USPSNEWS@WORK
FY 2007 Growth Award kicks off
Oct. 1, 2006, marks the start of a new fiscal year - and
the beginning of the submission period for the 2007 Chief
Marketing Officer's (CMO) Growth Award. The CMO
Growth Award is the highest honor given for postmasters,
managers and supervisors who contribute the most toward
growing the business and making sure customers are
aware of USPS products and services.
Competition for the CMO Growth Award is based on the
EAS-level of Post Offices within each area. Participants receive points in three categories - revenue generation,
marketing initiatives and marketing outreach.
The number of postmasters, managers and supervisors
competing to earn the CMO Growth Award has increased
from 2,200, when it began in 2003, to more than 16,000 in
2005. During the last three years, 108 winners have been
recognized for activities such as placing marketing outreach articles in local media outlets, engaging customers
through the Business Connect strategy and improving
overall revenue performance in their office.
For more information on the CMO Growth Award, send
an e-mail to GrowthAward@usps.gov or check out the latest issue of GROW!
2006 Diversity Award winners named
 Employee Development and Diversity
Vice President Susan
LaChance has announced that 21 USPS
employees have been
selected as recipients of
the 2006 National Awards Program for Diversity Achievement. The awards - now in their 10th year - attracted a
record 1,030 nominations and recognized 1,853 employees.
The awards recognize outstanding achievement in promoting diversity in five categories: Individual, Altruism,
Mentoring, Team and Dot Sharpe Lifetime Achievement.
For a complete list of the award recipients, go to
http://blue.usps.gov/diversitynet/awards/winners_2006.htm.
Board of Governors approve $1.1 billion
in cost reductions
The U.S. Postal Service Board of Governors recently approved a fiscal year (FY) 2007 integrated financial plan that
includes cost reduction programs totaling $1.1 billion, while
continuing to provide universal service to a continuously expanding delivery network. These cost reductions contain a
planned decrease of 40 million workhours from the estimated FY 2006 level. Savings will come from automation improvements and implementation of additional "breakthrough
productivity" initiatives. The Postal Service's 2007 fiscal year
begins Oct.1, 2006, and ends Sept. 30, 2007.
The plan also calls for a 3.2 percent increase in revenue
and a 2.6 percent increase in expenses over the current
year's forecast, resulting in $1.7 billion in net income. However, the estimated $3.3 billion escrow requirement results
in a net deficiency after escrow of $1.6 billion. The plan assumes continued slower growth in the U.S. economy and
implementation of the planned postage price adjustments
in May 2007.
Walker also briefed the Board of Governors on financial
performance for the current fiscal year through July. Year-
to-date income through July is $1.34 billion before the escrow allocation, and is $69 million better than the plan. The
year-to-date net deficiency after the escrow allocation is
$1.16 billion.
To read the press release, go to www.usps.com/communications/news/press/2006/pr06_053.htm.
NALC heroes honored
One of the Postal Service's greatest strengths is its daily
presence in nearly every city, every town - every
neighborhood - in America. As a result, we know our customers like no other business. That familiarity has allowed
many of our employees to perform some truly heroic
rescues - like Dayton, TX, Letter Carrier Luis Espinosa,
who crawled through a burning apartment and dragged a
man out to safety.
Recently, the National Association of Letter Carriers
(NALC) recognized six employees at the NALC "Heroes of
the Year" luncheon in Washington, DC. "Whether behind
the scenes, in back of the retail counter or out on our nation's streets, USPS employees really do deliver for
America," said Deputy Postmaster General Pat Donahoe,
who presented the awards. "For many Americans, the face
of the Postal Service is that of their neighborhood letter carrier. They know that letter carriers are public servants and
trusted friends of the community."
Honored were West Palm Beach, FL, Letter Carrier Jim
Osborne; Santa Barbara, CA, Letter Carrier Lane Anderson; Richmond, IN, Letter Carrier Samuel Dickson; Macon,
GA, Letter Carrier Terry Hampton; New Orleans, LA, Letter
Carrier Leonard Morris and Dayton, TX, Letter Carrier Luis
Espinosa.
To read more, go to www.nalc.org/commun/heroes/index.html.
EAS Leadership Development narrative:
our chance to shine
EAS Leadership Development (ELD) open season for
employees EAS Level 19 and above is running from Sept. 6
through Oct. 20. As part of signing up for ELD, applicants
are required to submit a narrative statement. This narrative
should describe at least two significant contributions or accomplishments you have achieved professionally that demonstrate your past performance and potential for future
leadership within the Postal Service.
Consider the narrative an open letter to the Key Resource Board members who will be reviewing your application. It's your chance to provide them with any additional
information that may not be contained in other parts of your
application or for you to highlight or accentuate key parts of
it. And since you're looking for a development opportunity
to assume a broader leadership role in our performance-
driven organization, include how your past achievements
have contributed to organizational performance.
You should draft your narrative in a Word document and
then cut and paste it into the ELD application. This lets you
check your spelling and grammar before submitting it.
Remember, you have 4,000 characters, not words, to
write this. For more information or to access the ELD application, go to http://eld/ from a USPS computer.
High performing BSNs earn accolades
for Quarter 3
For their excellent customer service skills, Business
Service Networks (BSNs) in 13 districts have received special recognition from...their customers.
Each month, the Gallup Organization randomly selects
major account customers to participate in a survey to rate
their BSN representatives.
Districts that accumulate a "BSN Indicator Score" of 850
or more (out of 1,000) have earned a special place in the
hearts of their customers. In addition, 52 BSN representatives from these districts merit special acclaim.
Some 13 districts scored 850 or better on the Gallup
surveys in Quarter 3. Alabama, Oklahoma, San Diego,
Tennessee and Van Nuys Districts are first-time winners.
Albany, Central Plains, Erie, Long Island and South
Jersey Districts get a thumbs up for achieving "Elite Status"
for excellent BSN indicator scores over two quarters. Three
districts - Albuquerque, Central PA and Maine - have
achieved the lofty status of scoring more than 850 for three
quarters.
For a list of districts, go to liteblue.usps.gov/news/link/2006sept15bsn1.htm. For the BSN representatives who
received recognition for their excellent customer service skills,
go to liteblue.usps.gov/news/link/2006sept15bsn2.htm.
Michigan Post Office supports
championship event
 For the second
straight year, the Taylor,
MI, Post Office was a big
league player in baseball's Junior League
World Series.
The city of Taylor has
hosted the championship event for the best
teams of 13-year-old
players since it began in
1981. The week-long tournament - featured this year on
ESPN - pits teams from around the world playing their first
season on fields with standard baseball dimensions (younger players compete on smaller diamonds).
The Taylor Post Office was well represented at the
event. On opening night, Postmaster Tim Robertson caught
the ceremonial first pitch. Throughout the week, Postal
Service employees manned a mobile unit at Heritage Park,
helping answer questions from players and their families.
The Post Office also offered a commemorative envelope
featuring pictures of the players.
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