Surface visibility helps employees load mail correctly

In the rush to get mil­lions of letters and parcels to the right place each day, USPS employees can inadvertently load contain­ers of mail on the wrong trailer. That happened at least 3,518 times between May 2006 and the end of January.

But each mis-loaded container arrived at the right place. How? Employ­ees with surface visibility scanners found the errors and reloaded the mis­placed containers on the right trailer.

It takes only two scans — a “Placard Assign” scan and a “Trailer Load” scan on each container — to make sure mail is on the correct trailer.