The article titled "IMM Revision: International Inquiry,
Claims, and Postage Refund Processes" in Postal Bulletin
22172 (1-19-06, pages 20 and 45-50) included information
on applying for a refund for Global Express Mail® with
Guarantee service. However, the information on where to
submit the application was incorrect. Consequently, we are
providing revised information in this article.
International Mail Manual (IMM)
* * * * *
9 Inquiries, Indemnities, and Refunds
* * * * *
940 Postage Refunds
* * * * *
942 Postage Refunds for Global Express Mail
Items
* * * * *
[Revise the title and text of 942.3 to read as follows:]
942.3 Applications by Senders
942.31 EMS
For EMS refunds, mailers requesting postage refunds must
submit the following items to the postmaster at the office at
which the item was mailed:
a. An application on PS Form 3533 in duplicate.
|
b. The mailer's receipt (original copy of the mailing
label) showing evidence of the amount of postage for
which the refund is desired.
942.32 EMS with Guarantee
For EMS with Guarantee service refunds, mailers requesting postage refunds must submit the following items to the
address noted below:
a. An application on PS Form 3533-GE.
b. The mailer's receipt or the original copy of the mailing
label showing the guaranteed delivery date and the
amount of postage paid.
Mailers must submit these items to the following address:
SCANNING AND IMAGING CENTER
US POSTAL SERVICE
PO BOX 9006
SIOUX FALLS SD 57117-9006
* * * * *
[Delete 943, Applications by Senders, and renumber current 944 as new 943.]
* * * * *
We will incorporate this revision into the next printed version of the IMM and also into the online update of the IMM
available on Postal Explorer® at http://pe.usps.com.
— International Products,
Product Development, 2-2-06
|
