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Retail


What's in Store

Can we talk?

Two popular comic strip characters are helping the United States Postal Service® (USPS®) initiate a "dialogue" with every business and residential customer in the country - 130 million addresses! The "Dialogue Campaign" is a Direct Mail effort. Business and residential customers will receive a different postcard each month with information about USPS products and services. The advertising will feature comic strip images of Dilbert (for business customers) and Cathy (for residential customers).

Be prepared for customer questions prompted by the postcards. Let the dialogue flow - and the revenue grow!

No mystery

Here's a tip: From http://blue.usps.gov/advertising, click on Retail Standardization and take the mystery out of the Mystery Shopper questions. The Mystery Shopper Tip Sheet will show you how to properly hang menuboards, display ReadyPost® supplies, and keep your point-of-purchase and continuity signage in the right place and in the right order. Follow the tips and watch the points add up!

Culture of success

Have you checked out Counter Culture? This newsletter devoted to Retail Standardization has information your Post OfficeTM can use to provide the best retail experience possible for customers. Read it online, or download it by going to http://blue.usps.gov/advertising and clicking on Counter Culture.

Feedback

Send comments and questions to:

WHATS IN STORE
US POSTAL SERVICE
475 L'ENFANT PLAZA SW RM 1141
WASHINGTON DC 20260-1019

March retail employee bulletin. A Scientific Approach to Retailing 3/1/06-3/31/06. Retail Standardization Improves the Customer Experience. Retail Standardization FAQs.

March retail employee bulletin. A Scientific Approach to Retailing 3/1/06-3/31/06. A Postcard a Month Will Keep Revenue Up. Passports are in Big Demand. Electronic Return Receipts for Tax Season.

Make a choice that delivers. Overnight* Express Mail service. 2-3 days** Priority Mail service. *Express Mail includes next-day delivery to many locations. Some restrictions apply. **Priority Mail is designed to deliver in 2-3 days.