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Customer Relations


Mail Alert

The mailings below will be deposited in the near future. Offices should honor the requested delivery dates. Mailers wishing to participate in these alerts, for mailings of 1 million pieces or more, should contact Business Service Network Integration at 202-268-3258 at least 1 month preceding the requested delivery dates. The Postal ServiceTM also offers electronic Mail Alerts via ADVANCE. For more information, see the ADVANCE Notification & Tracking System Technical Guide on the Internet at http://www.ribbs.usps.gov/files/advance/ADVTECH.PDF or contact the National Customer Support Center at 800-458-3181.

Title of Mailing Class and Type of Mail Requested Delivery
Dates
Number of Pieces (Millions) Distribution Presort Level Comments
Life Line Screening Jackie Mayer Image and Repositionable Note Standard/
Letter
2/18/06-2/27/06 2.0 Nationwide 3/5-Digit Mail America,
Forest, VA
Through the Country Door Standard/
Catalog
2/21/06-2/24/06 4.47 Nationwide Barcoded,
3/5-Digit, Car-Rt
Quad Graphics,
Lomira, WI
The Sportsman's Guide March/March Intro Standard/
Catalog
2/21/06-2/25/06 3.1 Nationwide 3/5-Digit, Car-Rt RR Donnelley,
Lynchburg, VA
The Sportsman's Guide TGW/March Main & Intro Standard/
Catalog
2/21/06-2/25/06 3.1 Nationwide 3/5-Digit, Car-Rt RR Donnelley,
Lynchburg, VA
USPS Dialogue Campaign Standard 2/22/06-2/28/06 131.0 Nationwide Barcoded,
3/5-Digit, Car-Rt
Freedom Graphics, Milton, WI
Life Line Screening Jackie Mayer Image and Repositionable Note Standard/
Letter
2/24/06-3/4/06 2.0 Nationwide 3/5-Digit Mail America,
Forest, VA
Midnight Velvet Standard/
Catalog
2/27/06-3/2/06 2.2 Nationwide Barcoded,
3/5-Digit, Car-Rt
Quad Graphics,
Martinsburg, WV
Draper's and Damon's/March Standard/
Flat
3/1/06-3/3/06 1.6 Nationwide Barcoded,
3/5-Digit, Car-Rt
Arandell

— Business Service Network Integration, Customer Service, 2-16-06


NOTICE

Overview of Dialogue Campaign

Beginning the end of February, the Postal ServiceTM is starting a "dialogue" with every residential and business customer. The Dialogue Campaign aims to connect with customers on a monthly basis and provide information about a variety of products and services, ranging from flat- rate packaging to Click-N-Ship® service and NetPost® CardStore. The objectives of the campaign are to educate customers and to encourage them to try our many products and services.

To grab customer attention, the advertising, in the form of 4" x 6" postcards, features comic strip images of Dilbert (for business customers) and Cathy (for residential customers). The cards will contain detailed information on a particular product or service, as well as instructions on where customers can go for more information.

The Dialogue Campaign kicks off the 4th week of this month with postcards going to business customers about the My Desktop Post Office, a downloadable software application that takes users directly to the postal transactions they use most often on www.usps.com. Postcards regarding access to postage stamps (Buy Stamps Here) will be sent to residential customers. Each month the message will change as we continue the dialogue with our customers.

— Advertising,
Marketing, 2-16-06


ANNOUNCEMENT

usps.com Week Preparation

This year, usps.com week is March 27-31, 2006. Post OfficesTM must confirm usps.com week events no later than 8 P.M. EST on February 24, 2006. This means that the location, date, and time must be secured and information available to order invitations for scheduled events around My Desktop Post OfficeTM (MDTPO). Local people coordinating these events need to work through their respective district advertising coordinators or customer relations coordinators (CRCs) that have Message Maker access.

In an effort to reduce costs and increase production efficiencies, all invitations and "Take Ones" will be produced in one batch regardless of when the event is scheduled. Invitations will be stored until it is time to drop so they arrive in customers' mailboxes 7 to 10 working days prior to the scheduled event. Once invitations are ordered and printed, no information on the event can be changed. It is critical that people check to ensure the information is correct and changes are not made after the fact.

Production Schedule

Invitations and MDTPO (Winter Campaign) Take Ones orders must be placed between February 20, 2006, at 8:00 A.M. EST and February 24, 2006, at 8 P.M. EST. The orders will be in production status February 28

and March 1, 2006. The first round of shipping from the printer will be during the week of March 6, 2006, so they are delivered between March 9 and March 15, 2006. If you cannot schedule your event during usps.com week and plan customer events around MDTPO, you may want to schedule your event in April after you receive the second round of shipping mailed the week of March 27, 2006. Remember, to order the invitations and the MDTPO Take Ones, local personnel must work through their district advertising coordinator or CRC.

usps.com week puts you in a great position to deliver some of our most convenient, easy-to-use solutions to your small business customers just in time for tax day, and for the busy spring shipping season, which includes Mothers' Day, graduations, and Fathers' Day. We encourage you to start planning activities now.

We will publish more information on usps.com week in a publicity kit in Postal Bulletin 22175 (3-2-06).

— Advertising,
Marketing, 2-16-06