This information kit is designed to inform Postal ServiceTM employees about the new international shipping option to print shipping labels on the Click-N-Ship® Web site at usps.com/clicknship. This new option offers customers the ability to pay and print international labels with customs forms online through a single transaction. This international shipping option is available for Global Express Mail® (GEM®), Global Priority Mail® (GPM), and Global Airmail® parcel post (GAPP) items. This kit contains the following materials:

• Briefing Article.

• Fact Sheet.

• Frequently Asked Questions.

• Stand-Up Talk for All Employees.

Briefing Article

Beginning November 2, 2005, Postal Service customers will have the ability to pay postage and print GPM and GAPP labels online through a single transaction on the Click-N-Ship Web site at usps.com/clicknship.

These new international online shipping labels combine mailing information with customs forms, thereby eliminating the need for a separate customs form (either PS Form 2976, Customs Declaration CN 22 - Sender's Declaration (green label), or PS Form 2976-A, Customs Declaration and Dispatch Note - CP 72).

Already available on the Click-N-Ship Web site is a GEM shipping label, which eliminates the need for PS Form 2976 or 2976-A and for Label 11-B, Express Mail Mailing Label - Post Office to Addressee.

Below are samples of the shipping labels:

• PS Form 2976-GPM, Global Priority Mail With Customs Declarations - CN 22 (electronic version).

• PS Form 2976-A-GAPP, Global Airmail Parcel Post With Customs Declarations Dispatch Note - CP 72 (electronic version).

• PS Form 2976-A-GEM, Global Express Mail With Customs Declarations Dispatch Note - CP 72 (electronic version).

Fact Sheet

Beginning November 2, 2005, the Postal Service will offer customers the ability to pay postage and print GPM and GAPP shipping labels online through the Click-N-Ship Web site at usps.com/clicknship. Each of these new international online shipping labels combines mailing information with a customs form, thereby eliminating the need for a separate customs form (either PS Form 2976 or PS Form 2976-A). The online GEM shipping label eliminates the need for a separate customs form as well as for Label 11-B.

Customers receive many benefits when they choose to use the international shipping label option through the Click-N-Ship Web site:

• Convenience: Customers will be able to schedule free Carrier PickupTM service when they print international postage and customs forms online.

• No Extra Forms Needed: Customers will be able to pay for postage and fill out a customs form through a single online transaction. The shipping label prints with customs information.

• No Guess Work: When customers fill in their shipping information, they are directed to use the correct online customs form for their mailpiece.

• Professional Appearance: Customs forms printed online look more professional than handwritten forms.

• Free Supplies: GPM boxes and flat-rate envelopes are available at no additional cost from Post OfficeTM facilities or can be ordered online at usps.com/internationalsupplies.

• Flat-Rate Shipping Option: Customers using the flat- rate shipping option can ship up to 4 pounds to Canada and Mexico for $7, and to all other applicable destination countries for $9. (Customers must use the GPM large flat-rate envelope when using the flat- rate shipping option.)

Getting started is easy. Customers need only the following items:

• PS Form 2976-E, Customs Declaration Envelope - CP 91. Customers must use this Postal Service customs form envelope with each shipment.

• Postal Service-approved shipping supplies. Customers using the flat-rate shipping option must use the GPM large flat-rate envelope. For customers using the GPM variable-weight shipping option, the Postal Service recommends that they use GPM mailing stickers.

Frequently Asked Questions

1. Can customers print international shipping labels and customs forms online?

Yes. Beginning November 2, 2005, customers can print GPM and GAPP shipping labels containing customs forms online through the Click-N-Ship Web site at usps.com/ clicknship. Customers can already print GEM shipping labels from the Click-N-Ship Web site.

2. Can insurance be purchased online for international postage?

No. Insurance cannot be purchased online, but it can be purchased at a Post Office for GEM and GAPP items.

3. Is "stealth" postage available for international postage?

No. The postage value is a required field.

4. Can customers print and pay for Global Express Guaranteed® (GXGTM) postage online?

Yes. Customers can purchase GXG shipping labels from the Click-N-Ship Web site at usps.com/clicknship.

5. Can adhesive or thermal labels be used with international labels?

No. International labels should be printed on standard paper. Once printed, the labels need to be either cut or folded and then placed inside the Postal Service's adhesive customs envelope (PS Form 2976-E), which must be attached to the parcel.

