Business Environment Assessment 2008–2012: available on Blue

Keeping pace in the business world requires thinking about tomorrow today — how do changes in the economy and demographics affect our customer service, delivery point growth and processing patterns? Where will the next business and mailing innovations come from? Where could growth come from in an increasingly online world? Will cus­tomers continue to choose us as communications technol­ogies rapidly change?

Good questions — The Business Environment Assess­ment 2008–2012 takes a focused look at the trends that will affect the future of the Postal Service. It defines the land­scape that will drive the next Strategic Transformation Plan.

Interested? The Business Environment Assessment is only a click away at http://blue.usps.gov/wps/portal/bea. The more we know about what’s affecting our customers’ decisions and choices, the better decisions we can make in serving them.