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USPSNEWS@WORK


School's out: Drive defensively

It's summer, and that means children are out playing in greater numbers. USPS drivers have to be more alert around places where children play.

Whether you're in a neighborhood or near parks or playgrounds, be on the lookout for children playing and walking as well as children on skateboards, scooters, mopeds and bicycles.

Look. Listen. Look again. Drive defensively.

For more about USPS' Safety Depends on Me program, go to http://blue.usps.gov/hrisp/swa/sdom/index.htm.

World Philatelic Exhibition in Washington, DC

Picture of the Exxhibition
Throngs of philatelic fanatics crowd the DC Convention Center for Washington 2006.

With stamp exhibits from 135 countries, extraordinary first-day-of- issue stamp events and much more, the Washington 2006 World Philatelic Exhibition was a flurry of activity for thousands of stamp enthusiasts. USPS hit the ground running, with four first-day-of-issue ceremonies slated for the event.

Kicking things off Saturday, May 27, was the biggest, brightest, boldest stamp series ever issued. Wonders of America: Land of Superlatives highlights 40 natural wonders - from the largest estuary, to the windiest place, to the hottest spot in the country. This collection of 40 stamps showcases America's natural wonders at their finest. Postmaster General Jack Potter was on hand to dedicate the new stamps.

The 1606 Voyage of Samuel de Champlain souvenir sheet commemorating the 400th anniversary of de Champlain's explorations also made its debut. Jointly issued by Canada Post and USPS, the sheet features two 50-cent Canadian stamps and two 39-cent U.S. stamps.

An homage to the collectors gathered for this event, the Washington 2006 World Philatelic Exposition souvenir sheet features reproductions of three stamps issued in 1923. These stamps depict well-known Washington, DC, sights - the Lincoln Memorial, the U.S. Capitol and the statue "Freedom" - and appear on the sheet in their original denominations. Perhaps even more special for collectors - the stamps were printed using the original 1923 stamp dyes.

To learn more about Washington 2006, visit www.washington-2006.org.

Dilbert and Cathy continue the customer dialogue

Dilbert keeping you posted.

Cathy keeping you posted.

Dilbert cartoon characters promote Click-N-Ship and Carrier Pickup for business customers, while the Cathy strip reminds residential customers of options to keep their mail close at hand during summer vacations.

Cartoon characters Dilbert and Cathy were back in May for the third postcard in our "Dialogue Campaign" with residential and business customers.

The Dilbert characters explain how quick, easy and convenient it is for business customers to use Click-N-Ship and Carrier Pickup services on USPS.com. Meanwhile, Cathy shows residential customers how easy it is to stay on top of their mail during vacations by using Premium Forwarding Service, Change of Address or Hold Mail offerings from USPS.

For more information on the Dialogue Campaign and other USPS direct mail initiatives, go to http://blue.usps.gov/advertising. Under "Advertising Reference" and "Media," click on Direct.

Purple Heart stamp reissued

Picture of the Purple Heart Stamp
Unveiling the Purple Heart stamp in Washington, DC, were National Commander Military Order of the Purple Heart James Randles, USPS Board of Governors Chairman James C. Miller, Secretary of Veterans Affairs R. James Nicholson, Postmaster General Jack Potter and Senior VP Government Relations Thomas Day.

It was the first U.S. military decoration ever issued - a simple purple heart-shaped piece of cloth. Instituted by General George Washington in 1782, the award was given to three men for bravery during the American Revolution.

In 2003, the Postal Service issued the Purple Heart stamp, paying tribute to the hundreds of men and women who have received the medal, now given for wounds received during combat. In the three years since it was issued, it has proven to be one of the most popular stamps with many civic organizations.

Board of Governors Chairman James C. Miller rededicated the stamp in Washington, DC, at the new 39-cent price. Postmaster General Jack Potter attended the ceremony as well. "Since the stamp was issued three years ago, it has reminded almost every American of what others have suffered to protect the ideals that remain at the heart of the American experience," Potter said. "In rededicating this stamp today, we have 50 million new opportunities to tell their story."

FSA updates phone prompt, account balances

If you're a Flexible Spending Account (FSA) participant, you know you can call the FSA Customer Service Center at 800-842-2026 and press "1" for the automated system to check on a filed claim or the balance left in your health care or dependent care FSA.

What you may not know is that the phone prompt has been updated to explain a change that began in January. To access your account information, you must enter zero followed by your 8-digit employee ID. Then, enter your FSA personal identification number (PIN).

Your FSA PIN was automatically assigned by the FSA Customer Service Center when you enrolled and was printed on your FSA enrollment confirmation notice. It's different from your USPS PIN. Of course, you always can call the FSA Customer Service Center and press "2" to speak to a representative.

When filing a claim, just write down your 8-digit employee ID - don't add a zero, and don't use your Social Security number.

Potter dedicates AMBER Alert stamp

Amber Alert Stamp
Unveiling the AMBER Alert stamp in Washington, DC, were, from left, Postmaster General Jack Potter, U.S. Attorney General Alberto Gonzales, Molly Bish Foundation founder John Bish and Assistant U.S. Attorney General Regina Schofield.

Postmaster General Jack Potter was on hand at the first-day-of-issue ceremony for the AMBER Alert stamp, issued simultaneously in Washington, DC, and in Arlington, TX - town of Amber Hagerman. The girl was abducted in 1996 while riding her bicycle. A national alert system named in her memory now notifies the public when a confirmed child abduction has taken place.

"I'm not asking you to save the AMBER Alert stamp, I'm asking you to use it," said Potter. "Put this stamp on every card, every letter, every package you mail and help share its message of hope with every American family. Help us bring attention to this very important issue. With 80 million AMBER Alert stamps, we can raise awareness like never before."

Retail Standardization from the customer's perspective

Palm Springs, CA, Post Office
Palm Springs, CA, Post Office after Retail Standardization.

When Palm Springs, CA, customer services supervisor Thetus Nelson and retail associates Sonia Valadez and Mike Micotto formed a Retail Standardization team, they took a walk in their customers' shoes - and it added up to increased revenue.

They walked around the office, looking from the customer's perspective, and made changes, like moving Official Licensed Retail Product (OLRP) items and ReadyPost shipping supplies to locations where customers could see them - and buy them.

Total retail revenue is up 11.7 percent year-to-date compared with the same period last year. Express Mail revenue is up 24.1 percent, Priority Mail 15.7 percent and First-Class Mail 8.8 percent. OLRP and ReadyPost revenue had a combined increase in April of more than $5,100 - an impressive 44.4 percent jump.

For more information on Retail Standardization, go to the Advertising Web site at http://blue.usps.gov/advertising, and click on Retail Standardization.

Hurricane Preparedness Week

Speaking at a conference in Miami to kick off Hurricane Preparedness Week, which ran through May 27, National Hurricane Center Director Max Mayfield said the National Oceanic and Atmospheric Administration has predicted this year's hurricane season will be above-normal and very active. Studies indicate an 80 percent chance of an above- normal hurricane season with 13-16 named storms, 8-10 hurricanes and 4-6 major hurricanes.

Dangers from hurricanes take many forms, including storm surge, high winds, tornadoes and flooding. It's important for your family to have a plan that includes all of these hazards.

Learn what you can do to keep yourself, your family and your property safe at: http://www.nhc.noaa.gov/HAW2/ english/intro.shtml.

USPS National Emergency Hotline
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Call 888-363-7462

Did you know? The Breast Cancer Research stamp has raised more than $50.3 million for research.