Postal Inspection Services

One Call Does It All — Postal Inspection Service Offers Toll-free Phone Number

The U.S. Postal Inspection Service likes to keep its cus­tomers satisfied, and a new call center helps them do that. Customers and Postal Service™ employees nation­wide now can dial one toll-free number, rather than looking up individual phone numbers for the Postal Inspection Service’s many locations.

Callers can reach the appropriate Postal Inspection Service office by dialing 877-876-2455 from 8 a.m. to 4:30 p.m. in all time zones, and selecting from these options:

1. Mail service issues. (Callers are then directed to 800–ASK-USPS.)

2. Emergency situations.

3. Mail theft or identity theft issues.

4. Mail fraud issues.

5. Postal Inspection Service customer support.

Option No. 2, Emergency situations, is automatically routed to a special operator for assistance if a call is made after business hours.

The Postal Service brand is a customer's perception. United States Postal Service.