FACT SHEET

Manage Your Mail

Hold Mail Service (www.usps.com/holdmail)

Customers who would like to place their mail on hold for limited time (from 3 to 30 days) can submit a hold mail request online. This online service will electronically notify the local Post Office via My Post Office (MyPO) of the hold mail request. Requests for hold mail service must be submitted by 2 A.M. Central Standard Time (CST) for same day service, and a hold request cannot be made more than 14 days before the start date. The online functionality prohibits customers from submitting a hold request with a start date on Sundays. Customers may specify whether they will pick up the accumulated mail or have accumulated mail delivered. Normal delivery of mail resumes on the date the customer specifies as the "Ending Date". Online access to request this service is currently limited to ZIP Codes rolled into the MyPO network.

Just enter your 5-digit ZIP Code to verify that your Post Office participates. After completing your request, you will receive a confirmation number. This confirmation number is needed to modify or cancel your hold mail request.

Redelivery Services (www.usps.com/redelivery)

Redelivery Service allows customers to schedule redelivery of packages or special service mail that they missed. Customers can designate whether to have the mailpiece redelivered on a day when someone is home or arrange to pick up the piece from the local Post Office.