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Use of Retail and Cell-Phone Cameras

The new Management Instruction AS-882-2006-3, Postal Service Use of Retail and Cell-Phone Cameras (MI), establishes the policy and procedures for: (1) Postal Service™ use of cameras for monitoring retail operations, and (2) restrictions on employee or contractor use of handheld and cell-phone cameras in Postal Service facilities.

The MI establishes requirements for the approved use of cameras for monitoring retail operations, as follows:

• Sets prohibitions for retail lobby camera use and imaging.

• Limits access to retail lobby cameras to a need-to- know basis.

• Provides annual review and authorization of established standard technical, security, and access- control requirements.

The MI also sets corporate-wide limits on the use of the camera functions portion of those cell phones containing cameras.

The new MI provides the following benefits:

• Establishes corporate-wide regulations for the use of retail lobby cameras, including kiosks.

• Ensures accurate inventory and network control of all web cams.

• Standardizes practices and procedures for network- based cameras.

• Sets standards for images, e.g., security, disclosure, and retention.

• Enables the Inspection Service and Information Technology remote access to retail lobby cameras, if warranted.

MI AS-882-2006-3 went into effect on September 22, 2006. It is available on the Postal Service PolicyNet Web site:

• Go to

• Under "Essential Links" in the left-hand column, click on References.

• Under "References" in the right-hand column under "Policies," click on PolicyNet.

• Click on MIs.

(The direct URL for the Postal Service PolicyNet Web site is

— Privacy Office,
Consumer Affairs, 10-26-06