Information Technology
NOTICE
FAST Customer Web-Based Training Now Available
Mailers can now access a Web-based training course to
learn about the Facility Access and Shipment Tracking
(FAST) system. FAST provides a standardized process for
scheduling and managing all drop shipment appointments.
With advance appointment notification at all Postal
ServiceTM facilities, the Postal Service gains improved
operational efficiency and more effectively manages drop
shipments.
The Web-based course offers:
• Convenience and real-time access to FAST training
and resources.
• Self-paced visual exercises.
• Hands-on demonstrations for an interactive training
experience.
Mailers who have tested the training are enthusiastic
about its ease-of-use and accessibility. FAST Web-based
training can be accessed before or after login via FAST at
https://fast.usps.com; click Resources, then Reference
Documents.
The course is organized by module to enable quick and
easy access to information. Participants may take the
entire course or brush up on a single topic to learn more
about information including:
• Facility profile and drop entry point information.
• Drop shipment appointment creation and management.
• Scheduler and corporate rating.
• Reporting.
• Available resources and reference materials.
Mailers who drop ship but are not yet registered for
FAST must obtain a FAST ID through PostalOne! at
usps.com/postalone. Mailers who already have a
PostalOne! account and need access to FAST must register by calling the PostalOne! Customer Care Center at
800-522-9085. Detailed instructions on the FAST/PostalOne! registration process are available on RIBBS.
Only users with FAST scheduler IDs can make appointments at drop shipment facilities.
Instructions to access the course are available on FAST.
A job aid is available upon request to FAST@USPS.com. If
you have any questions, send an e-mail to fast@usps.com
or call the Postal Service help desk at 800-877-7435 and
say "FAST."
— Logistics Systems,
Network Operations Management, 8-3-06
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