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Customer Relations

ANNOUNCEMENT

The Dialogue Continues

The national advertising Dialogue Campaign continues this month. Business customers will receive postcards featuring comic strip character Dilbert (see below) telling them about online shipping options, including Click-N-Ship and Carrier PickupTM services. Residential customers will receive postcards about managing their mail using Premium Forwarding Service, Online Change of Address, and Hold Mail that feature Cathy. Look for these to arrive the fourth week of the month.

Dilbert comic strip about keeping you posted.

Comic Strip:In my day, asok, we couldn't do all of our shipping from our desk. When we wanted to ship a package we just stood on top of the building and threw it. It sounds bad, but if a package hit you in the head you got to keep it.

Dilbert comic strip about carrier pickup.

Now the Postal Service picks up my packages. I assume it's because I'm special.

Cathy comic strip about keeping you posted.

I signed up for "Premium Forwarding Service" So we can keep up with all our mail on our long trip! Great! See? The post office forwarded our letters...magazines...catalogs..checks and...Bleah! Those other things. Is there a "Premium-forwarding-everything-but-bills" service??

Cathy comic strip- Vacation Mail.

— Advertising, Marketing, 5-25-06