POM Revision: Additional Attempts to Deliver Ordinary Parcels

Effective July 19, 2007, we are revising the Postal Oper­ations Manual (POM) 617.3 to define ordinary parcels and to remove language about unnumbered Insured Mail parcels.

Postal Operations Manual (POM)

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6 Delivery Services 61 Conditions of Delivery

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617 Other Delivery Procedures

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617.3 Additional Attempts to Deliver 617.31 Someone Normally Available to Receive Parcel

[Revise 617.31 as follows:]

When someone is normally available to receive parcels, but an ordinary parcel (parcel without any extra services) cannot be delivered on the carrier's first attempt, a second delivery attempt is made the next working day and no PS Form 3849 is left on the initial attempt. If the parcel cannot be delivered on the second attempt, leave PS Form 3849 at the address to indicate that the parcel is being held.

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We will incorporate this revision into the next printed version of the POM and into the online version, which is available on the Postal Service™ PolicyNet Web site:

• Go to http://blue.usps.gov.
• Under “Essential Links” in the left-hand column, click on References.
• Click on Manuals.

(The direct URL for the Postal Service PolicyNet Web site is http://blue.usps.gov/cpim.)

— Value Added and Special Services,
Product Development, 7-19-07