introduced to American soldiers during the war
in Cuba in 1898. They achieved popularity in the United States during
the 20th century, and have been continually performed throughout the United
States by Latin American artists and amateurs in our country's hundreds
of dance clubs.
As in all cultural developments, music and dance
draw on the styles around them as they evolve. Perhaps that is most true
with salsa, which built on a foundation of Afro-Cuban music and dance
and New York Puerto Rican, other Latino, and Anglo musicians, whose influences
included jazz and rhythm and blues. It was adapted and reworked with the
Cuban styles, such as mambo and cha-cha-ch, to create a distinctly New
York sound in 1960. Since then, salsa has traveled very well. Musicians
around the world reinterpret salsa and blend in the flavors of their land.
The arrival of Dominicans in New York since the mid-1960s brought merengue
into the mix of Latin American music and dance. With its cross-class appeal,
this national dance of the Dominican Republic has also made its way around
the world.
Capturing the famous cha-cha-ch in a vivid stamp
is a native of El Gabriél, Cuba, artist Edel Rodrguez, who resides
in Mt. Tabor, New Jersey. Perceived as more sophisticated and more like
the European salon-style danzn, the cha-cha-ch is slower and more constrained
than the up-tempo moves of its sister, the mambo.
The Mambo stamp was created by Sergio Baradat who,
as a young child, left Cuba with his parents and immigrated to the United
States. Known for its up-tempo beat, fast footwork, and sensuous body
language, mambo laid the groundwork for its offshoots: cha-cha-ch and
salsa.
Salsa stamp creator, artist José Ortega,
of New York City and Toronto, was born in Ecuador, grew up in New York
City, and currently owns a salsa club in Toronto. Salsa is a nighttime
pursuit, danced at the close of day, when cares are left behind and it's
okay to live only in the moment.
To complete the Latin dance stamp series, the merengue
was captured by freelance illustrator Rafael Lpez of San Diego. The merengue
is a mix of European- and African-derived styles, slowly descending from
upper-class to peasant population, but re-emerging in the first half of
the 20th century to become the national dance of the Dominican
Republic.
To see the Let's Dance/Bailemos commemorative
stamps and other images from the 2005 Commemorative Stamp Program, visit
the Postal Store at www.usps.com/shop and click on Release
Schedule in the Collectors Corner.
Current U.S. stamps, as well as a free comprehensive
catalog, are available by toll-free phone order at 800-STAMP-24. A wide
selection of stamps and other philatelic items is also available at the
Postal Store at www.usps.com/shop. Beautifully framed prints
of original stamp art for delivery straight to the or office are
available at www.postalartgallery.com.
Since 1775, the Postal Service has connected friends,
families, neighbors and businesses by mail. It is an independent federal
agency that visits 142 million s and businesses every day and is the
only service provider delivering to every address in the nation. The Postal
Service receives no taxpayer dollars for routine operations, but derives
its operating revenues solely from the sale of postage, products and services.
With annual revenues of more than $69 billion, it is the world's leading
provider of mailing and delivery services, offering some of the most affordable
postage rates in the world. The Postal Service delivers more than 46 percent
of the world's mail volume - some 206 billion letters, advertisements,
periodicals and packages a year - and serves 7 million customers each
day at its 37,000 retail locations nationwide.
# # #
Sample Letter to Local Newspaper Editor Thanking
Residents for Support
[INSERT DATE]
[INSERT NAME]
[INSERT TITLE]
[INSERT NAME OF PUBLICATION]
[INSERT ADDRESS]
[INSERT CITY, STATE, ZIP+4]
Dear [INSERT TITLE AND NAME]:
I want to thank the citizens of [INSERT
CITY NAME] for their enthusiasm and support in making yesterday's
Let's Dance/Bailemos commemorative stamps celebration such a
successful event for our community and for the Postal ServiceTM.
The Postal Service continues its commitment to honoring
the cultures of the communities it serves, honoring Hispanic- American
heritage on a variety of stamps. Past stamps have celebrated Hispanic
culture by highlighting people and events such as Cinco de Mayo, Cesar
Chavez, Roberto Clemente, and Desi Arnaz.
