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Facility Access and Shipment Tracking
(FAST) was updated on October 23, 2005, to incorporate many new enhancements.
Now, if a facility requests a change to an appointment, the facility will
have the ability to schedule, update, or cancel an appointment 1 hour
before the appointment time (previously, 8 hours). In addition, many user
interfaces now have new features including the ability to input all appointment
content onto one page.
For a complete list of the October
23 enhancements, go to RIBBS at http://ribbs.usps.gov; click
on FAST/Surface Visibility, then Click Here For Additional
Information in the Document Repository.
FAST Response to Hurricane Katrina
Due to Hurricane Katrina, the activation
dates for the facilities in the New Orleans Area have been moved indefinitely.
The facilities include Houma, Mandeville, Lafayette, Lake Charles, Baton
Rouge, Shreveport, Monroe, and Alexandria. Our thoughts are with those
affected by this disaster.
FAST National Deployment Status
FAST is now active in the NY Metro,
Northeast, Eastern, Pacific, Southwest, Western Capital Metro, and Great
Lakes Areas. Deployment to the Southeast Area commences on October 31.
The first phase of FAST national deployment ends November 21, 2005.
Because the name of a facility does
not always match that facility's location (city), we made searching FAST
by city easier by adding a new column titled, "City Name" to
the national deployment schedule.
As the team deploys in new areas,
the team adjusts the national deployment schedule (e.g., facilities are
added and removed and drop site keys are modified) based on a facility's
previous use of the Drop Shipment Appointment System. The deployment schedule
is updated weekly on RIBBS; go to http://ribbs.usps.gov and click
on FAST/Surface Visibility.
FAST Password Change Required Every 180 Days
Please note that FAST has now been
live for over 3 months. In compliance with Postal Service security guidelines,
all FAST customers must change their password every 180 days. Please note
that cutomers will be unable to access FAST if they have not completed
this task and should contact the PostalOne! Customer Care Center
at 800-511-9085 or e-mail at postalone@email.usps.gov immediately
if this happens.
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Customer Training
The FAST team held the last training
session in Louisville, Kentucky, on October 6. Employees interested in
having additional training sessions should send an e-mail to FAST_Training@usps.gov.
FAST ID Information
To use FAST, mailers, including
those who make appointments by telephone, must register for a
FAST ID through PostalOne! at www.usps.com/postalone. Customers
who already have a PostalOne! account and need access to FAST
must register by calling the PostalOne! Customer Care Center
at 800-522-9085. Detailed instructions on the FAST/PostalOne!
registration process are available on RIBBS. Once a facility starts scheduling
appointments in FAST, it will need a FAST ID to make drop shipments.
Customers must also logon to FAST
within 7 days of receiving their IDs. FAST IDs that are not used within
7 days of issue will become inactive and will require a call to the PostalOne!
help desk for activation.
Recurring Appointment Submission
All drop shippers who currently
have recurring appointments must reapply using PS Form 6241,
Recurring Appointment Request, available at http://www.usps.com/
forms/allforms.htm; click on PS Form 6241. To submit a request,
the customer must first have a scheduler ID. It is recommended that recurring
appointment requests be submitted to the Postal ServiceTM 3 weeks before
the facility's scheduling start date. FAST deployment schedule posted
on RIBBS shows the recommended due dates for recurring appointment request
submissions.
— Logistics Systems,
Operations, 10-27-05
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