In the event of missing or stolen USPS computing equipment such as a desktop, laptop, BlackBerry, or any removable media you must do the following immediately:
1. USPS Computer Incident Response Team (CIRT)
Hotline: Phone: 1-866-877-7247
2. USPS Inspection Service – Local Office where incident took place:
3. If suspected theft or loss took place OFF Postal premises,
Police Dept - Local Office where the incident took place.
4. Immediate supervisor or manager.
COMPLETE: PS-1360, Information Security Incident Report. Include the following information:
- Any known employee or customer Personally Identifiable Information and/or business sensitive data that may reside on the equipment. Examples: SSN, name, address or phone #, bank account #, or business revenue.
- Description of events leading up to the disappearance
- Make, model, & serial no. of the missing equipment – if known
- User ID, Functional area, Supervisor, PCES Mgr, and Vice President’s name and contact info
- Contact info and associated case #(s) for reports filed regarding the incident
SUBMIT the completed form to USPS CIRT at firstname.lastname@example.org
Protect information that is entrusted to you.
If you don’t need it, don’t store it.
- Not on your Postal Service computer or portable media like laptops, flash drives, or CDs unless absolutely necessary.
- Never on your computer.
- Never on a vendor’s computer.
- If you need to store sensitive information, you must protect it.
- Password-protect storage devices — desktop, laptop, or BlackBerry.
- Encrypt the folders, files, and portable media (flash drives) that contain sensitive information.
- Keep portable items (laptops, flash drives, CDs, etc.) with you if possible, or secured and out of sight if you can’t keep them with you.
- Don’t take it with you without appropriate permission.
Done with it? Delete it.