Our nation's stamp program has been developed through
the participation of the American people. Their stamp ideas and suggestions
are instrumental in helping the Postal Service honor some of the most
beautiful arts that have influenced American culture.
Again, thanks to everyone in our community who participated
in our Let's Dance/Bailemos commemorative stamps celebration.
We hope everyone enjoyed celebrating Hispanic heritage with these cultural
stamps.
Sincerely,
[SIGN]
[INSERT POSTMASTER'S NAME]
Postmaster
U.S. Postal Service
[INSERT CITY, STATE, ZIP+4]
Sample Thank You Letter to Public Officials/Participating
Organizations
[INSERT DATE]
[INSERT NAME]
[INSERT TITLE]
[INSERT ORGANIZATION]
[INSERT ADDRESS]
[INSERT CITY, STATE, ZIP+4]
Dear [INSERT TITLE AND NAME]:
On behalf of the Postal ServiceTM, I want to thank
you for joining us during our special ceremony celebrating the dedication
of the Let's Dance/Bailemos commemorative postage stamps. It
was a wonderful event for [INSERT NAME OF COMMUNITY],
and your participation helped make it a success.
All of us in the Postal Service are extremely proud
of the role our organization has played as a community leader and in commemorating
many of the people, places, and events that have made our country great.
The stamp dedication ceremony was a wonderful way for us to share Hispanic-American
heritage on stamps with our friends, neighbors, children, and customers
here in [INSERT NAME OF COMMUNITY]. I am enclosing 10
copies of our special postmark [IF APPLICABLE] for you
to share with your constituents, as well as copies of press clippings
and photographs that recorded the event [IF APPLICABLE].
I look forward to working with you on future community
events. If I can be of assistance with any postal matter, please contact
me at [TELEPHONE NUMBER].
Sincerely,
[SIGN]
[INSERT POSTMASTER'S NAME]
Postmaster
U.S. Postal Service
[INSERT CITY, STATE, ZIP+4]
Press Kit Information
National Postal Facts
Learn more about it . . .
Universal Access. Universal Service.
We deliver to every household and business in
the United States. Every American has access to our services and pays
the same postage rate regardless of geographic location. We...
• Deliver mail to over 142 million
s, businesses, and Post OfficeTM boxes in every state, city, and town
in the country, including Puerto Rico, Guam, the American Virgin Islands,
and American Samoa.
• Add 1.8 million new addresses
each year to our delivery network.
• Serve over 7 million customers
daily at nearly 38,000 Post Offices.
• Have annual operating revenue of $69
billion.
• Deliver more than 206 billion
pieces of mail per year.
• Collect mail from every delivery point we
serve.
• Pay nearly $2 billion in
employee salaries and benefits every 2 weeks.
• Employ more than 700,000
career employees.
• Have the world's largest intranet to communicate
with our employees.
• Provide alternative access for our customers
to purchase stamps at more than 27,500 vending machines;
nearly 25,000 commercial retail outlets such as supermarkets,
convenience, drug, and gift stores; nearly 19,000 banking
and credit union automated teller machines; and 2,500
automated postal centers located across the country.
• Do not receive tax dollars from the federal
government for operating expenses. We use the revenue from sales of postage-related
products to pay these expenses.
Quick, Easy and Convenient
• Click-N-Ship® service lets customers
print shipping labels with or without postage for Priority Mail®,
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services from their computers and printers.
• Netpost Mailing OnlineTM lets mailers create
newsletters and other correspondence and submit them, along with mailing
lists, to www.usps.com. Electronic files are then printed, inserted
into envelopes with postage, addressed, and taken to the nearest Post
Office for mailing.
• With Carrier Pickup Online Notification,
customers can go to www.usps.com to request package pickup at
no extra charge. The letter carriers make the requested pickups on their
routes the next delivery day.
Delivering Our Best
• On-time delivery of overnight-committed First-Class
Mail® items is at a record 96 percent.
Satisfying Customers
• We delivered for our customers, and they
noticed. Independently measured customer satisfaction scores show that
93 percent of residential customers rate their experience
with the Postal Service as excellent, very good, or good.
For additional postal facts, visit the Postal Facts
page on the Postal Service Web site at www.usps.com/communications/organization/postalfacts.htm.
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