6. Can customers use Carrier Pickup service when printing international shipping labels?

Yes. Customers can schedule Carrier Pickup service with any of the international services available through usps.com/carrierpickup.

7. Can customers print international shipping labels without postage?

International shipping labels created and printed through the Click-N-Ship Web site have the option of either showing or not showing postage.

8. Will customers need to fill out and attach a customs form when they purchase international postage online?

No. Each international shipping label created from the Click-N-Ship Web site meets mailing label and customs form requirements with a single form.

9. Where can customers get the customs form envelopes that are required for use with international packages?

Customers can order PS Forms 2976-E at no additional cost online at usps.com/internationalsupplies or can pick them up at a Post Office.

10. Why do customers need to fill out customs forms when they ship parcels internationally?

International mail is subject to Customs examination in the country of destination. All online international shipping labels will contain the required customs form.

11. Can customers use a Priority Mail® envelope to send a GPM item?

No. Customers can pay flat-rate postage by using the Postal Service-provided large flat-rate GPM envelope, or they can elect to pay variable-weight postage by affixing a GPM sticker to their own envelope, box, or other packaging.

Note: The Postal Service will not accept a GPM item in a Priority Mail envelope. If a GPM item is placed in a Priority Mail envelope and deposited in a collection box, the Postal Service will return the piece to the sender.

12. Do customers need to use Postal Service packaging to mail their international items?

It is recommended that customers use Postal Service packaging or stickers to clearly indicate the type of service they have purchased. Free GEM and GPM supplies can be ordered online at usps.com/internationalsupplies.

13. How should customers attach international online shipping labels to a package?

For GEM and GAPP services, customers should do the following:

• If using Carrier Pickup online notification, the customer should place copies of the online shipping label inside the customs envelope (PS Form 2976-E) and retain the sender's copy.

• If depositing items at a Post Office, the customer should place all five copies of the online shipping label inside the customs envelope (PS Form 2976-E). At the Post Office, the sales and service associate (SSA) completes the rest of the label, retains the Post Office copy, and gives the sender's copy to the customer.

For GPM service, customers should do the following:

• The customer should place copies of the online shipping label inside the customs envelope (PS Form 2976-E) and retain the sender's copy.

Stand-Up Talk for All Employees

[Please read this standup talk to all employees and then post copies on employee bulletin boards.]

New Online International Shipping Labels With Customs Forms

Beginning November 2, 2005, the Postal Service will offer customers the ability to pay postage and print Global Priority Mail (GPM) and Global Airmail Parcel Post (GAPP) labels online through the Click-N-Ship Web site at usps.com/clicknship. Each of these new international online shipping labels combines mailing information with a customs form, thereby eliminating the need for a separate customs form (either PS Form 2976 or PS Form 2976-A). The form number for the online GPM shipping label is PS Form 2976-GPM; for the GAPP shipping label, it's PS Form 2976-A-GAPP.

The online GEM shipping label eliminates the need for a separate customs form as well as for Label 11-B. The form number for the online GEM shipping label is PS Form 2976-A-GEM.

Customers receive many benefits when they choose to use the international shipping label option through the Click-N- Ship Web site:

• No Guess Work: When customers fill in their shipping information, they are directed to use the correct online customs form for their mailpiece.

• Professional Appearance: Customs forms printed online look more professional than handwritten forms.

• Free Supplies: GPM boxes and flat-rate envelopes are available at no additional cost from Post Office facilities or can be ordered online at usps.com/internationalsupplies.

• Flat-Rate Shipping Option: Customers using the flat-rate shipping option can ship up to 4 pounds to Canada and Mexico for $7, and to all other applicable destination countries for $9. (Customers must use the GPM large flat-rate envelope when using the flat-rate shipping option.)

Getting started is easy. Customers need only the following items:

• PS Form 2976-E, Customs Declaration Envelope - CP 91. Customers must use this Postal Service customs form envelope with each shipment.

• Postal Service-approved shipping supplies. Customers using the flat-rate shipping option must use the GPM large flat-rate envelope. For customers using the GPM variable-weight shipping option, the Postal Service recommends that they use GPM mailing stickers.

The new online option for printing international shipping labels with customs forms is one more way the Postal Service is making access to its product and service offerings Quick, Easy, ConvenientTM.

Please post on bulletin boards through December 31, 2005.

— International Product Development, Product Development, 10-27-05